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Lin of Fresno CA (05/19/08)
After learning that Evanger's has no interest in testing the can of food that Joel their Vice President requested I return to them specifically for testing, and being accused of many things that are not true, I told them I would be sending back the canned food I have at home that has not been used or opened.
I was sent an email from their office manager, Cyntha, that kept accusing me of things that are not true. Cynthia also told me in her email message that my dog was experiencing renal failure!!!!! WOW to be able to diagnose a dog over the internet without seeing any of their blood work or other testing is amazing! I am so impressed - NOT! I replied to her that her statement was not true and the other statements accusing me of my dog having this condition for a few years is also not true and their accusation that my dog has been on Science Diet A/D for a long time is also not true. At no time was my dog ever on that food. She is on over the counter Science Diet for Sensitive Stomach since the end of March.
I asked Cynthia a couple of questions, since they will not share the Vice President's email address with me and she now is, I guess, too scared to answer me because she is just ignoring my questions. I do not recomment this band of dog food to anyone and I sincerely hope that anyone who talks or messages them is prepared to be treated rudely and without concern. I had a horrible experience with them and since Joel and his wife are the new oweners all we dog owners can do is stick together and pray all of our dogs get better without any help from Evangers. I will be testing my food. I will be happy to share all of my experiences with anyone who wishes to contact me.
Leslie of Tabernacle NJ (05/15/08)
I had a problem last year with Evangers dog food making 1 of my dogs very ill & 4 others less so. After trying to get answers from them for 3 months,I gave up & had the food tested myself. These results are online. Recently the co had a different problem with the FDA & an employee was on a forum I belong to. He encouraged me to contact them again. I did so & the phone call was very unpleasant & rude. They did however send me a refund for my food order.
This employee was online again & suggested[without names] that the reason I had no contact last year was that I tried to extort money from them.I have copies of all my order,test & refund papers. I can get copies of my phone bills showing my calls to them,I do not have the emails from last year. When I asked that they specify online whether or not they were talking about me they gave a round about answer which did not exclude me. They also had on their website a statement denying the emergency operating order from the FDA. It was removed today from their site, but I have a copy of it. I have also printed out a copy of their online accusations in case they delete them. I would like to see something done about the fact that they are printing lies about me online and that there are false statements on their website.The details are too long to post here.
I was left with vet bills,testing problems and a very sick dog with no explanation. Now I have my name and reputation being attacked online.
Lin of Fresno CA (05/14/08)
Well everyone, I sent Evanger's an email to see what the status of my food is and had to send the message twice only to learn it has been sitting on Joel's desk for a week! He is sure that nothing is wrong with it so has not sent it in for testing. He said he thought I would send in my own can for testing. What's wrong with this picture? Anyway, my opinion is that he didn't care enough after telling me to send in the can to him to actually have the tests done and now he is blaming me for not doing it. I won't be buying Evanger's again and I have 13 more cans at home. I have messaged the office manager to let her know I am returning them for reimbursement. We'll see how long it takes for a response!
I have spent over $1,400.00 in vet bills at this point trying to find out what is wrong with my dog.
Lin of Fresno CA (05/09/08)
I have posted below. I spoke at great length to Joel, the Vice President. He assures me there is nothing wrong with the Canned Chicken. However, he did agree to have my specific food tested. I have sent the food and I know it has been received because I have the acknowledgement from the postal service. I messaged the Office Manager, Cynthia the day the food was received but have had no reply....yet again I know she got my message because I did a return receipt on it. I'm just waiting to see if I ever hear from them again as since the phone call I don't get any replies. I think it's horrible that there is no response from a what is considered a reputable company. We as consumers are concerned about out pets.... guess they aren't!
To date, to find out what is wrong with my dog, I have spent over $1,000.00 in vet bills.
Maryllen of Green Valley AZ (05/06/08)
I wrote in reference to your posting of FDA listing a needed permit for Evangers dog food to continue to sell. I notified you that my dog had died and I used to feed that food. It is NECESSARY that I notify that the Necropsy on my dog with the diagnosis has been received and reads as follows: Diagnosis: This animal has a disseminated round cell neoplasm. This finding is the most significant and the likely cause of the animal's death. There is also severe gastrointestinal hemorrhage that is probably secondary to the neoplastic change.
I tried registering for your news letter and was unsucessful can you help?
Holly of Wheeling IL (04/30/08)
Your statement on your web site is false and misleading. I suggest you find out the true story by going to our web site or calling Evanger's. We are making food and shipping food. If we were cleaning up our act the FDA would not allow us to make food!
Maryllen of Green Valley AZ (04/29/08)
dog food. Siezures, nonreactive pupils,diarrhea changing to bloody diarrhea. extreme PHOTO-sensitive.Stomach pain/ hard. Thought food might have caused a problem , threw out old bag of Ev. and opened new bag. Two other dogs in house one appeared sick and started getting slightly better but not normal yet.
eventual death of acutely ill dog after approx.10-14 days under vet care. I am devastated. Vet sent body,and anything I remembered giving her including Evengers food to University of Arizona path. They mentioned several possible diagn.-- they have slides and they say they have saved tissue samples from liver , spleen etc. Much more to tell but I am too emotional at this time. Read that there was a emergency permit enforcement by FDA said Dr. Stephen Sundlof director, Center for Food Safety and Applied Nutrition. I called Evangers to let them know before I read this article . When I saw someone else had a problem I felt it responsible to write hoping to prevent any possible further losses.
Joel of Wheeling IL (04/26/08)
The FDA release that this article has copied is highly innacurate. Evangers is not under emergency permit and continues to manufacture its high quality produucts and distribute them worldwide with FDA approval.No products have been alleged to be unsafe. There are no requests for recalls of any of its products.THANK YOU. V.P. EVANGERS
Lin of Fresno CA (04/25/08)
I feed my 3 Miniature Pinschers a few teaspoons of canned Evenagers each day along with Nutro Natural Choice Dry food for Sensitive Stomach. All my dogs were really sick and so we took the off the Nutro thinking that is the problem. Their food is currently in for testing. Now I read about Evangers! What is happening here? I had already made another vet appt for my Raven and she goes in tonight. I am so upset about all this.
Large vet bills and if something happens to my baby becaue of underprocessed food, I don't know what I will do. Please help me pray to our Lord that my dogs are ok.
Barbara of Santa Barbara CA (03/23/08)
On 2-20-08 I e-mailed Evanger's Dog Food with a request to clarify what I was finding in their cans of Cooked Chicken food for dogs. I purchase the 13oz. cans of cooked chicken in the flats of 24 cans per flat. We started finding large chunks of something in the cans which, at times, took up at least half the can. Those time we pitched the cans of food. After this happened several times I saved out some of the chunks of 'whatever', refrigerated them noting the lot number of that particular can. We took photos of the foreign matter alongside of a tape measure and wrote an e-mail to Evanger's Dog Food at the above e-mail address, including the pictures of the foreign matter. About this same time we also encountered chunks of gristle in the cans. When we manipulated the gristle we were able to break those pieces apart until they disintegrated. The other material we could not break apart. I asked them what these chunks were but to date we have not had a response from them. I would like to know what is going on with this product. I can supply you with copies of the e-mails and also copies of the photo sent to Evanger's.
The cans that contained the foreign matter were tossed. There were about 6 or 7 cans involved before I stopped using the Evanger's product. Because of their lack of response to my inquiry I felt they had something to hide. I made one more effort to enlist the help of The Whole Dog Journal since they have continually recommended the Evanger's product. I mistakenly hoped they could find out what on earth was going on with the Evanger's product but they, like Evanger's, have ignored my inquiry.
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