The Puppy Boutique

We bought our Yorkie in 2005 from Puppy Boutique. 6 months later he had bladder stones. Put him on meds for two years. Then the big trouble started. I found out he had a shunt. He started to twitch all over. More meds twenty four seven hospital stay overs, and blood transfusion. We loved him so much. Many visits to the vet hospital specialist on 4th Ave. Brooklyn--they knew how to treat this problem and they have excellent vets there. My little boy passed away just before his seventh birthday. We are devastated this place should be shut down! With all these complaints how are they still open?

First off, I didn't even want to give them a star, but I have to in order to submit this. This is the most terrible, disgusting place ever. I purchased a puppy from here about 2 months ago. At first, he seemed all great then later when we brought him to the vet. There were multiple problems with him, one of the most severe being a liver shunt. Because of this, we had to put our puppy down after just one month of purchasing him. This was the worst experience of my life and has brought so much pain and sadness to my entire family.

Now I have been trying to get in contact with the managers. They are being extremely rude, called me a nutcase, and hang up on me when I call. And they refuse to have their store owner call me. I am very frustrated and upset. These people are disgusting and careless and I want them to pay for all the pain and sadness they cause. I hate this place so much. No one should buy a puppy from here. Please help shut it down immediately!

This is a horrible place! I do not know how they are even still in business! I purchased my puppy last Friday on 11/30/2011. They said they also carried Malteses, so I called and inquired about them. I explained to the man on the phone that I was driving from about 2 hours away and he said they had Maltese available. When I get there they should still be there. By this time I had already traveled to the place, so I went in to take a look. The people were very rude and shady from the start. They were telling me to hurry up because they close at 9, so I was a little rushed. They said they did not have anymore Maltese so I was out of luck.

Apparently the person who answers the phone is not even really at the store! I opted for a yorkie but then they brought me a sick looking one from the back. Who knows why it was less and what kind of conditions he was being kept in in the back. We decided to go with a morkie, a Maltese yorkie. He looked nice and healthy and we paid $750 plus tax for him.

The next day I brought him to the vet and he checked out fine. After I came home and researched about the Puppy Boutique I found millions of horror stories. I thought I got lucky until yesterday. My puppy is severally ill. He had to be rushed to the emergency hospital last night, costing me $130. My primary vet then had to come in and keep him over night and run test and that was $360. Today I was told I have to bring him to a specialist, so I had to travel to Oradell where he is now staying over night and the bill is being estimated at $1900-$3000. When I called the Puppy Boutique they said I had to bring him to their vet. I told them I refuse.

My puppy is dying and needs a specialist not a vet. My puppy was twitching at his lip uncontrollably, non stop foaming from the mouth, shaking, not eating, and hardly moving. They are suspecting that he has a shunt liver which will require surgery eventually. Just to figure out if that is the problem, I have to pay for all these expensive tests. They only want to cover up to $800 (the cost of the puppy) since I did not take him to their vet even though their contract says they will pay for medical bills.

I called and complained to the AKPC because it is quite obvious they sell sick puppies. They said they have checked them out plenty of times but they have their license up to date so there is not more they can do. They told me call the Dept. of Mental Health which I did and they said under the lemon law they have to refund me my money. We have only had the puppy for 10 days and look what has happened to us. I would never bring our little chili back because me and my boyfriend have already grown so attached to him. I called and asked that the breeder contact me and I'm still waiting! I'll be lucky to ever see a penny from them! Spread the word! Do not buy puppies from this place!

We've had our teacup Yorkie for almost a year now. She turned one on August 15th. When she was little she had "bobble head".

After dealing with this place, our poor Pebbles is now suffering because she has liver damage, kidney failure, and a brain problem. All we spent from birth was $8,000 and later, our little girl needs surgery. This place shouldn't even be on business because they come from puppy mills. All they want is the money. They don't care about the animal itself.

I am the woman who sued them and got $5000 toward my $10,000 debt from purchasing a Yorkie with liver shunt disease from these monsters. They purchase their puppies from Puppy Mills in Missouri and several other states. The poor babies don't stand a chance. If I could live in a 8x10 room, I would burn this place to the ground. Please, if you purchased a sick baby from them, take them to court. Not that it will mend your broken heart but it hurts there pockets since money is all they care about.

On April 2, 2011, I purchased a Yorkie from the website, www.puppypetite.com. Sales contract and store guarantee said that the puppy had no illness, congenital or hereditary diseases stating specifically liver disease. My puppy was diagnosed, three days later, with liver disease and the vet gave me an unfit for sale letter. I faxed the information to Stuart, the manager of the store, and he refused to repay me the cost of the dog and to pay for any medical bills. All contracts and guarantees stated that "WE OFFER A ONE YEAR HEALTH GUARANTEE, 2 FREE VET EXAMS, AND PROVIDE 14 DAYS FOR YOU TO HAVE THE PUPPY CHECKED OUT BY A VET OF YOUR CHOOSING TO CONFIRM THE HEALTH OF YOUR NEW PUPPY"

Please help me. The complaints online are horrific and others, I'm sure, are in my situation. They were sued last year by a Staten Island woman and court awarded her $5,000.

I purchased a Yorkie for $1,100. The store gave me a contract saying the puppy had no known illness; congenital or hereditary problems. The dog has liver disease and will die. The store refused to pay any medical bills, and refused to do anything. After doing my research, I found out that the Puppy Boutique and owner Stuart are NOT breeders. They buy all the puppies from puppy mills. All the puppies in the store have illnesses and diseases. Most people who have purchased a puppy from Stuart and the Puppy Boutique has lost their puppies with a few months.

