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Consumer Affairs


National Breeders Association

Middletown, NJ


Consumer Complaints & Reviews

I gave them the opportunity to buy "over time", as in payments, a beautiful baby bordeaux. They never paid, registered the puppy with AKC papers saying she is a show potential puppy with every intention of breeding her to death, then scammed AKC into a DNA test to say their Sire was the Sire of the litter. They are total scumbags! No dogs are health tested, no anything. Good luck to anyone that buys a dog from them.

In mid January of 2010 my husband contacted Carol S., owner Gabelle Kennels inquiring about the purchase of a female Westie puppy. Pursuant to his phone call she indicated that two litters were due on or about February 17, 2010 and February 21,2010, as displayed on her website. Futhermore, she indicated that although two female puppies were already promised to other homes, if a third was born into the litter, said puppy would be available for us to purchase. We then forwarded a check to Carol Sutton in the amount of $220.00 which represented one-third of the total purchase price of $650.00 for the puppy. At this time Carol advised us to write the check out to her because she didn't have a checking account for Gabelle Kennels. She also stated that she only has a "cell phone" to contact her which is also displayed on her website.

On or about February 24,2010 my husband contacted Carol S. regarding the status of the litter. He was advised that the first litter did not produce a female and that our deposit would be applied to the second litter, toward the purchase of a third female puppy. A third female puppy was born later that day. On March 1,2010 approximately four days before Carol left for Disney with her family with a return date of March 14,2010, our check was cashed. We left several messages between March 17,2010 thru March 22,2010 inquiring about our puppy. Our calls were never returned.

Finally, on or about March 22,2010 after making another call to Carol, she finally answered her cell phone and indicated that our puppy died on February 25,2010, the day after it was born. This news was a shock to us since our bank records indicated that our deposit was cashed on March 1,2010.Upon receiving the news of our puppies death we then requested that our deposit be returned. Carol said that she would send it "within the month" (March) it never came.

Then she said she would send it "by the end of April", it never came. Then she told us we had to send a letter to her stating we no longer want a puppy from her, "just in case down the road we change our minds", we sent the letter that she requested certified mail, the deposit never came. Carol, also when asked, why did it take you almost a month to contact us to advise us that our puppy died. She replied that "her cell phone got wet in Disney and didn't work to contact us and that the Wi Fi in her room at the resort didn't work either to email us". (We have emails from her stating this).

So, Carol S., owner Gabelle Kennels, takes our deposit, cashes it after one week of our puppies death, spends it in Disney, does not contact us or return our calls for one month. Then all contact stopped from Carol S. We still do not have our deposit. As of August 6, 2010 we were advised that Carol Sutton does indeed have a "home phone" as well as a cell phone. She uses her home phone for advertising for her daycare that she also runs out of her home. So, even though she stated that her "cell phone got wet in Disney and didn't work" and that she couldn't contact us her home phone that she has had for many years, worked. She returned from Disney on March 14,2010 and would not call us or answer her cell phone until March 22, 2010.

We finally heard from Carol after filing a complaint that is now posted on the web. Five months after that fact and still no deposit! She said, "if we clear her name she would send our deposit back". We want our deposit of $220.00. We will continue to do what is right. We will contact every legal institution, every advocacy, every consumer we can to protect the next person that may consider to deal with Carol S. She should be ashamed of herself. Carol S. is a dishonest woman. We truly believe that every dog has its day! advise. We were scammed out of $220. It is economic loss for us.She has been making us "jump through hoops" to get our deposit back.

First off, I love my sweet baby more than the world and would not trade her for anything! I know she has a wonderful loving home here with myself and my husband and will take care of all her needs. I purchased my yorkie April 2009. During the past year she had kennel cough, skin infection, teeth removed, and two very bad knee caps that required surgery. This has cost almost $10,000 (also had pet insurance which does not cover much, by the way).

Worldwide Puppies was contacted on my year date contract. They offered me $1800 towards another puppy from their store with my vet medical papers showing the knee surgery diagnosis. I was naive when I went into the store and thought they were using reputable breeders. Little did I know until I paid and saw she was from Missouri. I hate to see someone suffer as I have emotionally and a dog suffers emotionally and physically.

This needs to be stopped. There are reputable breeders out there and also healthier and not as costly. The economic damage is huge vet bills that pet insurance companies do not cover. All of my puppy's illnesses were not covered and the small amount it did cover was not worth the insurance premium. My heart breaks when I see my puppy have to stay at the hospital and nobody should be selling or promoting puppy mills.

Susan and I had a contract for me to purchase a Yorkshire terrier puppy from her for $1,000. I was supposed to put $500 down and pay cash for the rest when it was time to pick him up. I wired her the money, and after giving her the confirmation code, she turned around and informed me that she had changed her mind and would not be selling me the puppy. And that since her deposits are non refundable, and I signed the contract stating such, I would not be receiving my $500 back. Not to mention the $637 I spent on the plane tickets to fly from Utah to Indiana, she is a horrible person and a bad scammer! Please don't purchase puppies from her in the future!

I purchased a Tea Cup Yorkshire Terrier on 1/16/10. On 1/21, I had to rush the puppy to a vet because he would not eat or drink. He was having trouble breathing and had a discharge from his nose. He stayed at the vet for the afternoon to receive IV treatments for low blood sugar. The vet claimed he was underweight and unhealthy and I should return him. He wrote a letter about the dog's health. This vet no longer wanted to treat the puppy because of his fragile state.

I took the puppy to a new vet (the pet store would not take him back) on 2/1 because the medications were not working and the puppy continued to grow weaker. This vet claimed the puppy had Pneumonia. He took x-rays, blood tests, etc. It took three different antibiotics and many visits to get the puppy healthy again. I submitted all of the bills and the x-rays to the pet store.

After weeks of getting a runaround, they are only paying $252.41 of my bill. Their letter states that the puppy was not suffering from pneumonia but kennal cough. They never examined the puppy. They also stated the puppy had an intestinal parasite (which he never was treated for) and that they are not required to pay for either kennal cough or parasites.

They quote New York State Law Article 35-D as the reason. I am aware of the New York Pet Lemon Law that states differently. I should have received $1,000 (the purchase price of the puppy). My economic damage is substantial. I purchased a puppy for $1,000 and had to spend over $1000 on vet bills related to his illness. This cost does not include regular vet bills for boosters, shots check-ups etc. This was much more costly than I anticipated. I would not have purchased this puppy for over $2,000. I am planning to pursue this and I am contacting my vet to discuss how I can prove the puppy had pneumonia not kennal cough, and no parasite issues.

We purchased a 6wk old Gold-Rush golden puppy from Gold-Rush kennells in Princeton N.J. on 5-12-08. Over a year later, we started to notice how the dog walks with difficulty at times, appearing to be in pain. During an exam at the vets on 8-25-09, the doctor discovered the dog to have Right Medial Patella Luxation, grade III/IV. The doctor suggested we notify the breeder because he feels this is an in-breeding problem and the breeder should be aware.

We notified the breeder via e-mail but no response was given to us. The computer shows that the message was indeed received. Again several months later, we e-mailed the breeder again looking for advice, because the vets feel this dog will require expensive surgery soon due to pain issues. Again the computer shows that the message was received but we have yet to get a response. Our Puppy guarantee after the date of purchase is good for only six months. This problem was noticed after a year old. My biggest problem with the breeder is the total silence. Thus, causing us to never use or recommend this breeder again. And of course, we have a dog in pain with an expensive and large surgical procedure pending.

I bought an AKC male Chihuahua pup from Robin **. She had brought the wrong health certificate. She was going to mail the correct one to me (I have not received it since she agreed to take pup back). I have learned that the pup is deaf, has a cleft nose, and a heart murmur. I do have a more detailed document, if needed. Robin said she would give me my money back. She does not have the money, so I am to wait until she gets it. It has been a week. I have had the pup for 2 weeks.

We purchased a "show" quality male rottweiler August 2008 from this breeder. The dog was welped on 6-14-08. We paid $2500. for the dog. As per our contract we sent the breeder $20 to register the dog with the AKC under the name Bruno. The contract states that within 6 months the dog would be registered under our name with the AKC.

We have repeatedly tried to contact the breeder with no results. the dog to the best of our knowledge is still not registered with the AKC therefore we can not breed or show the dog. This is a breach of contract and fraud as the dog was obtained under the "show dog" conditions and cost. $2500.00 for the purchase of the dog. $2000.00 in training fees for a dog I can not show or breed because it's not registered, negating the value of the dog

On April 10, 2009 I purchased a female boxer puppy from Breeders Association of America, Inc. Almost from the day the dog came home she exhibited signs of being sick. Vomiting, lack of digesting food, she had something once that resembled a seizure, and what was the most frightening was the dogs lack of weight gain I was in constant contact with the pet store and the vet regaurding her condition. At one point the pet store paid for some testing to be done on her which of course came back inclonclusive. But as the months past the dogs condition just kept worsening. For monthe it seemed that me and my children were just watching this poor animal die a slow and painful death.

On her last visit to the vet which was July 11, 2009 the vet decribed her condition as "completely emaciated" and i was informed that she would need extensive diagnostic testing which would be very expensive. I explained to the vet that I finacially could not afford that he then stated that he would talk to the pet store in my behalf. But I feel I must mention that the vet and the pet store work in conjunction with each other that is why the vet refused me an "Unfit For Purchase" paper cause he did not want to rock the boat with his business relationship with the pet store. To no avail the pet store again refused to help me. Well finally on July 18th 2009 in the middle of my daughters sweet sixteen party the dog became so violently ill, it was clear to me that she was dying. Family and friends were very scared and some were crying.

