July 6, 2004
Euroflex Americas Inc., and QVC are recalling about 22,000 multi-surface steam cleaners. Some of the attachments are missing an O ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
There have been 22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.
The unit in question is the Euroflex Monster 55 1600 Watt Multisurface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word monster is written on the side of the steam cleaner.
The units were sold by QVC television nationwide from February 2004 to March 2004 at $69.
Repair kits are being provided by QVC to the consumer. Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
