Complain about a product or service

Avon Recalls Plush Warming Polar Bears

March 27, 2008    
Avon is recalling about 113,000 warming polar bears. The warming pouch inside the bear can overheat and ignite when heated in a microwave oven, posing a fire and burn hazard to consumers.

Avon has received 41 reports of the warming polar bear overheating, including six reports of minor burns.

The recalled white plush warming bear has a red hat and brown nose. It is about 17 inches long and comes with a buckwheat-filled pouch that is heated in a microwave oven and is inserted into an opening in the bear's belly. 'Avon Products' is printed on a white tag sewn onto the bear.

The bears were sold by Avon independent sales representatives and online from July 2007 through February 2008 for about $13 when sold alone, or as part of a gift set that sold for about $100. They were made in China.

Consumers should immediately stop using the recalled warming bear and return the buckwheat-filled pouch for a full refund. Avon is directly contacting consumers who purchased the warming bear.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top