I immediately called the vet he was closed and then called the pet store and began my argument. They told me under no circumstances would i be issued a refund only store credit. They told me to bring the dog into an emergency vetrenary hospital I explained I could not possibly afford that. We argued back and forth on the phone for about a half an hour while the dog continued to be violently ill throwing up uncontrolably. They finally agreed to allow me to bring the dog back into them but I would at that point be signing over all my rights to her and receiving a store credit. Under much duress and painans suffering I brought the dog into them signed the paper and have never heard a word from them since. I don't know if the dog died? If they put her down? Did they invest the money to try and find out what was wrong with her? Or my worst nightmare did they just turn around and re-sell this sick dog to someone else. These people of this establishment are cold, calculating, scam artists that care nothing about the welfare of these poor animals or for the people that purchase them. Someone really should find a way to have this place shut down forever so and end can be put to the hurting of innocent animals and innocent people.

On April 11, 2008 my sister and I went to look at puppies from Breeders Association of America. I fell in love with a beautiful male Golden Retriever puppy. The purchase price they were asking was for $4,300.00 and We asked them if this was a show quality dog they said "no" and lowered the price to $800.00. We then asked them if this puppy was from a certified breeder and they assured me that he was and said that I would get his papers upon purchase. I bought the dog and have had him for a little over a year. We have been training this dog since we purchased him and to date, he still will not be disciplined. He continues to try to dominate the household even though we have taken him to various trainers and tried all different types of training.

Further, within the past month, he has shown aggression problems with food. I took him for further training and this time brought him to Breeders Association for training with him. The next day, I fed the dog and he started to growl at me. When I put him in a sit position and sternly told him no growl, he turned and bit my hand, drawing blood from three fingers. I called the trainer at Breeders and she told me it was "just an obedience issue, the dog needs more training". I have two small children at home, 4 and 6 years old. They witnessed the dog biting me and are now afraid of the dog. I explained to them that the dog could not stay in the house and that growling and biting with food is a highly unusual behavior for a Golden Retriever. They told me that if I just trained him more that he would never bit again.

I called my vet and explained to him the situation and he told me that if I did continue to train this animal that it might work but it would be a risk to the children that I would have to make a decision. The vet further told me that after looking at all the problems with training and dominence issues, that he believed that there might be something wrong with the dog from breeding. I called the Humane Society to see if they would take him and they told me that they could never adopt him out because he bit. I called the Shore Hearts Golden Retriever Rescue group and got a crazy lady named Lana Winter on the line who told me to "take responsibility for myself and put the dog down myself instead of trying to dump the dog on her." I was just trying to explore other options for the dog other than putting him down.

Today, both my husband and myself spoke with the owner of Breeders Association and he told us just to train the dog more. When we told him that we wanted to have them take the dog back and we wanted our money back, he told us that he was covered by his contract and that it was our problem. We asked for information about the dog's parents and he told us that he "might be able to get us that information but he wasn't sure". I am going to have blood work done on the dog before we put him to sleep and if we find anything to suggest that the dog is inbred, we will be going to small claims court!

We purchased a male Boxer puppy on August 25, 2008 from Stagecoach Terriers. Upon our first examination with our vetirenarian, we were informed that only one testacle descended in the sack (cryptorchid) and the puppy had other numerous health issues; including but not limited to a double yeast ear infection, worms, intestinal overgrowth, jaw overbite, penal discharge, kennel cough, aortic valve stenosis, intestinal overgrowth and a bladder infection. Out of pocket expenses in the amount of $1,167.00. Mental anguish and time necessary to apply and care for the sick puppy.

I worked with this broker to find a Cavalier-King Charles Spaniel. When he was shipped, he was sick. The health certificate that was sent with him describes a male cavalier, 4 months old...this puppy (according to my vet is at least 6 months old. When received, he had ear mites, roundworms, and kennel cough. The receiving vet verified this and put him on medication..the following Sunday I had to take him to an emergency ER clinic as he was coughing violently, passing blood and not responsive.

He was diagnosed with coccasodis, kennel cough and dehydration. The vet there put him on an addition 2 anti-biotics and oral medicines as well as a sub-q hydro therapy. Nine days later, he required another vet visit with more anti-biotics. In short, within 15 days of receiving this pet, I spent almost $700.00 in vet bills, and in the week following, another $219.00 for more medication. The broker maintains that the pet might have had ear mites, but that the rest of it had not occured and that I might be responsible for his condition.

Vet bills totaling over $700.00. Unbelievable treatment by the broker that has caused me to be extremely upset since I adopted this pet.

i was looking to by a bull terrier puppy, not sure if i would get my puppy if i were to pay over the internet. i started looking locally got a number from a newspaper spoke to the breeder (who she claimed she was) she told me she was a breeder and the parents were on premises so i went. saw the puppies and the parents, all looked healthy spoke with the breeder got shot card. the registration papers were supposobly on the way payed her $500.00 bucks & left.

went back twice so they can check up on there sold puppy and to get her papers to find out i still havent recieved papers, and the puppy has demodex mange, was highly recomended not to be bred cause this sickness is hereditary can not be a show dog cause no papers and now has a overbite another sign of bad breeding. put it this way she looks like someone weedwacked her while she was sleeping on a fire ant pile.

me my 3 yr old daughter &10 year old son love lola (puppy) and didnt deserve to be sold a sick dog knowingly. at first i got a beautiful pup thinking i was going to see her have puppies someday and now have a puppy with quarter size patches all over. 500.00 dollars down the drain a medical bill of 300.00 and rising. my kids love her but dont want to touch her because they think shes in pain. we intend on keeping her but we didnt deserve this and didnt deserve the constant medical checkups and bills. our vet said the breeder should of known not to sell these pups since they have a hereditary condition

I purchased an AKC registered yorkshire terrier from M. Harsch on 12/20/08 with a contract of health guarantee for 12months after purchase. I rented a car as I didnot own one at the time and I drove from my home in Rockaway Beach NY to Virginia Beach to pick up he puppy. I payed $2500 for her. she seemed to be normal and vibrant and active up until 3/13/09! I came home from work to find her lethargic and dehydrated. I immediately took her to the Animal Hospital of the Rockaways which was closed at the time. I returned home and tended to her for the night. she made it thru the night.

I then took her there first thing in the morning of 3/15/09! She was found to be severely dehydrated and her blood sugar level was at 44 (near death for a puppy this young). so I left her there to be treated over night. I called every hour on the hour to check on her. the next day I received a call at 9ish am. to come in for them to show me something they were concerned about. Upon my arrival I was shown a very infected rectal area on my puppy that was unexplainable by the vet.

I was referred to the NYC Specialists. I took her there immediately and found that upon their examination that she had arithmia...abdominal tumors...possible intusseception (intestinal blockage) and with all this a 20-30% chance of recovery. therefore we had her euthenized. I called the breeder to discuss the situation. no answer. left message. called her the nest day. no answer. left message. called her again the next day. finally got her but she was not willing to replace the puppy or reimburse me which is what is required according to her contract that she signed and gave me at the time of sale. I now am pursuing legal action against her to get restitution.

I have a huge void in my life now. I am out of $2500 plus vet bills that amount to over $3000 dollars. I want my money back and I don't think this person should be breeding puppies considering this situation and her inhumne approach to the problem at hand that according to the Vet Specialist is a congenital birth defect.

I purchased a female chocolate lab in January 2008. The dogs were adertised as AKC registered, when in fact, Ms. Herndon had not registered the litter's mother so therefore could not register the litter. We have had many conversations with her since that time and she has promised us that the paperwork is getting done and just takes time. Our dog ended getting pregnant with her first cycle and had 8 puppies in January 2009. Ms. Herndon was made aware of this and promised that we would have our papers on Nutmeg before her puppies were ready to go.

This did not happen so we have lost hundreds of dollars on the puppies, since we could not charge what they are worth without paperwork on them. We also will need to have Nutmeg spayed now so as not to have this happen again. We paid $600.00 for a dog that we still do not have any papers on.

I purchased a puppy from this breeder a year ago March 23rd. When purchasing this puppy I was advised that he will be AKC Registerable. There was a contract between the breeder and myself which specifically stated that the puppy is AKC Registerable. The Breeder M. Black (also goes by her married name M. Lai) did not have the registration papers at the time of purchase, however, she advised me that she will mail it to me. The Breeder never contact me.

I contacted the breeder by email in June and she responded that the paperwork is still being processed and she will keep me up to date . I never heard back from her. I have attempted to make numerous calls, left voice messages and sent emails and never received a return call or response to my emails. It is my understanding that the New Jersey Lemon Law Requires a seller/Breeder to produce the Registration Paper within 120 days of purchase. It is a year and seller/Breeder has not produced the papers.

Additionally, Breeder clearly breached her contract because she failed for produce the papers as specified in said contract. A copy of this contract is available upon request. I would greatly appreciate your assistance in this matter as seller failed to abide by the NJ Pet Lemon Law and the Contract. If I would have known that puppy was not going to be AKC registerable, I would not have purchased puppy from this breeder as I only wanted a AKC Registered puppy.

