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Richard of Brooklyn, NY March 19, 2009
I had purchased a maltese puppy from Puppy Boutique several years ago. My animal became so sick in vomiting so bad, that I had to rush him to my vet within 12 hours. I attempted to call the store called Puppy Boutique, but they would either never pick-up their calls, or return yours! My vet told me that he had kennel cough. I eventually decided to pay them a vist instead. I explained my plite, but they didn't want to hear anything. They told me that it was my problem. Within another week or so, I discovered that my puppy Angel only had one testicle.
I had to take him to my vet for surgery, which cost me over $550.00. While doing surgery, the vet told me that he checked his little stomach, and found out that he had that so-called Shunt-(Liver disease) as well as all the other puppies had. I had to then take my puppy to the New York City Animal Clinic for additional tests, and not to mention another $ 1000 for two days in being keep over night. I physically had to take out pet insurance when I got back home.
My puppy suffered contantly in always vomiting, and never wanting to eat. He eventually got a brain anerism. He was walking around in circles in my apartment, and banging his head into all the furniture and then took him to another vet. The vet told me that he could have treated him in hopes of saving his lifeless body, but I couldn't see the little puppy suffer any longer. I decided to put him-(Angel) to sleep.
All-in-all, my little puppy with insurance, cost me well over $ 12,000.00 in three years in owning him, before I finally put his out of his misery. I finally took the owner-(Phyllis to small claims court, and was rewarded $750.00. That did not make up for the loss of my puppy. This owner and store should be shut down, and definetely put out of business for the sake of all these poor puppies. Thank you so much.
The physically and mental stress that I went through, was beyond words. Not to mention the anilmal and his constant suffering.I did not but work, and every month for 3 years my puppy was in and out of vet's. My heart has been broken to see such an innocent lifeless puppy, to have to put to sleep. He was my life!
Kristin of Ocean, NJ March 11, 2009
On 2/22/09 I purchased a puppy from this puppy store,once home I noticed the puppy had a bald rear end and scabs on her ears,I took her to my ve on 2/24/09 because she was losing a large amount of hair,she was tested for and diagnosed with ringworm fungas and declared unfit for sale by my doctor.I contacted the pet store,I faxed the letter and proof of the puppies illness and the owner said that he wants to see the results from the second part of the diag. testing,the culture results which take 10-14 days to grow the fungas so after the culture showed growth(11 days) I faxed the results from my doctor and sent a new unfit form with the new results on it as well and have heard nothing from them.
I have already had to pay $389.71 in vet bills after I paid $655.00 and the store owner promised me the dog was registered which she had a bogus registration application.She also may have mange but cannot treat it until the ringworm is cured and the vet estimates the bills to be between $300-$1000.00 to treat her.There are so many other victims that I found online since I became a victim,they use a different name on the web,they go by Puppy Petite online so when I check the BBB there was no record for them but the name on the building was Puppy Boutique and when I checked that after I purchased the pup I found other comolaints from victims.
Cheryl of Staten Island, NY January 27, 2009
In March 2008 we visited Puppy Boutique in Brooklyn in search of a teacup yorkie. There we found little Theodore a 1 lb male. He looked to be very healthy and bouncy so we did not debate the over inflated price of $1900. I was astonished that he wasn't AKC registered and with in a week he developed kennel cough. that was only the beginning. on the night of his 1st birthday he went into a semi coma and we rushed him to our vet. it all happen so quickly one minute his was vomiting the next he was walking into the wall. after two hours our vet had him stabilized enough to rush him to Garden Staten Hospital in southern NJ where he remained for a week. the first three nights they told us they didn't think we was going to make it through the night then finally after a blood transfusion he began to gain strenght.
my vet thought he had an obstruction they thought he had a liver shunt. so they sent him home with 6 medicines to recover and in a month they said we needed to get another bile acid test done and if it was a liver shunt they could do the surgery for another $3000. they could not assure us he would be okay after that. so here we are one month from the onset an last night he had a fever and once again off to the vets we rushed and no they took bllod once again and his blood count is not good and his liver count also is up again.