Do NOT buy any puppies from this store. Go to your local pet store, and buy a healthy puppy. All the puppies for sale in the Puppy Boutique (8002 17th Street, Brooklyn are all sick puppies) will eventually die. That is why the price tag is less. You will spend a fortune on medical bills within two weeks of your purchase, and you will not be able to recoup money from Stuart. If there is anyone out there that has experienced this, you can take Stuart and the Puppy Boutique to the small claims court. You can Google, "Staten Island Woman Sues Puppy Boutique".

I purchased my Yorkie from Puppy Boutique in 2004. Yorkie was born without testicles. Had to have surgery at 3 months. Bouts of kennel cough upon bringing him home. Rocco died just one month short of his 6th birthday of encephalitis of the brain which is common in cross bread pups. I was also given false pure breed papers. This company now has several company names because of all of the bad review/complaints. Some of them are www.***.com and www.***.com. Beware! They are all the same company and should not be in business! They breed these pups for profit to only have countless hearts broken and these poor pups suffer!

I bought a teacup chihuahua, 11 weeks old. The next day, I rushed her back. She was lifeless and they have her the syrup for blood sugar, she was a bit better. Then a few days later, I woke up to my son crying. She was dead, but was still alive, barely breathing and mouth tightly shut and pooping on herself. I rushed her to the hospital, they kept her and said the sugar was low and possible liver problem. We couldn't function the whole day or night. We are going to the vet now to see if she will survive. A lady I met at the Puppy Boutique was there because she bought two dogs there and within a week, they both died. This is a shame, these poor puppies and families that have to suffer due to negligence of the store.

I called to inquire about a Maltese puppy. I was told that the most expensive dog was $750.00 for a Teacup Maltese. When I arrived at the store, I found that their cheapest dog was $750.00, and not for a teacup, but rather a standard size Maltese. I decided to purchase one of their "standard" dogs for $750.00, we named her Mia. We were informed that all dogs were healthy and vet checked and they had no disease or breeding issues.

The day after we got Mia home, she began bleeding rectally and throwing up. I rushed her to the emergency vet where she was put on fluids for dehydration and kept for 12 hours and given fluids/medicine to stop her bleeding/vomiting. Two days later, she is still ill and has started on another round of medications. We are still in the process of doing tests to find out what exactly is wrong with her. Though I have tried several times to contact The Puppy Boutique about this issue, I have not been able to get through to anyone who is willing to help me. The consequences, aside from the emotional distress that myself, my husband and my three young children have been through, including economic loss of over $800.00 in vet bills, in addition to "normal" visits/vaccinations.

I always wanted a chihuahua puppy and I saw that the Puppy Boutique was near me and had chihuahuas. I went there 06/03/09 and asked for the chihuahua and they came with 2 of them from the back. I chose one and she cost me $989 because she was supposed to be a miniature. Also they gave me antibiotics and karo syrup. I felt that it was odd for them to give me antibiotics. After 5 days at home, she began vomiting and she didn't eat but I gave her antibiotics and it went away within a week. She is my life. I love her to death but now she has a cracked jaw and her tongue only comes out on the left side and she was always itchy in her ears. I just feel this is a very horrible place. She is healthy now but will always have a crooked mouth. The people at the business are very snobby and dirty. I do not recommend this place for anyone. I feel very hurt to see that she tries so hard to lick the right side of her mouth but she cannot and people make fun of her also. I love her flaws and all, but it emotionally hurts.

I bought my puppy from Puppy Boutique on 17th Avenue Brooklyn. His name is Sushi. A couple of nights ago, he escaped from the back yard. Well, needless to say, he got lost. So I found him. NYPD had picked him up and took him to the Animal Control Center (a kill shelter) on 110th street in Manhattan. I was so relieved he wasn't hurt. I was trying to get him as soon as possible so I called Puppy Boutique from my job to ask them to fax me the record of purchase for my dog. The first young lady told me she didn't have time.

So I called back to speak to the manager, "Stew." When I spoke to him and explained my situation, I told him it was urgent and I was desperate to get my puppy back from this kill shelter. He then proceeded to say he didn't have time and that he had customers in his shop. I stayed calm and asked him to please do me the favor. He then said, "Well, how did you let your dog get away anyway?" I still stayed calm because at that point, I needed the requested. He had a 3-hour span to fax me the paper. He never did.

Basically, the moral of the story is that this man who runs Puppy Boutique on 17th Avenue in Brooklyn does not care about the animal's life at all or his customers. He only cares about the money he can make from the small animals after they leave and you have to give him his precious money. He doesn't care what happens to his customer or the small puppies he sells. I would not suggest that you purchase from this store. I just feel sorry for the puppies that are there and his future customers.

I believe that this man would be shut down if anyone with the authority took the time to investigate just based on the rest of the stories I have read on this site. Remember, a breeder should care about the animals they are selling. If they don't, they don't take care of them like they should. If I didn't have the people that care about me, I would probably have a dead puppy. I had a lot of help getting him back and looking for him.

When I finally found him and found out I had a deadline to pick him up, I called desperately for help because my proof of purchase was at home and I was at work and couldn't have made it in time to get him. And this man and his associate couldn't take 5 minutes to fax me this document so my puppy could come home to my 3 -ear old son and myself where he is happiest and safe.

About 4 weeks ago, I called Puppy Boutique to see if they had a female Maltese. Spoke to Jim, he said yes and that they were $550. I asked him if he was sure of the price because I was traveling from LI to Brooklyn. He assured me female Maltese for $550.

