Petland

Anna of San Ann/wesley Chapel, FL April 22, 2009

Overall I was very happy with my decision to purchase a puppy from Petland Wesley Chapel. The puppy is very happy and healthy. She is a great addition to our family. the sales staff are very helpful and knowledgable when helping me prepare to bring my new puppy home. I wont buy a puppy from any other petshop but the Petland in Wesley chapel

Jeremy of Fort Benning, GA April 21, 2009

Jeremy of Fort Benning GA (04/21/09)
I bought a chihuahua from Petland for almot 2000.00 dollars I thought that was kinda of a high price for such a small dog but my wife and two kids wanted her so badly and I must admit i was a little excited myself. I had just returned from the war in Iraq and had a little money saved and i wanted to make my family happy with a new puppy and a companion for my other full blooded chihuahua (that i got for free). I was still unsure about buying her because i had never paid for a dog ... more less gave up 2000.00 for one.

The deciding factor for me was the sales pitch I was convinced by two seperate petland employees that their pets were the most healthy and came from the best breaders and that they take every step to ensure the animals quality and health. Well i bought that line and a month and half later all my dogs hair started faling out, after taking her to the vet i learned she had mange wich there is no cure for and can only be transmitted from mother to puppy. So the breader of my puppy or whoever petland gets their animals from clearly knew that she had this disease, as did my dogs mother, and her mother and the mother before her etc. etc. etc.. If you have ever seen a dog with mange trust me you will notice. Now can someone tell me how not one person new she had mange or that her mother had it.. i mean these are all experts and professionals .... rip off, con-artist liars is more like it. Thank you petland for the 2000.00 dollar lesson in ignorance and mis-trust i will be letting all those that i talk with know they should not purchase so much as a dog collar from you. yours truly, Angry Iraq veteran.

I spent 2000.00 on a dog that i has mange. I am the only one working in my family of four so you can imagine how much 2000.00 means. On top of that every month I have to take her to the vet to get dipped and get her medication this runs a little over a hundred dollars a month and i will have to do this for the rest of her life.

Charles of Jamaica, NY April 18, 2009

Charles of Jamaica NY (04/18/09)
I brought a rabbit on 04/09/09 on 04/17/09 at 8:40 the rabbit died. the whole week it was no problem. I always sit him on my lap at that time i was shocked to see he was died. I called the store but it was closed. when i took the rabbit back to the store they were very mean. they said i didn't buy that rabbit from there store even though i had my receipt with everything i brought for the rabbit at the same time. I had to sign my name in a book for the store records.

When they looked my name up they found it. Then they tried to tell me it wasn't even though i had my id. Then he told me if this one dies i can't bring him back. Then he put a red mark by my name so i'm not able to bring it back. I know alot abouts rabbits people come to me before and after they buy one so i could check them. At this store they are so mean i will never buy any thing from there ever again not even pet food.

I know alot of people that have pets that shop at petland. When i tell them this we all will be going to petco where they are much nicer. This always happens at this store.[They] need to fire all the people that work in your stores in queens and find new ones that know how to care for animals. Every time you go in one of [their] stores there died pets in the cage with live one. I never want to see this store again.

Lillian of Noblesville, IN April 18, 2009

Lillian of Noblesville IN (04/18/09)
In October of 2007, my daughter bought Sammy from Petland. He was a beautiful little Japanese Chin Puppy. He had a cold and they almost didn't sell him, but decided it was okay to sell him and gave us a courtesy vet visit. They said it was just a cold. Sammy died via euthenasia on April 16, 2009. He had irreversable acute renal failure. He did not drink antifreeze. He was sickly from the start, lethargic, but we LOVED THIS DOG.

My daughter Laura paid 700 for Sammy. Then she paid 600 to try to save his life this week. The 600 she paid out of her education student loan money. We go online and see the complaints against Petland and I want them to know this. Our hearts are broken. We would appreciate Petland refunding Laura the vet bill, medications of 600 but from what I have heard online, they won't. Tell me why [they] did this to our family. [They] could have gone to an AKC breeder, could have made sure to sell healthy puppies. [Their] lack of caring has cost my daughter much more than money. Sammy was very precious to her. [They] should really stop selling pets! I will never walk in [their] store again.

