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Consumer Affairs


Is this your Business?

Sentry Pet Products


Consumer Complaints & Reviews

I have been using the Fiproguard for Cats and Dogs, going on three months! The cats are covered in fleas; the dog, not so bad but has fleas also! I have never had a flea issue with seven cats and two dogs. They are treated the first of every month!

I change to the Fiproguard to save money! It's not worth it. The cats have lost weight, and their hair looks old and dying! I have contacted PetMeds, and they refunded my money on the two packs I just purchased for the dogs! I will return to using the Frontline and the Advantage ASAP. I never had any problems with those two. I just read several complaints about the Fiproguard, and everyone is saying the same thing that it does not work!

I put Sentry FiproGuard Max for Cats on 4 adult cats and all four lost their fur and have burn marks on their skin where I applied.

Sentry Home and Carpet Spray/Shampoo - I went out of town for Easter and had to put my dog outside for 4 days. When I came home and brought him in, he was covered in fleas, and my house became contaminated. I went to the store and bought Sentry Shampoo and a competitor's carpet and upholstery spray. I used the spray, and it did wonders. I could see the fleas instantly dying on the carpet and entryway as I sprayed. I then bathed my dog with the Sentry shampoo. Not one flea died on him. I went back to the store and bought another bottle of carpet spray, but this time, bought the Sentry one because it was $1 cheaper and I figured the other one worked so well, might as well save a penny. Wrong! Like the shampoo, it didn't do a ** thing.

I'm typing right now in an area that I doused with the stuff, and fleas are still jumping on me. What a rip off. If I could only pay $1 more in hindsight. I think I used Sentry's carpet powder too, and it didn't help at all either. Sentry needs to take a long walk off a short pier as far as I'm concerned. I dropped about $45 on their products and all of that didn't do as good as the one $15 bottle of the competitor (wish I remembered which one it was, but I know I will never buy Sentry again). I work out of home, so I just have to deal with it today. I have a tee time tomorrow morning, and I have already bought foggers for the entire house to bomb it while away. ** Sentry!

I used Sentry Flea & Tick Squeeze-on on my dog on 3/18/12. I watched him continue to get ate up by fleas until I could not stand it anymore and contacted this number, 1-800-244-7387. I was told that it would be okay to apply a second dose to my dog, which I did on 4-2-12. Today's the 6th and he still has live fleas on him. This product does not work and you should be ashamed to sell it to the public!

I applied Fiproguard to my dog who reacted bad, hives, itching, vomiting, no eating. It was treated with steroids and fluids by my vet. Sentry told me on the phone no other reported cases and to wash her with Dawn dish soap and vitamin E. I looked into ingredients which is over 90% Diethylene Glycol Monoethyl Ether and turns out according to EPA website when it was registered, no further studies were done because of the unlikely humans would come in contact and it was used as an additive to jet fuels and as a deicer.

MSDS sheets state it's highly flammable. It may cause respiratory tract irritation, skin irritation and digestive tract irritation. It may cause kidney damage and adverse reproductive and fetal effects in animals and prolonged use may cause target organ damage, vomiting and diarrhea. It must be used in well ventilated room. It's on a pets back? Sentry denies any other complaints and state it's used in hand creams which I found it's a poly type of Ether used in hand creams which is deemed safe. This is not the same used in Sentry Fiproguard. MSDS for ethyl ether is mutagenic for mammalian somatic cells. The product it seems is bad and it doesn't work anyway. No warnings for potential risk for pets or humans.

I put Sentry flea medicine on my female cat today at 12:30PM. By 1:00PM, 3/22/12, she was panting, eyes were dilated so I immediately washed the area and called the vet. They told me to bring her in right away. They gave her a shot around 4:30 and at 7:48PM, she is still acting strange. I gave her another dawn bath and I am waiting to see if I need to take her to ER. This flea product should not be sold. After reading all the cats that have died from this products, it should be off the market. Shame on you Hartz!

I applied Sentry PurrScriptions Plus as per the directions on the box to my 9-year-old male cat Cosmo at 10am today. Immediately, he did not like it on his neck, constantly trying to lick at it. About an hour later, he was acting very grumpy, I assumed because he didn't like that I put a foreign substance on him. I checked the application site, and there wasn't any redness or indication of irritation.

Around 11am, he was acting lethargic, but he seemed normal otherwise. By 12pm, he was walking around, shaking his back paws as if something was stuck on them. When I went to pick him up to look at his paws, he hissed at me but didn't fight me. At that point, I thought he was still grumpy about the stuff on his neck and didn't think anything else was wrong.

I went out for a few hours and returned home, and he was spacey and disoriented. His eyes were dilated, he was still lethargic and shaking his paws, and he was breathing heavier than usual. After a few more hours of no improvement, I got online to do some research on this product and came across a host of similar complaints.

I contacted the phone number on the box. They referred me to their medical hotline, took the information down from on the box, and just told me to wash him in dishwashing soap and call a vet if he doesn't get better. I made sure to get my case number and the number to their corporate HQ in case I do have to take him to the vet. I'm praying I don't have to, and I wish to God I had done research on this product before applying it to my poor cat. Beware of this product. If you care for your cat, use something else and make sure to research it first!

I bought FiproGuard for dogs and my dog had a reaction of itching and red spots. I bought it and thought it is the same as the expensive brand for fleas, etc. I am very disappointed in this product and will tell friends not to use it. It's a waste of hard-earned money to protect my pet. Thank you.

I purchased this product, and used it once or twice as directed, without a problem on my kitten and adult cat. On the 2nd or 3rd use, I applied it in the afternoon, and by midnight, my kitten (7 months old) was scratching wildly at her back. We saw that her fur had burned (2nd degree burns to red flesh). We rinsed it with temperate water for several minutes, and she continued to scratch, and act as if she was being tortured for days.

The spot spread to about 4" x 2" down her tiny back, all red and raw, with no fur. It took over 2 months for the fur to grow back, but not without a lot of care. I called the company and they took the lot number, and basically did nothing, but take my complaint. My other cat never had a problem, but we stopped using this product immediately.

On December 14, 2011 I gave my cat, Angel Baby, a bath with Sentry Natural Defense flea shampoo for cats. Angel was a healthy approximately four-year-old cat who I love endlessly. As per the instructions I left the stuff on her for 5 minutes and then rinsed and dried her off. As I rinsed the tub, I heard her cry and then she cried again. I looked out into the bedroom and there she lay limp and dying.

I picked her up and put her back in the tub and rinsed her again. She was totally limp. I grabbed my car keys and carried her out the car and raced to the vet. She was dead! The vet could not revive her. What began as a routine part of the day unexpectedly changed my world and broke my heart. Wrongly, I believed that what is available for sale to the public has a certain degree of safety. This cost my little girl her life. Thus, this product needs to be removed from shelves. Never ever use these terrible flea products - find another way!

I purchased a Powzer Flash-N-Dash Ball that is supposed to flash on impact. However, the ball does not flash so I returned the product.

I moved into a small house with my significant other at the time. We had talked about getting a pair of cats, and after short period of moving in, we adopted 2 kittens. The house had a few problems with poor floor trim, resulting in minor ant infestations. Ants were a small problem that wound up getting resolved, but within a few months the cats developed fleas. Instantly, I reacted and bought Sentry Flea Formula at a local store. I did not read reviews and assumed this product was decent because it was a major brand; I was horribly wrong. I applied the liquid formula as instructed to the back of both cats' necks. Both cats were obviously aggravated by their matted fur, but I assumed it was temporary and went to bed, albeit slightly anxious.

The next day, I came out to the kitchen to find large amounts of vomit and runny feces on the vinyl flooring. I tried to console both cats, and while they seemed slightly distant yet fine, I took immediate action. I gave them a soapy bath with the appropriate products and made a vet appointment as soon as I could. Then I read all of the terrible reviews. I can't remember being so terrified about my cats after reading such things. How is this brand on the market? I took them to the vet and received appropriate medication that worked immediately. I explained my situation to the receptionist and we had a long talk about products from brands such as Hartz and Sentry and how it was preposterous that such products can even exist, especially after so many customer reviews, complaints, and even deaths. Please, read the reviews; it will be worth it.

I have treated my home 4 times and working on number 5 tomorrow. I have used Frontline on both my dog and cat for the past 6 months and still have a flea infestation in my home. I've used Talstar and capstar and everything else I can think of to get rid of these fleas and still have them. I even doubled the product Talstar last time and still have fleas oh and I also used Borax on my floors and have treated every square inch of my home and guess what, I still have fleas! Is there and address for Frontline? Cause I sure would like it to send them an itemized list of what it has cost me so far to use their product that doesn't work! I'm really getting tired of these fleas and think maybe I should send them some with their boxes of Frontline that doesn't work. Sure think they would still be alive when they received them.

Sentry flea treatment for cats. Application of one tube every thirty days. Unfortunately, I cannot afford the higher costing flea treatments and I can't afford to take my cats to the vet (each visit is usually over 100.00 a whack.) My work has been affected by the recession and I virtually have no money. Both cats have different reactions, including irritated skin, fur loss and discharge from their mouths. It is extremely toxic and we can't seem to get rid of the fleas. It has caused a type of dermatitis to them both. Their eyes water and they are hiding. Worst of all, this product doesn't work.

Sixteen hours after applying one dose of Sentry Purrscriptions, according to the manufacturer's directions, to my 11 lb. 1 1/2 year old cat she began trembling, seizing, pupils were dilated, she was biting multiple clumps of fur out, lethargic eye movement, vomiting and diarrhea. After speaking with my vet, I was advised to bring her in immediately.

They proceeded to give her a chemical bath to remove the product. Used Valium to calm the tremors and antibiotics. In addition to the shots, she also has a regimen of both diazepam and antibiotics she must now take at home for the next ten days. Not only did the vet say it was good, I got her there when I did, but he also wrote a letter stating that the reactions my cat was having were a direct result of the applied product.

I plan to pursue reimbursement for all incurred charges, as well as pain and suffering compensation from the Sentry corporation. I have collected necessary proof, such as: vet bill itemized, letter from vet stating my cat had a reaction as a result of using this product, and previous immunization records as proof she was healthy before today's visit.

I applied Sentry PurrScriptions to both of my adult cats. The one is fine with 1 star rating. The other one is having major problems. He's showing signs of Neurological trauma, hallucinations, agitation, bloody stool, and aggression. The emergency clinic advised us to wash him which we did but has not helped. He continuously bites/scratches himself, bloody eyes darting all over the place and he's biting at the air. We are advised to watch him over 24 hours for signs of convulsions or seizures which means system failure.

For the first time ever, I saw a flea on my dear, sweet little Cockapoo, Ella Mae. I went to Pet Smart to look for a flea shampoo to use. The sales clerk highly recommended the Sentry Flea and Tick Oatmeal Shampoo. I used it as directed and Ella Mae went crazy. She started itching, scratching, and biting herself worse than before. I knew it had to be that poisonous shampoo.

