Complain about a product or service

Honeywell Security Camera Recalled

February 26, 2004
Honeywell Video Systems is recalling the ADEMCO Rapid/Dome security camera. The camera’s plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.

The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers:

• AD5RCPP16
• AD5GCMPP18
• AD5GCPP18
• AD5GCPP22

The cameras also have serial numbers within these ranges:

• G01 (January 2002) to G12 (December 2002)
• H01 (January 2002) to H08 (August 2003).

The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.

The recalled security cameras were not sold directly to consumers. They were sold from January 1, 2002, to October 17, 2003, to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.

Contact Honeywell Video Systems to arrange for free repair of the security camera’s mounting assembly.

Consumer Contact: Call Honeywell at (800) 573-0154 between 8 a.m. and 5 p.m. ET (Monday through Friday).

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top