Tomorrow we will decide what to do next. he will probably need to see a specialist and w=our credit limit is almost taken up on all these test...we are heart broken and terrified he won't live a long healthly life and now after reading all of this I can see it is pointless to contact puppy boutique. worse part we purchased a second teacup yorkie from them in July so Theo could have a play mate now we pray he wont go through the same. Please what ever you do don NOT buy a puppy from this puppy mill they are a disgrace and should be shut down.
over $8000 IN VET BILLS WITH NO END IN SIGHT AND A VERY UNHEALTHY LITTLE PUPPY.
Anonymous of Andover, NJ December 12, 2008
about a year ago we purchased a chihuahua from puppy boutique that also was listed on their website that was listed for under $600 as we traveled all the way to Brooklyn, we arrived with them asking for over $900 for a miniture chihuahua that now ways about 9 pounds this is not the worst of it... a couple months later we returned to the store to buy our baby a brother..
after viewing all of the puppies in the store the man went to the back room which you can not see from anywhere in the store. the man came back with a small chihuahua that almost had dimples all over his body. he was pretty cheap but it was odd he was pulled out from the back without anyone even knowning where he was kept. once we brought our new baby home he was instantly vomiting and not eating in a matter of days. we waited a day to see if he got better and he only got worse.
we rushed our baby to an animal hospital and he weighed in at only .5lbs because of how sick he was. after an hour sitting at the clinic the doctor told us our puppy had 100% full blown PARVO which is a disease in dogs that is deadly. as soon as possible i called the pet store and screamed getting no response back but saying bring it to our vet there is nothing we can do. the vet was hours away and our baby would not make it if we went that far we had no choice but to let the current clinic we were at take away our brand new puppy and try to stabalize him.
we went back home and our new baby had to stay at this clinic without us terrified all by himself with no other puppies because of how contagious his illness was. he was there for about 4 days we called everyday and we never knew if he was going to make it through each night. it turns out we spend over $3,000 on keeping our puppy alive. thank god he didnt die the doctors would not give up on him. t
o this day our baby will not let anyone go near or touch his nails or paws because of all of the IVs in his arms during his time spend at the hospital. puppy boutique is a disgusting place where they keep all of the sick puppies in the back away from the other dogs. they bring these puppies out only when customers are not willing to pay outrageous prices for dogs. till this day we have not recieved anything from puppy boutique not even a letter of appology. we also threatened to stand outside and warn every customer that entered no to ever ever ever purchase a puppy from such a dump. i do not understand how this business is still open the conditions of the dogs are outragous. any store that holds puppies in a back room all alone should be shut down.
i would love for people to try and buy these puppies to save their lives from this horrible environment but it is not worth the heartache of a sick puppy that you have grown emotionally attatched to that you may lose within days. someone needs to shut this store down and save these dogs....
Ricardo of Bergenfield, NJ November 16, 2008
I bought a puppy back in february of 2005 from puppy boutique in Brooklyn, NY. My puppy had a hernia repair that they said was fixed and will not cause any problems in the future. I love my dog so much I have spent alot of time and money in vet bills. She is about to be 3 years in two weeks and since we got her she vomits and so far had two epileptic episodes. I do know know but wish could get some help on what the problem is. I do not want to think of the worse and would do anything for my dog to live a long and healthy life.
Physically she is playful, strong, and she has a good heart. She recently just had two seizure episodes and regurgitates. She doesn't deserve any of these and would like to hear from other people who are experiencing the same problems as I am.
Monica of Kew Gardens, NY October 10, 2008
First of all.. making a complaint on this website is the second step like I did..its nice to warn other people where not to go but these are breathing animals not objects of poor quality..please do report any animal abuse to ASPCA like I did so they can go investigate and make an arrest. This way the ASPCA can give them to loving people who want to adopt =) here my story...
