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Sony Recalls VAIO Notebook Computers

September 25, 2003

About 5,600 Sony VAIO notebook computers are being recalled. Because of a defect in the affected units, users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.

Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport.

The computers were sold at electronic and computer stores nationwide from June 2003 through July 2003 for about $1,500.

Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

Call Sony at (800) 880-9743 anytime or visit their Web site at www.sony.com/pcsupport.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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