Royal Canin Pet Foods

My cat has been on Royal Canin low fat canned food for several months. Last week, I bought a new supply and my cat ate only a little of the first new can and then was so sick that I took her to the vet. The vet said there were no recalls for that food, but I changed to a different low fat food. So far, so good and my cat is back to normal. She will not get any more of the Royal Canin.

My 10-year old dog has been on Royal Canin S/O prescription dog food for nearly 2 years. The food formula was changed over the summer, although Royal Canin, the company has denied that. I learned this when I contacted their customer service rep after my dog became ill. I was told that they had changed one of the ingredients over the summer. The food I was using had been produced after this change.

I have been reimbursed for the unused food but still have a $850 vet bill that Royal Canin refuses to pay. I have documentation from the vet that the dog got diarrhea when she was on the food, got better when taken off the food and each time (4 times) she went back on the food, she got sick. Once taken off, she was immediately better. I welcome your assistance in dealing with the company. I am happy to share my vet records.

I would welcome your assistance in this matter. I received a letter on Dec. 19, 2011 from Pam ***, Technical Services Manager, in the Royal Canin USA, Inc. St. Charles, MO office stating that their "quality assurance department" was "relieved to report that their review revealed "no abnormalities" in their food. Yet, the extensive medical records and tests completed by our vet contradicts these findings. I would like reimbursement for the medical tests and treatment incurred as a result of my dog getting sick from the Royal Canin.

It's the royal canine baby dog milk, 1st stage milk. I always buy your dry food but never knew you had puppy milk so I normally get Lactol. When I did buy a 400g kit of yours, I was really shocked to see the date on the packaging. It only had 3 months date on it from purchase whereas Lactol gives you a good 18 months plus. Also, the smallest teat made the milk come out of my puppy's nose as the hole was too big for my pup.

I bought a bag of Royal Canin PR dry cat food from a vet in the last week of October. He has always been an extremely healthy cat. No UTI's, no adverse reactions to booster shots, and was strictly an indoor cat. He got renal failure and went into a state of no return, and I had to put him to sleep on Saturday, Nov. 19th. I am devastated because I bought this product, and it is the only thing that was changed in his life. I believe it took it. I am taking the product back and asking for my money back. I am so angry that I trusted the vet, and bought this product. I will never use it again.

After 2-3 weeks of starting my 3 1/2 yr. old Yorkshire Terrier on Royal Canin for Yorkshire Terriers, he started having seizures. I had the vet check him out. After taking him off the food 2 days ago, he hasn't had another seizure. There is something in the food that is causing the seizures.

A fourteen (14) year old cat, with urinary problems, was given Royal Canin SO33 cat food by our veterinarian. Our cat loves the food, and his urinary problems have disappeared. I trust our veterinarian to know if a brand of cat food have issues or not. Others who have posted bad experiences with this brand of food need to consider other causes since this food is sold nationwide. The number of complaints is few, and if there were major problems, vets everywhere would have been alerted.

I am a foster parent for an animal adoption group in Houston, Texas. I have fostered hundreds of cats over the last 5 years feeding various brands and formulas trying to find a food that worked well for all of the cats in my care. Several years ago I thought that I had found the right food. That food used to be Royal Canin, but no longer. I will never trust this brand of food again. In September several of my foster cats came down with diarrhea. Since I foster a lot of cats and there is a constant change-over in my house, the vet and I suspected that there was a parasite that did not show up in a fecal sample. We treated for various parasites and continued to get negative fecal results as more of the cats became affected. Finally around Thanksgiving, the vet decided we needed to throw in the towel and send off for a lab fecal to see what was actually going on since nothing we tried had any success.

During this entire time I was feeding my foster cats Royal Canin food. Because of the age of the cats I was feeding Baby Cat, Kitten and Indoor Adult formulas. When the lab report came back for Clostridium Botulinum the vet did not think there was a reason to change the cats' food since the problem started back in September. We continued to feed the cats Royal Canin food and started them on Clavamox, then Clindamycin to resolve the diarrhea issue. Several days after starting treatment, I opened a new bag of both the kitten and adult formulas and the diarrhea got much worse and many of the cats started projectile vomiting about 30 minutes after eating their breakfast and dinner. I immediately stopped using the Royal Canin food and switched them to another food without making the normal slow transition.