We purchased a puppy from the Breeder's Association of America on January 29, 2009. The owner and salesperson at the store guaranteed that the dog was from a reputable breeder and the price initially started at $3,000. They eventually dropped the price to $800, and we went through a financing company to pay for the dog as well as owed the store $299.00. We took the dog to a vet suggested by the Breeder's Association on Feb. 6 and tests came back the dog has Tracheo bronchitis. She also became sick with a parasite several weeks later and needed more medication (Feb 20).

Our vet wrote us a letter that the dog was unfit for sale (we were also told the dog was seen by a vet the day we picked her up). He also suggested that we find out which breeder the Breeder's Association went to. We took the vet bills to the pet store and they said we couldn't be reimbured until we paid the balance. She also said she couldn't tell us where the dog came from because again we still owed them money. We paid the balance and they gave me a copy of our contract which had the last name of the Breeder as well as the name of a Kennel. They told us we couldn't get any more information on where the dog came from because there is a law that protects the breeder's privacy. I am unable to find such a law.

Upon researching the Kennel, Oleo Acres in IA, we discovered the USDA has previously charged them for violating the Animal Welfare Act with over 15 violations. We have been unable to locate the breeder in the town they gave us. However, there are breeders listed with that last name in IA who sold dogs to puppy mills. We do not feel as though we should pay over $800 for a dog that did not come from a reputable breeder as promised.

The owner will not return our phone calls, and I was told by a rep from the Breeder's Association that there could be two kennels with the same name in the same town. This is to me is rediculous. They sold us a dog they knew what sick that came from a Kennel with a history of mistreatment of animals. We have already paid the $299 in store and would like that refunded. We still owe the financing company (SCA) on the dog as well. I am terrified to think how many people this store has done this to.

Spent hundreds of dollars on a dog from that originated from a pupy mill.

I purchased a MaltiPoo from Anna in July of last year. Anna assured me that both the mother and father of this dog were hers and that she bred them personally. Since then, I have had nothing but problems and the dog was sick from the get-go. Not long after buying it, it was confirmed by my vet that the dog had an internal parasite, so bad that he had to have had it since birth. Upon learning this, I called Anna to dicuss. The truth then came out that she only had the mother and that the father was someone else's dog. I asked if the mother was the Maltese or the Poodle and what the father was and she completely ignored me and moved on to another topic. At that point, she stood by her vet's diagnosis of the dog at the time of purchase...which was the picture of health (she claims!). I asked her if I could have the name of the vet and his phone # to speak to him personally and she, once again, completely ignored me and moved on to another topic.

More recently, I had the dog in the emergency room at the vet last week due to a hip injury and, after a series of x-rays, it was determined that the dog has a hereditary bone disorder in which the knees don't sit properly in the socket. The condition is ranked on a scale between 1-4, with 4 being the most severe. The dog was diagnosed between a 3-4, making him a candidate for orthoscopic surgery. This condition also leads into severe arthritis. Being a hereditary disorder, the mother and/or the father had it and, knowing this, breeders are not to breed those dogs.

I called her last week to discuss it and Anna proceeded to call me every name in the book, threatened me with bodily harm, to hook me up to the back end of her Hummer and drag my [expletive] up and down Foothill Boulevard, and threatened to put me in the hospital. I told her I was bringing the dog back to her and I wanted my money back and, if not, I would see her in Court. She told me my [expletive] weren't big enough and that this was her world and I lived in it. I then called the Sherrif's Department and told them what happened and that she threatened me. I took the dog back that day (with police escort) and, conveniently, she was not there. The Sherrif spoke to her on the phone in which she proceeded to call me every name in the book...again and told him how psycho I and my vets are. I left the dog there, was given a receipt on a scrap of paper by her worker and left.

She called my husband that night and told him the dog was ready for pick-up and that he was in perfect health and had been checked out by her vet after we left. My husband asked if he could have the name and # of the vet and was told he could get that info when he picked the dog up the next day (Friday). My daughter called for me the next day and spoke to Anna and asked if Anna could fax the vet paperwork to her so we could speak to the vet personally. Anna, once again, said we could get that info when we picked the dog up on Tuesday after the President's Day holiday (it was supposed to be that day!). At that point, my daughter told her that we were not picking up the dog at all and that we would see her in Court. Anna then showed her true self and proceeded to cuss my daughter out and said she knows how this game is played (obviously, she's been here before with other clients!).

Since then, we have found out that there is no vet - she gives all shots and self-diagnoses the animals herself. She also does not breed these dogs herself - she gets them all from puppy mills and passes them off to be affluent breeds. Anna Gabriel needs to be shut down! She not only goes by Anna Gabriel and Norwalk Pet Grooming, but also by...Anna Beradini, Anna Bernadini, Anna M. Berardini, Anna's Pet Grooming, Cockapoo Connection, California Cockapoos, MaltiPoo's and More and she also incorporated in 2004 under the name Anna's Pet Grooming Corporation. In 2003 Anna was convicted of practicing veterinary medicine without a license. She was doing tail docking and dewclaw removal at her shop. They also found several SICK puppies that she was treating without vet supervision or prescription! Anna pleaded not guilty though that was her plea, she was sentenced to 6 months probation. Obviously the state thought differently.

In 1999 American Kennel Club yanked her registration privileges for not identifying her dogs properly and not keeping good records and was sentenced to 10 years of no registrations. And just recently on June 16th of 2005 Anna was under the watchful eye again. L. A. County issued a search warrant for her home and both her shop after many many angry people who bought sick puppies demanded that something be done about this cruel money hungry woman who treats these poor puppy like products.

Financially, I am out thousands of dollars for the initial cost of the dog, vet bills, immunizations, etc. Emotionally, I am absolutely devastated. I had grown to love the dog in the short time I had him.

we purchased a 9 week old labrador on 1/27/2009. when we viewed the dog, its stomach was large. the breeder said she just ate. he then put her on worming meds for 4 days. within 8 days our dog had a fever of 104 and large stomach. 3 days later she bloated out to the size of a soccer ball and we took her to the dog er. she was diagnosed with bloat. we took her to our vet after she spent the night in the er, and he operated on her. he reduced her stomach by stapling.

r. krivak and a. sky labradors will not respond to our plight. we saved the dogs life and he is providing no assistance after written request for the same. he claims a congenital life threatening issue had to be brought to him within 7 days of purchase. we paid 1000.00 for the dog and another 800.00 in medical care/surgery within two weeks of purchase. and we have to feed her canned feed--21.50 for 12 cans --2 cans per day. i would like to know all of the places i can register complaints, including the akc, humane society, breeders networks, etc. we also expect some compensation from the breeder.

as stated above--803.00 in vet/er/surgical bills (my vet was so appalled he did the surgery at no charge to get to the bottom of this) dog has 15-20 stiches and the stomach reduction is not guaranteed to save her life.

We purchased a Golden Retriever puppy 12/20/08 from D. Webb, a breeder in Lee, Fl. We paid $350.00 and were told she was started on deworming and had her first shots & had a health certificate. We drove 3 1/2 hours after multiple phone calls regarding the health of the puppies and the parents, to pick her up. When we arrived, Denise was not there and her teenage son gave us a document with supposed deworming schedule and first shot. At that time we noticed sores on both ears that the son said was nothing. On our way home, she was found to be flea infested which took 2 days to resolve.

Monday, we took her to the vet and they said she had a bacterial skin infection, eye and ear infections, tape worm, and they didn't trust the document we were given with the shot and deworming schedule. Since then she has been back to the vet several times, and they now say she needs eye surgery for an entropion on her lower eyelid with continuous drainage and irritation.

We contacted them first by certified letter which could not be delivered and after multiple attempts was returned to us unopened. We then sent the same leter Return Receipt. We told them they had 7 days to reimburse us for all the vet fees or we would report them to you, and they have never responded. We know for a fact that they are continuing to breed with multiple dogs in cages in their back yard and their son said they would be breeding again right away.

We paid $350.00 for the puppy. Vet fees/flea medication/all other mediations totalling approx $282.00. She will also need eye surgery between $100-200.00.

We bought an adorable 10 week old Wheaten Terrier puppy from American Puppy club. We made the same mistake as many others and got very excited about getting our son a puppy for Christmas. We brought him home Christmas Eve and the poor puppy was never right since. He was at first unable to hold any food down. He then started making choking sounds. We took him to the vet and found out he had kennel cough. We were OK with that and the place said they would repay the vet bills. We thought that the vomiting was related to the kennel cought, as the vet said that could be the case. The dog was on 2 different antibiotics and a cough medicine for about 2 weeks and was still not keeping any food down.

We had to put him on IV fluids the next time we took him to the vet a week later. We were then told by the vet to feed him just chicken and rice and see if that helped. Well, it did, but if we fed the dog just a tiny bit too much, he would vomit everything out. So we had to try just feeding him one tablespoon of chicken at a time. I have to say, the poor pup is very hungry. He has a great appetite, he just can't seem to keep the food down. So, we feed him one tablespoon, then another 5 minutes later, and so on so that he won't vomit. I have to come home everyday at lunch to do this and I often take him to my parents house so they can feed him all day. Anything so the poor dog can put on some weight!

So, we took him back to the vet yesterday (about 3 weeks later) and the vet said he did gain about 2 pounds, but he was still way too skinny. He also told us that his lymph nodes were enlarged and he thought he had gastrointestinal lymphoma!! I am not an emotional person, but I starting crying before the vet could finish his sentence. He wrote us a letter stating the dog was unfit for sale and told us that even with treatment there would not be much we could do for the dog. He didn't even have the facilities to test for it there.

