Complain about a product or service

Backyard Play Systems Recalls Outdoor Gliders

October 8, 2008   
Backyard Play Systems LLC is recalling about 500 outdoor playset gliders. Some of the gliders were shipped with assembly instructions that did not inform consumers to tighten all lock nuts during assembly, including those attached by the manufacturer. As a result, some lock nuts were not fully fastened during assembly which could cause the glider to detach, posing a fall hazard to children.

Backyard Play Systems has received one report of a lock nut falling off. No injuries have been reported.

This recall involves outdoor play set gliders designed to hang from home play equipment. The green plastic gliders were sold as an accessory to home play equipment marketed under the brand names Heartland Play Systems, Yardline Play Systems and Backyard Play Systems.

The gliders, made in China, were sold by Backyard Buildings and More and Lowe’s stores nationwide, and online at Costco.com, BettyMills.com, and BackyardBuildings.com from February 2008 through July 2008 for about $100.

Consumers should immediately stop using the gliders until all lock nuts are securely fastened. Backyard Play Systems is notifying all customers directly and is providing written instructions indicating the location of all lock nuts that must be securely fastened.

For additional information, contact Backyard Play Systems at (866) 890-2211 between 8 a.m. and 5 p.m. ET Monday through Friday, between 10 a.m. and 4 p.m. ET Saturday, or visit the firm’s Web site at BackyardBuildings.com..

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top