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QVC 'Cook's Essential' Four-Slice Toasters Recalled

October 2, 2007
Salton Inc. and QVC are recalling about 5,200 "Cook’s Essential" four-slice toasters. The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.

QVC has received information that ten toasters reportedly turned on spontaneously, including one incident of fire damage to kitchen cabinets and two incidents of toaster covers burned. No injuries have been reported.

This recall involves the “Cook’s Essential” four-slice wide slot electric toasters model CET 401. These toasters are made of stainless steel and measure 12 inches long, 13 inches wide and 8 inches high. Each toaster has “Cook’s Essentials Classic Look Toaster, Model: CET401” printed on a plate located on the underside of the toaster.

The toasters were sold by QVC through its television station, its Web page; its toll-free number, outlet, and its employee and Studio stores from January 2003 through June 2003 for between $63 and $69 plus about $8 for shipping and handling. Some recalled toasters may have been sold at various retailers.

They were made in China.

Consumers should stop using the toaster immediately, unplug it, and cut off the power cord where it enters the body of the toaster. Consumers who return the power cord in the prepaid envelope that will be provided will receive a full refund.

Consumer Contact: Consumers who bought a toaster from a QVC‘s television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Consumers who have not received the information packet should call QVC at (800) 367-9444, from 7 a.m. to 1 a.m. ET, seven days a week or visit QVC’s Web site at www.qvc.com.

Consumers who bought a toaster at a QVC outlet or retail store should return the toaster at the store where it was purchased to receive a full refund. For all non-QVC purchases, contact Salton at (800) 233-9054 between 8:30 a.m. and 5 p.m. CT Monday through Friday or visit the firm’s Web site at www.esalton.com.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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