Complain about a product or service

Clarion Expands Navigation System Recall

Lithium-ion batteries can melt or overheat

August 18, 2007

The lithium-ion batteries in these units can melt or overheat posing burn and fire hazards to consumers.

Clarion has received 15 reports of the units melting or overheating. No injuries have been reported.

The N.I.C.E. P200 is a black portable navigation and entertainment device that can be attached to a vehicle's windshield. The device has a 4-inch touch screen LCD monitor and contains one lithium battery. 'Clarion' and 'N.I.C.E. P200' are printed on the device. 'Clarion NAVBATTERY' is printed on the battery. The recall includes any N.I.C.E. P200 in which batteries were previously replaced.

The devices were sold at car audio and mobile electronics stores nationwide from May 2006 through August 2007 for a suggested retail price of $800.

They were manufactured in South Korea.

Consumers should stop using the recalled batteries immediately and contact Clarion Corp. for a full refund, information on returning the product, and a postage paid envelope to return the product.

Consumer Contact: For more information, contact Clarion Corp. at (800) 347-8667 Monday through Friday between 9 a.m. and 5 p.m. PT, email parts@clarion.com, or visit the firm's Web site at www.clarion.com.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top