False advertisement...went there and the man was more concerned with my wallet and jumped the price when i arrived...all dogs were dirty...lots of coughing...rolling around in urine...and could not see the back area of store where he kept emerging with 'cheaper' dogs, that were still overpriced. these are living animals not manufactured goods to man handle. they breath eat feel, etc. he was also in a rush but the store was still open because i kept asking a lot of questions he just did not want to answer.
Vanessa of Kenilworth, NJ September 8, 2008
When my family and I were looking for a puppy, I searched through newspaper ads and I came across a telephone number whom was listed as a private breeder. When I spoke with the man, he was very rude and stated that the puppies cost $500. On January 20, 2006 we went to the Puppy Boutique, after almost two hours, we purchased our Pomeranian, who had already had cold, for $900. Once in our car finally going home, our puppy vomited.
Through out his short life, we must have taken him to vet due to illnesses at least 15 times and spent thousands of dollars. Sadly on the weekend of April 18, 2008 our Pomeranian became very sick, we took him to the vet on Monday April 21st and they automatically hospitalized him. He had suffered kidney failure due to under-developed kidneys because of neglect when he was very young. On the depressing day of April 23, 2008 our puppy, Kiko, had to be put to sleep.
The reason I am writing this complaint is for our sick puppy and so no family will go through the heart-break and pain our family has felt due to our lose. Personally I wish that no body purchase a puppy from these terrible people, instead adopt or purchase from a real breeder who owns the parents.
Our puppy had to be put to sleep due to kidney failure.
Jennifer of Staten Island, NY September 7, 2008
Dec 22, 2006 We purchased a toy yorkie for our 4 daughters. We named her Lilly. She was adorable. We had Lilly for 18 months when on day we came home and Lilly was having a seizure on my living room floor. My 2 daughters witnessed Lilly's lifeless body. She was foaming at the mouth. We were crying hysterical.
Lilly was taken to the vet. We were told she would have to stay over night for testing but most likely her condition was due to a hereditary problem with her liver (liver shunt it was called). We were advised to take our precious dog to Red Bank, NJ because they have doctors in the facility all night. Lilly was too sick to be left unattended.
We gave them all of her lab tests and upon her exam it was confirmed Lilly had a liver shunt. Medication was a short term option. But was told by the vet she would die slowly. This was not a cure just to prolong her life. Surgery was $5000.00 but may not work. Lilly's liver was very bad. She was very sick and only 3.8 pounds. Her tiny body may not be able to handle the surgery.
My husband, myself and the vet all agreed Lilly should be put to sleep. This was the hardest thing I have ever had to do (since we just put our 13 yr old dog to sleep 5 weeks prior) The vet said this was a problem Lilly was born with and that we should contact Puppy Boutique.
We paid 400.00 at the first vet and 168.00 at the second. But the most devastating loss was our Lilly. Our family is heartbroken.
Trish of Sunrise, FL August 22, 2008
On 9/16/07, we (husband, 4-year old son and I) purchased a teacup Yorkshire Terrier - Fig - from the Puppy Boutique owned by Jim and Gilda for approximately $1100.00. On 9/23/07, we had to take Fig to a Pet Emergency Center due to the fact that he was lethargic and vomiting. He was hacking frequently and having paroxymal fits before vomiting. The cost for the emergency visit was $785.
As recommended by the emergency vet, we followed up with our vet the next day where he was diagnosed with an upper respiratory infection that was likely contracted from the other dogs where he was purchased. Our vet wrote a letter on our behalf that I sent to Gilda so she was aware of Fig's condition. We had to give him regular breathing treatments with prescribed medication through a nebulizer and oral antibiotics.