So we brought the poor dog back to American Puppy Club to see what we should do and they made us feel like we were trying to scam them! The lady basically laughed at me and told me the vet we went to (who they recommended!) was inexperienced and they would only accept a diagnosis from one specific vet at Middletown Veterinary Hospital. I'm OK with getting a second opinion (we would have done that any way) but when we tried to make an appointment at the place the Dr. she told us to go to was on vacation for the next week. There are a bunch of other doctors at the same place, but she still said we could only see him!

None of this is making any sense to me. We do not want to put this dog down. He has only been with us for about 6 weeks, but we love him dearly. However, we can not and will not pay for the mistake that this place made. The dog should never have been sold to us in the condition that he was in. He looks like he is malnourished when the reality is we spend all of out time feeding him and trying to get him to gain weight! So now we have to wait for the diagnosis from the doctor that I am sure is in cahoots with this place. Then we will probalby take him to another vet of our own and see what we come up with.

They offered to give us store credit (totally ridiculous) and my husband told them we either want this dog fixed and in good healh or we want our money back. No in between. I have no idea how this will turn out. We are all heartbroken and are out hundreds of dollars!

We have spent hundreds of dollars on vet visits and medications since the first week we brought the dog home. They have promised to reemburse us, but have not as of yet. The issue is still ongoing so I imagine they are waiting to see what the end result is. I can not even explain the emotional damage that has come to us just from feeling sad for the dog, and then from the company making us out to be monsters. This is NOT over! We will continue to fight them over this!

We had decided to buy an Miniature Australian Shepherd from Kathy T. at Boldheart Mini Aussies in Arizona. She toyed around with us not being able to tell us which of the dogs would be available until the day they were to be shipped out. The dog was a present for my daughter's 5 th birthday. Kathy assured us the dog would have a temperment suitabe for a household with and one year old and a five year old child.

Immediatley the dog showed aggressive tendencies. KAthy would not respond to our emails and calls. Than in one day the dog bit a 4 year old and attacked a two year old child.

After many calls she finaly called back and said it was nothing to worry about and doggy kindergarten at Petco would take care of it. Petco refused to train the puppy due to liability and all dog trainers agreed saying we had to go to a behaviorist. We tried to limit the dogs exposure to our children eventhough she tried to assure us the dog was fine around our own kids.

While we were all sitting in our house the dog bit my 5 year old in the face ripping her lip from her nose all the way down and causing permanent disfigurement. Kathy T. than admitted to dog was the Alpha of the litter and she had never used the stud before. Kathy T. agreed to take the dog back.

We sent it back to her after driving 200 miles to the airport. She was to refund our $1800.00 when she received the dog. We never heard from her until she refused to refund our money. She calimed our daughter must have "provoked the dog"..totally untrue! Now she is most likely selling the dog again to another family.

My daughter now has a facial scar. We had medical bills, loss of actual cost of dog and lots and lots of turmoil. It is very difficult to think we brought a dog into our house that scarred our child for life.

We purchased two labrador puppies In Sept. 07 for $1500 each. Dec. 08 one of the dogs (Jack) goes into congestive heart failure and is diagnosed with inhereited DCM (Dilated cardio myopathy). He is now on medications and is on a restricted exercise routine. Typically this disease kills within 6 months to a year. When we informed the breeder about this he insisted that it was heartworm. He said his dogs don't get heart disease.

After alowing him to converse with our vet and sending him medical records, Mr. Weiner says that DCM isn't hereitary. We have a signed schedule of contract that says that sunnyview labs will replace any dog that has an inhereited disease. He offered $200.00 off the next dog.

One disabled dog with terminal disease. Concern for the dogs brother who has same parents. Vet bill up to $1500 plus various meds costing $85 monthly.

Paid for a SHOW QUALITY pup, ended up with one with a bad bite and lots of health problems. Had to have major surgery right after we got him. Had a parisite infection that shut down his colon. Have been waiting for 4 months for a partial refund on bite and surgery, still nothing!

I would never wish for anyone to go through the emotional torment and financial expense we have incurred! We purchased an AKC pup from an excellent bloodline but feel we ended up with a part time breeder. Our pup is now growing into a beautiful dog but only time will tell if all the sickness and surgery has stunted his growth.WARNING- do not purchase a pup from this breeder without a full check up from an independent vet first!

I bought a doxie from them jan 2008. my daughter and I asked to see the puppy and they let us play with it for a while and when we said we were interested they told us that it was already neutered because of a hernia at a very young age. So now my daughter is crying that she wants the dog and I did not because I felt it already had problems being neutered at such a young age. But I gave into my daughter and bought the dog for over $1000.00. Now Cody was 1 yr. old in November and his right foot is completely turned out to the right. My vet said its a birth defect and will probably bother him as he gets older. He is not a mini and will be large and the weight will make it worse.

I brought him back to the pet store to show them and they said they wanted a letter from my vet. I got the letter and hand delivered it. I never recd a call back so I kept calling until I got the young kid NICK on the phone who said he was the manager. He said the owner of the place has to contact the breeder and see what will be done to compensate me. I told him for the third time I want them to pay for the surgery. I did a little web surfing and found that the dog came from the Puppy Mill Hunte Corporation, the breeder is D. McGinnis and co owner of the breeder assoc of america is J. Grastara.

I am getting the run around, but I will not give up. Cody has a wonderful personality and I want him to be comfortable. He is a great dog, very happy and playful. These pet stores need to be stopped from tricking people and taking advantage of consumers and these poor puppies from puppy mills. I learned my lesson, and bought my next doxie from a local breeder and I will get my next doxie from her, never again from the breeders association. I am going to report them to the better business bureau also. I told Nick from the pet store that I will bring cody to any specialist they want me to, but I just got laid off from my job so I do not have the money to go to another doctor. I have pet insurance for all 5 dogs, but its just emergency insurance, not for birth defects. I told Nick they are responsible for this defect.

I purchased a beautiful, happy male Shih-Tzu from Monster Pets on 8/24/08 for $899.99 + tax. His personality was that of a very active well rounded dog.He is up-to date with every shot and every appointment was kept faithfully. Even though I love Mr. Fritz for who he is, I was expecting to continue to see my little bundle of doggie joy to Sire one day. I was told that my puppy had a genetic trait.(CRYPTORCHID) Mr. Fritz had to undergo major surgery.

Mr. Fritz will not be able to sir puppies. He seems depressed. he doesn't chase me around anymore. He will not eat his food the way he use to. WHat can I do

Purchased puppy from breeder supposed to be 8 wks old. Received puppy on 19th. Took puppy to vet on 23rd because of blood in stool and dog could not walk on front paws. Vet said that dog was not 8 wks old when sent to me plus it had parasites and fluid in its front paws. $300.00 dollar vet bill. Called breeder and he told me he would not pay for the bills from my vet. He would take the dog back only if I did not take it to that vet again and I had to pay for the dog to be shipped back.

Dog was a Christmas present to my girlfriend. Breeder also told me that I should have come to him about the dog being sick and he would have sent me medicine for him. He is not a vet and he did not know what was wrong with the dog but he would have sent me medicine.

$300 vet bill Christmas present to Girlfriend was ruined

I purchased a 10 week old female collie puppy from Mrs.Vergari July 25 2008. The puppy was has been diagnosed with serious genetic and hereditary eye disease and has been blind since birth in the right eye, and limited vision and a partially detached retina in the left eye with a coloboma which gives the puppy a high chance of going blind in the left eye as well by the time she is 2. This has been confirmed by a canine opthomologist on 12.26/08.

The puppy also suffered from skin issues including demodectic mange which was passed from the mother to the puppy as well as puppy pyoderma and is still currently under veterinary care to this very day. I had planned on breeding and showing this puppy which Mrs.Vergari was well aware of and can do neither because of her negligent breeding of 2 collies which she knew would produce puppies like this.

The medical bills on this puppy has become an issue not too mention she will have to spayed now due to the fact that she has all these genetic and heriditary diseases that would be passed on to her puppies if she was ever bred. She will require special training since she is blind and will have to compensate with her other senses in life keep her safe. This is very disheartening and people like Mrs.Vergari should not be breeding Collies.

We bought a morkie puppy last 12/9/08 at Raising Rover Ltd. As per Pet Purchase Contract and NY Lemon Law that if a dog certified to be unfit for purchase due to illness with the presence of contagious or infectious disease within 14 days of purchase we have to right to reimburse the expenses incurred.

Last night we went to Animal Hospital at Lyndhurst, NJ for emergency around 10 pm since our dog was not feeling well. He seems to coughing and while sleeping at the middle of it wake up and cried. We had a certification of the vet last night fof unfit and cost we incurred. We tried to call Jeff this afternoon but was told he was busy. My husband tried to call again and they are not answering the phone.

We arrived late night and my husband was not able to go to work.

I paid 1,000 for my Shih Tsu and she also promised me the papers in days. I called, e-mailed--wrote numerous times. She kept putting me off for all different reasons. This is 4 yrs later. Still no papers. The woman is a liar.

I purchased a 9 week old yorkie from these people. I had her for 2 days. During the 2 days the puppy was having diahrea and lethargic. I took her to the vet the next morning and she tested a very strong positive for parvo. The vet said I should return her right away. The vet said the puppy had to have already had this before I got her.