The cats were on the recommended course of antibiotics but only half of them had shown any improvement. We did another lab fecal that came back with a negative result so we began treating with probiotics hoping that would resolve the issue and return some good bacteria to their GI tracts. After several weeks there was no improvement so my vet called the vet at the testing lab to see what else might be going on. It was decided that we should treat for another bacteria, Campylobacter which the lab said was hard to test for. The cats were started on a 3-week course of Baytril. I have another week on the Baytril and to date I still have 3 cats with extreme diarrhea that has not resolved.

About the time I opened the last bags, I was communicating with several other fosters in our group who were also feeding Royal Canin and they too had problems with vomiting on the new shipment. These fosters have also stopped using Royal Canin and have switched to foods manufactured by other companies. Their cats vomiting issues resolved almost immediately when they changed food. In retrospect, I have realized that there has been a problem with the Royal Canin food for most of 2010. I bottle feed orphaned kittens and had more post-weaning diarrhea than I have ever experienced in prior years. I have always weaned the bottle babies onto Royal Canin Baby Cat because the kibble is very small. In past years the transition has been fairly successful with most litters either not getting diarrhea or having a very mild case of it. My foster kittens have also suffered from a lack of weight gain this year which I now realize was caused by the Royal Canin food as well. Additionally, I had several kittens who refused to eat the Royal Canin food which has never happened in previous years. I will never go back to using Royal Canin again and suggest that if you are using their product, you seriously consider using another product. At this point I have no idea what the long-term effects of the prolonged diarrhea would be on these foster kitties.

My indoor-only cats have been on Royal Canin for several years. Since July 2010, I have had two cats die from renal failure and one is still critical. The other three are being treated for U.T.I. Two cats have died and one is still in renal failure. Three cats are being treated for U.T.I.--all at the same time.

Six months ago, I switched my two cats to Royal Canin as I had read this was one of the best foods. My cats began itching, which the vet attributed to dry skin. The cat that is eating Royal Canin #33 for Sensitive Stomach has been pulling out her hair by the bunches, scratching bald patches on herself, and has extremely dry skin. My vet said the way to cure dry skin is from the inside out--give them a better quality food. I though I was. Now I must figure out who really has a high quality cat food. I only hope I have caught this issue in time and no further damages will occur once I get them switched.

I have a Persian cat and a Havanese dog that have both been on Royal Canin food since birth. The cat is four years old and recently had a physical and is in great shape. The dog is three years old, eats Royal Canin mini dental and is perfectly healthy. These are exclusive foods for these animals. They have not had GI problems or any other problems related to food. They are both indoor animals. The dog is treated with Revolution once a month for flea control. The cat has never had a flea problem. So far, so good for using Royal Canin. We have heard nothing regarding problems with Royal Canin from our veterinarian.

It is indeed a pleasure for me to join these voices against this company. I had cats since I was a girl, we're a cats lover's family, so I had a lot of experience caring this fabulous animal. My complaint is against a product, which is commercialized here in Ecuador as Fit 32. I have a rag doll and I've been feeding him with this product for almost a year. Before that, my cat was fed with Persian, and Sensible 33 (Royal Canin made in France) and everything was okay.

Right now my poor cat has a serious dental disease, he had been at the clinic twice for deep dental prophylaxis and lost one fang. His dental condition is critical; he is in danger to lose more teeth.

I have to say that I have been a Royal Canin customer for many years because, at the beginning, the food was made in France and was a top quality product, but since this brand manufactured their product in Argentina, my problems began. It's just not fair that we as customers trust our pets in one brand and at the end of the day, this brand betrays us in this vicious way.

My sister has the same problem, she switched from Sensible 33 to Fit 32 because the distributor in Guayaquil had problems with the imports of the sensible formula and that was the only one available (Fit 32). The result after 3 bags of 7 kilos each? Her 3 cats: 2 Siamese and one Persian have the same problem as mine! It is definitely the food. I must say Royal Canin just lost a many years customer. I'll spread my voice for any media available for me informing this problem.

We've used Royal Canin products for our cats for some years and recently, (2009-2010) we have noted our cats went off their usual flavors e.g., Siamese 38, Oral Sensitive, even the kittens went off RC Kitten. We settled on a mix of Kibbles like Special 33 and Selective 35. However, our cats always had digestive issues even with these. Luckily, we always complemented their foods with feline nutritional supplements, just in case. Now, RC just suddenly pulled their selective 35 product and replaced it with a trio of products which our cats will not touch.