On 10/5/07, we had to take Fig back to the vet due to loss of appetite, severe weakness and difficulty breathing. He was kept overnight and diagnosed with and treated for pneumonia. The visit costs $619.59. Our vet called Jim to inform him of Fig's condition and the cost for treatment. He agreed to reimburse us for treatment and so we proceeded with the visit. I frequently updated Gilda on Fig's condition. She informed me that they were in the process of moving and provided me with a fax to fax her the receipts.
Puppy Boutique did reimburse us approximately $1600.00 for Fig's medical expenses which included the $78.50 for a follow up visit with the vet. On 10/24/07, we took Fig to the vet for a regular check up and to continue with his scheduled vaccinations. Since he had presented with high white cells and high toxins in his lab work previously, lab work was done to determine if he could get his vaccinations and rabies shots at the time. This costs $60 and due to the high counts we were not able to administer the rabies shot and other vaccinations.
From the time of purchase, Fig remained sickly with unsatisfactory labs and an inability to retain food. On 12/14/2207, we had to take Fig to the vet again when his behavior was strange. He seemed disoriented and would walk around rubbing his head against any hard surface he could find and he would roam and walk in cirlces. The vet did lab work - bile acids test, liver profile and cbc with liver differential - which costs $240 and she prescribed medication for Fig to take with meals - Enulose - which costs $30. Fig was diagnosed with a congenital condition called Portisytemic Shunt. While we could try to treat the condition with the daily medication and a low protein diet, the prognosis for already sickly and weak Yorikie's with this condition was not good and it was likely that his condition would worsen over time and that he would eventually die.
We continue to care for Fig the best we could as we had grown attached to Fig, especially my son but today we had to euthanize him. The emotional toll, continued expenses and witnessing of Fig's continuous illness, frequent vomiting and dehydration was unbearable for all. This morning Fig could barely walk, was severley fatigued and dehydrated despite having had a full meal and water earlier. The condition does not allow his body to absorb nutrients and he became dehydrated quickly. In consultation with his vet, who said that the condition would continue to worsen we decided to euthanize him. The costs for euthanization and cremation $240. The pain and suffering of Fig, of my son and husband and I - immeasurable. This was my son's first pet. My desire is to be compensated for expenses and pain and suffering and to put Gilda and Jim permanently out of business. We are now certain Fig was likely obtained from a puppy mill.
Armand of Somerset, MA June 6, 2008
We bought a Chichuahua puppy from them on Jan.4th of 2008. We paid $980 for him and was told we paid $150 more for him because he was a teacup and wouldn't get any bigger than 4 lbs. He is now 7 months old and he already weighs 8 lbs. That is not the worst of it. About a month ago, the puppy started to limp. We brought him to our vet, who took xrays and examined him and informed us that he had a genetic disease called Aseptic Femoral Head Necrosis. It is a deterioration of the the ball joint. He was treated with medication, but now he has to have surgery, and have this part of the bone removed. This will leave the dog lame for the rest of his life.
We contacted puppy boutique, and they informed us that before they would pay, we would have to bring the puppy to their vet in New York. Being elderly and sickly, this was not easy,but I did it. Their vet said he needed the surgery and that it would cost in excess of $2000. Puppy Boutique then informed us that they would only pay if we brought him to their vet to have the operation done. As we live five hours away, it does not make any sense to bring him there. Our vet said it would cost us about $1000 for him to do it. As the dog is guaranteed for 1 year, we feel we should receive the $980 we paid for the dog
Martin of Boca Raton, FL June 5, 2008
I am writing this on behalf of my son and daughter in law. They are emotionaly drained... On April 6th their 13 yea old child passed away. The DR's said a puppy might be of some help to their son. On 1/27 they purchased a puppy. With in 2 days the puppy was vomitting. They brought the puppy to a local vet.
