Complain about a product or service

Canine Corral

Huntington Station, NY

Richard of bethpage, NY October 20, 2009

I want to thank Ira and Canine Corral for 46 years of pure excellence. I was 11 years old when my family went to the Canine Corral and bought our first German Shepherd from Ira's father. I had the choice of names, being the oldest of three, and I chose Zeuss. We were told Zeuss was going to be an excellent family dog. Back then, we didn't know much about the German Shepherd, but it looked like a very large breed, and my parents at the time were worried about how the breed would be for us. Well, let me tell you that Zeuss was so good with me and my brother's that we decided to get another friend for him at Canine Corral. It was 1968 and this time we got a Lady named Aphrodites (Aphro) was such a sweet nurturing, loving, caring, and highly intelligent. Her and Zeuss got along so well and really played like littermates for the next 7 years. Zeuss was 12 when he passed. He gave us so much joy, and more importantly bonded and just seemed to fit with Aphro so well. We had a tough time with his passing, and so did Aphro.

So in 1975 my parents Purchased another male from Canine Corral named Ares. He ended up being enormous. But again, he was so soft and gentle, and definitely a protector of Aphro. He really grew up to love her and bond with her more than anyone. She looked over him as well like a child. They played together, and had full run of the large property that my parents had. When Aphro died my parents decided that they wanted to get a significantly smaller pup due to their own aging. They ended up with the most georgeous australian shepherd that was chocolate and tan. This "herding" dog was super super smart and meshed very well with protector Ares.

So, now it is 1983 and I am married to my lovely wife Sharon and we decided that while sharon was 2 months Pregnant that we should bring 2 new babies into the house that we could have trained before our daughter would be born. We went to Canine Corral, and then we Met Ira. He is the most wonderful, caring man, that cares so much about the dogs and finding the right dog for you. We had already had a strong bond with Canine Corral but now that we have had two healthy dogs from them with amazing temperaments we decided to go for two at once, with Ira and Canine Corral's help with training none the less. We brought home Athena, and Hermes. Ira promised that would would have them trained by the time our daughter Emma was born.

Well he came to our house several times for "training sessions," and we brought the dogs to the store several times as well, and let me tell you that when the baby was born and started to crawl we could have the dogs around her and they would just lick her. They would sit, stay, and come all on command, not to mention while protecting the househould as well with their large appearence's. We have since sent dozens of people to the Canine Corral who have brought home amazing pups, and we ourselves, and now my children have purchased several dogs from Canine Corral. Ira has now passed the torch onto his daughter and team over at Canine Corral.

My point about this store is that they give you the overall family experience. They care about their dogs, and care about finding the right breed for your family. Thank you again Ira you are amazing and your dogs are amazing and we will continue to send everyone we know to your store! In addition they do grooming and pet boarding as well, which has helped us tremendously! Please do check out this store!

James of Bethpage, NY October 8, 2009

Canine Corral last year issued me a store credit for a dog for 800. A few months later I found someone to buy the credit and when I tried to redeem it they called me a scam artist. I took them to court and for some unexplainable mysterious reason the judgment was in their favor. However, there is a NY State law that says you can't profit from selling the same item twice.

Given the unethical treatment I received by dealing with this store I would never recommend them to anyone looking to buy a pet or pet supplies. I paid 800 for a dog which they took back. I wasted my time with them, beside the stress they put me through.

Kristin of Seaford, NY September 21, 2009

I went to Canine Corral to buy a puppy for the mere fact that they seemed to offer so much more for the money, and the fact that they assure you the dogs are from reputable breeders and you get all the paperwork with the dog/cat you buy. After I brought my puppy home I noticed the dog seemed to be sick. I rushed the dog to the animal hospital and they said she had Kennell cough. I took care of the cough and it seemed to get worse since it was not treated prior to me bringing the dog home. I again went to the animal hospital and the puppy was very sick. Canine Corral seemed to be very nice and understanding at first. They insisted that I would get a better deal at thier vet, not telling me this vet was a holistic vet, which I do not believe in! this guy makes meds for animals in his basement! Soon after this I had to pay 600 out of pocket and thier insurance did cover most of the costs and I was told I would get the noncovered item back from canine corral which I still have not gotten 9 months later. The puppy was fine for awhile and just recently got very very sick again out of nowhere! I go to a very good vet who asked me to see if canine corral could look into my puppies parents to see if they had any issues and they wouldn't give me any info and assured again the dog came from a reputable breeder. My vet did not think so, either did I. So I did my own research from the paperwork they gave me. I contacted the Humane Society about this breeder who had a litter number based in NY. Well what I had come to find was very contrary! the so called "reputable breeder" was a puppy mill in MO with code violations like you wouldn't believe! The animals were so matted they couldn't see, the food had ants infested in it, they were in cages that were damage and harmful to them, some animals had medical problems and didn't get any medical attention, they were outside without the proper climate and care, I could go on all day! I am so upset about this! How could people who love animals do something like this! I love my dog and she sick and I need help. My dog has been in the hospital and they could care less about it. I would not recommend anyone ever buy an animal from them! It brings me to tears that my poor baby has to go through so much and they could care less to help her. My first call to the manager of the store was short and she blamed it on the squrrels (my dog is a house dog), as per my vet this is not something that happened in the area I lived. She said she would call me back and I never got a call back. After I found out she came from a puppy mill I called the manager again explaning all I found out and never got a call back.

