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Cheryl of Manchester PA (07/04/08)
I have my puppies for sale puppyfind.com and some other web sites. This person wanted to buy 1 by sending me my money plus extra for their personal shipper.They could not speak to me be cause they are hearing impaired. They wouldn't sign any agreements until I received and cashed their ck. or money order and sent the extra to their private client. Another one did the same the next day.
I had a strange feeling about this type of buying puppies and I was lead to you to let you handle it.
Marcel of Vacaville CA (03/17/08)
This is the second complaint I have made to PUPPYFIND.COM customer service line, regarding a scam with my name and phone number being used on the PUPPYFIND.COM website. What is happening is someone is using my information to sell English Bulldog puppies on the PUPPYFIND.COM website. I reported the first instance approximately 3 weeks ago. Again, On Wednesday March 16th 2008 there was another post selling English Bulldog puppies on PUPPYFIND.COM with my information. I once again called PUPPYFIND.COM customer service to again complain and have the ad removed which they did so. I asked that my name and phone number (BASIC INFORMATION) be deleted from their data base because I do not, nor ever have used their business.
They (Sheila Havrish, Manager of PUPPYFIND>COM Customer Service) stated to me, "We are doing everything in our power to avoid scams, and we have a technical team which works 24/7 to avoid and stop these scams." I reiterated to her while that is great, I would again like to state I want my name and phone number to no longer appear on this site. I feel I have reported this error by their business, which for one gives others (those doing the scams) the clear opportunity to slander my reputation. I currently feel it is now their negligence if my name and information again appear on PUPPYFIND.COM website, since I have clearly stated I do not want my information on their website.
Mrs. Havarish told me, "We do not have the technology to keep your name and number off of our website." I believe if they have the funding in their budget, and the need to employ others to monitor the PUPPYFIND.COM website, as Mrs. Harvest stated, 24/7 then they should already have the technology to avoid future scams under the same information from happening. I believe I have done everything I can to aid their business by reporting the scam. I have no complaints regarding Mrs. Havarish directly or their customer service department regarding their attitude towards me. I DO THOUGH BELIEVE THEY (PUPPYFIND.COM) OWE IT TO THOSE LIKE MYSELF WHOM HAVE REPORTED SUCH A SCAM TO AVOID THIS FROM HAPPENING AGAIN TO BOTH THEIR OWN CUSTOMERS AND THOSE LIKE MYSELF WHOM REPORTED THE SCAM. THEY NOW HAVE MY INFORMATION AND SHOULD DO WHAT IS NECESSARY TO ASSURE OTHERS AND MYSELF, MY INFORMATION (name and phone number) WILL NO LONGER BE USED ON THEIR SITE BY SCAM ARTISTS ATTEMPTING TO USE MY REPUTATION TO FURTHER THEIR ILLEGAL PURPOSE.
In reference to current economic loss, I have used my own time during breaks from work to stop the scams, by reporting them to customer service. I have made many long distance calls to those calling my phone number and leaving a message on my answering machine. I feel virtue of my own morality, and reputation to call these possible future victims of this scam back to aid in avoiding them from falling victim to this scam, which will cost them financial loss. I feel my reputation and name if used again, as I feel will happen since they are not doing everything they can to stop this from happening again is negligence on their behalf.
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July 9 2008
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