After reviewing this site for RC complaints, we feel that the company is not being straight with consumers about their product selective 35 Kibble and the real reason why they pulled it. In fact, we are reviewing our cat's health notes with the horror stories here.

As a result we are removing Royal Canin from our list, we are returning all used and unused products, and we are going to spread the word to vets about if a cat has problems, to ask if they are on RC diets and to remove them from the diet. We have written to RC and told them that we believe their company is on the downward slope like a menu foods. Pet food companies in general are not to be trusted but no company suddenly pulls a selling Kibble without a serious problem they are not revealing. We thought that the company was just pulling a slick marketing move, but instead we believe the company is hiding serious cat Kibble problems.

We will never return to Royal Canin and urge all customers who relied heavily on this company to rethink their pet food strategies. This weekend, I went back to the vet and they now have a veterinarian Kibble diet to try to reverse mal-digestive issues and we are home cooking the wet until we get a new wet food they will eat. The problem we see is that Royal Canin had a good reputation, and so many of us have relied too heavily on that and until more cats die, this perception that "Royal Canin" is the go-to gold standard of pet food will not change.

Please everyone, reconsider using any RC's products; it's like Russian Roulette, it's just a matter of time. We feel that the only reason our cats did not get really ill or die is that we supplemented heavily with nutritional supplements. Cat's have been low-grade sick for all of 2010. Now, I suspect that the RC products were chiefly responsible for this. Our kittens may never ever have a healthy adult life.

I have been a breeder for 32 years and have specialized in Japanese Bobtails for the last 25 years. I used Royal Canin for many years in the 90's and eventually switched over to Purina when Royal Canin changed their formula and the main ingredient became a grain. Last year, I learned that the product had been reformulated and the main ingredient in some formulas is now chicken or turkey. So, I began using Royal Canin again exclusively in November of 2009. Since that time, I have had six experienced queens miscarry their litters, have premature births and stillborns. I have never had a female deliver early since I began breeding Japanese Bobtails in 1985.

Since I have begun using Royal Canin food, I have now had six proven and experienced queens lose their entire litters. The first one occurred in December. My female delivered a litter of six about 10 days early. The second one occurred in January. Another of my proven females delivered early and lost a litter of four. In May, I had one female deliver a litter of four early and I had another female deliver a litter of three early. In June, I had a female deliver two kittens early. And my final litter in July consisted of a total of four kittens--two kittens delivered early, one properly developed, and the other was underdeveloped. It looked like it had arrested its development approximately two weeks before delivery. This female then had two additional kittens on her due date--one was full term and the other had also arrested development prior to the birth and had a severe skull deformity.

It is not possible that these kittens were bred at different times since the mother was only bred on one day by the sire. All of these females were healthy and had at least 3 previous litters. Most of them routinely have had litters of 5-6 kittens. I have never had any of them deliver early, have a stillborn or lose a kitten. None of these females are over the age of 4. No other factor, environmental or otherwise has changed in my cattery. None of these females were sick prior to or during their pregnancies. The only factor that has changed in my cattery is the food.

And while I have completely stopped the food approximately two months ago, I just went through the heartbreak of another early delivery with premise, stillborns and deformed kittens. Whatever was in the food is obviously having some residual effect. Japanese Bobtails are an extremely hard to breed and it is incomprehensible to me that I have lost 23 kittens since December. I am convinced that Royal Canin food is toxic or at least the bags that I have gotten have been. I have the SKU numbers from all the bags that I have purchased from vendors or online and I am convinced that something in this food has caused the problems I've had. I cannot prove it and I am not a veterinarian.

I wrote to Royal Canin and got a call from Melinda **** who is a Veterinarian there. I discussed the entire situation with her. She asked if I had had necropsies done on any of the premature kittens. I told her that I had not as necropsies are very expensive and I could not afford to have that done. This veterinarian asked me what brand of Royal Canin I had used and I told her Royal Canin Special 33. She told me that this food isn't listed to be used for pregnant and lactating cats. I told her that was ridiculous. A well-balanced adult formula food should not be toxic to a pregnant cat or her kittens. She asked me for a sample of the food as I still have some left from my last bag.