When I went to return the puppy she said she would refund my credit card the price of the puppy. I have not seen any of my money and she has my dog on her website for sale. We also learned that another puppy bought at the same time we got ours also has parvo.

This Lady is selling sick dogs. She has lied to us and deceived us. My family is so distraught over this and then to see our puppy on her website is just heartbreaking.

I recently bought a Yorkshire Terrier puppy from Sherry, I instantly fell in love with the little boy and liked that Sherry seemed so honest. well within hours of getting him home, he started hacking I couldnt help but be nervous since I paid 1000.00 plus 300 shipping for him! I called Sherry she said he was fine when he left.

I took him to my vet and he was severly conjested. how she got him to pass a vet check I have no idea! This little guy ended up being put on antibiotics and fluid, I called Sherry and asked for a replacement, which she refused. This little guy died the next day and now she wont answer her phone

I am heart broke and out over 2000 with vet bills included

This breeder was originally known as Celtic Crossroads Kennels, she has since changed her name to Northern Hounds so that no one will associate her pups with Celtic Crossroads. I purchased a pup from her back in April 2008 with a severe over bite, 12mm, this is a hereditary or genetic health issue.

I asked for a partial refund on her purchase price of $1000.00 to help with the $2,000.00 vet bill I will have to have her canine tooth shortened and a root canal to prevent it from going into her hard palet. She would not return my phone calls, emails or anything until I found she had pups for sale again and she finally contacted me and offered to take the pup back. This is after she stated she would have had the pup put down if she knew it had an over bite.

There is no reason for this pup to be destroyed. With some medical attention she will be able to live her life like a normal Irish Wolfhound. This breeder is not a good breeder and does not stand by her pups.

Physical Damage: Severe overbite Econimic: $2000.00 vet bill

On 10/18/08 I bought a male chihuahua puppy. The pups date of birth 8/28/08 the ad on Kijiji states Pups will be registered with the American Kennel Club (AKC)and have all shots up to date. I called the vets office on monday and the girl said that the pups have not been seen and are scheduled for visit on 10/23/08. He said he would reimburse me $100.00 for him not getting his wormings and 2 shots. He also said I would receive my registration papers and $100.00 within 3 weeks.

When I called the AKC 3 different times they said the puppies were suppose to be registered at birth and since have not been registered. I have a copy of the Registration Certificate of the parents. No registration paper, no shots and wormings and no refund

My family and I purchased a puppy from Joyce in September 2008. After bringing him home, he became ill with a respiratory infection within a day and was highly infected with 3 different types of worms. We have been seeking medical attention with our veterinarian and are trying desperately to heal him. He had such a high volume of worms, that after weeks of treatments, he still has a considerable amount. We are treating him with a new medication and are hopeful that we can eliminate the worms that he was so highly infected with.

These puppies are boarded in grave conditions and are very sick and yet she is still open for business. I paid $750.00 for my puppy and the vet bills are accumulating quickly in our desperate attempt to heal him. This woman should be stopped and prevented from ever selling another animal again. She is more interested in the money than she is in their poor innocent lives.

We also purchased a genetically defective Weim puppy from Patty. As a result we were left with expensive veterinarian bills too. I contacted Patty and was advised she would not cover the vet bills and I even offered to fax her the vet records and she declined. I think it is repulsive for a breeder to be charging top dollar for a less than perfect family pet. Obviously, I never once thought about returning the dog if that was even an option. How can she sleep at night knowing that she is ripping off innocent families and burdening us with expensive veterinarian bills? Clearly, a clean, nice looking facility means nothing! I only wish we had done more research prior to purchasing a puppy from her.

My husband and I purchased a purebred German Sheppard from Keith in July of 2008. He sold us our puppy and told us what web site grandparents were on and about his breeding. He also assured us that our puppy's papers would be ready in 2 weeks and that he would send us them.

After several emails and calls and 3 months later he tells us that he is not going to give us the papers be cause he sold this litter cheaper than he usually does. I believe this is unethical and when I asked him to at least provide us the info so we could get the papers he refused.

We now are not able to register our puppy and the money we spent on the dog was wasted. When I pay for something and there is an agreement I expect it to be upheld.

She sold my husband and I a Five week old Golden Retriever puppy without his shots or a visit from the Vet. The puppy had a mishap with us in our home and we brought him to the Vet. that Friday nite, whick we picked our puppy on a Thursday. The doctor told us the puppy was too young to be sold and states that the puppy had a cold or an infection prior to being sold to us and the breeder did not tell us that. We told the breeder what happened and she said the puppy was wheezing when she sold our puppy to us.

Our puppy stayed at the vet's for two days in the ICU. and we could not see him. He was on IV, Anitboitics, pain medication. He is still wheezing but he is on the antibotics for two more weeks. The vet bill was 1,150.67 which came out of our pocket when the beeder should have help pay at least half. We called the breeder and she said noway was she going to help us at all. She was down right rude and used unchoiced words with me and my daughter.

Bought an AKC yellow puppy lab from the above breeder February 2008. Have not received papers as of September 2008. The above breeder keeps telling me she is having problems with her breeder. I need help...

Purchased Irish Wolfhound Puppy on 4/14/08. Puppy has a severe over bite, her bottom jaw is 12 mm shorter then her upper jaw. Her bottom canines are going into her hard palet of her upper jaw. Breeder did guarantee no genetic abnormalities, but would not return any correspondance back to me when I brought the over bite to her attention. After several attempts via voicemail and email she returned my email. She informed me that she was not aware of the over bite and she would need to see documentation, I forwarded the documentation from the specialist along with the estimates. She informed me that if she was aware of this over bite she would have had the puppy euthanized. If I want to send her back she would send me a replacement puppy when she has her next breeding in 2009.

I stated to her I did not want a replacement puppy but if she were to give me a partial refund of my purchase price of $1000.00 for this puppy. There is no reason why this puppy would need to be euthanized. I have not had any correspondance back from this breeder at all. I went back to the puppyfind website to find out that she has another litter for sale and unlike she stated we are still in 2008 not 2009. Most reputable breeders would ask that you spay or neuter your current puppy and would send you a replacement puppy. This was never offered, nor has she returned any of my requests for a partial refund.

Purchase price of puppy $1000.00, estimate to fix over bite $1000.00 - $1700.00.

I purchased a puppy from Charlene and 6 months went by and the dog started having seizure. With exctentive testing the seizure were set off by a congenital liver problem.

With a great big vet bill in hand I was told that she has a liver problem and has to take meds everyday of her life. With the meds are not that good for her also. But that is all that they can use to controll her seizures.

Bought a french bulldog on 9/11/08 (9 weeks old), paid cash $1000, this breeder had two puppies (a boy and a girl) and a another litter for 5 week old french bulldog pups and 3 English bulldog puppies. I took my pup to my vet 9/15/08 and she immediately noticed that the pup had signs of hydrocephalus. A congenital malformation which is often times terminal. She said the pup had a domed shaped head and far set eyes, which are hallmarks for this disease. She said the only way to make sure was to have a MRI which costs upwards of $1500.

I immedialtely called the breeder and left several messages, she has never called back. I'm certain that she knew the pup was sick. Now, I'm left heartbroken and don't know exactly what to do next. I would appreciate any advice you may have for me. I want to stop this breeder from doing this to any other future buyer.

On August 9th, I purchased a puppy from the establishment, a carry case and a kennel ($800+). On August 11, we picked up the dog with assurances the kennel and other items (dog carrier/dishes)would purchased that day for fedex delivery to my home (we needed the Kennel for potty training and travel). I paid for these items on August 9, 2008. On August 19th, I called inquiring into the status of my kennel since it had been over a week and I desperately needed the kennel for travel on Friday, 8/22.

On Friday, 22nd I called and inquired again THEY STATED IT HAD NOT BEEN SENT so I informed them I was going to PETCO to buy the kennel and to not send that item and refund my money. It had been close to 3 weeks and they assured me no problem. The following Wednesday, 8/27 the package arrived with the $56.00 kennel.

I called and they said I had to speak to the owner and they would give him my number. I called again on 8/29 and left another message and I have never heard from them. Since they are not reliable I hesitate to send the item back and not get my refund.

I purchased a beautiful puppy on Saturday August 16th at Keller's Flea Market in Savannah Georgia from a company called K-Bar Kennels.

The lady that I spoke to, Kathryn B. (breeder number 64713), assured me that my puppy was healthy. She gave me the paperwork that stated that she was up to date on all of her shots. I purchased the puppy for $300.00 cash and took her home not knowing that she was a very sick and on the verge of dying.

Saturday, Sunday and Monday (August 16th-18th)she seemed very tired. She was lethargic and wouldn't seem to do much of anything accept sleep. (I actually took off work to care for her Monday and Tuesday because she was so sick.) Tuesday, August 19th, she began to throw up large amounts of food and water. She didn't seem to be able to keep anything down. I continued to care for her thinking that she had a stomach bug. Tuesday night she began to have severe diarrhea and could not stay awake for more than a period of about 15-20 minuntes.

I called the vet and she directed me to how to care for her. She told me that if the condition remained I would need to bring her in.

Wednesday, August 20th, the condition continued. Wednesday night I took her immediately to the Godley Station Animal Hospital to have an emergency check up. The Doctor took a sample of her stool to discover that she had Giardiasis (GEE-are-DYE-uh-sis) is a diarrheal illness caused by a one-celled, microscopic parasite, Giardia intestinalis (also known as Giardia lamblia).