I get there and the store was literally a zoo. It took almost 2 hours before anyone could help me. When I picked out the Maltese I wanted, I was told 900. I immediate called Jim and told him I was in his store and that he had only told me a few hours ago the dog would be $550. I got him down to $800 and then I was taxed. What the **?! Thank god my dog is healthy (so far). The horror stories I am now hearing are making me a nervous wreck. I love my little Maltese (which by the way is not a pure breed). She has shih tzu in her DNA.

About 4 years ago, my family pet of 7 years passed away after being hit by a car. My parents, my brother and I were all emotionally devastated. We decided to get another dog of the same breed (chihuahua). I haven't even heard of The Puppy Boutique until the day my parents called both my brother and I out there as they were already waiting. I'll never forget the first chihuahua my eyes laid on. He was so adorable. He felt so little in my lap when I was playing with him a little before deciding this was the puppy I wanted. I wish I could remember the monetary details of buying the puppy but honestly I can't remember. The only thing that rings in my mind is the fact it was not even within, not even two days, since we brought him home when he became lethargic and refused to eat. From the moment he was taken away from me (to the vet), I never saw him again. When my parents said I could not have him back, I didn't even want to ask whether or not the puppy was still alive. It saddens me.

No one should ever experience this awful situation with a pet. Not to mention all the pain and suffering he went through.

Tears run down my face as I sit here trying to make people aware of the awful business The Puppy Boutique is operating. I know our lil guy is in heaven no longer in pain but a void has been left in our hearts that can never be filled. Please Please do not purchase a puppy from this place...find a reputable breeder or even go to a shelter and adopt. God Bless all the little suffering pets from this puppy mill. One last word about this place, they never once tried to help us just kept asking us to fax them the copies of all the reports then would not return our calls.

Back in 2004 my 9 year old daughter went to the Puppie Boutique with her dad and came home with a Shih Tzu that she named Baby. Baby was the light of her life. Because I was trying to do the right thing I took Baby to the best vets. I kept up on her shots, grooming, well visit's the works. I had the best and most expensive vet around.. But nothing was to good for her baby.

In October of 2008 we noticed Baby was very disoriented and not responding well. We took her to our vet who requested to keep her overnight for observation. Before picking her up I was called and told that Baby was in the final stages of renal failure. Because I could not afford the $1500 to keep her in the hospital more time I went to a wonderful local vet who I initally paid $600 for hospitalization. Needless to say he was very honest and explained there was nothing we could do for Baby unless we wanted to chance an over $8000 operation (unemployeed at the time this was not an option). I called the Puppie Boutique and explained to them that I had a barely 4 yr old dog who was dying. I did not want my money back or reimbursement what I wanted was to inform them of this so that they will not buy any more dogs from who ever they purchased this dog from. Needless to say I was told with out any remorse in the world that they didn't keep records and then the dial tone.

After daily IV treatments medication, spoon feeding and a lot of heart ache baby passed away 1 year ago today (11/13/08). My now 14 year old daughter has suffered so much in this year to the point that she has made herself physically sick. She has nightmares. How can a parent stop this heartache. How can you explain to a child who slept, ate and lived for her dog and who's other dog lived to be 17 years old, that these monsters just sold us a sick dog and could care less about it. I would never ever in my life suggest to anyone to buy a dog for this place. They are the worst breeders I have ever and I mean ever came across.

After doing some research on Chihuahua puppies, my husband & I traveled from Philadelphia to Brooklyn, NY to the Puppy Boutique. We were greeted by Danielle who showed us the pups we wanted to see. After some time we decided that we should get 2! Their website said $800 but when we got there she said they were $1000 because they are mini's but because we were getting 2 she would charge us $1900 for both. Mind you, London is 4.4 lbs. & Caesar is 8 lbs. After 5 days of complete joy with our new additions to our family we were woke up by Caesar at midnight with a piercing howl. London was lifeless, lethargic and cold in the crate. I wrapped him in a towel & we headed to the University of Pennsylvania Vet Hospital.

After 10 minutes the nurse came out to ask me questions and the first one was did he eat rat poison. NO! I told her thru tears, we have cats. I don't even own a trap! He was losing blood & they needed to keep him to do an ultrasound & IV fluids. We had to leave a $1790.00 deposit...which we did. I called the Puppy Boutique the next day to find out if he had any siblings & did this happen to any of them and/or how are his parents. Danielle told me they are all fine & did I want to bring him back for a new pup. Is she kidding me?? NO! I love my dog & if I did what were they going to do for him...stick him in a dumpster?

To make a long story short...Because London was so tiny (1.5 lbs) at the time the ultrasound couldn't detect anything. I told them to do what they had to do to save my puppy. 4 blood transfusions, 3 ultrasounds, multiple xrays, ICU, 4 weeks later and $20,000 London was discharged with multiple meds and follow-up visits weekly for 4 months. He had a GI bleed that was (probably) caused by an antibiotic that the breeder and/or Puppy Boutique had him on after birth that was too strong and caused the bleeding ulcer. He just had his one year check up and is doing great! He's a blessing and a joy to have around. Caesar is also a blessing & a joy. If it wasn't for him waking us up God knows the outcome. As for Puppy Boutique, they are a puppy mill and need to be shut down. They sell sick dogs.

My husband bought me a teacup yorkie at the Puppy Boutique last Christmas. When the dog arrived, I immidiately fell in love with him. He was a faisty little thing. Within two days, he stopped eating and was sleeping a lot. I called the store and told them what was happening and they told me that it was normal for puppies to sleep a lot. They told me that if he continued to act this way, I should take him to one of the vets in their instruction booklet.

We called the store to tell our story and they would not listen to us. Stuart constantly told us that we should call back, since the owners were on vacation. Every time we called we got the same story. We went to the store and were rushed out of the store with the promise that in the next few days the owners would return and we could talk to them about what happened.

