Belk

I shopped with many companies online this holiday season and the only order that was unfulfilled was Belk's. Only half of the items I ordered arrived and when I called to find out when the others would be forthcoming (had to try several times to even get through on the phone), I was informed that the items were unavailable. I asked if the company ever intended to inform me of that. The woman said that, unfortunately their system didn't work that way. Now I have to shop last minute for missing gift items, and I will never order anything from Belk again.

I have frequently placed orders on line with belk .com. This time, they doubled the price on what was once a clearance item. This cannot be legal or ethical. As a direct result of this deception, I am closing my account and no longer doing business with Belk.

I will never purchase anything at Belks again after my experience this morning in their store! I took over 30 minutes picking out some clothes to bring on my vacation next week and when I got to the counter, the clerk said my check would not go through. I have ten times the amount of my purchase ($80) in that account. They wanted me to pay it by other means, which I refused to do for the principle of the matter. After they gave me the number of Certegy to call, they said it was not due to bad checks but gave no explanation and said they would send a letter explaining. This was a machine doing the talking.

So I could not pay for my merchandise today. Anybody who uses a system like "Certegy" will continue to lose business. It was embarrassing because other people assumed you must not have the money or you had checking issues. Good bye, Belks, and any other retail store using this kind of check verifying! I called the manager but he cannot do anything other than what Certegy told me to do, which is fill out a personal private invasive application that gives them access to my bank account.