She was loosing a lot of liquids and could not keep anything down. The doctor sent me home with some medicine and told me that if she continued to throw up that she had to be hospitalized. The next day, August 21st, she was sent into Godley Station Animal Hospital at 7:45 AM. The vet says that she has the Parvovirus.

I am completly astonished with the condition my puppy was in at the time of sale. Not only did she have ear mites, Giardia, and worms I was told that she could possibly have the most deadly puppy virus which is Parvo. My puppy died August 23rd from Parvo in the care of my vetrinarian. Since I could do nothing else to save my puppy I hope that this will help to save future puppies from the bad conditions and neglect they are experiencing at this facility.

We spent 300 dollars to purchase the puppy, around 750 on vet bills, 150 on toys and food,100 dollars on cleaning the whole house, not to mention the heart ache and pain that we have endured.

Breeder sold me a dog in which she lied about the age, health and disposition. Dog came to me with mange and severe separation anxiety. I tried to work with it for about three weeks and then realized I had been scammed. Breeder wouldn't return my phone calls until I got Cardigan rescue involved, at which point breeder took the dog back but would not return my money.

Since I've worked with other breeders and now realize that this woman violated a particular code of ethics, sold me a dog without a pedigree and sold it as a show quality dog. She completely took advantage of my noviceness with being a new purebred dog buyer/ owner.

The dog was $1000, and the vet expenses added up to around $150.

This so called breeder sold me a puppy with written & signed agreement stating I would receive AKC papers 3 weeks later. I purchased the puppy in the beginning of June and still have not received them. The puppy also has been diagnosed with aortic stenosis which is a genetic disease. I don't believe this lady is a true breeder. She will not return my phone calls or emails.

I paid $1300.00 for a puppy that is supposed to be a pure bred and another $800.00 for medical bills.

There was a mix up and we received the wrong dog initially. We ordered a Maltipoo and got a Chihuahua. Our puppy was sent to New York then put on a plane back to California. We kept the Chihuahua overnight and sent her to New York the next day. It was frustrating, but we were so excited to receive our maltipoo we let it go. When we did receive her - she seemed fine; however, not even a week after receiving her, hadn't even been able to get her vet check up completed, she got sick, and ended up in emergency care. She didn't make it - before I was able to send back the paperwork to Kae.

After a month and a half she advised that it was on us. We are very disappointed in Kae's attitude, business practice and the fact that there was no sympathy at all once she found out the puppy didn't make it. We would like a refund for the cost of the puppy $772, as well as for the emergency services the puppy received, for a total of $1492.

My husband and I purchased a pure bred on June 17, 2007. He is a sily terrier born 3/15/07. On March 17, 2008 I took him to the vet. for what looked like pink eye. After three visits to the vet we were advised to see a specialist. After 5 months of oral treatment, we were informed our pup was born with no tear ducts and surgery would be required to save his sightt. They actually create tear ducts thru the salivary glands. After 800.00 thus far on his eye treatments, his surgery is going to cost a minimum of an additional 2,495.00. Our doctors office said to contact the kennel we bought him from so that they would be aware of their breeder.

While looking for their number I came across my paperwork from them. I have a warranty for two years from date of purchase which states they will pay for the price of the dog or a 1,000.00 for the surgery which ever is less. Mikey, cost approx. 701.00 with tax. I contacted them on 7/11 and spoke with Linda. She told me not to wait for the surgery and to bring them the paperwork and the diagnosis asap. I brought them the paperwork on 7/19. I was told Linda was on vacation while we spoke with a young man named David who worked there. He also had bought a dog there who needed hip surgery and Dale, the owner honored it. David spoke with the owner, Dale S., via phone while we were there and he said he would look over warranty and paperwork.

I called on 7/23, Linda said Dale would call after he looked over the paperwork again . I called on 7/30 and Linda said Dale was still going over warranty and would call me back. I called on 8/6 and now Linda says they are not Shady Pines Kennel, just Kennel now. She answers the phone, hello, no salutation and the owner is the same, Dale S. I don't know what they are doing but something is not right. He has not called me once and I believe his does not intend to honor his own contract and warranty.

I love my puppy dearly. His total treatments are going to total approx. 4,000.00. I think it's awful that this pet dealer will not honor his warranty for 700.00. I can only imagine that I am not the only customer that is having problems with their puppies due to his breeders/business ethics. I believe he is in the process of changing over to avoid his financial obligations. Even his web page is Shady Pine. Thank you for your consideration

In May 2005 we went to National Breeders to buy a new dog. We went there because we heard a lot of advertisement on the radio and newspapers and assumed they were a reputable store. We bought a siberian husky for $1600 and were assured that their dogs dont come from puppy mills. So we bought the dog and the next day he had a terrible cough. So we took him to the vet and he told us he had an upper respiratory infection and was "unfit for sale"

So we went back to the store and told them what happened and they said they could exchange the dog for a different one, they could give us store credit or we could keep the dog and get reimbursed for the medical bills! Just like that, like my poor dog was a pair of jeans you can just return! So we decided to keep him and it took over 2 months for them to reimburse us for most of the medical bills. They are more interested in making money then they are in the well being of these dogs. I urge people not to buy dogs from this store or their store in Brick called Breeders Association. Yes the dogs are adorable but they come from puppy mills and are sick.

My family and I purchased a Yorkie from the National Breeders Association in June 2003. He was originally supposed to be for my mother, for she always wanted a Yorkie. My mother had to get back surgery so that left me, the oldest child, to take care of the puppy, who we named Sportster. Sportster filled an empty space in my heart that I didnt know I had. He slept with me and smiled at me every time I came home. He was the love of my life. Well on November 17,2006 after he ate his dinner he started throwing up. The first couple times I just thought he just was just to overwhelmed before he ate since he hasnt shown any sign of sickness. By 2 in the morning he couldnt even keep water down. My mother, my boiyfriend and I drove Sportster to the Garden State Veterinary Specialists in Tinton Falls. He was there for a week getting worse and worse. My poor baby had to get a Plasma transfusion and all kinds of tests.

I drove a half hour everyday to visit him because I didnt want him to think I was leaving him. Sportster and I had a very special bond so being away from him was very hard for me. In the end the Vets diagnosed him with Heart and Kidney disease. Now how a 3 year old puppy could have those such problems was ruled out at the begining, I was told that he had to have been born with this considering he had no other health problems. On November 23rd I was told I had to put him to sleep. I totally lost it, I took Sportster home for one last night and on November 25th,2006 i held him in my arms while he was put to sleep. Just before he went he licked all the tears off my face.

Three years is way too young for a puppy to have to be put to sleep. Especially for an 18 year old girl who was very attached to her little baby boy!

i purchased a "pure breed" male maltese puppy from national breeder's association in middletown new jersey in january of 2003. the price of the puppy was high, but the sales person assured me that it was due to the "champion blood lines." the puppy cost roughly $3,000. this puppy, according to joe, was only going to get to be around 5-7 lbs. he told me that this puppy was a special small breed. now, i did not have any health problems or anything with the puppy. he was perfectly healthy. my grandmother and i fell in love with him immediately. the problem with him was, he was growing a lot. he gained a couple of pounds in the first few months that we had him. and it was definitely not due to over feeding him. he just got longer not fat. i tried calling national breeder's association to ask them about nico's growth.


joe told me that nico would only reach 9 lbs tops. i was very upset at that point because i paid top dollar for a supposed pure breed maltese tea cup type puppy. now, my grandmother is 77 years old, and not in the best health condition. she is lonely and misses my late grandfather. i purchased this puppy to keep her company. i wanted a small lap dog for her. her skin is very thin and any pressure can bruise and cut her. a small dog under 7 lbs was perfect. fastforward to 2006, nico the "pure breed tea cup maltese" is now 14 and 1/2 lbs. his fur will not grow straight and silky like the breed is supposed to. he has ***** curly hair that is coarse. he is not fat, he is long with a not so dainty build. my vet thinks he is a mixed breed, possibly a maltipoo, because his frame is similar to a poodle, and so is the fur.


we will never give up nico, we love him so much. he keeps my granmother company, gives her a purpose to wake up in the morning. but, nico is too big for her delicate condition. he scrathes her skin and bruises her quite often. he gets very excited at any loud noise. he jumps on top of her and then will run across her lap and arms causing bruising. my grandmother had knee replacement surgery a year ago, and because of nico's size we were worried about him jumping on her healing knee and harming her accidentally. we had to keep them separated for about a month. this was hard on both my grandmother and nico.

We purchased a beautiful Boxer November 2, 2004 from National Breeders Associaton in Middletown, NJ. From day one he was aggressive towards us and got along horribly with all other dogs. We were told he was 8-9 weeks old, until they conveniently wrote 11 weeks on the papers as I was paying for him. He had kennel cough when we brought him home, however, National Breeders Assn. said this was to be expected. Our dog also had diarhea for the first six months of his life. We tried every food out there; hard, soft, organic, expensive, cheap, and nothing seemed to help very long. Finally a vet told us he probably had a mild case of Cholitis.

I purchased a Shih Tzu, which I named Giorgio, from the National Breeders Association in Middletown, NJ. On that very evening, the dog began sneezing frequently and I became immediately alarmed. I called the National Breeders Association and spoke to one of the employees, Becky, to let her know the condition of the dog, as well as to obtain some advice on what to do. Becky advised me to keep Giorgio warm and she instructed me to keep a close eye on him.

