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PetCare Insurance

Mary of Chicago (8/31/05):
I took my cat to the vet on August 3rd. When I sent in my claim, Pet Care said I needed more tests because vet just wrote vomiting. I explained that my cat died within that week, so there could be no more tests. They said to get an autopsy.

The cat died on August 11th, they sent me this letter dated August 23rd, and I received it August 31st. The cat was cremated on the 11th. Damages: I lost $181.50

Candace of Sun Valley CA (9/11/03):
On 04/03/03 I opened A policy with Petcare Insurance at $9.95 a month. I gave my Visa number through the phone for my monthly billing. On 06/03/03 I was not happy with the policy and I called in to cancel and I e-mailed them to cancel my policy. I was confirmed by a Rep. from the company that as of 06/03/03 no more billing would go through.

PetCare Insurance will not stop billing my Visa.I have called into complain that they have to stop billing with out my permission and they owe me for the past four months that they billed me. I have sent them e-mails to complain but they will not respond. They did confirm my cancellation on 06/03/03 with me on the phone on 09/05/03, but why did they keep billing?

In order for me to stop this company from billing my account I have to close my account at the bank and open a new one to stop my current visa card.

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