She told me that the Service Center would call me to make arrangements to get the sample food from me. The next day the service center called me and asked if they could have my permission to talk to my veterinarian. I told them that I hadn't had necropsies done on my cats and that none of my females had been sick so there really was nothing the veterinarian could tell her except to give her a reference on my cattery and the animals I routinely produce and ship off. At that point, I decided that I did not trust them as they appeared to only trying to cover themselves. So I told them they did not have permission to talk with my veterinarian and that I no longer had any faith that they could be objective and that I would not be sending a sample to them.

I also called and left a message for Dr. **** that I was extremely annoyed by the Service Center's lack of sensitivity and that I did not trust that Royal Canin will be objective about this situation or that their testing of my food sample will be objective. So I planned to go to the USDA to have my food sample tested and also take whatever legal action I could. I also told them that I would no longer discuss anything with them by phone. All future communications with them would be in writing. I would really like to approach this situation with an attorney but I don't know of one in the Denver area who would take my case on a contingency basis. I also don't know if I have enough evidence to have a legitimate cause of action. I have been a professional breeder for 32 years now and I have good records of what happened with these litters but most experienced breeders don't run to the veterinarian with birthing problems, especially if no one is sick. After producing over 800 kittens and hundreds of litters in the last 32 years, I have found that I often have more experience with cat reproduction than the Veterinarian does.

And frankly, it didn't occur to me until after this happened several times that it could be the food. At that point, it was too late to take in babies for necropsy. I have considered trying to do an analysis of the last queen's blood to try to determine what might be causing the problem. But those kind of detailed toxicological tests are not readily available in my area and they are expensive. Plus, there is a good chance that if the problem was caused by an incorrect level of some ingredient, vitamin or mineral that is water-soluble, there may no longer be any evidence of it in the cat's blood. I don't even know if the last bag of Royal Canin that I used was the problem or not.

This is the only bag I have a sample from. I don't know what else I can do. I do plan to share my experiences with other breeders because someone needs to be spared this heartbreak. And the reason I'm so convinced that it is the food that caused my problems is that I took two females and fed them only Purina in March and had two successful litters, one of six and the other of three kittens. And one of these females was the same one who lost her litter of six in December while on Royal Canin Food. She was rebred to the same male and had a healthy litter of six in March.

Conservatively, since I generally sell my kittens for $700/each on average, my consequences are roughly $16,000 in the loss of 23 kittens. Show quality kittens are priced at $1200-$2000 but there is no way to really know how many of those kittens would have been show quality. On average 1 in 4 are show quality based on previous experience. So that is another $3000-$8000 in lost income. I really need help on figuring out how I can approach this legally or a referral to an attorney who specializes in animal welfare or tainted food in my area who can advise me. I also need to know if there is any class action against Royal Canin at this time or contemplated. I would like to join it or start one.

This is an update on the complaint I filed back in Dec. 2009. After bad problems with Royal Canine puppy food and not knowing where to turn, my friend suggested Bil Jac. I called the rep and was very impressed with what he had to say about their food. In a 15 lb bag of puppy food, there is 10 pounds of fresh chicken from American farms, corn from American farmers, no rice or other things from China. All American grown and made.

He said I could switch immediately to their food with no bad affects and he was right. I had to switch instantly and they were fine. After all this time, I am very impressed. I would recommend this food to anyone. I have finally found a dog food I can trust to feed my babies and not worry. Things could always happen but I feel confident that this is the best food around. Give it a try.

This company also is owned by Mars, see the current pet food complaints posted regarding Nutro Pet Foods. Something is going on with all the recent/current complaints regarding the pet foods manufactured by Mars-owned companies. Mars needs to pay attention and investigate! Many of us, who have been long-term users of their pet foods, are experiencing serious problems with currently purchased pet food batches.

I'm a dog lover & owner for last few years. I'm also an uninterrupted customer of your product for last 3-4 years. Every month, I purchase at least 40-45 kg premium food from your company Royal Canin.Your food is too good, that's why I'm paying for it & its true that now I'm totally habituated with your food. I can't think any thing as a substitute of your food despite the fact that there are so many other companies in our country as you know better than me that India is a growing market of the world.

