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Consumer Affairs


Is this your Business?

Puppy Spot

Orange Park, FL


Consumer Complaints & Reviews

This woman is selling sick dogs and is not medicating them properly. She is connected with Steve ** who has a puppy mill. I know for a fact a dog died that was taken home by an employee because she would not allow it to go to the vet.

We bought an English Bulldog puppy from here for $2000 on a Saturday and by that night he was coughing and wheezing. By the next day he had gotten worse and fell over on the floor almost passing out from not breathing well. We had to rush him to our vet in Georgia for an emergency visit and over the next few weeks our dog got worse. We called the pet store on Monday and they said to keep them posted but they would take care of his vet costs. We had blood work done, labs run, xrays, multiple medications, and daily vet visits and injections for 2-3 weeks until finally he was admitted into the hospital for a week. He was diagnosed with 3 different bacteria infections which one happened to be Pneumonia. The whole time I was in contact with the pet store and they kept saying we could return him or they would cover vet bills even after 14 day period because we notified them.

During this time my vet informed me there was another bulldog from the same pet store even sicker than ours with the same stuff. Eventually pur puppy got better and we spent over $1500 and when I called the pet store and sent our bills they refunded us $163 for meds and that is it. They did not cover anything else nor did they cover all the meds. After he was better and he went on for a checkup they discovered only one testicle dropped which is hereditary and he will not be able to be bred and will have to have a special neutering surgery. After all this when we finally thought we were in the clear he has now been diagnosed with Red Mange another hereditary condition that could possibly be a lifelong battle. I called the pet store from the vet today and they said we could not return the dog or get a refund cause we have had him to long, only a few months, They said they would cover costs for treatment but the fact is since we bought this dog he has been sick and continues to be sick with one thing or another.


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