Needless to say, we never spoke to the owners. In addition, they refused to return our money. They calimed that we did not bring the body back to the store for an autopsy. We had taken the body to Howard Beach Animal Clinic and they told us that they would cremate him for $200 or we could take him to the ASPCA for $25. We took him to the ASPCA.

For months, we tried in vain to contact the owners. Stuart was always handling the calls with the same response: "the owners are on vacation". We asked our lawyer to contact them. Stuart responded that he would reimburse half the cost of the dog, since we did not produce a body for autopsy. Stuart claimed that we were lying and that we were breeding the dog and wanted money.
Chewy would have been a year old in October. How would we have been able to breed a pup less than a year old?

The lack of sensitivity and total disregard for our feelings appears to be typical of this business. Since the incident, I have read the numerous complaints that have been filed about this business. Unfortunately, my husband had no idea what kind of people he was dealing with. It is a real shame but to date, we have not received a penny back. The puppy only lasted 5 days since we got him. He was apparently sick when he came, since my husband brought him home with instructions to give him Clavamox (antibiotic) every 4 hours.

I had purchased a maltese puppy from Puppy Boutique several years ago. My animal became so sick in vomiting so bad, that I had to rush him to my vet within 12 hours. I attempted to call the store called Puppy Boutique, but they would either never pick-up their calls, or return yours! My vet told me that he had kennel cough. I eventually decided to pay them a vist instead. I explained my plite, but they didn't want to hear anything. They told me that it was my problem. Within another week or so, I discovered that my puppy Angel only had one testicle.

I had to take him to my vet for surgery, which cost me over $550.00. While doing surgery, the vet told me that he checked his little stomach, and found out that he had that so-called Shunt-(Liver disease) as well as all the other puppies had. I had to then take my puppy to the New York City Animal Clinic for additional tests, and not to mention another $ 1000 for two days in being keep over night. I physically had to take out pet insurance when I got back home.

My puppy suffered contantly in always vomiting, and never wanting to eat. He eventually got a brain anerism. He was walking around in circles in my apartment, and banging his head into all the furniture and then took him to another vet. The vet told me that he could have treated him in hopes of saving his lifeless body, but I couldn't see the little puppy suffer any longer. I decided to put him-(Angel) to sleep.

All-in-all, my little puppy with insurance, cost me well over $ 12,000.00 in three years in owning him, before I finally put his out of his misery. I finally took the owner-(Phyllis to small claims court, and was rewarded $750.00. That did not make up for the loss of my puppy. This owner and store should be shut down, and definetely put out of business for the sake of all these poor puppies. Thank you so much.

The physically and mental stress that I went through, was beyond words. Not to mention the anilmal and his constant suffering.I did not but work, and every month for 3 years my puppy was in and out of vet's. My heart has been broken to see such an innocent lifeless puppy, to have to put to sleep. He was my life!

On 2/22/09 I purchased a puppy from this puppy store,once home I noticed the puppy had a bald rear end and scabs on her ears,I took her to my ve on 2/24/09 because she was losing a large amount of hair,she was tested for and diagnosed with ringworm fungas and declared unfit for sale by my doctor.I contacted the pet store,I faxed the letter and proof of the puppies illness and the owner said that he wants to see the results from the second part of the diag. testing,the culture results which take 10-14 days to grow the fungas so after the culture showed growth(11 days) I faxed the results from my doctor and sent a new unfit form with the new results on it as well and have heard nothing from them.

I have already had to pay $389.71 in vet bills after I paid $655.00 and the store owner promised me the dog was registered which she had a bogus registration application.She also may have mange but cannot treat it until the ringworm is cured and the vet estimates the bills to be between $300-$1000.00 to treat her.There are so many other victims that I found online since I became a victim,they use a different name on the web,they go by Puppy Petite online so when I check the BBB there was no record for them but the name on the building was Puppy Boutique and when I checked that after I purchased the pup I found other comolaints from victims.

In March 2008 we visited Puppy Boutique in Brooklyn in search of a teacup yorkie. There we found little Theodore a 1 lb male. He looked to be very healthy and bouncy so we did not debate the over inflated price of $1900. I was astonished that he wasn't AKC registered and with in a week he developed kennel cough. that was only the beginning. on the night of his 1st birthday he went into a semi coma and we rushed him to our vet. it all happen so quickly one minute his was vomiting the next he was walking into the wall. after two hours our vet had him stabilized enough to rush him to Garden Staten Hospital in southern NJ where he remained for a week. the first three nights they told us they didn't think we was going to make it through the night then finally after a blood transfusion he began to gain strenght.

my vet thought he had an obstruction they thought he had a liver shunt. so they sent him home with 6 medicines to recover and in a month they said we needed to get another bile acid test done and if it was a liver shunt they could do the surgery for another $3000. they could not assure us he would be okay after that. so here we are one month from the onset an last night he had a fever and once again off to the vets we rushed and no they took bllod once again and his blood count is not good and his liver count also is up again.

Tomorrow we will decide what to do next. he will probably need to see a specialist and w=our credit limit is almost taken up on all these test...we are heart broken and terrified he won't live a long healthly life and now after reading all of this I can see it is pointless to contact puppy boutique. worse part we purchased a second teacup yorkie from them in July so Theo could have a play mate now we pray he wont go through the same. Please what ever you do don NOT buy a puppy from this puppy mill they are a disgrace and should be shut down.

over $8000 IN VET BILLS WITH NO END IN SIGHT AND A VERY UNHEALTHY LITTLE PUPPY.

