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Royal Canin Pet Foods

James of Scottsdale, AZ February 3, 2010

I have 3 cats that have gotten sick on Royal Canin Renal LP- Modified C dry cat food (7 lb. bag). The cats couldn't keep the food down -- vomited several times each. I don't know the far-reaching effects of using this cat food, but am now worried I have inadvertently damaged my cats' health in some way.

Kellie of Englewood, FL January 31, 2010

I started using the Royal Canin Selective 35/30 for my siamese cat,after many trys with other foods,this was all he would eat,it said it was for fussy eaters,my cat is now 14mos old,and Ive been feeding him that food exclusively for approx 10mos,I noticed my cat vomiting his food,not completely digested,after a few hours of eating it,then his coat started to become dull and sparse,he was constantly scratching,he developed a bald spot on his head,after 3 times to the vet,the vet said it must be allergies to his food,this food has corn gluten in it,cats dont digest corn,Iam so upset,I thought I was feeding my cat the very best,I will warn others about this food also

Edward of Rancho Santa Fe, CA December 30, 2009

My two 3 year old pure bred Siamese cats recently died from complications from a condition called dilated cardiomyopathy. The treating veterinarian cardiologist said this condition is very rare in cats because it is caused by a diet deficient in the amino acid Taurine and all commercial cat foods are required by the FDA to contain sufficient levels of Taurine. The cardilogist tested my cat's blood to determine their level of Taurine. The tests results indicated they were critically deficient in Taurine.

My cats had been on an exclusive diet of Royal Canin's Green Peas & Rabbit Feline Formula for approximately two years. The veterinarian cardiologist then had me bring in a sample of their food to be tested for Taurine levels. The food was tested by the Amino Acid Lab at the UC Davis School of Veterinarian Medicine. The Taurine levels in the food were found to be a fraction of the level required by the FDA. The cardiologist tried contacting Royal Canin in St. Charles, MO, several times but Royal Canin did not return his phone calls.

I then tracked down the technical director and explained the situation. I provided all the medical records for my cats and the lab results on their food from UC Davis. They denied that anything was wrong with their food but offered to pay a fraction of my veterinarian expenses. I demanded that they pay all related expenses AND recall their cat food. They refused.

I then filed a complaint with the FDA and as far as I know it is still an active complaint being investigated. I also discovered that another cat being treated by my cats' primary veterinarian died within the same time frame from eating Royal Canin's cat food. All cat owners who feed Royal Canin cat food to their cats NEED TO BE NOTIFIED! Veterinarian bills and related expensese exceed 12,000. The retail value of my pure bred Siamese cats is approximately 1,500.

Nancy of Salt lake City, UT September 27, 2009

My cat was diagnosed with renal failure nearly three years ago. The vet recommended putting her on a wet food for cats with renal failure. The only food she will eat is the Royal Canin Modified Formula. Recently, Royal Canin told the vet they changed the label (from yellow to blue) but the formula was the same. Not only can I tell from looking at it that the new LP forumla is different, but my cat won't eat the new formula or any other food made for cats with renal failure.

Kathryn of Lake Villa, IL August 11, 2009

Two weeks ago I went to my vet to get my 6 year old greyhounds prescription kidney dog food. He has been on IVD Modified for the past 41/2 years as a profilactic measure following a bout of leptospirosis. In all this time his kidney values have been normal and have held steady. The vet brought out a bag of Royal Canin Renal-LP modified and told me IVD was no longer available and that this new product was the same. Not having enough of the old food to transition Wrigley properly I did the best I could but after 4 days on a mix of the old and new food he refused to eat the kibble. Thinking he needed a bit more time I started cooking chicken and rice for him which he'd always devour with relish.

By Monday 8/1 he wasn't even interested in the cooked food. A trip to the vet got him a shot to quiet his stomach and a blood draw for labs. The next day Wrigley was even more lethargic so back to vet we went. The blood work should elevated kidney levels of BUN and creatinine so the vet drew a urine sample and found blood and protein in his urine. He was also not concentrating his urine as he should be. Tests were done to rule out bladder infection and another bout of Leptospirosis.

