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Consumer Affairs


Is this your Business?

Worldwide Puppies & Kittens

Bellmore, NY


Consumer Complaints & Reviews

I have to say that I have been to the store quite a few. I met the wonderful owners. All the ladies offered every bit of information I needed in order to purchase our puppy. Beverly was delightful and very knowledgeable. Tina was very sweet in helping me pick out the supplies especially the cute clothing and shoes. Sabrina gave me her personal phone in case I had questions or and emergency after hours. The doctors at east side were just as delightful. I would recommend this place to all.

I can't believe when I walked through the doors of Worldwide Puppies. First I have to say the place was extremely clean. When I was asked if I needed help, a wonderful lady by the name of Beverly took the time to show me several different puppies. When I walked in I thought I wanted a Jack Russell, but by the time she got done explaining the breed I realized that this was not the right dog for me. I walked out with 2 wonderful, beautiful and trained Chihuahua puppies. Even though it was quite busy, she took her time to explain how to care for the puppies. The puppies did come with a health guarantee and a vet services which I have used and has been free. I just want to say thanks for all you did and Belle and Louie are doing wonderful. The joy they have brought me is endless! I would definitely recommend Worldwide Puppies and Kittens located in Bellmore. Besides the fact that it was so clean in there, the dogs were all taken care of. I noticed they all had their little beds and toys. So thanks again.

I brought a English bulldog for $3,500 from World Wide Puppies and Kittens in March of 2011. The dog was sick from the start from glycoma to rashes and auto immune disorder. Beverly claims he was not sold like that however less than a year after I brought the dog, he is dead. Please stay away from this company. They sell sick dogs and act like you made them sick. And for that, they will not refund or give you another dog!

I went into Worldwide a couple of weeks ago to look at a yorkie that I wanted to purchase and left with an extremely bad taste in my mouth. I dealt with a woman named Beverly and she could not have been more rude. First, she wouldn't take the puppy out for me to see because she thought I was not 100% serious about buying the puppy. She said with an extremely rude tone, "We don't just take puppies out for you to play with," which wasn't the case at all. I had the money in my pocket and would have purchased the puppy that night but because of the way she treated me and my girlfriend, we took our business elsewhere.

I have a lot of friends looking for puppies right now and would have recommended this place over any other puppy store. It was very clean and one of the what seemed to be a kennel staff member was making sure the store and the cages were in tip top shape. But because of the worker named Beverly, I will never send someone I know to go through the same experience I went through. Bring your business elsewhere! We wound up going to Shake-A-Paw in Hicksville where I purchased a yorkie and couldn't have been happier. It was like night and day with the customer service between the two places. And I also saved a bunch of money going to Shake-A-Paw. Not only is the woman that works their a complete turnoff, they are also a rip-off! And after reading all of the negative reviews about this place, I am surprised they are still up and running.

We purchased a chihuahua puppy in April 2011. His name was Stewie. Stewie was diagnosed with legs Perthes disease in November 2011. He had surgery on November 16, 2011 and passed away in his sleep on December 29, 2011. I am waiting for the necropsy report to come back for the cause of death. No dog dies at one year old unless there is a severe reason. We are very upset with this store. They are a puppy mill and should be shut down.

I am a little late in sending some photos of Bernie, the cream Pekingese male that I purchased from you at the beginning of June. Bernie is adapting well, and is growing bigger, and faster each day. We have a nice routine down now, and he appears to be a very content puppy. He socializes well with other dogs. Although, I see that he is sometimes much less timid than others, trying to be a little dominant, but I am working on this. He rarely barks, except in the house, and then only when his toy is stuck under the couch or ottoman. I am working on this too. As for house training, very few accidents as of lately. He has a pee pee pad in his 4x4' area that he hardly uses (he scratches the pads up more, than he uses them), and when indoors, he has a pad in the kitchen for emergencies.

He is eating well. I have stuck with the holistic foods and absolutely no people food. I don't see him scratching as much as he did when I first got him. He is all about play, anything with small tennis balls, or plush toys. He is definitely a lover, not a fighter, and gives and receives many kisses. Here are a few photos of him at the house on his second day here, and one of him in the Hamptons playing soccer with me. When I have more, I'll send the best ones. Thanks for your help. I must say that I knew my life would change after I got him, but I can't picture it now without Bernie. All the best.

I would like to introduce "Harley," the new addition to our family (Date of Birth: September 26, 2010 / Weight : 1.5 lb on January 2011; 2.7 lb on April 2011; and 3.5 lb on July 2011. We love him and we want to thank you every day.

Buy a puppy at your own risk from this company. They do not care about the puppies, just the number of sales. The staff is all smiles and nice before you purchase but if there is a problem, they are like Dr. Jekyll and Mr. Hyde. Stay clear even though the puppies look cute because all you are doing is funding the Puppy Mills businesses.

I walked in to Worldwide Puppies two days before Christmas 2010. My whole intention was to purchase an English bull dog. After picking a dog out I was told this dog was a mini English bull dog. It will look the same, be fat and cute, but won't be as big, about 12 inches in height and won't get any bigger than about 35 pounds. He won't have the same medical issues as the regular sized English b.d. I left after paying $3200. My husband was very excited about this dog for all he has ever wanted was an English b.d. After Christmas he gave world. a call. He wanted to know about the paper work. That was when we were told that the paper work was being worked on and won't be available till Feb.

Okay. Now it's the first week in March. We have had this dog for two months now. My husband said something is wrong. He's too tall which prompted him to call and ask for the paper work once more. After talking with Michelle on March 9th and 10th we found out not only was this not a pure breed English bull dog, we would be stuck with this dog. She stated that Jen, the sales woman informed me that it was a mixed breed.which is a bold face lie! To this day April 4th, we have yet to receive the paper work on this puppy I purchased in Dec 2010. Michelle informed me that I basically lost my $3,200 and I could however purchase an English bull dog from them at a discounted rate! What a help. I urge everyone to stay clear of this company.

My fiance and I came in to buy two puppies. We explained when we got there that we were on a budget. Christina handed us two puppies that we fell in love with. When we asked how much they were, she told us, "We will get to price in a few, take a seat and play with them while I help this other client". We sat down and decided we were taking these 2 amazing yorkies home and hoped the cost was at the most $1,500.00.

After all the paper work was done and we were just about done she told us that these puppies are on sale from $2500 to $1500 and the male was $2000 on sale for $1250. When we picked up our jaws from the floor and said what happened to $500, she said, "Well I can show you some other dogs in that range but it's not what you're looking for". I said then, "When people call or come in, you need to fix how you lie to them and scheme". That's not even the worst part. After we are just about to leave, I notice the 1lb male yorkie has a cough and when I stressed my concern she told us to just get him checked by the vet and he should be fine.

The next day we went to the vet as fast as we can and found out the male has a pneumonia and she has an upper respiratory infection. When we called Christina, she told us how odd this is that they are checked by a vet daily. Well let me stress this: Worldwide Puppies is horrible! We love our puppies but hate this store. If we could, we would rescue all the puppies from there because all they are is a scamming puppy mill. Never ever go there to buy anything!

To Store Manager, I wanted to send this email to thank your employee Christina. On August 23rd I purchased a yorkie from her and she really did an outstanding job in picking the right dog for me. I explained to her I wanted a dog that was small and did not bark, she gave me three dogs to choose from. She seemed to really know the dog's personalities. I had previously visited other dog stores, and their yorkies were much cheaper, I came back to your store because of Christina.

None of the employees in the other stores could tell me about the dog's personalities, and since the no barking issue was a great concern to me I returned to your store. She really picked a great dog for me, I receive so many compliments on how well behaved she is, and she has only barked 2 times. Her personality matches mine 100%. I am so happy I purchased her. I wanted to send this email to compliment Christina and thank her so much. Once I have Sophie potty trained and move into another home I definitely plan on coming back to purchase another dog. I attached a picture of Sophie. Thank you so much.