Several days later the puppy was ill again. the breeders vet Breeders vet said nothing serious take the puppy home Several days later the puppy very ill local vet said this dog should never have been sold They brought the puppy back to the breeder/store The store refused to give them a receipt for the returned puppy. They left the puppy, since they could not deal with a puppy dying while they were dealing with there child dying
2 weeks after they returned the puppy their son went into the ICU unit He lived 45 days in a coma then passed away They tried to stop payment ton their credit card The store refused to issue any credit saying they have no record the puppy was returned
I would like some kind of restitution They paid $1000 for the puppy...issue a credit give them another health puppy.
Susan of Philadelphia, PA May 20, 2008
After only 5 days of total enjoyment with our 2 new additions, tragedy struck. Thanks to our 2nd little guy who woke us up in the middle of the night with a loud howl alerting us of his buddies lifeless body lying in the crate, we instantly gave him some syrup panicking that he may be hypoglycemic & then rushed him to the vet hospital where he was found to be losing blood. (We had our 2nd guy checked out to, just in case...he was fine) He was admitted for testing as well as getting a blood transfusion.
I called the Boutique the next morning just to find out our puppies family history & was instantly given a defensive answer....he's hypoglycemic. I explained the blood loss & the transfusion but was told the same thing. I told her I wasn't calling for my $$ back or for a trade in....I want his family history. She told me to call back w/ more info once I talked to the doctor. Needless to say I didn't call her back that week because I was concerned for my puppy.
I followed-up thru email 1 1/2 wks later w/ much more info then day 1 and was told 5 days later to call the store.I called the store & was given the hypoglycemic story & was put on hold where I was sick & tired & finally hung up.
Well, 4 wks, many tests, 4 blood transfusions & $10,000 later, my puppy is finally home. I wouldn't say he's totally out of the woods but he's doing well. All I wanted was my babies family history & got nothing but heartache & ignorance! Suppose I was the type to want a trade-in, where would my little guy be right now?? It makes me sick just to think about it.
This entire ordeal has left me sick! I am mentally & physically drained. I couldn't concentrate & get my work done. Not to mention that I drained our savings acct to pay the hospital bill & it's not over....he has check-ups every week for the next few months which cost $80 a visit not to mention the cost of the 4 medications he has to take.
Media of Farrockaway, NY May 5, 2008
My husband, foster son and I went to Puppy Boutique to purchase a Pomeranian puppy. The Dealer brought out two all tan dogs that were being shown to a man the dealer said had previously purchased from their store. The strange man told us how good the store was and how these dogs were the best Poms around for that price.
Well, the Boutique started the selling price $1200.00 because of the dogs unique color and small snout. By refusing to buy the dog at the above price they negotiated the last two Poms for $926.00. After having the dog for two months we noticed that our Pomeranian did not resemble her breed. The Puppy Boutique sold my family a mixed breed that they claimed to be pure.
Being decieved by The Puppy Boutique mentally hurt my family because we thought we owned a pure Pomeranian only to be emmbarised when the truth was reviled. Now, the dog is a member of the family but economically shes not worth the monies they charged.
Anonymous of Linthicum, MD May 5, 2008
Puppy Boutique AKA Puppy Petite is a horrible business. They have negative ratings with the Better Business Bureau and have ripped off many consumers. Please google their name before purchasing from them.
Michelle of Linthicum, MD April 24, 2008
The one year guarantee they advertise is absurd. I traveled all the way to NYC to pick up a puppy that I thought would be the same one that Puppy Petite emailed me a picture of. It wasn't, however I purchased him anyway. Before traveling to NYC, the owner emailed me and told me the prices for their teacup yorkies were between $500-$1500; however, they were realistically between $1000-$2500. I purchased my baby for $1600...only for him to die 2 weeks later due to congenital problems. When my puppy initially got sick I took him to the vet and was told he'd have to be hospitalized.