Now, she has two bald spots and she has never, ever had a problem with her hair or skin. I am taking her to the vet on Monday. This product is terrible, horrible, and I hate what it did to my baby. I just might sue Sentry products. If anyone is interested in a class action lawsuit against this company, please email me at **.

I found a few fleas on my female cat and went to pet supplies here in Michigan. I picked up the spray, thinking it would be easier than bathing my kittens and also with the prescriptions squeeze on. I used the spray, and instantly, both my cats started acting strange. They both started foaming at the mouth and their eyes rolled in the heads.

I panicked and called the vet who referred me to Poison Control (which told me to wash the product off), but there was not really much they could do. I washed them with water and mild soap as long as they would let me without tearing up my arms from their claws. I had to sit and wait and pray that this awful product didn't just kill my babies! I could not even imagine having to explain that to my 6 and 9 year old! Do not ever use this product on your animals!

After using this product on my three cats to treat a minor flea problem (ages 8 months, 1, and 2), one of them, the one-year old, received a bad chemical burn to the back of the neck. It caused his skin to flake and a lot of the hair to pull out very easily. I didn't use it very much, but only applied it to his neck, as the flea bath the week before seemed to work for the rest of the body (of course I didn't want to wash their face with it, so the fleas seem to flock there). He had the most fleas and I barely used it on the others who seem to be fine. After seeing the effectiveness of this product versus the potential risk, it definitely isn't worth buying. The essential oils in the product are toxic to cats and really should be avoided.

Our dog got a bad toxic burn due to use of their oatmeal flea and tick shampoo. The dog was in severe pain and their product caused serious illness to it.

I purchased two, three-pack of Fiproguard for cats. This product claims it contains similar ingredients as that of Frontline. However, after 12 days my flea problem became much worse. I'm not sure if Sentry doesn't use the correct dosage of Fipronil. In addition, I worked at a veterinary hospital for two years and I never had one customer complain that Frontline did not work for them. My cats are indoor, they have zero exposure to the outside. My environment was free of fleas, that is to say, the fleas were restricted to the pets.

Now, I have an outbreak! I don't believe this product contains what it claims to. And no store will accept open flea and tick products for return. This is causing me a huge problem, and out $55 off my pocket. Sentry needs to reimburse customers for their inconvenience, and poor quality products.

Flea outbreak occurred and I have no estimate yet as to how much it will cost to bring this under control.

My cat became ill after using Fiproguard for cats. He would not move and would just lie on the couch all night. There is an obvious problem with this medicine, and it should only be dispensed by a veterinarian and reviewed much closer by the government.

In reference to my previous review, I meant to state that I had my cat, Buttons, since he was four weeks old, not just since four weeks ago. This is why I am so heartbroken about him being murdered by this product.

I've had my cat since 4 weeks ago, who was 13 years old and in a pretty decent condition. He just had a physical exam a few months ago and the doctor said he was in good condition considering his age. Our three cats had a minor flea problem. They are inside cats, they had not had fleas since they were tiny. They did have flea collars, but they had expired without us knowing. We called PetSmart to see what else we could do aside from cat collars to deal with the problem. PetSmart told us to bathe them and de-flea them. We had de-flead a homeless cat before with Frontline. We went to the store to look for Frontline, had none, so they said the other stuff would be fine. So we picked up the Sentry Purrscription Flea for Cats and Kittens. We came home and applied it to our three cats, who are 13, 7 and 4. These are well-cared cats, who regularly get their immunizations, and who are all neutered and spayed. We applied it to the 13-year old first and decided to watch him closely because he was older, and it said on the box that older cats can sometimes have a slight adverse reaction.

Several hours later, my oldest cat Buttons started having difficulty breathing. As per the boxed instructions, we gave him a warm bath with baby shampoo and then kept an eye on him. It seemed he was getting better but then as the evening progressed, he started panting, foaming at the mouth and crying. We then looked up a 24-hour vet clinic whom when we told them what we had used, they said it was poison and to bring him in immediately. So we did so. But when we got there, despite lifesaving attempts by veterinary staff, Buttons died. Due to taking this medication, our oldest cat, who we have had for thirteen years, was dead.

After we came home, our seven-year old cat Scruffy was drooling, so we called the place and they told us to bring both other cats in. We brought them there, they were bathed extensively and the whole ordeal cost close to $800. Additionally today, our other two cats aren't quite right. Our four-year Creamy is usually very active and playful, chasing shadows, chasing our other cat. She likes to jump around, run after balls and sit in the window. She is very feisty and playful. Today, she has been lethargic all day. She has eaten much less than usual, her eyes are irritated and she is skittish, wanting to hide in odd places in the house. She has done almost nothing but sleep all day. Our older cat Scruffy, who is 7, has also been much less active than usual. She is very tiny, so we are especially concerned that a drug could have an effect on her because she is so small. She usually comes downstairs, begging for tuna, party mix and other snacks, and drinking her beloved water fountain. But today, she's barely left upstairs.

We are devastated at the loss of Buttons. He was the sweetest and happiest cat. He loved to eat. I feel like a part of me is gone, I haven't stopped crying. And on top of our grief, we have to be worried and vigilant about our other two cats because of them being poisoned by this product. We also feel betrayed by PetSmart, we have shopped there for years, and for them to peddle toxic poison (and their claims they were unaware are spurious considering the 100's of upset pet owners we have seen on this website and others). To add insult to injury, my husband, who is a government employee and is a Chief in the US Navy Reserves, had to cancel his business trip to Memphis, TN which he was looking forward to due to this. My oldest daughter had to call out from work despite having recently called out due to prolonged illness.

Buttons had been on medication before throughout the years, but he had survived it all, until he encountered this toxic product. Our three cats were originally homeless and we have helped over 50 homeless cats over the years. We don't get anything free and we would give anything to have our Buttons back, but at the very least, we don't want this to happen to anyone else. In addition, we are frightened for the lives of our other two cats, all because PetSmart has chosen to carry a product that has been shown to cause serious and often deadly complications in dogs and cats, and sometimes even humans.

I noticed my cat had picked up fleas from a hotel we were staying at. I went to the nearest PetSmart to get some flea medicine, and Sentry PurrsScriptions Plus was all they had left for adult cats. As soon as the liquid flea formula touched her skin, she seemed to be uncomfortable. After a few hours go by, she began hissing at the air, chasing after nothing, and itching worse than she did before. It was obvious that she was being irritated where the Sentry was put on her. I found this website and saw other people having the same horrible results, and that people said to wash the cat in Dawn dish soap. I did that as well as possible, and it immediately seemed to help.

Three of our five cats developed severe chemical burns. I told PetSmart, and they said that no one else has complained about this product. After reading some of your reviews, I find that impossible.

I had decided to use this product on my Bengal cat after he had minor reactions to chemical-based flea medications. That night, he started acting very strange, freaking out at nothing and running around. I didn't think about the flea meds, since it was also the 4th of July and I figured he was freaking out at all the loud noises.

The next morning, he was discovered in full body seizures/spasms, unresponsive and unable to move at all. We rushed him to the emergency vet and waited there for several hours while they gave him relaxers and fluids through IV. We then transferred him to our regular vet where he spent the next 24 hours.

Both vets said what he had was typically of a toxic reaction, but both had called the hotline on the flea medication only to be told that "they had never heard of any kind of reaction." My vets seemed to think the product would be safe, but I just wasn't sure. Since the Bengal was also found to have a high white cell count, I thought maybe it was a combination of the two.

So, this month I decided to use the remaining product on my other cat, since it was supposedly "safe." I checked on her a couple of hours later and she was freaking out so I immediately gave her a bath in dawn. I am now awake in the middle of the night, worried that she may have a similar reaction (I did NOT use this on my Bengal again, I simply wasn't going to chance that, but he's been sensitive to other flea meds as well, so I was stupid enough to think it was just him).

I still don't know if my other cat will be okay or not...that remains to be seen.

Search "Lawsuit against Sentry Pet Care" on Facebook if one of the products made by this company has hurt your pet. If enough of us band together, we can file suit against Sentry.

I bought a Sentry "natural" flea and tick product to treat my dog. After the recommended dosage was applied, my dog began to have a negative reaction to this product. Over the next day or so, she began scratching uncontrollably and appeared very agitated (something she was not doing before the application). I bathed her in dish soap to remove the product and the scratching stopped. In addition to my dog's discomfort, this product did not kill or repel any fleas the bath in dish soap removed the fleas.

I bought some "Sentry Purrscription Plus" flea and tick medication for cats and kittens, and proceeded to apply it to my 6 year old long haired cat as per the directions. My cat immediately reacted as if it were causing serious discomfort. He has started to act really strange and goes from sketchy to dispondent and lethargic. He started chewing on himself even more as if the fleas got worse. He has lost hair in little spots around where I applied the product on the back of his neck. He has had continuous diareha, although he is eating and seems to be drinking a lot of water which is good. It has been over a week now and he still isn't right.

We used SENTRY PurrScriptions Plus Flea & Tick Squeeze-On on our 4-year-old cat in April 2011. She was lethargic and "spacey" for a few days, and was obviously bothered by the medication on her back, itching, etc. We forgot the next month, but applied again June 30, 2011 (yesterday). Within minutes she was acting very strangely, spacey, hissing at toys, afraid of us. For a cat that is usually all over you for attention, being scared and jumpy with us is a sure sign something was wrong.

She became twitchy, her tail and ears seemed to be having muscle spasms so we started to worry about seizures. We did an internet search for the product and found this website as well as NUMEROUS other sites with horror stories about brain/neurological damage and skin burns. At roughly 10:30 at night we took her to an emergency clinic where she was bathed and checked out by a veterinarian. Her symptoms were much improved within minutes, but as of this morning (July 1, 2011) she is still not herself. Some skin irritation is present, and she is losing hair in clumps.

This product needs to come off the market IMMEDIATELY. We are obviously not the first pet owners to have a problem, and we were just lucky ours was not brain damage or death as others have reported. How can they legally keep selling this stuff???

I purchased this at PETCO for my cat and applied it as directed on the packaging. Everything was fine, although, his fur had the product on it for five days. On the fifth day, it seemed gone. Yay! Until a few hours later, his skin became red and irritated. Now, he is missing some fur and he appears lethargic. I have washed the area, but I am scared that he will get sicker.

I have used this product for a few months on my 2-year old pit bull/lab mix. I always noticed right after that she would act a little different, but nothing alarming. I assumed that it would be the case with any chemicals I put on the dog. Last night, I applied the medication on her back. I forgot and started petting her when she was on the couch next to me. I then had my entire hand covered in the product. I immediately washed my hands 3 times, followed by a few rounds of hand sanitizer and thought I was clear.

I went to sleep around 10PM and woke up around 11PM gasping for air. I laid in bed trying to remain calm and catch my breath for about 10 minutes, but to no avail. I got up and went into the bathroom and waited it out for another 5 minutes or so until I felt somewhat okay. Again, I laid in bed. I fell asleep again around 12:45AM and again, I woke up at around 1AM. This time, my heart was racing and I felt like I was fighting just to stay conscious. This occurred every time I fell asleep until around 4AM, when I got to sleep until about 5AM. After how this affected me (a 190lbs man), I will never put it on our 50lbs dog again.

Purchased at Petsmart and it was recommended by an employee. I put it on my 1 year old Shih Tzu and within minutes, she started acting like she is on fire. I realized she was having a reaction and quickly bathed her, then I called the hotline for help. I was told to bathe her. I did. Emergency Vet Clinic said to give her Bendryl, so I did. She is acting like she is on fire. She cannot sit still for even a second. She is whining and crying out in discomfort. I got online and there are hundreds of people that have had the same problem. So, what makes this product still able to be sold?

My cat suffered a major stroke after putting PurrScriptions Squeeze on For Cats and Kittens. He died later that day. The symptoms leading up to it were hair loss, lethargy, hiding, unresponsive and drooling. After the "stroke," he was listless, crying and couldn't eat or walk. 218.

A person, who left me their cat and child to raise, left the product prescriptions Squeeze On for Cats and Kittens Flea Control from Sentry, also to use as needed on her cat. My family had just gotten a kitten 2 months earlier. When the new cat came in our home, our new kitten got fleas. The person had left the Sentry product with 2 applications left in box. I read the directions carefully and really went over precautions again and again before applying it to my kitten. He was so infested that it needed treating.

So, I used the Sentry PurrScriptions flea control squeeze-on. It only took less than an hour to see extreme changes in my kitten's behavior. He could not sit still. He was not responsive to our calls though either. He stared away and was looking at the ceiling in a stare. He started with the paw shaking like he wanted to shake his paws off. He bit all over himself like he had more fleas and is trying to bite his toes off. He could not sit still for a minute and began not to be able to walk on his paws as if they were sensitive.

I tried to console him, but he was not right. Then, the muscle tremors in his hind areas. We were pretty much freaked out. This was not our kitten. I got on line and saw the many poisonings from the Sentry products' complaint site. I was appalled that this company is getting away with the poisoning of pets. The box did not say a thing about the symptoms my kitten had. But when I read statement after statement, my kitten had all the same symptoms as all the other cats and dogs. Now I called a dog groomer that I know and she directed me on the washing with dawn dish detergent to get the poison off.

This is hour 15 and my kitten did eat and drink, thank God, but he still is not right. His control of his hind legs and the shaking off of his paws are still major problems as he is trying to bite his toes off. I hope he lives. If not, this company needs to be held liable. As of hour 15, I have not had to take him to the vet to treat. I am hoping the washing will help ease the symptoms. But it is still early yet according to all the testimonials.

I bought Sentry PurrScriptions Plus Squeeze-On Flea and Tick Control for Cats and Kittens. The product has caused irritated skin, caused muscle spasms, increased temperature with two treated animals. One required trip to emergency vet to receive muscle relaxers and IV drip. Several days later, symptoms still exist. Over $200 in veterinary bills so far. Animals are not the same, still twitching and hiding.

I bought this product for my dog, who is 7lbs. I bought the toy breed which is for 4 to 10 pound dogs. Within 30 minutes of applying it just as the package instructed she began to vomit, soon after the tremors kicked it, and she just wouldn't respond to me. She seemed so freaked out by touch or whenever we would talk to her. I called the emergency number on the back of the packaged and opened a case with them and I was instructed to bath her in dish soap. I did this, and she continued to throw up.

I rushed her to the vet, where she had to stay for 24 hours on IV fluids, muscle relaxers, charcoal down her throat, and sedation at some points. This product is horrible. I can't believe how sick it made her!I spent $500 just to save $30. No thanks. They should have a warning on their package that this can make you animal very ill or even kill them.

We were referred to the Sentry Pro Squeeze On Flea and Tick Control by a Petsmart employee who stated that it was the same as Frontline, but cost much less. We had never used the product previously but since we were in the process of a move, money was a bit tight and we decided to give it a try. Last night (8/18/2010) we applied the product according to the package directions, applying it between the shoulder blades of our 3 year old Italian Greyhound, Louie. We made sure to place it where he would not be able to lick it off. We didn't notice anything wrong as the evening progressed and went about the business of getting ready for bed. There was a noise from the bedroom where Louie was and we rushed to see what was going on.

Louie was laying on the ground, shaking and twitching panting and throwing up excessively. He was not able to get up at all or walk. He appeared to be having some sort of seizure and was unable to use his back end or his legs. We scooped him up and rushed him to Tampa Bay Emergency Clinic in Largo at approximately 12:30 AM this morning (8/18/2010). We took the box of the Sentry Flea medication with us to give to the veterinarian on duty, Dr. Kathryn ***. They took Louie to the back to assess him, along with the box of Sentry flea and tick medication. When she came back to speak with us she was trying to contact the 800 number on the box as it appeared that Louie has suffered an extremely adverse reaction to the Sentry flea medication. She further went on to say that they were bathing him with Dawn dishwashing liquid and washing his mouth out with soap and applying Vitamin E oil to his skin where the application had been. After about an hour he was released with instructions to go give him Pepcid for his upset stomach and to follow up with our own veterinarian today.

We almost lost our precious Louie due to using a product that is touted as being safe. Petsmart should not be selling this Sentry product and should furthermore instruct their employees not to misrepresent the product by telling customers that it is the same thing as Frontline. From what I have found out from my daughter today, this product is not just like Frontline. This Sentry product is a broad spectrum insecticide and can kill even mammals, while the Frontline type products are narrow spectrum insecticides and kill only insects. This product should be taken off the market before it makes more animals sick and ends up killing one (actually, deaths may have already occurred, but I do not know that for sure).

Within an hour of putting the Sentry Pro XFC, one of my miniature schnauzers started vomiting and drooling excessively, and then became very lethargic. She is only a year old and normally a very active dog. I let her outside for a few minutes to go potty, and she just sat on the patio drooling and acting as if she couldn't move at all. I picked her up to bring her in and she felt extremely warm. I laid her on the sofa and kept wiping her down with a cool, damp rag. She could barely hold her head up, and I thought she was dying.

I never thought that her flea treatment could make her that sick! I went and bathed her with Dawn detergent and rinsed for several minutes. Afterwards, i noticed that my other schnauzer was having similar symptoms, so I immediately went and bathed her. Now they are just laying on the sofa, drooling, smacking, and biting at themselves. This is definitely not normal behavior for them! I pray that this stuff doesn't cause permanent damage to my babies. These products need to be removed the shelves!

I purchased the Sentry Pro flea treatment for my dogs. Within minutes of giving it to each of them my 2 yr old Pyrenees started itching and trying to bite her back fiercely. She became very lethargic, vomited a few times and developed a hot spot/lesion about 8 inches in length. I washed as much of it off as I could however it is very hard to remove. I had to treat her back with soothing topical salves for 2 weeks.

During this time she refused to eat and wanted to be alone all the time. She is improving now. Her back is healing and the scab is finally starting to come off. This morning I decided to google this product and holy cow, I can't believe I could have killed my dogs with this product! I am really angry now and will ask Petco next time to remove this product from their shelves. Thank god my pets are OK and I hope that enough complaints can be mounted against this product to deem it unsafe and have it pulled out from the stores.

My poor dog suffered with unimaginable discomfort and pain for weeks causing me to have to soothe and calm her constantly. Her fur is still growing back in since she chewed most of it off at the lesion site causing her to ingest this product directly. I cannot believe after what I have read this morning she did not die.

I purchased this product, came home to apply on both my poodles. Less than an hour later, they looked as if they were drugged. They were panting, crying, hyper, could not sit still, scratching themselves, looked terrible. They ran around as if they were on fire!! There has been no sleep for either of them for 2 days. No food and I have to bottle feed them so as not to dehydrate. This product is junk and it is lethal. This company should be closed. These products are really damaging to dogs. The stress and uncomfortable feeling they are having is out of control. I feel as if there is nothing I can do. They cry when you pet, they are walking like zombies because of no sleep; they lay down and have to get back up. It is terrible. I am thinking of taking this company to court. This is disgraceful.

We are with 2 dogs sick with severe irritation and having to rough it out because of this so called flea product. They should be banned from selling this; it is hurting a lot of dogs.

I purchased Sentry Pro XFC on 6/26/2010. I applied it to my 3 dogs according to the directions on the box. Within an hour, they were acting as if they needed to jump out of their fur, whining as they tried to rub the product off and crying as if in pain if I touched them. They were very uncomfortable, unable to sit or lay, rubbing against any and everything to try to get the product off. One even went out to roll on the gravel drive. Only after a cool bath, being washed in Dawn detergent and getting Benadryl, did they begin to show signs of relief, though 2 days later, they still were not back to normal.

I can understand when they say some pets may be sensitive to a product--all 3 have the same type of reaction? Not buying it. In my opinion, there is a major problem with this product. I was amazed and appalled at the number of comments and complaints and the severity of the reactions to this product that I have since found online. I am even more amazed and appalled that Sergeant's/Sentry still have not made adjustments to or even pulled the product. If a product for people had this type of reaction, it would be pulled from the shelves immediately. As I no longer believe in the integrity of this company or its products, I will never again use any Sergeant's or Sentry pet product.

I purchased the Sentry Pro flea product for both of my dogs. It just did not work. I applied it, and as of today, 4 days later, they are still scratching just like before. I am going to return this product back to Pet Smart and get a refund. I just wanted to let you know this is a product that does not work. I am going back to using the Frontline or the advantage as I have used in the past.

I accidentally used this on my cat when the medicine is for a dog, and it almost killed him. What kind of medicine almost kills an animal that is for them? Yeah, I know it wasn't meant for him, but dogs and cats are similar. When I used it on my dog one time, it didn't even work. The fleas were still there. Flea medicines are supposed to kill the fleas, not kill your pet. My cat started having seizures. He could possibly have brain damage because of this.

I recently bought some of the SentryPro XFC flea and tick product to apply to my two dogs--a poodle and schnauzer. I followed the directions as stated to apply to the shoulder area. Afterwards, both dogs are having reactions to the product. After about an hour of applying it, both of them were running around acting very hyper. Then, after awhile, they were just sitting there but still panting heavily. I did not make the connection yet that this product was the reason for the panting. We had applied this in the evening so we went to bed after a couple of hours.

On day two, both dogs are still not responding normally. The schnauzer was very agitated and was digging on bare floors and still could not sit still. The poodle was very warm to touch and would squeal if I touch her. She still is panting heavily. I immediately washed the stuff off of them with dish detergent and rinsed them both for ten minutes to be sure to get all the product off. For the rest of the day, both dogs continued to keep scratching as if the product was still there. My poodle, who is fairing this the worst, is refusing to eat and drink.

On day three, I awoke at 6:00 a.m. with my poodle squealing. I went down to see what happened to find that she had pooped all over herself. She was sitting there squealing. I tried to pick her up which made her squeal more. I gave her a bath. I tried to get her to eat and drink but she will not. If I try to touch her on her back, where the product was applied, she squeals in agony.

The schnauzer is still scratching at his fur, and somewhat staggers around the house. These were perfectly healthy normal dogs four days ago and now, they are both sick. I cannot believe they are allowed to sell this stuff on the market. There are no warnings on the box stating what could happen if you apply this to your dog. I would have never applied this if there was a chance it was going to make them this sick. With these many complaints about this product, why hasn't it been pulled from the shelves? I would have stuck with just a flea collar.

I applied this product as directed and it made my shiz tzu very sick. She immediately rolled around trying to rub it off, and she ran around as if stung by a bee. She was frantic to get the product off.

I have applied Frontline before and she always rolls around to try to get that off, too, but this was so much more extreme. She was absolutely terrified and in agony, doing all she could to try to get the product off. I realized that something was very wrong, so I put her in the sink and washed off the product as much as I could but she seemed very much upset even after that, and she was panting and breathing rapidly, so my husband and I decided to take her to the emergency vet. They bathed her again, gave her Benadryl and a steroid shot, and recommended that if she was not OK the following morning, that we see our vet.

All night long, Annie sat on her butt and shifted her weight from one leg to the other. No sleep for either of us. I took her to our vet who said that she had a hurt back, and she ordered steroids, pain pills, and muscle relaxers. Nevertheless, Annie, continued for 12 more hours to sit on her butt and shift her weight from one side to the other. Finally out of exhaustion she fell over on a pillow and slept for a few hours. Then she woke up and cried. That was 2 days ago. She is still crying and far from normal.

Used Sentry Pro XFC on my tiny dogs, and they have the same reaction as every other dog here. My vet told me there is pretty much nothing that can be done, just to wait it out. It's been since Thursday night. I'm lost for words on this. The manufacturer told me that this was a rare case. I'm getting lawyer ASAP.

On April 15, 2010, I applied Sergeant's Sentry Pro XFC flea and tick squeeze on for dogs as directed to my Shitzu. About an hour later, I noticed that he was drooling a lot. I called to him but he did not respond. This is normally a very active, energetic dog, so when I noticed his extreme lethargy, I became concerned. He continued to drool and loll about while my family and I finally figured out what caused his symptoms -- the Sentry Pro XFC that had just been applied.

It wasn't until we washed the product off his skin that he began behaving normally. After several hours, he began drinking water and eating. Thankfully, he is ok now.

After losing my job I was forced to purchase a cheaper brand of tick and flea medicine in order to properly still treat/prevent for this upcoming summer. I purchased Sentry Pro XFC at Petco. This product is out on the floor, middle of the walking aisle as if I'm dumb as to walk by it and not purchase it after all the signage the product puts out. I applied the 10lb drop to my 4 peekapoms and 1 115lb german shepherd.

Within 10 minutes of applying, all of my dogs started running around acting as if fleas were biting them. Within 30 minutes all of my animals were crying as if someone burned them. I got online and typed in the name of the product and sure enough, this poison is killing so many others as well. For the next 8 hours my dogs couldn't stay still for longer than 5 seconds at a time. Then out of nowhere they would flap in the air as if they were hit with a stun gun. This action continued way into the night. A bath, olive oil, & allergy med were the only things that kept them alive in the fact the action took place within 3 hours of application. I had a full dose and if no bath happened, my pets would be dead.

I purchased this product from PetSmart today (4/6/10), and my husband put this on our pug around 5PM. I was at work. He had errands to run and when he returned home 1 - 1 1/2 hour later, our dog was having problems breathing and had messed and peed in our house. This is something she never does. Dora is 6 years old and is a great family member. I had heard about problems with the flea and tick product from a friend of mine and was concerned about using them this year, but I had great success with them in the past.

So when picking up dog food and treats today, I looked at this product and asked the girl at the counter if she knew anything about it. She said the only thing she had heard was that many of the fleas are getting used to the type of products that had been on the market and were getting immune to them. So, she thought this was probably a good idea. I thought it was worth giving a try.

Around 9:30 tonight, my husband called me at work to let me know the problems with Dora. I went on the website for the product and was horrified to see this is the product that my friend had been talking about. I called the emergency 800# on the product container and spoke with Jackie at this number.

She said that many times, dogs are getting a "prickly" feeling or reaction to the product and that the active ingredient is causing some problems with animals having allergic reactions to the product. She said to wash the dog in a dish detergent used for greasy dishes two or three times to remove from her skin. Then place vitamin E oil on the site and apply cold compresses for relief. She also said that this allergic reaction usually gets better within 24 hours. She gave me a case number, in case I needed to call back. They are a "poison control" center and are there 24 hours a day.

I will spread the word to all of my friends and anyone who will listen about this product, after clicking on the website and immediately being directed to the Consumer Affairs site. This tells me that something is definitely not right with this product.

I have friends who work for vets, and I will make sure they post something in their office regarding the potential problem. I certainly think that if a dog food company is smart enough to recall something off the shelf to protect our family pets, a company like this should also think about the pain they are causing our pets and family members. Shame on you, Sentry, for not doing the right thing.

I bought this to control fleas and ticks on my dog, and after about 3 or 4 hours, he was shaking, scratching, biting his paws, and whining. I have to rub his ears, or he will cry. I have lost sleep for 2 nights, and I have to take him to the vet on Monday! I am a very upset owner, and my dog is suffering from this product! I lost money for the Sentry product and vet bills!

On March 16th, 2010, I purchased Sentry Pro XFC from a Petsmart in San Diego, Ca. I put this medicine on my dog at 8:30pm that night and within 1 1/2 hours, she was twitching and could not stop, walking around in circles, whining and her right rear leg moving going up and down. She then started panting and breathing so hard. You could see her heart racing so fast and I thought my dog was going to go into a cardiac state and the rapid movement scared me to death. I decided to take her to the ER vet since mine was closed. They gave her charcoal and IV fluids but no changes.

I took her back home at 4am. The vet said it should wear off so I watched and she continued to be miserable. She could not literally sleep nor could I. Keep in mind, this was over 24 hours. Day 2, I take off work to take her to the vet because she is the same symptoms as the night before and the vet runs a blood test to rule out anything else going on. It is the flea crap I put on her. I feel so terrible. Now at 48 hours, she is still shaking, can't really sleep and runs around the house. My poor dog! So I sit and wait for this to wear off.

The 800 # says it can take up to 72 hours to wear off. At this point, after looking this product up in the internet, I am in disbelief that this can be sold today, plus at Petsmart! Amazing! All I want is my healthy puppy back. I'm praying for her to pull through!

I purchased an electronic safe from them about 4 years ago and I always had problems with lock combination. Many times, I had to call a locksmith at my own expense because Sentry Safe would not support me to fix it. Their safe cannot be trusted if it has to break down all the time when I have my important belongings inside.

I thought it was a good company but they have a very poor customer and technical support. I frequently spent lots of time and money trying to open the safe in order to retrieve my important belongings from. It is very very stressful and frustrating.

I purchased this product from PetSmart and applied it to my two dogs, lab and boxer. That evening, the lab experienced neurological side effects. His body jerked every 15 seconds. I took him to the vet the following day. We called the 800 number on the package and were given instructions to bathe both dogs in dish soap, apply vitamin E oil and cold compresses to the application area. The following day, my boxer experienced uncontrollable leg jerking. These issues are resolving but I would never purchase this product and suggest it be pulled off the shelf.

My dog had a terrible allergic reaction to an application of SentryPro XFC. He paced for 30 hours straight, scratched and was biting his paws uncontrollably. I had to bring him bring to the vet and incurred a bill of $125. He was given a muscle relaxer and a med to counteract the SentryPro. It was a terrible experience. I am very glad though that he didn't die as I have read a few documented cases of dogs and cats that have died from this same medication.

Used Sentry Pro XFC as instructed on Poddle mix. The poor dog a reaction that caused her to scratch and cry all night. She was running around, panting scratching and keep us up all night. This product is junk I ask you NOT to use it on our pets if you love them.

About a month ago I purchased Sentry flea products for my cats. Two of my cats got a severe reaction to the product. The back of there necks got "raw" and they had hair loss. I 3-mailed the company but got no response. Apparently they don't care. I'm back to revolution treatment. It may cost more but at least my cats won't have any reaction to it.

I purchased "Sentry Pro for dogs 15 lbs. and under" at PetSmart on 11-09-09 and applied to my 12 lbs Japanese Chin. I normally use FrontLine on all 4 of my pets, but due cost I thought I would try something else. I got the proper dosage for all of my pets. Two dogs and two cats. I took extra precautions to keep the cats away from the dogs since the packaging stated "Cats that actively groom or engage in close physical contact with treated dogs may be at risk of serious harmful effects."

I understood completly that sensitivity may occur. I applied this junk to all of my animals. I don't know what Sergant's think "sensitivity" is. But within 24hrs my dog developed blistering, open bleeding wounds, and hair loss. I gave him 2 baths to clean off the pesticide, but it was too late. I called the vet and got him into the ER. They have me treating the "Chemical Burn" with a prescription burn cream, antibiotics, and pain meds. The blood work didn't show liver damage, but he will need more blood work done in a couple of days for a re-check.

When I got home I called the number on the box, (Non-Emergency) and after holding for 5 mins I spoke with Kevin and gave him all of my information and got a case number. He then transfered me to Lauren on their medical line, which I found highly odd that they were so well rehersed for this. Then I got another case number from her and she said that since I've already taken him to the vet and took all the medical steps necessary she was sorry that this happened to my pet.

I asked what I am supposed to do about the $450. medical bill. She told me that when my dog is "A-systematic" basically all better then call back and give them I case number again. I asked if that meant that I would be reimbursed and she then told me that she works for a 3rd party company and she didn't know what would happen.

My other three pets are fine so far. But I will NEVER USE THIS PRODUCT again. This product should be banned!

I put flea product on my 5 dogs as well as bathing them in the flea product. They all had terrible reactions and two of them are majorly affected neurologically. Had to take all 5 to the emergency vet at 10:30 pm and was there until 2am. Had to come home and bathe them all, and now one of the youngest puppies is still very sick. They have had all sorts of reactions from running around itching to having seizures to being limp and lethargic and barely breathing. I am praying that they all live through this. If my dogs are killed by this product, I will never forgive my self!! I bought it at Pet Smart thinking it was fine. It is POISON and affects their nervous system. DO NOT EVER PUT THIS ON YOUR DOG!

My dog got deathly ill within a couple of hours using this product. I gave her several baths within the first 24 hours hoping to stop the damage this poison was doing to her little body. After a vet visit and a vet emergency visit, she is slowly recovering, hopefully without permanent damage. She is going on day 4 of this ordeal and is still suffering. After researching this product on the internet I discovered I was far from alone. Shame on the company and the pet stores that agree to promote this poison.

I purchased Sentry Pro XFC spot-on flea and tick treatment on Monday 10-26-09. I applied it to my dog (a 3 yr old Nova Scotia Duck Tolling Retriever), as directed, at 7:30 pm. I woke at 2:30 am to find my dog lying on the bedroom floor unable to walk - she couldn't stand, and would just stumble if she tried to walk. I happened to have a fridge magnet with the number for pet poison control so I called immediately thinking that this could be from the Sentry Pro XFC treatment.

