Aggro

Susan of Naples, FL June 2, 2009

My son went an bought a pair of sneackers for the first time by himself. When he got home and showed them to me I told him that they where damaged so we have to exchange them for another pair. when he tried to return them they said that I would have to return them to the manufature (dcshoes in California)I was very hurt by this because it was only less then a week by the time I was able to get out of the house and help him. On the reciept it say we gladly exchange, store credit but NO refunds. which is fine we just want another pair!so I got a hold of DC shoes in california and now I have to return them to them and I have to pay for shipping.

I already payed 55. for a pair of sneakers that he cant wear. I feel that the company should pay for the return of this. or even the store where we bought them from.Could you please help me figure out who should pay for this and how I should go about getting a new pair of sneakers. I dont mind returning them to get another pair but my son really needs the sneakers and I really would like to get them right away not in a few weeks.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |