Complain about a product or service

GE Recalls Dishwashers Due to Fire Hazard

Brands Include Eterna, GE, GE Profile, GE Monogram, Hotpoint, Sears-Kenmore

May 16, 2007

GE Dishwasher Recalls • 2007 Recall • 1999 Recall --- • GE Tries to Get It Right in 2007 Dishwasher Recall • 2000-Suits Filed Against GE • 2003-GE to Pay $1.4 Million --- • Consumer Complaints

GE is recalling about 2.5 million dishwashers because of a fire hazard.

The company said that liquid rinse-aid can leak from its dispenser onto the dishwasher's internal wiring which can cause an electrical short and overheating, posing a fire hazard.

GE has received 191 reports of overheated wiring including 56 reports of property damage. There were 12 reports of fires that escaped the dishwasher. Fire damage was limited to the dishwasher or the adjacent area. No injuries have been reported.

The recall includes GE built-in dishwashers sold under the following brand names: Eterna, GE, GE Profile, GE Monogram, Hotpoint, and Sears-Kenmore. The dishwashers were sold in white, black, almond, bisque and stainless steel. The brand name is printed on the dishwasher's front control panel. The following model and serial numbers can be found inside the dishwasher tub on the front left side of the dishwasher.

The dishwashers were sold at department and appliance stores from September 1997 through December 2001 for about $400.

Consumers should immediately stop using the recalled dishwashers and contact General Electric for a free repair, a $150 rebate towards the purchase of a new GE dishwasher, or a $300 rebate towards the purchase of a new GE Profile or GE Monogram dishwasher.

Consumer Contact: For additional information, contact General Electric toll-free at (877) 607-6395 from 8 a.m. to 8 p.m. ET Monday through Saturday. Consumers also can visit the firm's Web site at www.geappliances.com

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top