After a short call I was told by the vet on the hotline to get to an ER ASAP as this sounds like an adverse reaction to the medication! At this point she was trembling and foaming from the mouth. We were seen quickly, the vet had her bathed in dawn dishsoap to get this product off of her skin and out of her fur - within minutes she began showing improvements. She was walking better, stopped trembling and foaming, and just looked "brighter". We were sent home with some medications, and instructions for another dish soap bath later in the morning. The vet did say this was the most severe she had seen in any dog of her size (she is about 35 lbs). I shudder to think of what might have happened if I had been at work or away from the house when she got sick like this...

I purchased The SentryPro XFC fleas & Tick squeeze on for my 2 female dogs from Petsmart on Monday 10-12 and with in an hour both my dogs have been itching themselves raw, constantly shaking there head like a wet animal would, twitching and not sleeping which means my husband and I aren't either. WE immediately bathed them the following night thinking maybe it was fleas but when it continued after trying to bath them again and even the hydocortisone spray wasn't barely working I knew we had a problem. I was up with my smallest dog at 1:00am bathing her in an oatmeal bath which finally gave her some relief.

Today I phoned both Petsmart and Sentry to complain (after going online and discovering over 184 complaints with the same problems my dogs are having) The lady Annie I spoke with was nice enough but it doesn't help our pets, she told me I needed to bath them atleast 3 times in a row with Dawn dishsoap then put vitamin E oil on them and ice packs. I've done that and even called our vet they are having me try some benedryl to see if that works but my poor dogs are so tired and you can even feel their skin tremble right before they have to scratch it's as if this flea stuff has effective their central nervous system. Something must be done to get this off the market and people their money back for the flea product and vet bills they've incurred because of it. It's not a fluke when this many animals are suffering.

I purchased the Sentry Flea and Tick Shampoo with Oatmeal for my black lab. We came home from a camping trip where I thought he had picked up fleas. After I explained the situation to the employee in that department at Pet Smart, I was told to start with this product. My poor dog has been having a terrible time since I used this product on him.

He is whining and scratching terribly. His skin is red and has flaky, scabby lesions, and he is just miserable. I feel horrible for doing this to him. Why are products from this company allowed to be on the market and sold in these stores that pet owners turn to for guidance.

As a precaution for our two long hair daschunds that had been exposed to a pet with fleas we purchased from Pet Smart the appropreiate doseage for our dogs Sentrypro XFC applied exactly as directed and BOTH Dogs have had a serve reaction with trembling and scratching and trouble sleeping. We have bathed both dogs and our now on our way to the vets.

I took the time now to find out that this product has caused this reaction with thousands of our beloved pets. WHY IS IT Sill ON THE MARKET. PLEASE TAKE THIS SERIOUSLY THIS IS VERY WRONG. MY PETS TRUST US FOR THIER CARE AND WHO KNOWS WHAT DAMAGE IS DONE BECAUSE WE TRUSTED THIS PRODUCT.

applied this to a family pet tonight, how is this poison still being sold? he is dry heaving and very nervous. as soon as i put the product name in google, all the negitave stuff started hitting the screen. we are only hours into this, and giving baths with dawn trying to get this stuff out of his sytem. shame on this company. this is still ongoing, very frustrated at this point that any company with this many complaints could still be in business.

I purchased the Sentry Natural Defense flea spray for my cats. I bought this product because it said it was all natural and safe for animals and was recommended at my local pet store. I went home to spray this on my cats. I have two 3 month old kittens and a 12 year old cat. As soon as I attempted to spray the kittens they both started sneezing and ran away. The smell is potent and spicy so I thought I would get them later. I then went on to my older cat and rather than spray him I decided to spray my hands and rub it on his body.

Him seemed fine until the next day. He began acting lethargic and refused to eat (not typical behavior). This went on all through the weekend and I ended up rushing him to our vet as he seemed practically lifeless. he was given a bath and bloodwork done and kept on IV's for four days! He refused to eat for almost a week.

The bloodwork came back okay and my vet believes he was posioned by the spray. So I decided to do some research and found that most of the "natural oils" are considered toxic to cats. Peppermint Oil especially. How can someone sell something recommending it for cats that is considered toxic.

It has been 10 days and my cat is on his road to recovery. he is eating a little more each day and slowly gaining back his energy. I feel this company should not be able to sell these products. I plan on visiting the pet strore to advise them of the toxicity of that product.

I usually use Frontline, but was in a pinch. I bought Sentry Pro XFC flea and tick killer for my dog Noodles. He began scratching and couldnt sit still. About 48 hours later, his hair and skin was completely burned off of the back of his neck where the product was applied. The medical hotline number on the back of the package was no help at all. I ended up taking him to my vet. They gave him steriod shots along with an antibiotic shot and burn medication. I cant get a collar on him to even walk him. My poor little guy was in severe pain for days. DO NOT EVER USE THIS PRODUCT!!!! I cannot believe they are still permitted to sell this product. PLEASE take this off the market!!

I bought the Sentry Natural Defense Spot-Ons for my dogs and cat--- because the product was "all natural", I thought it would be a better choice for them than the usual pesticide(s) treatment. I applied the spot-on to my dogs in my grooming shop. Within minutes, a small dog that was in a kennel waiting for it's owner to pick up couldn't breathe and was struggling for each breath and had to be taken outside.

My pit mix was crying and rolling on the ground trying to get the stuff off. She ended up with hiccups all night & morning (12 hours worth), had a eye discharge and was just laying around moaning/groaning as if she had a bad headache. My yellow lab seemed oblivious to the smell but started losing her hair (bald patches/skin burn) where the spot on had been applied. Both dogs got multiple baths, the spot-on was never put on my cat---I threw the stuff away.

I had a 3 day migraine myself from the product. I will NEVER understand why this product (along with many other pet products) are on the market. This is one I will NEVER buy again (nor any other of Sentry's so called "natural" products.) I do tell everyone I know what this did to my pets. I wish I had seen all these complaints before I had bought this stuff and put my pets & myself through such misery!

I just got back from the vet because of my 1yr old Husky had an awful reaction to this stuff. I applied it over the weekend and about 2 days later i noticed some clumping on her fur, and she was continuously scratching, at the time I did not think anything about it. a few more days went by and I started to notice that she was becoming bald in the spot that I had applied it to. It also smelled really bad. I kept washing it to try and make it clean, as much as the poor little girl would let me. She was obviously in pain.

Today I took her to see the vet and they shaved the surrounding area, and gave me a stack of meds to help her. But all that i can say is NEVER GIVE THIS TO YOUR PET! I should have gone with frontline like I usually do. whatever is in this stuff is just evil and should be removed from shelves.

the product I bought is SentryPro XFC.

Flea and Tick killer. I put this product on my sons pit bull in July. He became violently ill. Throwing up everywhere, and acting in general as if he were the most miserable creature alive. He is ALWAYS the most lovable animal, he was just absolutely miserable and eating grass as if he had not eaten in a month. We had also given him a bone I had bought at the same time and thought that maybe that was what had made him sick. I stayed up with him and "babied" him until finally he was able to settle down and eat real food. I cooked him bland rice and force fed him.

Then yesterday it was time for the flea treatment again. Within an hour of putting it on him, here we go again. Same thing vomiting, excessive drooling, the continuous barking and whining as if he were dying, the grass eating, (he would lay on his belly and crawl around eating the grass like there wouldn't be any tomorrow) That's when it hit me, it had to be this damn product and I had poisoned this innocent animal that trusts me without question.

After running out of Frontline I went to the grand opening of the new PetSmart in Woburn, MA to purchase some more. I did not realize they don't sell it. I was told that Sentry Pro XFC is just "as good" and I should follow the directions and use it. I brought it home, followed the directions and about an hour later my dog was vomiting, shaking, panting, crying and scratching excessively. After staying up all night with her, bathing her continuously throught the night and the next day. She seems to be better but still not acting like herself and she now has a large burn-like area on her back shoulder. Why in the world isn't this product pulled off the shelves. AFter reading post after post I cannot believe this is still being sold! I would get that time back and the guilt I feel for doing this to my 10yr old Bichon is unforgetable! I will tell EVERYONE I KNOW not to buy this product.

After giving my dog Sentry Pro flea medicine, she started itching and moving around continuously, heavy panting, growling and snapping, and whining. She has been to the Pet ER twice in one night. This second time she went the vet had to hospitalize her. I am posting this as a warning that Sentry Pro can do damage to your dog just like Sergent Flea and Tick dip.

i put sentry pro on my dog's neck for flea and tick control and it made my dog sick!!!! he's shaking his head constantly and has scratched a bloody spot where this poison was applied! he can't get settled, very fretful, can't sleep! this stuff is crap and i'll never use it again!

We used the Sentry XFC Pro on our dog exactly as indicated on the box. Within 3 hours, our dog was coughing. We let her out of her crate and gave her some fresh air which seemed to help. But then, within a few hours after that, she started to foam and drool excessively at the mouth. We gave her a bath at 4:30, and by this time, our dog, who normally sleeps at least 10 hours at night was still restless and awake for the entire night. After we gave her a bath and some food, she stopped drooling and seemed to be better. We also called Sentry and filed a complaint and our case number is **.

My husband and I were up for the entire night with the dog. The physical damage that occurred is hopefully just short term, drooling and coughing at this point. The symptoms went away after we gave her a bath. Economic damage was just the price of the Sentry which was $20.

This e-mail is to warn pet owners that they should not buy flea treatments from pet stores. Believe me, it may cost a little more at the vet, but you can save your self money and your pet's life in the long run. We purchased flea protection from Petco for our pets under the Sentry brand (apparently made by Sargeants). 24 hours later, we had a cat having seizures at the emergency vet clinic. Right after our cat, a pug was brought in for the same thing. Thankfully, the cat is only suffering mild tremors as she recovers. Hopefully, the dog did as well as she did.

Apparently, the active ingredients in some of these medicines can cause seizures in small animals. If you have treated your animals with one of these store brands, wash your pet with regular green Dawn dishwashing liquid and rinse with large amounts of water. Cats may not be easy, but you could save their life!

After using this product on my cat, she became extremely ill in less than an hour. She was trembling, hissing, growling and scratching at the area I put the product and her eyes were dilated and she appeared to hurt all over because she would not let me touch her. I rushed her to the vet after a phone call to the after hours clinic and she was treated with steroids, Benadryl and bathed. She is home now where I am to watch her closely. She is very ill. I cannot believe I did this to my own cat with a product that was recommended by an employee at PetSmart. I totally trusted that something on the market should be safe for my cat. I will be horrified if my baby does not recover from this. After reading all the comments on this site about this product, it is hard for me to believe this product is still for sale. Isn't there anything we can do?

We applied the flea oil to our 1-year-old kitty at the beginning of June, and she freaked out! Running around in circles and panting. She calmed down, but the next day started scratching and licking the area. She lost her fur in about a 1-inch wide by 2-inch long section. The vet said she had an allergic reaction and he gave her an anti inflammatory shot and topical powder to ease the pain. The pet store refunded my money. I filed a complaint with Sergeant's for our vet bill and am still waiting to hear from them.

I purchased Sentry XFC flea liquid product at PetSmart in Redding, California. I applied it to my four dogs. My smallest dog, a pug, has had a severe skin reaction to it. It looks like her skin has been burned off at the application site. My son is taking her to the vet right now. Do not use this product. It is toxic.

We bought this poison at PetSmart thinking, "Of course, if they sell it at PetSmart, it's safe." I put it on our Shih Tzu Lhasa Apso mixes around 9, and by 9:30 I was washing it off of both dogs. They were whining, scratching and looked miserable. Finally, after washing them twice with dog shampoo and once with dawn, we ended up taking them to the vet at 12 a.m. One of our dogs was watering at the mouth so much so that he left a trail everywhere he went. $110 and 2 hours later, it looks like they'll be ok, but this product is terrible. Even our vet thought the product had already been pulled. There really should be a lawsuit against PetSmart and SentryPro XFC. Hell, I may sue them myself.

Sentry Natural Defense Flea & Tick Squeeze-On for Cats & Kittens.

After trying to find a natural remedy against fleas,ticks, and mosquitoes before a vacation. I applied the Natural Defense for Cats and Kittens. About a day after I applied it to my cats (applied to 2 cats). I noticed that one of them started to have a severe allergic reaction. I'm not sure if the loss of fur is from scratching the area behind his neck or if it is a burn from the "all natural" ingredients.

I've tried to contact someone at the number provided in the insert, and was far from successful. I felt so helpless in trying to help my baby boy. After doing further research, I've found that this company seems to have had a numerous amount of complaints on their products. If something that is supposed to be "all natural" can be so destructive, I can just imagine what their other products do. My next step if I can't soothe his skin condition is to contact a veterinarian. Are they going to pay for that? My guess is no. I would strongly suggest people to just spend the extra money and continue their flea/tick treatment with either Frontline or Advantix. No animal should have to go through this.

I recently purchased Sentry Natural Flea & Tick Squeeze-On for Cats and Kittens for my cat. I applied the product as directed on the package. Almost immediately after I applied the product, I noticed my cat was trying to scratch the application area. The next day I noticed that she was losing clumps of fur at the application site and her skin was irritated and very scaly.

I'm assuming she had an allergic reaction to the product. I brought the remainder of the package back to Petsmart and was able to get my money back. How can something that's supposed to be natural cause such a terrible reaction?! I emailed Sentry but don't expect to even get a response back. Do not buy this product!

I recently purchased Sentry Pro XFC for my beloved Beagle. At first, the first couple of hours, there was not an issue. But then she started indicating she was thirsty--opening her mouth and sticking her tongue out. She then started to go through panic mode from the bed to the floor and roll on her back. It was clear she was in discomfort.

I decided to give her a bath, and this eased some of these symptoms. She had a seizure 4 hours later! She is still showing signs of cotton mouth (best way to describe it) but is eating and drinking. We are watching her, and I plan to go to PetSmart to ask them why exactly they sell a product that has so many ill effects.

Frontline will be the only product I purchase in the future, and there should be a recall of all Sentry products. And I believe that PetSmart should have more responsibility with the lines they carry. You might expect this from a grocer but not from a company that specializes in pet care. I only hope my baby continues to get well.

I purchased Sentry Pro XFC to use on our 3 dogs. We have 2 mini dachsunds and a chihuahua. I had to leave town with two of our children leaving my husband and oldest daughter to apply the spot-on treatment. I immediately got a call from my husband that something was wrong with the all three dogs. They started reacting within an hour of the treatment. They all were shaking like they were wet. This was uncontrollable. They vomited. They were in pain. They stopped drinking and eating. I arrived back home a day later to some very sick dogs. I had to force them to drink and eat.

The chihuahua lost a lot of weight. The smallest dachsund chewed at her back legs and would kick out suddenly for no reason. They would shake themselves so bad that they ran into walls and furniture or lost their footing. At one point we thought the chihuahua had balance problems. Its been about 8 days since they were poisoned by Sentry Pro XFC. Most of the symptoms have slowly subsided. They still shake here and there but they are now eating and drinking and more like the dogs we know and love.

As a pet owner I am horrified that this product is on the market. It was properly applied and in the right weight range. I feel badly these furry friends can't speak up and tell Hartz that this product is hurting them. I will never use another Hartz product.

I applied Sentry Pro XFC to my three dogs. ALL three had a severe reaction to the product and in fact, am headed to the vet with one of them who, four days after application ( and two baths later) is still miserable and scratching at the application site. THIS PRODUCT NEDDS TO BE REMOVED FROM THE SHELVES AND SENTRY PET PRODUCTS HELD LIABLE FOR DAMAGES DONE!!!

I just don't understand how Sentry Pro XFC are still on the market and that people like myself who was not aware of the danger of using this product that almost killed my 2 little boys. I was so upset and stressed out after watching my dogs enduring so much pain all I could do was cry right along with them. There should be a law against selling any products that are killing our animals but instead company's are getting rich. They should be held accountable, it's not just our animal's that suffer cause I was suffering to, we should be able to sue them for putting our animal's and the owners life at risk. I'm still very upset over this. PLEASE HELP OUR ANIMAL'S AND PROTECT THEM FROM HARM!

On Thursday May 14th, 2009 at 9pm I applied Sentry XFC Pro to my 8 month old 18 pound Mini Schnauzer Athena. About an hour or so after that she was scratching extremely badly on her sides and acting like she was getting bit constantly. I went online really quick to research the flea/tick medicine and seen all the side effects and issues that other dog owners have reported with this. I quickly went and gave her a bath to get as much product off her skin as possible.

By 7 the next morning I had to call and get her into a vet as she had scratched her entire right shoulder raw and she wouldnt stop. I got her into the vet and they ended up giving her a shot of steroids and a shot of antihistamine for the allergic reaction. They then gave me a prescription for Steroids and a prescription for the medicine Otomax that I was to put on her open wounds to make sure it wouldnt get infected.

I was also told to giver her Benadryl for three days and to wash her for a few days with regular dawn dishwashing soap. So after all was said and done I paid around $180.84, this includes the Sentry XFC Pro Flea/Tick Medicine, the Vet Bill, and the purchase of the Dawn soap and Benadryl. This company needs to pull all products off their shelves until they can ensure that the two active ingredients are changed to something more safe for pet use.

Also there was no warning on the box or the insert about side effects or anything.

I am absolutely horrified after reading the thousands of complaints against this product. My family had bought Sentry Pro XFC from PetCo to hopefully repel ticks. After applying not even 1/2 the recommended dosage for his weight, he became restless, crying and panting uncontrollably. He would try to sit then move, and this hasn't stopped since the application (over 24hrs). I checked online and much to my dismay found out that all of the search hits for this product have the same horrifying results. After taking the dog to the vet and getting several medications his uncontrollable panting and pacing back and forth has yet to cease. To the touch of his back, where the ointment was applied, he is burning hot. I have bathed him several times using dishwashing soap, which was recommended, as well as applying cold towels to his back. I am just utterly disgusted with this product and think that no company should be allowed to humanly dispense a product that so many people have problems with. This treatment should be outlawed since its effects are brutal and torturous to its users.

I gave both of my dogs Bailey and Chance this SentryPro FXC product and with in a few hours they were both vomiting like they belonged in the exorcist movie. They where both shaking and itching like crazy and acting as if they have bugs in there ears. I bathed them both and took them to my vet the next morning. They are both fine now, but it cost me a good bit of money.

Used sentry pro xfc as directed and our dog developed severe itching panting and nervousness as blog after blog has described. We did not know of these issues until it happened to us.

I bought Sentry Pro XTC flea and tick repellent about 3 months ago for my 2 pugs. Gus is 9 and Pugsly is 3. I put it on them when I first bought it approximately in January. I shave my pugs hair very short so they do not shed so much hair all over my belongings, and before I put the flea and tick repellent on them I had just gotten them shaved. I applied as directed, with the amount that was prescribed for my boys and immediately I noticed a change. I thought it was because of the recent trip to the groomers, but to be on the safe side I washed it off them.

Gus was hiding in odd places immediately after I applied it. He was crawling under my bed which has hardly enough room for him, hiding deep in my closet and generally being anti-social. This behavior was EXTREME for him. He NEVER leaves my side no matter what I am doing. When i took him out of his hiding spots I noticed that he was shaking and scratching uncontrollably. He was very edgy and seemed like he was bothered by something invisible. It was torture for me to watch this.

Pugsly acted in a similar except he just stayed in his crate and shook uncontrollably. Pugsly is very playful and never likes to sit still. Now he wouldn't leave his cage and his head kept twitching as well. I had to watch my boys do this for about 4 days after washing them 3 times. It was heart-wrenching.

Now, here I am 3 months later, and I decide to give it another go because of the warmer weather. This time without the shave. I feel terrible! They are having the same exact symptoms and I feel completely helpless. I washed it off immediately and now I decided to do research on this product and I found NOTHING but negative feedback, and all the animals seem to have the same symptoms. I can't stand watching my boys act like this. It has been 2 days now and hopefully it will be over tomorrow. I have not brought them to the vet yet, but it is close. WHY IS THIS PRODUCT STILL ON THE SHELVES?!

I bought Sentry Pro XFC flea and tick drops at a Petco store in San Antonio, TX. I applied it according to package directions - ensuring that I bought the corresponding product for the weight of the dogs. I applied a tube to a 3 y/o mini-Dachschund, a 2 y/o Chinese Pug and a 9 mo old Pomeranian puppy. Immediately, the Pug began to show signs of distress, running around in circles, licking her nose constantly, biting at her back legs and scratching incessantly. No amount of trying to hold her or soothe her helped.

For a while the other two showed no signs of distress; however, about 2 hours after the application, the Pom puppy began to cry and further inspection showed that her neck and chest were soaking wet and she was drooling incessantly. Since it was after 11:00 PM, we loaded all three into the car and took them to a Pet Emergency Clinic. It was determined that the pug and the pom were having a reaction to the Sentry Pro XFC. The pug's heart was racing, she was hassling and had to be given a valium to try and calm her down. There was a concern that our Pom, who is so young and small, would suffer dehydration due to all the slobbering she was doing.

Both were left at the ER hospital overnight and given IV's to restore hydration and to attempt to purge the poison from their bodies. They came home about 12 hours later but were still suffering side effects. The Pom continued to drool until about 8:00 PM - almost a full 24 hours! The Pug has only recently (a full week later) begun to show signs of normal activity. She had to be taken back to the vet for three open wounds on her neck and back from the incessant scratching. The ones on her back actually look like chemical burns.

The economic damage is easy to report: $47.00 vet bill for the Pug for antibiots for the sores on her back and a total ER bill of $562.75 for two furry family members for a total of $609.75. The physical damage is harder to report since all you can visusally see now are the burns/sores on Lexi's back and neck. The mental and emotional damage this caused by a company who professes to be a "pet oriented" company is much harder to express - both for the four-legged children who were so sick and could have died without the proper care and their human parents who lost several nights' sleep due to the worry and guilt over putting this stuff on unsuspecting pets.

