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Samsung Recalls Jitterbug Cell Phones

May 22, 2009
Samsung is recalling about 160,000 Jitterbug cell phones. When the recalled cell phones are in a no-service area and display an "out of range, try again later" message, they could fail to connect to emergency 911.

This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.

The phones, made in Korea, were sold directly to consumers through targeted national advertisements and publications, electronics and drug stores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.

Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.

For additional information, contact Samsung toll-free at (866) 304-4980 between 7 a.m. and 9 p.m. CT Monday through Friday, and on Saturday between 9 a.m. and 6 p.m. CT, or visit the firm"s Web site at www.samsung.com.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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