I am a little late in sending some photos of Bernie, the cream Pekingese male that I purchased from you at the beginning of June. Bernie is adapting well and is growing bigger and faster each day. We have a nice routine down now and he appears to be a very content puppy. He socializes well with other dogs, although I see that he is sometimes much less timid than others, trying to be a little dominant, but I am working on this. He rarely barks, except in the house, and then only when his toy is stuck under the couch or ottoman. I am working on this too. As for house training, very few accidents as of late. He has a pee pee pad in his 4x4 area that he hardly uses (he scratches the pads up more than he uses them) and when indoors, he has a pad in the kitchen for emergencies.

He is eating well. I have stuck with the holistic foods and absolutely no people food. I don\'t see him scratching as much as he did when I first got him. He is all about play, anything with small tennis balls or plush toys. He is definitely a lover, not a fighter, and gives and receives many kisses. Here are a few photos of him at the house on his second day here and one of him in the Hampton's playing soccer with me. As I have more, I\'ll send the best ones. Thanks for your help. I must say that I knew my life would change after I got him but I can't picture it now without Bernie. All the best.

I am a little late in sending some photos of Bernie, the cream Pekingese male that I purchased from you at the beginning of June. Bernie is adapting well and is growing bigger and faster each day. We have a nice routine down now and he appears to be a very content puppy. He socializes well with other dogs, although I see that he is sometimes much less timid than others, trying to be a little dominant, but I am working on this. He rarely barks, except in the house and then only when his toy is stuck under the couch or ottoman. I am working on this too. As for house training, very few accidents as of late. He has a pee pee pad in his 4x4 area that he hardly uses (he scratches the pads up more than he uses them) and when indoors, he has a pad in the kitchen for emergencies.

He is eating well. I have stuck with the holistic foods and absolutely no people food. I don't see him scratching as much as he did when I first got him. He is all about play, anything with small tennis balls or plush toys. He is definitely a lover, not a fighter, and gives and receives many kisses. Here are a few photos of him at the house on his second day here and one of him in the Hampton's playing soccer with me. As I have more, I'll send the best ones. Thanks for your help. I must say that I knew my life would change after I got him but I can't picture it now without Bernie. All the best.

I was also scammed by Worldwide Puppies & Kittens in Bellmore, NY. They quoted me a price in the 700's, and after I drove 2 hours to get there, all of a sudden it was $3,500! They apparently like to Bait-and-Switch their customers. Not only that, but after doing some research, I was disgusted with what I found out about this place! Those poor animals are all sick and nobody at Worldwide, not Deborah K, Jenice M, or Christina I bother to look after them properly. They treat their animals and their customers like garbage. Do not trust this business! I was left with a sick puppy, a sick dog (I had a dog at home already), tons of vet bills and no compassion from these liars!

I purchased what was thought to be a healthy 3 month old white English bulldog from Worldwide Puppies & Kittens, www.worldwidepups.com, on Sunrise Hwy in Bellmore, NY. Upon taking him examined at a private veterinarian in NJ, after paying and taking him home, we found out that he was not healthy. He apparently had an umbilical hernia that was operated on, an upper respiratory infection and is fully deaf. None of these medical issues were disclosed to me prior to purchase. The vet issued an "Unfit for Purchase" certificate and was shocked that he was even cleared for sale. They charged me just under $3,500 for the puppy. I wanted to keep the puppy, but with a decent refund so I can have some money to get him the proper pet insurance and also get the proper training since he is deaf.

The owner of the pet store, Jenice, was the most heartless woman I have ever dealt with in this world. She told me that the only thing she would do is refund me $500 total, make me sign an "As Is" contract, and void their 1 year health warranty. I had already spent over $200 out-of-pocket at the vet., just to be told the baby was unfit to even be sold. I asked Jenice what would happen if the puppy was returned. I was interested in finding out if he would be sent back to the so-called "breeder", and if so, if I could just adopt him for an adoption fee, since he is only adoptable now due to the Unfit for Sale certificate he was issued.