My two year old shiba inu is just getting over a very painful experience from having SentryPRO XTC flea and tick med used on him. I really regret the day I went into that PetCo and didn't follow gut instinct to leave the toxic goo behind at the check-out counter.

I had planned on going home for my birthday weekend and quickly reserved space for my pup at a great boarding facility. Unfortunately, you can never guarantee that his other fourlegged friends aren't carrying any nasty bugs. I opted for the Sentry over the higher rated Frontlines, etc. Big big mistake! After about two hours, my dog started twitching. The following days, his twitches came to the point that he was running all over the house, as if he was being poked and prodded by a metal stick on fire. His running around raised the red flags, followed by disinterest in food, and restless sleep. Thank God I washed it that first day and avoided the harsher side effects.

Regardless, I cancelled my weekend plans to give my pup RR and much TLC; took him to the vet to make sure everything was okay beyond what my eyes could see, since there were no rashes, red marks, of any physical implications. But you don't need a big rash to tell you that you're dog is sick. After about 3 days, I thought that it was more dire than what I could predict. Fortunately, he's starting to get over it. With every different reaction, there is also a varying degree with dogs getting over the reaction over time. My shiba is starting to get over it after 5 days.

So, if this unfortunate thing happens to you folks, there is light at the end of the tunnel. Give them all the love and care and patience and watchful eye.

I'm filing a complaint against PetCo for carrying these products. I don't care if the number of dogs who don't have adverse reactions outweigh those who do; how can we subject the few to these torturous side effects?

I purchased Sentry's oatmeal flea & tick shampoo and the monthly ointment from Pet Smart on April 17th, 2009 because I saw a flea on my dog, Max. Since I didn't have any Frontline at home, I raced out to PetSmart and was told by a clerk that Sentry is very good to use. I used it on my other dog, Maggie May too. They both had the same reaction as all the other dogs on this site. I feel so stupid. I always do research before I give my dogs anything new. I will not feed them anything that has chemicals in it. They are on a raw meat & vegtable diet and I do believe being that they are so healthy because of their diet that they were able to fight the poisons from Sentry's horrible products. I hope everyone's doggies get better with no permanent damage. Does any one know who I can file a complaint with where it will matter? Thanks!

my dogs started foaming at the mouth, burns, severely sick, shaking, this is disgusting and horrible to put an animal through they need to take this off the market or put much biggers warnings in place

dogs sock, burnt and required medical attention

I purchased Sentry Flea & Tick Control Pro XFC for our 6 month old puppy on 4/7/09 from Petsmart. I applied the product (5:30pm on 4/7/09) as directed on the box within 45min to 1 hour our puppy couldn't sit still he was scratching and biting and jumping around as if someone (or something) was hitting him with a hot poker. My wife and I washed him twice with puppy shampoo and that only seemed to make it worse. As it was 8pm at this point we called our Vet's pager, he called us right back and told us to give him benadryl and bath him with dish soap and call him in the morning if his was not better.

We gave our puppy the Vets recommended doses of Benadryl throughout the night and washed him with the dish soap and cool water three more times. As of 8:00am 4/8/09 he was still twitching and scratching so my wife took the day off from work to take him to the Vet. I would like to note that it was highly recommended by Petsmart to use and there is not one single warning on the products box that states this may happen or any possible side effects. If there would have been a warning on the box I know this product would have never been used on my puppy and nobody at Petsmart could have swayed my to even attempt to try this product!

As of right now (10:00am -4/8/09) the only damage is the extreme pain our puppy has endured for the last 17 + hours, I will know more when my wife is finished at the Vet how much money it has cost to treat / give our puppy relief from this toxic product.


On Tuesday I purchased and applied Sentry flea and tick control to my two dogs, One 95 pound black lab and one 20 pound fox terrier mix. What a mistake! I ended up working late on Wednesday and received a call from my wife that both dogs were acting like they were on fire. The lab has had no health issues and is kind of a gluten for punishment (running through barbed wire fences and such, never complaining that it hurts) and the little guy is a rescue from Mexico and has had a few allergies.

My wife gave both of the dogs baths with an oatmeal shampoo which seemed to help the lab, but the little one still couldn't sit still. After calling the Animal Medical Center in El Cajon (which is the best vet hospital I have experienced) they told me to use a grease extracting shampoo; Dawn or another dish soap, and give him 25 mg of benadryl.

Now today I am a little worried, after reading all of these problems on-line. My next step is to go to petsmart and hopefully return what is left of the two packages - then proceed to go to 800petmeds.com and order the product that we have always used and never had a problem with, FRONTLINE.

If you are a dog owner and lover I would highly recommend not using Sentry flea and tick control.

I used the flea product on my pet following the directions on the box for the appropriate weight group. within an hour of application, my puppy began drooling and foaming at the mouth; vomiting several times; bitng, scratching self; chewing paws; unable to settle self and be still. It was as if something would bite or burn him just as he seemed to catch a moment's peace. He didn't stop moving for more than about 5 minutes at a time. He could hardly take more than 4 steps before flipping back onto himself trying to bite his tail, back or scratch his ear.

He was bathed with dawn soap within 2 hrs of application with some relief but the self-attacks and constant movement continued. The biting, etc. ,was refractory to sunsequent bathing, benadryl and cortisone topically applied. This lasted throughout the night and the following morning I took him into the Vet's office. He received IM injection of steroid with an anticipated onset by evening. Benadryl was continued around the clock. When no relief was noted by evening despite the injection and benadryl I called the vet who said to continue observing him.

About 2 hours later, I decided a second opinion was in order and proceeded to the emergency animal hospital. I asked them to sedate my pup if no other treatment would relieve the symptoms. He now had a temp pf 104.3 rectally (previously afebrile). Animal poison control was consulted for recommendations in treatment as the vet felt he was exhibiting central nervous system toxicity. No curative treatment available for the poisoning and he was sedated with recommended med compatible with the steroid earlier injected.

We brought him home with instructions to return to vet if more sedative was required. The med allowed for min relief but I believe he may have rested some during the night. The following morning, his symptoms had not subsided. I decided to watch him till the afternoon since the expected duration was approx 48 hrs. I called the vet when no change became evident. I picked up oral sedation for my pup which seems to allow him some ability to sleep (until he feels me move or hears/feels something). The sensation of pins and needles, parasthesia, was caused by the neurotoxin in the flea med as this is a documented 'adverse reaction'.

I have spent nearly $400 in vet costs bc of this poison. More torturous than not sleeping for days is watching my poor puppy writhe in agony and pain without end. I have watched him gnaw at his paws, breaking his nails and viciously bite at himself leaving bald spots in his wake. I don't know what long term effects this insecticide might have on his young body snd mind but this poison must be removed from shelves and the manufacturers should have it applied to their naked bodies to understand the pain and misery our pets have suffered

My dog had a violent reaction to this medication and it is sold in almost all pet stores, I am not the only one who has been affected by this product. Please go on live and look this product up and you will see countless numbers of people who have had adverse affects on their pets. I have contacted PetSmart along with many other people to request that they remove this product. It nearly killed my dog.

I gave both of my dogs Bailey and Chance this SentryPro product and with in a few hours they were both vomiting like they belonged in the exorcist movie. They were both shaking and itching like crazy and acting as if they have bugs in there ears.They both seemed to be experiencing mini seizures. I had to sit up with them all night to stop them from hurting themselves. Thankfully I was smart enough to clean it off of them and take them to my vet as soon as his office opened.

hey both completely recovered after a week or so, but my wallet didn't almost 300 dollars work of testing.

Sentry Pro XFC Flea & Tick Squeeze-On for Dogs I applied this to both of my poodles March 27th evening. By the next morning we were horrified to find our dogs moving and shaking in a way that we had never seen them do before. They are irritated in their backs and constantly attempting to scratch and gnaw at their backs - exactly where we put this flea treatment. It's now nearly 24 hours later, with four baths and they are STILL showing the exact same symptoms. They can't stop twitching, scratching, or panting heavily. They can barely eat without jumping and moving. I am taking them to the vet as soon as possible. But I can't help but wonder -- WHY is this product STILL on the market??

I purchased Sentry Pro XFC and used it on my tow dogs one morning before going to work...when i returned home from work..i couldn't find my Pug...she always greeted me at the door when i would come home...after calling for her several min..i looked and looked and finally found her under our bed panting hard and whinning...i finally got her to come out...after which she was still whinning and running in circles trying to reach her back she was to say the least miserable....

i came to realize that she had had a reaction to this product and called the phone number on the product..they advised me to bathe her with dawn dishwashing liquid and apply vitamine E Oil to her...We bathed her two times and still she was miserable..I hated thinking of what she went through throuout the day when i was at work..it sickens me to know that i did this to her...and thats why she wouldnt come to me when i called her..she thought i was going to hurt her again...

I called our vet after seeing that this wasn't helping her and they Inserted some Liquid under her skin to dilute the flea chemicals.. They also put her on some steroids to calm her down so she could rest... Our other dog had a reaction too but not as bad as out pug...

We took my Pug to the vet to get treated...she suffered so badly for several days thereafter...


Hello,

I Purchased A Flea Product called Sentry Pro XFC at PetSmart in Clarksville, Indiana...

I Applied it to my Pug the next morning before i left for work..when i returned my Pug was not at the door greeting me as she usually does...I called her and called her but she would not come to me..I looked and called her name several times..still nothing..I finally looked under my bed and there she was...I literally had to drag her out from under my bed and doing so..she was panting hard, twitching and trying to get to her back like it was scratching and running in circles like she was on fire...she was miserable to say the least..

I got this product and read the hotline number to call and they advised me to give her a bath with dawn dishwashing liquid and then apply vitamin E to the area...I did as they said for me to do...she was miserable the whole night ...whinning and scratching..and twitching...I couldn't help but to cry myself..she was my baby..and I hated to see her in so much agony and pain..she was suffering so much...When I got up the next morning..she was still in alot of pain...but I had to go to work...i hated leaving her.. At 9 am i called my vet and made arrangements to get her in there...I had explained what had happened...

My dog had suffered a reaction to Sentry Pro XFC. The vet administered some fluids under her skin to dilute the chemicals and gave her some steroids to take...The vet bill was $62 but my dog is still suffering from scratching and twitching at times...

WHY is this product still on the market? I have read that many people are experiencing the same problems with their pets..its just not me...

Hello, I Purchased A Flea Product called Sentry Pro XFC at PetSmart in Clarksville, Indiana... I Applied it to my Pug the next morning before i left for work..when i returned my Pug was not at the door greeting me as she usually does...I called her and called her but she would not come to me..I looked and called her name several times..still nothing..I finally looked under my bed and there she was...I literally had to drag her out from under my bed and doing so..she was panting hard, twitching and trying to get to her back like it was scratching and running in circles like she was on fire...she was miserable to say the least..

I got this product and read the hotline number to call and they advised me to give her a bath with dawn dishwashing liquid and then apply vitamin E to the area...I did as they said for me to do...she was miserable the whole night ...whinning and scratching..and twitching...I couldn't help but to cry myself..she was my baby..and I hated to see her in so much agony and pain..she was suffering so much...When I got up the next morning..she was still in alot of pain...but I had to go to work...i hated leaving her...At 9 am i called my vet and made arrangements to get her in there...I had explained what had happened...