The puppy's condition worsened within two days; the sneezing never ceased, he wasn't eating on his own, and he began coughing with an increasing intensity. Again, I called the Association and this time spoke to Tanya, the woman who actually sold me the puppy, and her only remark was that Giorgio's condition was normal and he probably caught a cold in addition to kennel cough. She advised me to seek veterinary attention for the puppy if I felt the situation necessitated this measure. Without hesitation, I did. The doctor stated that Giorgio was "unfit for sale" and that his health condition would probably improve within 10 days or so with the proper medication and attention.

I had been in the process of house breaking Giorgio through the common practice of crating; however, because of his poor health, I was concerned that the normal process of housebreaking him would aggravate his condition. I did not think it was fair to crate him for 6-7 hours during his period of sickness while I went to work. My main concern was that the dog be brought back to good health, therefore, I called the Breeder's Association to let them know that I had no choice but to return the puppy because he needed close medical attention which I couldn't properly provide.

I expressed to both Tanya and Joe (owner of the Association) how appalled I was that they would sell an animal to anyone in this condition, and their remark was that Giorgio's ailment was quite common and normal. Well, Giorgio's condition should be neither common nor normal. On March 27, 2004, the puppy was returned to the facility and Tanya and Joe gave me three offers. The first was to exchange Giorgio for a different puppy, which I instantly and vehemently rejected as I was strongly attached to Giorgio and, in my opinion, puppies are not like a pair of jeans to be exchanged for a different size, color, or fit. The second choice was for me to take Giorgio at a reduced price of $1500 (original price $2378.94) and provide the necessary medical care myself or leave Giorgio with the National Breeders Association until he got better and then buy him back at that discounted price of $1500. I chose the last option.

What ensued was a verbal agreement between National Breeders Association and me that I would re-purchase Giorgio as soon as he was well and fit for sale. I had complete trust in the Association to provide the best medical care and attention to the puppy, as well as trust in their professional and business ethics to honor the agreement we had made. At that moment, I had no reason to doubt their intentions as anything but genuine. I informed them that I would be calling on a daily basis to check on Giorgio's health status, which I did. It seemed they were very receptive to and welcoming of my concern for Giorgios health. Everyday I called, and everyday they would tell me that Giorgio was the same and not eating on his own, requiring forced feeding.

This went on for two weeks. I never received any positive news on the puppy's health. Nonetheless, I was hopeful that Giorgio would be healthy enough for me to purchase him back sometime during the week of April 5. On Wednesday, April 7, I called Tanya and she nervously said, "Hi Margaret, I'm going to have to call you back because I'm busy with customers, but I'll call you as soon as I can to let you know how Giorgio is doing." An hour passed when she finally returned my call only to say, "Margaret, I'm sorry to tell you this but Giorgio was bused back yesterday to the breeder in Oklahoma because he was not doing well and we felt that this was for the best." I was so completely bull-dozed and shocked by her words that I couldn't even muster up a response other than to say that I would have to call her back. I couldn't believe the words I had just heard! It was incredulous to me that these seemingly caring people would put a helpless, sick puppy on a bus, for who knows how many hours, back to Oklahoma! How could they torture an ill, 2 month old, puppy like that????

I was devastated by the news. When I regained some sort of composure, I called back for an explanation. This time I demanded to speak with one of the owners, either Joe or Bruce. I spoke to Bruce and he reiterated and confirmed what Tanya had said to me earlier, that the dog was no longer in their possession and bused back to Oklahoma. He justified his actions with the reasons that the dog was a finicky eater and too needy, reasons which I found to be totally absurd and bizarre in light of the fact that I was willing to take the dog as long as he was in good health. I first wanted to know why they did this without extending me the courtesy of a phone call considering the fact that I had been calling on a daily basis in hopes of repurchasing this dog that I fell in love with instantly.

Secondly, I wanted to obtain details as to where exactly Giorgio had been bused so that I could go and retrieve him myself, no matter how far or costly. This is how much I wanted, and want, that puppy. I was told that I had returned Giorgio for a full refund and they were under no obligation to inform me of anything regarding the dog. Bruce also refused to give me any information as to the name, address, etc., of the place to where Giorgio was bused. On Thursday, it dawned on me to look at my copies of the documents and paperwork I received upon Giorgio's purchase. This is where I found the name of the breeder. I researched the Internet for contact information and after I successfully found a phone number, I proceeded to call Mrs. Kinzer in Missouri, only to find out that Giorgio was originally sold to a broker in Oklahoma and that she was not involved in any way with the National Breeder's Association of New Jersey. Mrs. Kinzer did, however, furnish me with the name and number of a woman who might be able to help me. I called the phone number of a Ms. Lauren Hall, a dog broker who was very sympathetic and eager to help me locate Giorgio.

I gave her all the information she requested: Giorgio's id #, registration #'s of the mother and father of the puppy, description of the puppy, etc. Within the hour, she called me back with the phone number and the location of the broker that would either have the puppy or, at the very least, know his whereabouts because they handled the sale of Giorgio to National Breeder's Association. I was greatly encouraged by this information and hopeful that I would find this puppy. As per the information I received from Ms. Hall, I called "Pine Spring Pets" in Atoka, Oklahoma and spoke to a woman named Trudy.

After sharing Giorgio's story with Trudy, she told me that she had no record of receiving Giorgio nor was she aware of any pending return of a puppy from the National Breeder's Association. Trudy was extremely sympathetic towards my plight and ensured me she would get to the bottom of this and find out where Giorgio was. I waited for Trudy to call back, but she never did, all the while the anxiety in me building up envisioning this poor puppy lost somewhere, left on a bus, stolen, or worse, dead. Realizing that Trudy was not going to return the call, I decided to call her back. This time Trudy was like a different person. She was curt, unhelpful, and no longer sympathetic. Yes, Trudy found out exactly what happened to Giorgio, but she told me that she COULD NOT and WOULD NOT disclose any information regarding the puppy. Trudy also told me that Bruce, from the National Breeders Association, would be calling me shortly.

Well, Bruce never called so I called him and left a message with Becky to have him call me. After two hours waiting for Bruce's phone call that never came, my sister, Angela Cavera, decided to try to get a hold of Bruce herself. Again, he was too busy to come to the phone and she left a second message for him to call. Bruce, again, DID NOT call back. After another hour, my sister made a third attempt and finally Bruce came to the phone. Bruce told my sister that the dog WASN'T shipped back to Oklahoma and gave no explanation for the horrific, heart-wrenching lie that he and his employees told and that Giorgio was still in HIS possession and he had no intention of selling me the dog even if the dog was better. Their words, our agreement, were meaningless to him. Red flags started popping up everywhere. I feel that I was not being told the truth. I still dont know where Giorgio is. I dont believe them and I dont trust them. Perhaps he is still sick. Perhaps he did not make it. Perhaps there was foul play of some sort.

But the most likely scenario is that the National Breeders Association sold Giorgio at full price to someone else, probably not disclosing his ailments to the new customer. Why sell him back to me for $1500 when he could be sold to someone new for the original price of $2378.94? I understand this is purely business for some people, but it is not for me. I am a dog lover by nature and I dont appreciate being played with and thats exactly what the National Breeders Association people did with me; they played with my heart and mind. I want the National Breeders Association to be held accountable for denying that dog a most loving and caring home with me. I may not have a legal leg to stand on, but I believe businesses in the United States of America have an obligation to be honest and forthright with their customers.

What the National Breeders Association did to me was dishonest, unprofessional, and downright cruel. How dare they lead me on for two weeks to believe I was soon getting my puppy back and then try to pull a fast one by telling me they returned the dog to the broker in Oklahoma, when they never actually did!!! I am sure my actions to try and locate Giorgio in Oklahoma were never expected, but this is how serious I am about getting my dog back. I want answers. I want to know where Giorgio is and I want the National Breeders Association to be accountable for what they say and promise; otherwise, that business should no longer be in business. I beseech you to help me resolve this matter. I beg you to investigate Giorgios well-being, health and whereabouts. I question the integrity, honesty and business ethics of this association. I plan to take futher action and possibly go public!

We went into this store to look at a dog. After playing with the dog for a few minutes, the sales girl said it was getting close to closing time and if we were interested we should make a decision before they closed.

I have allergies with animals so we were really just trying to see if we could even have a pet in the house.

As we made our way to the door, the sales girl told us that this dog can be held till the next day. We did not want to make a decision to buy a dog on such short notice. As we left , I told the Sales girl that I would call them the next day to let them know if I wanted to buy the dog.

At some point she had asked us to get a copy of my charge card so that if I was to purchase the dog, they would have the card. I gave her the card but never thought they would charge it without a purchase.

That evening I had severe allergies and realized we can not bring a dog in to the house. The next morning right as the store opened I called them and told them that I could not take a dog because of my allergies.

They said okay and we hung up.

I got my charge bill next month and found that they charged my card $500.

I called them many times and could not get a call back. I finally spoke with a Bruce who apparently is an owner and several times he agreed to give us a credit back but never did. I spoke with him again 10/6/05 and he said he would call the next day and still never called me back.

I called Citibank to dispute this and the National Breeders is saying that their policy is such that even if you buy nothing from them , they can charge your card.

As far as I know in NJ , this is Illegal. There is also a 3 Day right of recision in NJ which they are not adhering to as well.

I want my $500 back.

