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Consumer Affairs

Bufferin, Excedrin, NoDoz, Gas-X Recalled

Packages may contain "stray tablets" and broken or chipped capsules


PhotoNovartis Consumer Health, Inc. (NCH) is recalling all lots of select bottle packaging configurations of Excedrin® and NoDoz® products with expiry dates of December 20, 2014 or earlier as well as Bufferin® and Gas-X Prevention® products with expiry dates of December 20, 2013 or earlier, in the United States.

NCH said the products may contain stray tablets, capsules, or caplets from other Novartis products, or contain broken or chipped tablets.

The Novartis Consumer Health Inc. Lincoln, NE facility has voluntarily suspended operations and shipments to accelerate maintenance and other improvement activities at the site.

Mixing of different products in the same bottle could result in consumers taking the incorrect product and receiving a higher or lower strength than intended or receiving an unintended ingredient. This could potentially result in overdose, interaction with other medications a consumer may be taking, or an allergic reaction if the consumer is allergic to the unintended ingredient. NCH is not aware of adverse events reported with the issues leading to the recall.

These over-the-counter products were distributed nationwide to wholesalers and retailers.

Novartis Consumer Health Inc. is notifying its distributors and customers and is arranging for return of all recalled products. Wholesalers and retailers should stop distribution and return the affected product using Novartis Product Return information that is being provided to them.

What to do

Consumers that have the product(s) being recalled should stop using the product(s) and contact the Novartis Consumer Relationship Center at 1-888-477-2403 (available Monday-Friday 9 a.m. to 8 p.m. Eastern Time) for information on how to return the affected products and receive a full refund.

For more detailed information, consumers should visit our website at www.novartisOTC.com as of January 9, 2012. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using these drug products.

Adverse events that may be related to the use of these products may be reported to FDA’s MedWatch Adverse Event Reporting Program either online, by regular mail or by fax:

Novartis Consumer Health Inc. plans to gradually resume operations at its Lincoln, NE site following implementation of planned improvements and in agreement with the FDA. The Novartis Consumer Health Inc. Lincoln, NE facility produces a variety of products mainly for the US market with annual sales value of less than 2% of Novartis Group sales.


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Steven Burr (Tue, 31 Jan 2012 09:28:25 +0000): Great, this is the only over the counter migraine product that actually works and it's disappeared from drug stores without an explanation. Fornately Wal Mart has an Equate brand that works. But I'd rather have Excedrin.
Kristie Worster (Tue, 31 Jan 2012 13:19:54 +0000): It wasn't without explanation. They "may have" put scheduled drugs in the packages.
Kristie Worster (Tue, 31 Jan 2012 13:20:20 +0000): Maybe that is why it worked! LOL
Robert Watson (Fri, 18 May 2012 01:23:41 +0000): WHERE IS MY BENEFIBER? I've been told that BF was recalled along with the rest of this stuff. wth.
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