My dog had suffered a reaction to Sentry Pro XFC. The vet administered some fluids under her skin to dilute the chemicals and gave her some steroids to take...The vet bill was $62 but my dog is still suffering from scratching and twitching at times... WHY is this product still on the market? I have read that many people are experiencing the same problems with their pets..its just not me...

I purchased the Sentry Pro XFC, instead of her Advantix, as I normally get her Advantix from her vet back in southern California. I applied the tube of product at 10:30am, and then went out with my mother to run some errands. Upon our return at 4:00pm, Maggie had experienced and extremely adverse reaction to this product. She had been foaming at the mouth, had slobber all over her face, paws and the floors in the upstairs and downstairs - by the state of things, she had been all over the house trying to get the Sentry product off of her by rubbing on anything she could get near. She had been out of her mind! When we got home and saw her, she began to cry, whimper, whine, run around trying to get away from her pain, she yelped, she was just beside herself, and it was killing us!

I immediately put her in the tub to try to wash off the Sentry product but, while the water seemed to soothe her while in it, once she was out, the pain and problem persisted. I went online to see if anyone else had experienced this problem and, if so, what they'd done for their dogs to relieve them. I was shocked and appalled that there were so many reports of the same problem happening with other people's dogs. And, THIS PRODUCT CONTINUES TO BE SOLD! I cannot believe that this is true - this is unethical to say the very least! I found some remedies - bathe her in Dawn/Palmolive, apply vitamin E ointment, give her Benadryl. I'm working my way through all of these, but am having a difficult time containing my anger at not only Pet Smart for selling this product, but at the makers of Sentry for MAKING THIS PRODUCT!

My dog continues to be in such pain - I am very afraid that this is worsening, not improving! I went back to Pet Smart to return the rest of the product and speak to the manager on duty to tell that person about the terrible state that my poor dog is in. Rebecca is who I was met with - she was dismissive to my story and completely unsympathetic to my problem. I told her, I think you guys should know that this product did this to my dog - she's violently ill right now...to which, she looked at the cashier standing next to her and said, Refund her money. That was it.

I have been a loyal customer of Pet Smart for years - Rebecca is by far the worst employee of theirs that I've run into. Unsympathetic and dismissive are the two words that come to mind to describe her. I haven't contacted Sentry yet - I am filing this with you right now. Do I want a lawyer to contact me? Yes, I absolutely do. I intend to pursue both Pet Smart and the makers of this Sentry product to get this damned product off the shelf as soon as possible. As of right now, my dog is whimpering for no reason. She is getting worse, not better.

I am in Florida seeking employment after having been laid off at my job in California. If I had a job right now, I would be able to go to the veterinarian to resolve this issue immediately. However, I am trying all means possible to prevent having to do that, but I don't see a way around it since she appears to be getting worse. This couldn't have possibly happened at a worse time.


i have two tea cup dogs. one is a 2 years old tea cup yorkie and the other is a 8 years old chi hua hua. we have some random cats in the neighbor hood that are infested with fleas. As a precaution we went to our local pet store and bought Sentry Pro XFC, we had never bought a flea prevention for our dogs and one of the sales associates recommended it. i regret the day i decided to even walk into that store.

we got home and applied Sentry Pro XFC to our dogs within half and hour Chico our chihuahua was crying and running around as if he was on fire. He could not stop moving crying and kicking his legs. and then Coco my yorkie started doing the same. i called the hotline and they told me to shower them with dish soap and rub Vitamin E-oil on there skins. they were very polite and friendly. of course they were they knew exactly what was happening to my dogs. The operator told me that they had an overdose. I seriously washed them more that 15 times crying my eyes out because they were in so much pain. it was 8 at night and my vet was not open. After 2 hours of rubbing and putting cold towels on them as directed by the Sentry Pro XFC customer service agent, i took them both to the emergency vet.

i almost lost my dogs. they both had to be ditoxed, the chihuahua recieved 8 shots becuase it even affected his liver, my poor yorkie was given antibiotics and steroids to stop the inflamation. it was truly horrible.

600 dollars and 2 hours of sleep later they are all druged up AND have permanent nerve damage. this should not happen to no animal. please do not put this on your dogs this product needs to be taken off the market. and if you read this too late take them as soon as possible to a vet.

on january 15, around 6 pm I put this product on my dog Marco, after I bathed him, one hour after, he start scratching himself, running around the house like crazy, a lot of foam was coming out of his mouth, and redness ocurr in the area where I apply the product. After he vomit 5 times I decide to call the number on the box for emergency, they only recommend to give him a bath with dish soap, wich I did several times, without any positive progress.

He was in a lot of pain, so I decide to take him to the emergency room, the bill was $342, they gave him benadryl, and sedatives, he was still in pain and scratching to the point that he get all the hair of in the afected area, without telling that not the dog or us slept that night, and the trauma that it cause him.


I put this flea product on my 8 month old beagle and he started foaming at the mouth and flipping around and licking at the air going crazy.So I called the vet they said to wash him with Dawn soap I did which helped a little ,but now today he has a bald spot and oozing blood on the back of his neck and keeps digging it.This is ridiculous this product or others like it should not be sold.He is in alot of pain and miserable.Now I have to pay expensive vet bills because of this stupid company letting our animals be subjected to this crap.They need to reimburse everybody their money back for all the vet expensives and pull this off the shelf immediately!!!!!!!!!

I have to take my dog to the vet and who knows what that will cost.HE is just not the same dog he is so sad and in alot of pain I try to pet him and he shakes and trembles because he hurts so bad and itches now he is really raw and bleeding

I purchased SentryPro XFC for dogs 9-20lbs on 11/06/08. I followed the directions as indicated on the box, immediately my chihuahua/pomeranian mix began to pant heavily, then followed her vomiting approximately 2-3 times. I cleaned her up and made a sick bed for her. However, that was not the last of it. I went to work the next day, when I arrived home, only to see her left eye twitches constantly and she can not stop itching the spot I applied the SentryPro and her right leg continues to twitch.

I had researched and found this has been an ongoing issue with other animals with same symptoms. I have bathed her twice and now I am on my way to get her some Benadryl, Dawn dishsoap and Vitamin E, she will not stop scratching the area. She is so tired, attempts to get some sleep and wakes up no more than 5-6 seconds later to scratch. Her back right leg continues to twitch. I want to know why this package is still on the shelf, when every pet owner has went through similar issues if not worse?

The emotional trauma this is causing my daughter and I. She is our first animal, the love of our lives and to see her go through this torture of constant, eye twitching, leg twitching and scratching. She is exhausted and has not slept since the application was applied, that was approximately 27 hours ago. If my dog, princess does not get better, I am looking at the cost of a vet bill, this is something I can not afford on fixed income. But I am willing to make that sacrifice, she is part of our family.

I've been battling fleas for a few months now with my dog and my rabbit. This are finally getting under control so this month, instead of Frontline I decided to get something cheaper for the dog. He started acting very strange almost immmediately after application. Shaking and scrathing etc. I had to leave the house for awhile and after returning (about 5 hrs after appication) found that he had vomited twice and was so restless. He couldn't sit still for more than 1 minute.

I finally looked online and saw all the complaints about this product and was shocked that it is still on the market. I immidiately bathed my dog (at 10pm!) and gave him some benedryl. He's doing a bit better this morning but I can see a few areas where is hair is almost gone and he's still shaking and sratching alot more than normal.

I gave my small 10 lb. Poodle a bath and applied this Sentry Pro XFC medication and within an hour she was shaking and rubbing herself and scratching and miserable. The area where I applied the medicine is red and raw and she is miserable. I gave her another bath to remove the product and she is still red and raw. I called the Sergeants pet hotline and they were useless. Said to bath her in dish soap and apply vitamin E.

How is it possible this product is still for sale? I am contacting the better business bureau and filing a formal complaint today.

I went to PETCO to purchase some dog shampoo that had oatmeal. I asked a sales person if the Sentry flea and tick shampoo was good,(since I had never used it before,) and he said it was the best! (all he wanted to do is to have me buy something ) I purchased it and washed my dog with it that day. My dog is 4 years old and has no alergies or health issues at all. That night he started going crazy and and was about to go out of his mind. The next day he had red welts all over his body and was still going crazy ( he has never been like that ever before)

We took him to the Vet. along with the shampoo we had used. The Vet said that this the the worse shampoo We could have used and doesn't know why stores sell it. Our dog got a shot that day along with pills for his condition. I complained to the store and all they told me was buyer-be-ware.

The main issue is that PETCO should not sell products such as this. As a consumer, I assume they (PETCO) know what products they sell and should inform their employees to not push such products, let alone even have those products in their store. PETCO didn't give me any support when I called them.

The Vet bill was $368 to find out I was sold a bad product,and the worse part is that it was at the expense of my dog. My dog also pulled all his hair out on his lower body (just above his tail) and to this date (30 days later) has not grown back I am VERY UPSET with Sentry and Petco. the product is SENTRY flea and tick Shampoo with oatmeal


I applied Sergeants Sentry Pro XFC to my 10yr old doxie mix Bailey. Within 30 mins she was bouncing off the walls, panting, and foaming slightly. I googled the product and found a website where other pet owners had the same experience. I took the advice of bathing her. I bathed her twice.

I was up all night with her. This morning she seems better, tho not normal. I am going to monitor her and take her to the vets if she does not appear back to normal.

This product is dangerous and poisonous to your pets. It should be taken off the market.


I was out of town and it was time for my pets treatment, so I ran to petsmart and bought the sentryxfc so I didnt get the dog off track, within hours, she started biting, drooling, itching, vomitting constantly, not eating and running like she has a nervous condition.

i called the hotline to ask them what to do which was wash 3 times in dish soap and apply vitamin E to the area. AS of the moment, which has been a couple hours, she is still having muscle problems and still vomitting and still biting her feet,I am going to take her to an er vet in the area and see what the next step is.

This is a disgrace that this product should be on the market when it has done nothing but hurt dogs. Why would that be allowed? Why isnt this stuff taken off the shelf as I am areading that this happened numerous times over and over again

The cost of the flea stuff and the cost of the er vet so far, we will have to see what will happen from there.

I lost the combination to my sentry safe. I called the company and I was told that the safe i purchased in hazleton was credit back to the loews store in hillsboro nj. I was then told that this safe was not to be resold it was to be destroyed and that they had no combination to give me do to the fact that it wasn't to be resold. I spoke with someone in customer service in the hazleton store about the matter with no help given except to call the hillsboro store. after calling and explaning the situation to the store supervisor. I was told that he would call me back. it has now been three day with no return call. I feel that i'm getting the run around from this company. I've never been to Hillsboro N.J. I purchased this safe in Hazleton PA. I was also given a destroy number by the company and a ref number and a claim number. i cannot lock the safe although i have keys to the safe because of the combination, therefore i'm stuck with a 300.00 paper weight


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