On November 26, 2004 we stopped by National Breeders looking for a Pekingnese puppy, but they had none. We spoke to one of the Sales people who talked us into getting a Pomeranian puppy instead that it would make the same type of companion. We told him our situation that we lived in an apartment and were looking for a quieter dog and that Pomeranians were very talkative he told us that all it took was training and the puppy could stop barking, no such luck we hired a personal trainer to come to our house and train our puppy yet she loved to talk. We then expressed our concerns about buying a pet shop dog and he stated that he's not a pet shop he's the middle man for you and the breeder and that they do not get their dogs from puppy mills, we were assured of this several times.


A female employee put us in a cubicle with the puppy to play with and interact with to see if we liked her, when asked we were told that the cost for her was $2,200 when we looked a little shocked the sales woman said she would be right back. When she returned she told us that the puppy was shipped with 2 of her brothers and they were selling for $1,600 and she didn't know why the female was so high but that she could sell her to us for that price. We agreed and left with the puppy, on the ride home the puppy started coughing and gagging which I thought was just the pupppy getting car sick, but the cough never went away. A day later we rushed our sick puppy to Oradell Animal Hospital where she was diagnosed with Kennel cough, it was such a severe case that it lasted 11 weeks. We called National Breeders to tell them because we knew that she shared a cage with her brothers and that Kennel Cough was very contagious and we were told that Kennel Cough is not a big deal that it's the same as a child getting a cold in day care. We believed that until the first medication didn't work, then the second medication didn't work.


When we initially contacted National Breeders regarding the bills we were told by the owner Joe to see his Vet and that all of the bills would be paid for by him, however we live over an hour away and we were more comfortable with the Vet that we already formed a relationship with. He also told us to just bring the puppy back and he will give us a replacement puppy for equal value, which didn't sit well with us because we already formed a bond with this puppy. Finally the third medication worked on our puppy but she needed it refilled three times bringing her total illness like I said to 11 weeks, so far our puppy experience has been a nightmare. We submitted all of our bills to the warranty company with the letter for "Unfit for Sale" which is required but yet we were still told that they do not have to cover all claims, when we called National Breeders to tell them this we got a total run around.


Finally after several phone calls and arguments the owner of National Breeders reimbursed us for the vet bills but I had to keep on top of him and constantly call to get the refund which we are still owed $35.00 for one of the medications. Now we've had the dog for less than 7 months and we just found out that she has a congenital condition which requires surgery to correct her back legs. We have received yet another letter for "Unfit for sale" by our Vet. When we contacted National Breeders again we were told that we were a couple of weeks over what the law requires and that they are not liable to pay any of the bills. The surgery is now going to cost us $2,900, and that's just for her one knee. We have been lied to by these people since day one and given a complete run around every time that we've had a problem. We can't even get the owner to return our calls now. They've made it very clear that the dollar is the bottom line here not the animal.

My boyfriend and I had purchased a puppy from this store july 14th 2004 upon arrival home the dog started acting very sick> after a trip to the vet I was told the dog should not have been sold to us due to advanced kennel cough and possibly fluid in the lungs, a letter of unfit for sale was prepared. After this I returned to the pet store and spoke with one of the owners. When I had told him i met several other people who were waiting for reimbursement months after the fact the owner assured me a refund in 8 weeks. I declined and thought he was solely responsible for this since the dog was sold to me sick.


I informed him on what a horrible business he was running and told him I would let everyone know not to buy a puppy from here. He informed me I was only 23 and did not know enough people to hurt him and if he lost my business it didnt matter. He told me to just return the dog like it was a shirt or something. After feuding back and forth over this poor sick puppy he thought he was doing me a favor by sending me to Holmdel vet who come to find out is the doctor that examines these dogs initally and that this store has some type of agreement with and he treats his dogs free. So after him making me believe he did me some sort of favor. He really just sent me 20 minutes out of my way to one of his buddies to patch this dog up. As sick as this dog is and as much as its taken to nurse him since he won't eat or drink and coughs constantly I would not give this dog back to a company who treats there animals so poorly.

I purchased a Bichon Frise about 7 weeks ago. Right after I became sick and I wasn't able to care for him. I called National Breeders right away. They said all they could do was take him back and give me a store credit but I still had to pay for him. They are very unfair. They don't give you a chance to change your mind if things don't work out. They are so overpriced it should be illegal. I paid over $2,000 for the dog and when I went to the vet he had roundworm. When I called them they didn't want to know me. I don't think they stand behind their health guarantee. They didn't even offer to pay the vet bill to cure him.


I also had to medicate my other pets because it's contagious. I purchased three other dogs from them in the past. One has a serious heart defect, one had a luxating patella and the other had an intestinal virus. I hear so many complaints about them from other people. All the pets have health problems. They get their pets from breeders who they know nothing about. They don't care about their pets. They are just in it for the money. Their contract is very unfair. I've been trying to sell my Bichon now and I can't get an offer higher than $500. Also, when people hear that the dog came from there they don't want to buy him because they know their reputation. I don't know how they stay in business. It should be illegal. So many people say that the dogs are nasty. They bite and they can't get them housebroken. I had to give away two of my other dogs from there because they were so hyper and they barked non-stop. For what we pay they should be perfect.


I got one good dog from them. They first one who has the heart defect and I only say good because he is very sweet and well trained. I just have to hope that he lives a full life. He is only three right now. I have to pay every year for an ultrasound to check his heart. They reel you in because they know you can't resist a cute puppy. By the time I found out about my dog's heart defect I was attached to him. Their contract is ridiculous. How can they justify paying that much for a dog? I have looked in the paper and Bichons go for $500 at the most. I can't keep him but I don't want to lose a lot of money on what I paid. I don't know what to do. How do they stay in business if so many pets from their have health problems. I think they get their pets from puppy mills and they are overbred. All I want is to be able to return my dog and not have to pay for him. I wish there were a way to sue them. It's all so unfair and I will never purchase another puppy from them and I will make sure that no one I know does either.

I recently bought a dog from National Breeders Association and am very unsatisfied with their promises, although very happy with my pup; a male boxer named 'Buddy'! First of all, much like the other complaints I have read this dog too had 'Kennel cough' but a company called Household Pet Protection did reimburse me on behalf of NBA. They promised that the dog would have all of it's shots and lifetime training included in the hefty price of the pup which was $1200. I have had to get the dog all of it's shots, paying for it myself at Middeltown Animal Hospital. The training is cruel! I brought the dog to the them as agreed and they immediately put a choke collar on him, I explained that I did not like the idea but they talked me into taking it home and giving it a try so I did. The young trainer Jay expalined that it is the sound that scares the dog and that it was completely painless, and I bought it...


The second session Jay asked Bruce to work with Buddy. The first command that Bruce gave to Buddy, Buddy did not respond so Bruce yanked the choker so hard that Buddy gave a painful loud yelp. I did not let this person continue any further, I told him that he did not know what he was doing and I would not allow anyone to treat my pet this way and if my pet now had windpipe or esophogus damage that he would be held responsible for it. He procedded to say that I did not know what I was talking about that it did not hurt my dog. I explained that it was the same type of sound that comes from a dog when you accidentally step on its paw, which absolutly is a painful cry! He says that he has done this for 16 years and was a respected professional, I really can not believe that as he lost my respect at that very moment and I had not known him for more than two minutes...


I told him that it is a fact that a dog that is abused will eventually turn on that hand that abuses it and this is no way to treat an animal especially with a baby on the way into my household. I also told him what a jerk I thought he was and left right away. I am concerned for other pets at that facility as this guy is a senior employee there and I really feel he is a danger to the other pets that are there. I really feel that this place is giving very cruel and possibly dangerous training instructions.

We headed all day for a long drive to Middletown to look for a pure bred lapdog. The moment we got in their shop, the sales rep were all decent and nice. The first quote was $2,300 for a tiny pup that sells for $900 at the most with a champion bloodline. It was shocking how they are able to name their price unreasonably. After about several minutes of listening to their sales talk, I know for a fact that it is a scam. The 2nd rep came after me, wouldn't let me talk but there is no reaon for me to be disrespectful as I am a walk -in customer. So, I decided to say no, and they were cutting their prices down as if these dogs were perishable food and would expire soon so it scared me. At the parking lot, a 3rd sales rep came chasing us and said they can offer it for $800 to $1200. "No thanks" is the best answer to people who run this kind of business. Aside from that, everyone must read the rest of the complaints about National Breeders Association in New Jersey, how these people were screwed in (sorry for the layman's term). I feel sad for these victims. I hope someone will do something about it.

After purchasing a purebreed Soft Coated Wheaten Terrier on 3/23/03..I noticed shortly after I returned home with her that the puppy had a severe cough. I promptly followed up with the vet that National Breeders recommended. He prescribed cough tabs and an antibiotic for kennel cough symptoms. And had to re-administer all the vaccinations that National Breeders claimed the puppy had received.

I continued going to this vet because he was aware of the puppies history and was working with what seemed all National Breeder pups. After almost 2 months, several vet visits,two different antibiotics, cough tabs, vomiting, diarriha, loss of weight to the puppy and many sleepless nights. I decided to go for a second opinion where I was very surprised and upset to find out my poor puppy has pneumonia in BOTH lungs. I feel cheated as I trusted both facilities to be up front with the puppies health prior to me purchasing her.

I plan on seeking some form of restitution beyond whats stated in the contracts and health guarantee and suggest that anymore else with these types of problems due the same.

Thank you.


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