I immediately called Puppy Petite to see how they wanted to handle paying for his hospital bill because in their guarantee they state that they'll cover all medical expenses if it's due to congenital disorder. Puppy Petite told me that they would not reimburse me unless I took the puppy to one of their vets in NYC. Can you believe they wanted me to bring my puppy 400+ miles to NYC in order for them to cover the vet expenses? My vet estimated the costs to be $2000+ dollars and there was no guarantee that my puppy would survive. Due to the high costs, I chose to have my puppy stabilized and transported to NYC with an IV to Puppy Petites vet so they could cover the costs.
My puppy eventually died due to a congenital disorder and Puppy Petite refused to give me a new puppy or a full refund for the purchase price. I'm still trying to battle with them to receive a refund. Please do not purchase from this pet store, they have negative ratings from Consumer Reports and have changed their business name a couple of times to stay in business. They are also known as Puppy Boutique.
I made three trips to NYC, had several vet bills and my puppy died and they refused to give me a replacement. This caused monetary and emotional loss for myself and my family.
Tracy of Brattleboro, VT February 18, 2008
2 days before Christmas my husband and I decided that we would take our 5 and 10 yr. old children to pick out a puppy for Christmas. We fell in love with a Teacup Yorkie at the Puppy Boutique store in Brooklyn, New York. We named him Max. My 5 yr. old daughter chose this name because my husband asked why this dog was so much more money than the rest. The woman working there replied, because he would get up to 4 pounds Max! That was it we chose our dog Max. The next day was Christmas Eve and he appeared ok. Christmas morning he was coughing, not eating or drinking, and sleeping all day. I gave him Robitussin as told and Dec. 26 in the morning I brought him to one of the vets that the store recommends. They said he had kennel cough and would be fine!
2 hours later on my ride home to Vermont, the new puppy Max that we have now fallen in love with, is lifeless with his eyes rolling back. I pulled over and gave him the karo syrup I got when I purchased the puppy. I had bought a syringe to force water because he wasn't drinking and gave him water also. I called a vet in Vermont and they told me about a vet hospital only 10 minutes from where I was. This is our 4th day with our new puppy. Since we bought him at night we really only had him for 3 full days. He stayed at the animal hospital for 7 days in an incubator with an I.V. in him. We visited him everyday and watched him die slowly from pneumonia caused from the kennel cough we took him home with. We never thought in a million years that we would go through a horrible loss like we did. He died in my arms. The vet was crying when I arrived in the room to go visit my new puppy. She said that she was so sorry and feels horrible that she doesn't want to kill him, but he is suffering horribly today and will not make it out of the hospital. When I went to see him he was so little and gasping for air horribly.
My vet bill was $2,600.00. I called the puppy boutique and they told me to go back to the hospital to retrieve my dead puppy and mail him fedex so they can do an autopsy! I faxed everything along with mailing all the hospital records and a cd of the lungs x-rayed and filled with puss/ pneumonia. We argued for a week. They said if I ever wanted a refund that they needed the dog back. I explained that we loved our puppy Max and all we had left was a corpse to bury in our yard and sad memories of a love lost. They said that I had to ask the animal hospital to freeze him then ship him on ice fedex. The animal hospital said that Massachusetts state law forbids them to do such a thing! I told the puppy boutique that I had been through enough and there is no way that I can bring myself to go to the store, buy dry ice and a box, pick up my dead puppy, put him in the box, then fedex him.
They said they were sending someone from N.Y. to get my puppy Max. After the puppy sat frozen over a week I was informed that they I went to the animal hospital and picked up a box that looked like a lil. white coffin. Inside was my dead puppy with his favorite blanket! I buried him in my yard chipping away at the frozen earth for hours just to keep him nearby. After arguing with the Puppy Boutique on many occasions I eventually did get my $1,900.00 back that I paid for him. The $2,600.00 that I paid for the animal hospital trying to save my puppy I never saw again. They would not refund that. They have changed my view forever on puppy stores.
