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Dell Recalls Notebook AC Adapters

October 8, 2004
Dell is recalling nearly 1 million AC adapters used with laptop computers. The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.

The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer:

• Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.
• Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station.
• Precision: M40

The recalled adapters have the words “DELL” and “P/N 9364U,” P/N 7832D” or “P/N 4983D” printed on the back of the unit.

Dell’s Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.

Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Do not use any recalled adapters. Dell will send consumers with recalled adapters a free replacement adapter.

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Consumer Contact: Consumer should call Dell at (800) 418-8590 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell’s Web site at www.delladapterprogram.com or write to the company at Dell Inc., 9701 Metric Blvd., Austin, TX 78758, Attn: Adapter Program

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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