But it's very much unfortunate for me that I'm removing all my beloved dogs from my kennel because I said earlier that I can't think of anything except your product but I'm the last person to compromise with your distributor who is in Kolkata. Mr. ** is a nice man but unfortunately he has no control to his business & Mrs. ** who is the key person of the business, can't run the show with her behavior. Her behavior is too bad. In this matter,please don't trust me. It's better that you should make a market survey among the breeders and I'm sure you'll feel that Royal Canin is losing its business for that distributor. I'm sure about it that 100% customers are dissatisfied with the distributor.

Yesterday, at about 1:30 pm, she called me over the phone & said, "You have a outstanding of last bill worth Rs.7897. You should pay it now." I told her that now I'm not in my house, so to please come tomorrow but she did not agree and started shouting then I was bound to pay her from my wife's bank account. I have no record of credit of long time. That's why, not only I, but my family is also very much depressed with her behavior, what she did yesterday.

With an upset mind, I am requesting you, to please change your distributor and make your customers happy. She thinks that the Royal Canin is running for her, but she doesn't know that she is for Royal Canin.

I have 3 cats that have gotten sick on Royal Canin Renal LP- Modified C dry cat food (7 lb. bag). The cats couldn't keep the food down, vomited several times each. I don't know the far-reaching effects of using this cat food, but am now worried I have inadvertently damaged my cats' health in some way.

I started using the Royal Canin Selective 35/30 for my Siamese cat. After many tries with other foods, this was all he would eat. It said it was for fussy eaters. My cat is now 14 mos old, and Ive been feeding him that food exclusively for approx 10mos. I noticed my cat vomiting his food, not completely digested after a few hours of eating it. Then his coat started to become dull and sparse. He was constantly scratching; he developed a bald spot on his head. After 3 times to the vet, the vet said it must be allergies to his food. This food has corn gluten in it. Cats don't digest corn. I am so upset. I thought I was feeding my cat the very best. I will warn others about this food also.

My two 3 year old pure bred Siamese cats recently died from complications from a condition called dilated cardiomyopathy. The treating veterinarian cardiologist said this condition is very rare in cats because it is caused by a diet deficient in the amino acid Taurine and all commercial cat foods are required by the FDA to contain sufficient levels of Taurine. The cardilogist tested my cat's blood to determine their level of Taurine. The tests results indicated they were critically deficient in Taurine.

My cats had been on an exclusive diet of Royal Canin's Green Peas & Rabbit Feline Formula for approximately two years. The veterinarian cardiologist then had me bring in a sample of their food to be tested for Taurine levels. The food was tested by the Amino Acid Lab at the UC Davis School of Veterinarian Medicine. The Taurine levels in the food were found to be a fraction of the level required by the FDA. The cardiologist tried contacting Royal Canin in St. Charles, MO, several times but Royal Canin did not return his phone calls.

I then tracked down the technical director and explained the situation. I provided all the medical records for my cats and the lab results on their food from UC Davis. They denied that anything was wrong with their food but offered to pay a fraction of my veterinarian expenses. I demanded that they pay all related expenses AND recall their cat food. They refused.

I then filed a complaint with the FDA and as far as I know it is still an active complaint being investigated. I also discovered that another cat being treated by my cats' primary veterinarian died within the same time frame from eating Royal Canin's cat food. All cat owners who feed Royal Canin cat food to their cats NEED TO BE NOTIFIED! Veterinarian bills and related expensese exceed $12,000. The retail value of my pure bred Siamese cats is approximately $1,500.

My cat was diagnosed with renal failure nearly three years ago. The vet recommended putting her on a wet food for cats with renal failure. The only food she will eat is the Royal Canin Modified Formula. Recently, Royal Canin told the vet they changed the label (from yellow to blue) but the formula was the same. Not only can I tell from looking at it that the new LP forumla is different, but my cat won't eat the new formula or any other food made for cats with renal failure.

Two weeks ago I went to my vet to get my 6 year old greyhounds prescription kidney dog food. He has been on IVD Modified for the past 41/2 years as a profilactic measure following a bout of leptospirosis. In all this time his kidney values have been normal and have held steady. The vet brought out a bag of Royal Canin Renal-LP modified and told me IVD was no longer available and that this new product was the same. Not having enough of the old food to transition Wrigley properly I did the best I could but after 4 days on a mix of the old and new food he refused to eat the kibble. Thinking he needed a bit more time I started cooking chicken and rice for him which he'd always devour with relish.