600 of VET bills to try to save 2 year old Sammy from Renal Failure. It wasn't an infection. My daughter lost 600 trying to save her baby puppy!

Risa of West Bloomfield, MI April 6, 2009

Risa of West Bloomfield MI (04/06/09)
I just want to warm people regarding buying an animal at Petland. My parents bought a yellow lab puppy for me and my husband in October 2005. I called Petland reporting a feeding problem. Puppy would eat couple nibbles of food than would lie down. She seemed too tired to eat. I also noted that puppy urinated frequently. The advisor at Petland told me to use the appetite stimulant Nutri-Stat to be added to some soft food. Petland advisor told me that this puppy had feeding problems while at Petland but assured me at the same time that everything is okay.

On Novemeber 2 I took Shayna to Vet Select(vet connected to package agreement) in Commerce for the initial check up. Dr. Maceri suggested I mix two dry foods together, Proplan and Eukanuba. Dr said regarding frequent urination puppies do that. She assured me that puppy was healthy. Vet did find an ear infection that i did report back to Petland. November 2-10 puppy continued to having eating problems with dry food mixture that vet suggested. Sometimes I fed the puppy with my fingers,force feeding for nourishment. I returned to the vet on Nov 10, 2005 for vaccinations. I reported the food problem. Dr.Sharpe still said to mix the dry foods together. Vet administered vaccinations.

When I took her home she appeared to have the shivers and was shaking; her back legs were curled up and she was not very responsive. I called the vet immediately requesting that a tech call the doctor. I was referred to to the Novi office to take puppy. DR.Mancini said she was treating the dog as if she had a vaccine reaction by giving subcutaneous fluids,Benadryl and steroid. Came back home with dog and she vomiited. Kept vet informed of what was going on and was returned to their care than was taken to Animal Emergency Center, Oakland Vet. To make a long story short she had to be treated for renal(kidney) failure. The doctor at Oakland Vet explained that the puppy was sick at the time of purchase.

My mother reported to the left a message for the owner, B. Thorton to call her but instead the Manager, Kim called my mother on Nov 15, 2005. After Kim spoke to the owner,Bob Kim called my mother back stating stating that Bob wants to investigate the vaccine manufacturer. Kim also stated that if the puppy is sick when purchased that she is sure that my parents will get a refund for the purchase price. Kim called back on November 20, 2005 stating that the owner refuses to reinburse the purchase price because the dog could have been exposed to Lipto.

Petland never requested that the ill puppy be returned (removing the dog from the IV would kill her). Was tested for Lipto and showed she did not have it. My puppy was discharged on November 22 from Oakland Vet with abnormal readings. Orders were to go to a vet or back there for a blood draw and exam at the end of the week. We took her to Gasow Vet. Dr. McMinn tested for Lipto again which again showed Negative. the puppy had to BE PUT ON IV FLUIDS at Gasow vet for very elevated numbers. On December 8, 2005 it was also reported that the liver was a problem too.

Meanwhile my mother called Petland on December 7, was told Kim is out of town and the owner Bob is not available at this time. Manager finally called back my mother stating that the puppy may have had a problem since birth or acquired her health problem even before she came to Petland. My mother told her she still has not heard from the owner still and he has refused to even refund the purchase price!!! My mother stated also that the owner did not want puppy back when she was on IV LIFE SUPPORT AND STILL HAS NOT WANTED PUPPY AS PUPPY HAS BEEN OFF AND ON IV FLUIDS. Manager did not respond regarding her employers actions. My parents dealt with the charge card company giving them detailed notes that I was recording daily.

This was the only way my parents got the money back. I had to nurse her back to health. Sometimes I had to cruch food up etc.. whatever I had to do I did. Shayna lived on liver medication and kidney medication. She was quite a expense but we did everything. Giving her subcutaneouse fluids when needed. Required blood work sometimes every mos or 2-3 mos. Shayna was a great dog! Feb/March of 2009 there was a big turn with her numbers and could not be brough back down with IV Fluids. She had head seizures and was throwing up her las few days of life!! We had to put her to sleep on Mar 19, 2009. she lived to 3yr old. Shayna was a great dog, very gentle and sociable. It was very emotional having her, there were alot of moments we did not know what was going to happen. DO NOT GET A DOG FROM A PET STORE ECSPECIALLY PETLAND!

David of Tucson, AZ April 6, 2009

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