Regina of Staten Island, NY January 17, 2008
I went to Puppy Boutique because I had a chihuahua at home who needed a friend and I needed a Yorkie in my life. I lost a teacup Yorkie to a liver shunt problem so I was afraid to buy another Yorkie but even with my fear I had to take my chance. I went to Puppy Boutique and luckily I had a good experience with them and bought my Yorkie, Chili. However, Chili did have a few issues. His testicle never dropped. I never got him neutered because I was afraid they would have to open up his abdomen to remove the testicle. I bought a toy sized Yorkie and I wanted something like a 5 or 6 pound dog, but Chili is a hunky 12 pounds. He's much bigger than I thought, but we adore Chili so much. He's a year now and I want more. I wold love another Chihuahua but a teacup, but my husband said NO MORE dogs, we have 2 already and not much room for them. I loved the fact that they had such a huge selection they just kept bringing dog after dog out to see me and I was so scared to pick the wrong dog. But I loved the whole adoption experience I felt like I was adopting a child. It was great for me.
Mary of Union City, NJ March 17, 2007
On February 3rd I purchased a Chihuahua at Puppy Boutique for $650.00. Immediately after arriving home I realized that she had kennel cough and wheezing. Within days it worsened and upon calling the Puppy Boutique to inform them, they quickly dismissed me and advised that I take her to the vet because she was due for a routine vaccination.
The vet advised that the puppy was suffering from a severe upper respiratory infection that originated prior to purchase. He also said that she tested positive for a parasite called giardia. I spent over $380.00 on two vet visits and $250.00 on antibiotics and medication. I consistently called on a daily basis within a two week period with no avail. They never allowed me to speak to a manager and they gave me the run around each and every time I called. At one point they said they would reimburse the money I spent on medication. To this day I have not seen one cent. Jessica of Woodhaven, NY February 25, 2007
I bought a Chihuahua at the Puppy Boutique last year in November. They explained what all the medications and vitamins were for but I noticed that my puppy had problems breathing. When I took her to the vet they told me she had a cold. They said I should watch her and give her medication. I can't remember exactly how much I spent on antibiotics but I shouldn't have had to spend money on that anyway. She got rid of the cold about two weeks later but still has a problem breathing.
Charlene of Staten Island NY (11/15/04):
I purchased a pug on October 30 - they gave us a medication but didn't tell us what it is for - that they just to give it to her three times a day until it is done and also to give her Nutri-Cal which is like a vitamin supplement. They also give out certificates for free first visit to doctors office - one in Bensonhurst and one in Howard Beach to ensure that the pet is healthy.
So we went to the vet and they told us that our pug had kennel cough - it turned out to be pneumonia and my puppy was sick. She was gagging trying to breathe - not eating, not playing. Because I am a pug lover, instead of returning her I took her to the vet and made sure that she was healthy.
Our vet bill was over $300 that we will have to work harder to pay.
Nicole of Little Ferry, NJ, writes (1/4/02):
My husband and I purchased a chihuahua puppy 9/9/01 and they sent us home with 2 medications. I did not know were antibiotics until later on. Two days later my puppy was sick (coughing with mucus) and I brought him to the vet. They said he had a URI. They said to watch him.
By 9/13/01 my puppy was shaking and gasping for air and I brought him to the animal hospital. It turned out he had pneumonia and had to be hospitalized for 2 days. We called and called The Puppy Boutique and they kept giving us the run around. I Fed-Exed 2 packages to them with ALL of the information and have confirmaiton that they received it. They still have not responded.
We paid $671.00 for the puppy. The vet and hospital bills added up to $803.11. My husband and I both missed 2 days of work on 9/11/01 and 9/13/01 bringing my puppy to the vet and then to the animal hospital. I also have phone bills from calling this place numerous times. My husband and I went through severe emotional trauma. We had to pay out of our pocket to save the sick puppy that was ill when we bought him.
Toni and Nicole should sue for reimbursement of their expenses in Small Claims Court.
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