I believe it was around Feb 2008, I've always wanted a "teacup" yorkie, something small and a playmate for my Bichon Frise Francine which recently turned 9 in Oct. Back to the story. We went in and I was surprised to see cages on top of cages and sneaker paper inside the cages, but I guess I didn't think any of it. A woman came out, she was very kind and started to talk to us, we told her we we're looking for a Teacup Yorkie, so she brought us over to the cage. Their were 3 yorkies in the cage, beautiful little girls.

So we asked how much we're they are and I picked out one "2,000." My father said "2,000? For what?! They all look the same." The woman said "It goes by blood line and how cute they are." I looked at my father then looked at her, like lady you have no idea what you're talking about. At that point we should have left, but me being 15 and wanting the dog for so long, I couldn't wait. So she says "Their are other dogs in the back for 500 dollars." So my father and I said sure lets see. She bring out this small, scared, sick looking dog, she looked so sad, and looked like as if she was on the verge of dying right there and then! But yet again, my father and I stood! We told her no and she brought her back into the cage on the other side of the wall.

Then my father and I saw a little fat one with a teddy bear face, I had to get her, we took her out and she was such a happy puppy all wobbley and playful, she was 1,600 but they lowerd it for us, so we paid 1,200 plus the other items we bought for her. As we're going through her paper work, we seen on her belly and in her work that she had a herina, so we let that slide. It gave us directions on how most dogs are hypoglysimic and we should watch out for it, sure no problem. They told us they have a vet somewhere by the store so we can get Laila (dog) checked out if anything. So they sent us home with antibiotics for her, but again we didn't think there was anything wrong with that.

We take her home, she was a very happy puppy, my boyfriend, now fiance, came over and played with her and my older sisters, basically everyone loved her, I would let her sleep with me, she was a very loving and beautiful dog, she wanted to play with Francine all the time, chase the cat. Until 2 days after having her, she didn't want to eat, and we were giving her all the meds. she didn't look like she was getting better, from the fat fluff ball to a skinny sad looking pup like the one they tryed to sell us. So my father calls Francines vet which is in Bayridge and makes an apmt. we go in the next day, bad news, she had kennel cough, and she had a sickness, which I don't remember.

So my father ****** off, calls the store and they said to bring it to their vet to get a "second opinion" We did what they said, my father couldn't make it and my mother and I just went, we got to the vets office, and they're was a russian lady who couldn't speak good english, we signed some papers for laila, and we waited for the vet to come out. He was a creepy mean looking old man. He said "Theres nothing wrong with her, but we can keep her here for a couple of days and nurse her back to health" I said "No, I want her to come back home with me" So he calls Puppy Boutique and says "The daughter is being stubbron and she doesn't want the dog here." I said "Firstly, I'm not being stubbron, I just don't want my dog here, especially with people that don't even like animals, and can barely speak english." My mother was about to yell at me, but it's how I felt, and I knew I was 100% right, so my mother talked me in it. I left crying.

That week she was with us, I fell in love with her, she was my baby. We called everyday, supposedly she was getting better, then one day of calling, she's not getting any better and she's going to have to stay on meds. 3 times a day and plus they we're going to have to do a surgery on her. She had respiratory disease and she was just a sick pup from the beg. so my father calls up Puppy Boutique and says he wants a refund, the pup is sick, and they kept telling him, "we can give you a different pup" my father said no, I want my money back. So days of hell, my dad would call and they would hang up on him, my father threatened them and said he'll get his lawyer and sue them. So finally those evil people gave up and gave him a full refund, we had to go back to the puppy mill and they're was a huge sale on the pups, and their was one lady who bought a teacup yorkie, and I looked at her and the pup and the pup wanted to come to me, and the lady was signing her papers, and I was like Laila, and she gave me those sad puppy eyes, like save me mommy. It broke my heart to see she was so skinny and looked so sick, her coat was dingy and not bright like it was when we first got her.

So I asked the woman can I see your papers, she looked at me if I was crazy, and I looked at Laila's name on the paper which was N., and I said that's my baby, she's really sick, and my mother was talking to the lady, and she said "I came all the way from Mass. and I'm not buying a sick pup, that costs 1,000" I just looked at laila, and wanted to hug her and kiss her for the last time, but I couldn't. The woman asked for another dog, and they brought laila to the back. We left with our full refund.

Stop puppy mills! Stop these insane people from making money off of sick pups!

about a year ago we purchased a chihuahua from puppy boutique that also was listed on their website that was listed for under $600 as we traveled all the way to Brooklyn, we arrived with them asking for over $900 for a miniture chihuahua that now ways about 9 pounds this is not the worst of it... a couple months later we returned to the store to buy our baby a brother..

after viewing all of the puppies in the store the man went to the back room which you can not see from anywhere in the store. the man came back with a small chihuahua that almost had dimples all over his body. he was pretty cheap but it was odd he was pulled out from the back without anyone even knowning where he was kept. once we brought our new baby home he was instantly vomiting and not eating in a matter of days. we waited a day to see if he got better and he only got worse.

we rushed our baby to an animal hospital and he weighed in at only .5lbs because of how sick he was. after an hour sitting at the clinic the doctor told us our puppy had 100% full blown PARVO which is a disease in dogs that is deadly. as soon as possible i called the pet store and screamed getting no response back but saying bring it to our vet there is nothing we can do. the vet was hours away and our baby would not make it if we went that far we had no choice but to let the current clinic we were at take away our brand new puppy and try to stabalize him.