Today, a week later, he is back at the vet getting fluids as he is in renal failure. Calls to Royal Canine delivered the corporate line-it's a good food, it won't cause kidney failure, etc. Wrigley's kidneys may have been damaged by the leptospirosis in the past but I cannot accept that a dog who was running around the yard and bouncing around the house like a 2 year old puppy on the day before and the day he started the renal-lp was not adversely affected by this dog food or something in it. In less than a weeks time he went from a silly, happy dog to a dog very near death's door.

Lynn of Parkwood, Australia July 26, 2009

I have 3 cats and have been feeding them Royal Canin since they were about 9 mths old, they are now 3 yrs old. Two of my cats now have hypercalcaemia and all 3 have vitamin D excess. I will never use this so-called "super premium" cat food again.

Rudra of chennai, India June 5, 2009

These people sold me Expired Dog food, puppy milk.

I called them after receing the food and told them the product is expeired, they said it's fine to use for one more year. Just by trusting them as they are from Royal Canin, I served the food. Just in 8 hours all my puppies fall sick and I lost 2 puppies woth of Rs 50,000 INR by the time I realised that was due to the expired food. It took lot of effort to servive the rest of puppies. When I asked them about this. Thier responce is "They have been selling expired food, so for no issues.So they don't bother about this issue". This is huge irresposibility towards Canine being Royal Canin.

Katie of Novato, CA May 23, 2009

The limited ingredient Rabbit & Potato formula we got from the vet, after eating it successfully for months, a new bag, caused severe diarrhea in both of our dogs. We called the vet, but she has not responded, so we threw it out, and bought a limited ingredient variety from the local pet store. Our younger dog is allergic to chicken and possibly grains, so the limited ingredient diet is necessary. Within 24 hours of stopping the Royal Canin food, the diarrhea has stopped, and both dogs stools are back to "normal". We will no longer be purchasing their products.

Joe of Huntsville, AL April 7, 2009

Our dog is a young dog and came from a well respected breeder with many rewards from west ministers and has eaten only Royal Canin for Shih_Tuz all his life. He had never had any health issues and was never sick. We scheduled a appointment with the vet for a routeen checkup. We had no reason to be concerned because he didn’t act sick in any way. He ate well and drank well and his stool was normal as it had been and he urinated as much and as regular as he had always done. Once at the vet they normally do several things as a complete checkup. After doing a blood test they say he is in renal failure and has to have a transfusion. After a later urinalysis they say the kidneys are not condensing the urine and that verifies that the transfusion will only make him feel better for a short while but his prognosis is that he may have six months but no more.

He is only 34 months old and has not had any health problems till now. We keep our meds closed up so the cats can’t even get to them (we don’t drop them and leave any on the floor) and he has not been around any poisons. We don't have a bug problem of any sort. No I don't spray but maybe once or twice during the summer and haven't done that yet. The spray hasn't been purchased either. His exposure to any toxin is not a viable cause because there is none. The cats do not like his food and he can't get to their food because it stays in bowls that stay on tables I built just over knee high from the floor and a Pekingese can't get to the food nor tip the table over. I have checked the items in our home down to the carpet and the cleaner we use and the paint on the walls and that list goes on and on. We do not and have never used a swiffer mop or anything like it because it's cleaner is toxic to animals. None of the cats are sick in any way. I have checked his family and called about brothers, father, mother and grandparents and there seems to be no history of renal failure.

Thus this has by deduction to be food related. Would you please test this food? I do still have some of what he was eating. If you have any suggestions please let me know. Also the vet did test for flee and tick diseases and that was negative.

Bonnie of Granada Hills, CA August 4, 2008

I found some foreign pieces in Royal Canin Sensible Choice Chicken and Rice Cat kibble that didn't look like food and my cat died 3 days later. This was early June 2008. I asked my vet if her illness and death was related to the food and he was unsure, so I contacted Royal Canin and sent them a sample for analysis. I am still awaiting lab results, but they will not provide me with any information and are treating this as though the foreign pieces were just other types of cat food that got mixed in. I saved some samples and can assure you that it's not cat food. I'm still devastated by the loss not to mention the money spent on her care during the last 2 weeks of her life. What's making this even worse is Royal Canin's attitude. They're treating this as though they are infallible since the primary recall happened last year. I am devastated.

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