She told me that she will become the dog's owner once he is returned, and that she is going to turn around and re-sell him for the full price of a healthy puppy, $3,200 plus tax. The pet store also lied to me about where he came from, also. They assured me he was from a "reputable breeder." What they consider to be "reputable" is a well-know puppy mill, called Barkers Delux, in Missouri. The backyard breeders are Noah & Amanda, "Mandy", C.

These people breed all kinds of dogs in their backyard, and I found out that all their dogs are kept in small 6" x 6" areas with the bare minimal necessities for survival. I really regret dealing with Worldwide Puppies & Kittens, and regret even more that they are such cold-hearted people who buy baby animals in bulk and have them delivered by the truckloads, suffering from all kinds of defects and diseases and don't even have the decency to be upfront with people about it. This pet store is a God awful place, and I just wanted to make sure and warn people that they should steer clear of them. Also, the NY Attorney General's office stepped in back in 2009 and forced this place to pay out almost $40k to buyers due to their unethical and deceitful sales tactics.

Excellent Service and Gorgeous Puppies. October 7, 2009. I don't usually write reviews, but had to after the great service I received from Christina at worldwide puppies and kittens. Not only was the place very clean, but also the service and information I was given was extraordinary. She helped me find the right puppy for my lifestyle even though I was leaning towards a Jack Russell, which later found out would not be the right match for our family! We purchased a gorgeous Shih Tzu puppy girl. She was non-shedding which helped with my asthma and allergies and small enough to travel with! She is now 8 months old and we couldn't be happier. So again to Worldwide Puppies and Kittens and Christina: we thank you!

Purchassed a puppy from this store. They are selling sick puppies. The store is dirty. They are failing to abide by the New York State lemon Law

My sister and I have been saving all of our money to buy a puppy ever since we can remember. We had finally convinced our mother to get one for us. We were so excited to go to the store to buy a cute Chihuahua. We even told the manager to wait for us and not to close the store because we lived around 2-3 hours away and we would be late. When we got there we immediately pointed out the cutest and friendliest looking Chihuahuas to our mother. We decided to pick one out of the three which were said to be $850 because that was more in our price range.

The woman there showed us a small Chihuahua who looked really nervous. She brought us into a small room to play and get to know the puppy. He was too scared to come near us so she brought in another puppy labeled to be the same price so he would feel more comfortable. The two puppies played a little but we could tell that the second puppy was more appropriate for us. The second puppy was much more active and we liked him a lot better.

The first puppy was so fragile he threw up. We did not want such a frail dog. After a little while, my mother and father agreed to buy us a little Chihuahua with brown spots. He was very sweet and friendly. My sister and I only had $750 cash with us. My father offered the woman who was selling us the dog to pay in check, but the woman there, whose name was Beverly, would not accept it. She said that by paying cash we would not have to pay tax.

My parents tried to negotiate with them, but they would not accept a check and forced my parents to pay cash. My father had to drive to an ATM machine and get $150 (we had to pay for the puppy's food as well). In the end, we payed for our puppy, signed all of the papers and the contract and came home with our puppy. After 6 days we brought our puppy, Happy, to the vet for his check up. Our vet told us that our puppy was unhealthy.

Happy was missing his bottom teeth. Our vet told us that he should not have been sold to us this way and immediately offered to give us an unfit for sale certificate. He said that Happy, who was 5 months old then, should have long developed his teeth and that this would be a serious problem when he grew older. Diseases would develope. My sister and I loved Happy, but we all knew we could not take care of a dog with an obvious illness. After crying for a few days we picked a day with our parents to go to Long Island and give Happy back.

We brought the vet's certificate with us. When we got there, we gave the certficate to Christina, the manager. She told us that he was just a baby and that his teeth would grow, but we were not convinced. She made a photocopy of the certificate and gave us our original copy, writing her name and that we would receive our check in the mail within 7-10 business days. We have not received our check and it has been 11 business days.


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