we went back home and our new baby had to stay at this clinic without us terrified all by himself with no other puppies because of how contagious his illness was. he was there for about 4 days we called everyday and we never knew if he was going to make it through each night. it turns out we spend over $3,000 on keeping our puppy alive. thank god he didnt die the doctors would not give up on him. t

o this day our baby will not let anyone go near or touch his nails or paws because of all of the IVs in his arms during his time spend at the hospital. puppy boutique is a disgusting place where they keep all of the sick puppies in the back away from the other dogs. they bring these puppies out only when customers are not willing to pay outrageous prices for dogs. till this day we have not recieved anything from puppy boutique not even a letter of appology. we also threatened to stand outside and warn every customer that entered no to ever ever ever purchase a puppy from such a dump. i do not understand how this business is still open the conditions of the dogs are outragous. any store that holds puppies in a back room all alone should be shut down.

i would love for people to try and buy these puppies to save their lives from this horrible environment but it is not worth the heartache of a sick puppy that you have grown emotionally attatched to that you may lose within days. someone needs to shut this store down and save these dogs....

I bought a puppy back in february of 2005 from puppy boutique in Brooklyn, NY. My puppy had a hernia repair that they said was fixed and will not cause any problems in the future. I love my dog so much I have spent alot of time and money in vet bills. She is about to be 3 years in two weeks and since we got her she vomits and so far had two epileptic episodes. I do know know but wish could get some help on what the problem is. I do not want to think of the worse and would do anything for my dog to live a long and healthy life.

Physically she is playful, strong, and she has a good heart. She recently just had two seizure episodes and regurgitates. She doesn't deserve any of these and would like to hear from other people who are experiencing the same problems as I am.

First of all.. making a complaint on this website is the second step like I did..its nice to warn other people where not to go but these are breathing animals not objects of poor quality..please do report any animal abuse to ASPCA like I did so they can go investigate and make an arrest. This way the ASPCA can give them to loving people who want to adopt =) here my story...

False advertisement...went there and the man was more concerned with my wallet and jumped the price when i arrived...all dogs were dirty...lots of coughing...rolling around in urine...and could not see the back area of store where he kept emerging with 'cheaper' dogs, that were still overpriced. these are living animals not manufactured goods to man handle. they breath eat feel, etc. he was also in a rush but the store was still open because i kept asking a lot of questions he just did not want to answer.

When my family and I were looking for a puppy, I searched through newspaper ads and I came across a telephone number whom was listed as a private breeder. When I spoke with the man, he was very rude and stated that the puppies cost $500. On January 20, 2006 we went to the Puppy Boutique, after almost two hours, we purchased our Pomeranian, who had already had cold, for $900. Once in our car finally going home, our puppy vomited.

Through out his short life, we must have taken him to vet due to illnesses at least 15 times and spent thousands of dollars. Sadly on the weekend of April 18, 2008 our Pomeranian became very sick, we took him to the vet on Monday April 21st and they automatically hospitalized him. He had suffered kidney failure due to under-developed kidneys because of neglect when he was very young. On the depressing day of April 23, 2008 our puppy, Kiko, had to be put to sleep.

The reason I am writing this complaint is for our sick puppy and so no family will go through the heart-break and pain our family has felt due to our lose. Personally I wish that no body purchase a puppy from these terrible people, instead adopt or purchase from a real breeder who owns the parents.

Our puppy had to be put to sleep due to kidney failure.

Dec 22, 2006 We purchased a toy yorkie for our 4 daughters. We named her Lilly. She was adorable. We had Lilly for 18 months when on day we came home and Lilly was having a seizure on my living room floor. My 2 daughters witnessed Lilly's lifeless body. She was foaming at the mouth. We were crying hysterical.

Lilly was taken to the vet. We were told she would have to stay over night for testing but most likely her condition was due to a hereditary problem with her liver (liver shunt it was called). We were advised to take our precious dog to Red Bank, NJ because they have doctors in the facility all night. Lilly was too sick to be left unattended.

We gave them all of her lab tests and upon her exam it was confirmed Lilly had a liver shunt. Medication was a short term option. But was told by the vet she would die slowly. This was not a cure just to prolong her life. Surgery was $5000.00 but may not work. Lilly's liver was very bad. She was very sick and only 3.8 pounds. Her tiny body may not be able to handle the surgery.

My husband, myself and the vet all agreed Lilly should be put to sleep. This was the hardest thing I have ever had to do (since we just put our 13 yr old dog to sleep 5 weeks prior) The vet said this was a problem Lilly was born with and that we should contact Puppy Boutique.

We paid 400.00 at the first vet and 168.00 at the second. But the most devastating loss was our Lilly. Our family is heartbroken.

On 9/16/07, we (husband, 4-year old son and I) purchased a teacup Yorkshire Terrier - Fig - from the Puppy Boutique owned by Jim and Gilda for approximately $1100.00. On 9/23/07, we had to take Fig to a Pet Emergency Center due to the fact that he was lethargic and vomiting. He was hacking frequently and having paroxymal fits before vomiting. The cost for the emergency visit was $785.

As recommended by the emergency vet, we followed up with our vet the next day where he was diagnosed with an upper respiratory infection that was likely contracted from the other dogs where he was purchased. Our vet wrote a letter on our behalf that I sent to Gilda so she was aware of Fig's condition. We had to give him regular breathing treatments with prescribed medication through a nebulizer and oral antibiotics.

On 10/5/07, we had to take Fig back to the vet due to loss of appetite, severe weakness and difficulty breathing. He was kept overnight and diagnosed with and treated for pneumonia. The visit costs $619.59. Our vet called Jim to inform him of Fig's condition and the cost for treatment. He agreed to reimburse us for treatment and so we proceeded with the visit. I frequently updated Gilda on Fig's condition. She informed me that they were in the process of moving and provided me with a fax to fax her the receipts.