By Monday 8/1 he wasn't even interested in the cooked food. A trip to the vet got him a shot to quiet his stomach and a blood draw for labs. The next day Wrigley was even more lethargic so back to vet we went. The blood work should elevated kidney levels of BUN and creatinine so the vet drew a urine sample and found blood and protein in his urine. He was also not concentrating his urine as he should be. Tests were done to rule out bladder infection and another bout of Leptospirosis.

Today, a week later, he is back at the vet getting fluids as he is in renal failure. Calls to Royal Canine delivered the corporate line-it's a good food, it won't cause kidney failure, etc. Wrigley's kidneys may have been damaged by the leptospirosis in the past but I cannot accept that a dog who was running around the yard and bouncing around the house like a 2 year old puppy on the day before and the day he started the renal-lp was not adversely affected by this dog food or something in it. In less than a weeks time he went from a silly, happy dog to a dog very near death's door.

I have 3 cats and have been feeding them Royal Canin since they were about 9 mths old, they are now 3 yrs old. Two of my cats now have hypercalcaemia and all 3 have vitamin D excess. I will never use this so-called "super premium" cat food again.

These people sold me Expired Dog food, puppy milk.

I called them after receing the food and told them the product is expeired, they said it's fine to use for one more year. Just by trusting them as they are from Royal Canin, I served the food. Just in 8 hours all my puppies fall sick and I lost 2 puppies woth of Rs 50,000 INR by the time I realised that was due to the expired food. It took lot of effort to servive the rest of puppies. When I asked them about this. Thier responce is "They have been selling expired food, so for no issues.So they don't bother about this issue". This is huge irresposibility towards Canine being Royal Canin.

The limited ingredient Rabbit & Potato formula we got from the vet, after eating it successfully for months, a new bag, caused severe diarrhea in both of our dogs. We called the vet, but she has not responded, so we threw it out, and bought a limited ingredient variety from the local pet store. Our younger dog is allergic to chicken and possibly grains, so the limited ingredient diet is necessary. Within 24 hours of stopping the Royal Canin food, the diarrhea has stopped, and both dogs stools are back to "normal". We will no longer be purchasing their products.

Our dog is a young dog and came from a well respected breeder with many rewards from west ministers and has eaten only Royal Canin for Shih_Tuz all his life. He had never had any health issues and was never sick. We scheduled a appointment with the vet for a routeen checkup. We had no reason to be concerned because he didnt act sick in any way. He ate well and drank well and his stool was normal as it had been and he urinated as much and as regular as he had always done. Once at the vet they normally do several things as a complete checkup. After doing a blood test they say he is in renal failure and has to have a transfusion. After a later urinalysis they say the kidneys are not condensing the urine and that verifies that the transfusion will only make him feel better for a short while but his prognosis is that he may have six months but no more.

He is only 34 months old and has not had any health problems till now. We keep our meds closed up so the cats cant even get to them (we dont drop them and leave any on the floor) and he has not been around any poisons. We don't have a bug problem of any sort. No I don't spray but maybe once or twice during the summer and haven't done that yet. The spray hasn't been purchased either. His exposure to any toxin is not a viable cause because there is none. The cats do not like his food and he can't get to their food because it stays in bowls that stay on tables I built just over knee high from the floor and a Pekingese can't get to the food nor tip the table over. I have checked the items in our home down to the carpet and the cleaner we use and the paint on the walls and that list goes on and on. We do not and have never used a swiffer mop or anything like it because it's cleaner is toxic to animals. None of the cats are sick in any way. I have checked his family and called about brothers, father, mother and grandparents and there seems to be no history of renal failure.

Thus this has by deduction to be food related. Would you please test this food? I do still have some of what he was eating. If you have any suggestions please let me know. Also the vet did test for flee and tick diseases and that was negative.

I found some foreign pieces in Royal Canin Sensible Choice Chicken and Rice Cat kibble that didn't look like food and my cat died 3 days later. This was early June 2008. I asked my vet if her illness and death was related to the food and he was unsure, so I contacted Royal Canin and sent them a sample for analysis. I am still awaiting lab results, but they will not provide me with any information and are treating this as though the foreign pieces were just other types of cat food that got mixed in. I saved some samples and can assure you that it's not cat food. I'm still devastated by the loss not to mention the money spent on her care during the last 2 weeks of her life. What's making this even worse is Royal Canin's attitude. They're treating this as though they are infallible since the primary recall happened last year. I am devastated.