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DYMO Label Printers Power Adapters Recalled

October 30, 2008   
DYMO is recalling about 17,000 power adapters sold with DYMO printers. The power adapters can fail, causing the printer to overheat.

DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Office supply stores, discount retailers, and various specialty retailers nationwide sold the printers, which were made in China, from September 2007 through October 2008 for between $100 and $250.

Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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