Puppy Boutique did reimburse us approximately $1600.00 for Fig's medical expenses which included the $78.50 for a follow up visit with the vet. On 10/24/07, we took Fig to the vet for a regular check up and to continue with his scheduled vaccinations. Since he had presented with high white cells and high toxins in his lab work previously, lab work was done to determine if he could get his vaccinations and rabies shots at the time. This costs $60 and due to the high counts we were not able to administer the rabies shot and other vaccinations.

From the time of purchase, Fig remained sickly with unsatisfactory labs and an inability to retain food. On 12/14/2207, we had to take Fig to the vet again when his behavior was strange. He seemed disoriented and would walk around rubbing his head against any hard surface he could find and he would roam and walk in cirlces. The vet did lab work - bile acids test, liver profile and cbc with liver differential - which costs $240 and she prescribed medication for Fig to take with meals - Enulose - which costs $30. Fig was diagnosed with a congenital condition called Portisytemic Shunt. While we could try to treat the condition with the daily medication and a low protein diet, the prognosis for already sickly and weak Yorikie's with this condition was not good and it was likely that his condition would worsen over time and that he would eventually die.

We continue to care for Fig the best we could as we had grown attached to Fig, especially my son but today we had to euthanize him. The emotional toll, continued expenses and witnessing of Fig's continuous illness, frequent vomiting and dehydration was unbearable for all. This morning Fig could barely walk, was severley fatigued and dehydrated despite having had a full meal and water earlier. The condition does not allow his body to absorb nutrients and he became dehydrated quickly. In consultation with his vet, who said that the condition would continue to worsen we decided to euthanize him. The costs for euthanization and cremation $240. The pain and suffering of Fig, of my son and husband and I - immeasurable. This was my son's first pet. My desire is to be compensated for expenses and pain and suffering and to put Gilda and Jim permanently out of business. We are now certain Fig was likely obtained from a puppy mill.

On July 6, 2008 I lost my little chihuahua Furby . In the same afternoon I went to a puppy place. I saw some chihuahua I liked but too much money. I am not a rich woman. So I didn't buy any on that date. I went in vacation to my family in Canada. I came back at the end of July and went back see the puppies again. But the sales woman was so busy, they didn't have time to take care of me. So I left.

I looked in their website, I saw one I liked very much, his name was Alex. He was $850.00 on the website. I called at the store and asked if I could have him for less money. So the answer woman told for $650.00 I can have him. So last sunday on August 17, I went back at that store but they told me the puppy Alex was not $650.00 but $850.00. That was impossible someone told me that. I liked him very much, he was looking like the one I just lost on July 6. I gave them $250.00 deposit and the sales women told me to come get him next Friday, August 22. He had to see the vet and have his health certificate before they give him to me.

So today Tuesday p.m. August 19, I went back see my little puppy Alex. And I saw before I went at the store on my computer before I went there the puppy was pricing at $650.00. So when I went at the store I showed them a printing of my puppy Alex saying he was $650.00 not the price they charged me $850.00. I spoke with the owners, and they still telling me this is not true. I said to them they are very not honnest. I am making a complaint againts that store I feel they are stealing me the $200.00. They are telling me a price , on the phone, they are showing a price on the website and when I go at the store they charge you $200.00 more.

We bought a Chichuahua puppy from them on Jan.4th of 2008. We paid $980 for him and was told we paid $150 more for him because he was a teacup and wouldn't get any bigger than 4 lbs. He is now 7 months old and he already weighs 8 lbs. That is not the worst of it. About a month ago, the puppy started to limp. We brought him to our vet, who took xrays and examined him and informed us that he had a genetic disease called Aseptic Femoral Head Necrosis. It is a deterioration of the the ball joint. He was treated with medication, but now he has to have surgery, and have this part of the bone removed. This will leave the dog lame for the rest of his life.

We contacted puppy boutique, and they informed us that before they would pay, we would have to bring the puppy to their vet in New York. Being elderly and sickly, this was not easy,but I did it. Their vet said he needed the surgery and that it would cost in excess of $2000. Puppy Boutique then informed us that they would only pay if we brought him to their vet to have the operation done. As we live five hours away, it does not make any sense to bring him there. Our vet said it would cost us about $1000 for him to do it. As the dog is guaranteed for 1 year, we feel we should receive the $980 we paid for the dog

We bought a Chichuahua puppy from them on Jan.4th of 2008. We paid $980 for him and was told we paid $150 more for him because he was a teacup and wouldn't get any bigger than 4 lbs.He is now 7 months old and he already weighs 8 lbs.

That is not the worst of it. About a month ago, the puppy stated to limp. We brought him to our vet, who took xrays and examined him and informed us that he had a genetic disease called Aseptic Femoral Head Necrosis. It is a dterioration of the the ball joint.He was treated with medication,but now he has to have surgery, and have this part of the bone removed. THis will leave the dog lame for the rest of his life.We contacted puppy boutique, and they informed us that before they would pay, we would have to bring the puppy to their vet in New York. Being elderly and sickly, this was not easy,but I did it. Their vet said he needed the surgery and that it would cost in excess of $2000. Puppy Boutique then informed us that they would only pay if we brought him to their vet to have the operation done.

As we live five hours away, it does not make any sense to bring him there. Our vet said it would cost us about $1000 for him to do it. As the dog is guaranteed for 1 year, we feel we should receive the $980 we paid for the dog

I am writing this on behalf of my son and daughter in law. They are emotionaly drained... On April 6th their 13 yea old child passed away. The DR's said a puppy might be of some help to their son. On 1/27 they purchased a puppy. With in 2 days the puppy was vomitting. They brought the puppy to a local vet.