Kelvin of Freeport, NY September 18, 2009

Canine Corral is the best pet store I have ever been to. The salespeople were really attentive to our family needs, which is something that we definitely needed. They helped us determine which breed was the right one for us. We needed something that did not shed as my mother in law has severe allergies to dogs. They directed us towards a Havanese. Two weeks later, the dog is already pee pad trained. You guys are the best! Thanks

John of bethpage, NY August 10, 2009

I recently had been on the search for a place to purchase the new family pet. I had a couple friends telling me to adopt, but I couldn't seem to find a family friendly dog at the "pound." I had some other friends who had purchased their pups from Canine Corral and were overwhelmingly pleased with the result. So my family and I, after visiting many places went to Canine Corral. The place was very clean, abnormally clean for a pet store. The salesperson we worked with was extremely professional, and more importantly very knowledgeable and caring. He was intent on finding the right fit for our family.

One of my daughters has asthma, so we did need a dog that did not cause allergies. He brought over three puppies that would fit our criteria. A poosh, which is a poodle/shihtzu, a cockapoo, which is a cockerspaniel and a poodle, and a purebred Havanese. We played with all the puppies in a "playroom" which had all kinds of toys for the kids and dogs to play with. After Careful Consideration, we decided Canine Corral, was the place to purchase our new puppy, and we decided on the POOSH!! This is the smartest dog around!!

Now with regards to price. We had been to several pet stores, and while it wasn't as inexpensive as the pound, our new pup was significantly less than other stores in the area. They included a lot of great things with the puppy to help offset the cost as well. For us, it was definitely a good deal because they gave us a training course included with the puppy. We spent almost two hours with one of their trainers who was teaching us how to housebreak the new dog. Not only that, but we have additional free sessions that will cover come, sit, stay etc. etc. plus they included other great things as well, like free vet care, the microchip, and a 5 year health warranty. That really impressed us, as we didn't see that anywhere else.

Well, I think it is obvious that We would reccommend this place to anyone in our inner circle, or just anyone that we meet along the way. The staff was great, our pup is great, and when we go away over the summer they are going to board our pup for us as well. THANKS TO CANINE CORRAL DAN AND ALLEN FOR A TWO THUMBS UP EXPERIENCE!!

william of valley stream , NY July 10, 2009

My wife and I bought a 12 week old boxer from them about 1 1/2 yrs ago and have had no health problems with her at all My son bought a golden 13 yrs ago and also had no health probems with there dog. The only problem I had with them was when it was time to pay for and take the dog they sold all of these vitamins and supp.and was told that we had to buy these for the guarantee to be valid.I spent about 140 on all on these vitamins and supp. and i think that they were all a bunch of garbage.

Allison of Oyster Bay, NY June 28, 2009

Myself and three other friends have all purchased dogs from this facility will negative outcomes. Two dogs had kennel cough so severe that it turned into pneumonia practically overnight, worms, a genetic condition, and I can keep on going. Would not reccomend! Thousands upon thousands in veterinary bills!

Roberto of huntington station, NY May 15, 2009

I come to Canine Corral after my sons karate lessons. They always let us play with the dogs even when we arent ready to purchase. We have been doing this for 3 years. I told my son if he gets his brown belt we get him a puppy as a reward. When my son got his brown belt he said papa we have to go to the dog store to get a dog. Well, it has been 5 months, since we brought our dog home and we love him! He really changed our lives! Thank you to everyone at canine corral for their help and their patience!!

James of Bethpage, NY April 20, 2009

James of Bethpage NY (04/20/09)
In November of 2008, I bought a Cavalier King Charles Spaniel from Canine Corral. Unfortunately, I developed severe allergies to the dog, which necessitated me taking the dog back after 4 days. However, the store took the dog back and offered me a store credit for another dog. Interestingly, when I was shopping for the dog, they offered me the option of taking the dog home for a few days to see how things are. One of the papers I signed stated that they have no return policy, except if the dog is sick.

Before you buy a puppy the sales people in the store are extremely nice, but if you have any problems with the puppy you bought, you will get the rudest treatment you have ever experienced in your life. Now, I am trying to sale the store credit for 1/2 of my purchase price on the Craigslist. I have a store credit with no use for it, at this I can't have any dog in my house.

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