Several days later the puppy was ill again. the breeders vet Breeders vet said nothing serious take the puppy home Several days later the puppy very ill local vet said this dog should never have been sold They brought the puppy back to the breeder/store The store refused to give them a receipt for the returned puppy. They left the puppy, since they could not deal with a puppy dying while they were dealing with there child dying

2 weeks after they returned the puppy their son went into the ICU unit He lived 45 days in a coma then passed away They tried to stop payment ton their credit card The store refused to issue any credit saying they have no record the puppy was returned

I would like some kind of restitution They paid $1000 for the puppy...issue a credit give them another health puppy.

After only 5 days of total enjoyment with our 2 new additions, tragedy struck. Thanks to our 2nd little guy who woke us up in the middle of the night with a loud howl alerting us of his buddies lifeless body lying in the crate, we instantly gave him some syrup panicking that he may be hypoglycemic & then rushed him to the vet hospital where he was found to be losing blood. (We had our 2nd guy checked out to, just in case...he was fine) He was admitted for testing as well as getting a blood transfusion.

I called the Boutique the next morning just to find out our puppies family history & was instantly given a defensive answer....he's hypoglycemic. I explained the blood loss & the transfusion but was told the same thing. I told her I wasn't calling for my $$ back or for a trade in....I want his family history. She told me to call back w/ more info once I talked to the doctor. Needless to say I didn't call her back that week because I was concerned for my puppy.

I followed-up thru email 1 1/2 wks later w/ much more info then day 1 and was told 5 days later to call the store.I called the store & was given the hypoglycemic story & was put on hold where I was sick & tired & finally hung up.

Well, 4 wks, many tests, 4 blood transfusions & $10,000 later, my puppy is finally home. I wouldn't say he's totally out of the woods but he's doing well. All I wanted was my babies family history & got nothing but heartache & ignorance! Suppose I was the type to want a trade-in, where would my little guy be right now?? It makes me sick just to think about it.

This entire ordeal has left me sick! I am mentally & physically drained. I couldn't concentrate & get my work done. Not to mention that I drained our savings acct to pay the hospital bill & it's not over....he has check-ups every week for the next few months which cost $80 a visit not to mention the cost of the 4 medications he has to take.

My husband, foster son and I went to Puppy Boutique to purchase a Pomeranian puppy. The Dealer brought out two all tan dogs that were being shown to a man the dealer said had previously purchased from their store. The strange man told us how good the store was and how these dogs were the best Poms around for that price.

Well, the Boutique started the selling price $1200.00 because of the dogs unique color and small snout. By refusing to buy the dog at the above price they negotiated the last two Poms for $926.00. After having the dog for two months we noticed that our Pomeranian did not resemble her breed. The Puppy Boutique sold my family a mixed breed that they claimed to be pure.

Being decieved by The Puppy Boutique mentally hurt my family because we thought we owned a pure Pomeranian only to be emmbarised when the truth was reviled. Now, the dog is a member of the family but economically shes not worth the monies they charged.

Puppy Boutique AKA Puppy Petite is a horrible business. They have negative ratings with the Better Business Bureau and have ripped off many consumers. Please google their name before purchasing from them.

The one year guarantee they advertise is absurd. I traveled all the way to NYC to pick up a puppy that I thought would be the same one that Puppy Petite emailed me a picture of. It wasn't, however I purchased him anyway. Before traveling to NYC, the owner emailed me and told me the prices for their teacup yorkies were between $500-$1500; however, they were realistically between $1000-$2500. I purchased my baby for $1600...only for him to die 2 weeks later due to congenital problems. When my puppy initially got sick I took him to the vet and was told he'd have to be hospitalized.

I immediately called Puppy Petite to see how they wanted to handle paying for his hospital bill because in their guarantee they state that they'll cover all medical expenses if it's due to congenital disorder. Puppy Petite told me that they would not reimburse me unless I took the puppy to one of their vets in NYC. Can you believe they wanted me to bring my puppy 400+ miles to NYC in order for them to cover the vet expenses? My vet estimated the costs to be $2000+ dollars and there was no guarantee that my puppy would survive. Due to the high costs, I chose to have my puppy stabilized and transported to NYC with an IV to Puppy Petites vet so they could cover the costs.

My puppy eventually died due to a congenital disorder and Puppy Petite refused to give me a new puppy or a full refund for the purchase price. I'm still trying to battle with them to receive a refund. Please do not purchase from this pet store, they have negative ratings from Consumer Reports and have changed their business name a couple of times to stay in business. They are also known as Puppy Boutique.

I made three trips to NYC, had several vet bills and my puppy died and they refused to give me a replacement. This caused monetary and emotional loss for myself and my family.

2 days before Christmas my husband and I decided that we would take our 5 and 10 yr. old children to pick out a puppy for Christmas. We fell in love with a Teacup Yorkie at the Puppy Boutique store in Brooklyn, New York. We named him Max. My 5 yr. old daughter chose this name because my husband asked why this dog was so much more money than the rest. The woman working there replied, because he would get up to 4 pounds Max! That was it we chose our dog Max. The next day was Christmas Eve and he appeared ok. Christmas morning he was coughing, not eating or drinking, and sleeping all day. I gave him Robitussin as told and Dec. 26 in the morning I brought him to one of the vets that the store recommends. They said he had kennel cough and would be fine!

2 hours later on my ride home to Vermont, the new puppy Max that we have now fallen in love with, is lifeless with his eyes rolling back. I pulled over and gave him the karo syrup I got when I purchased the puppy. I had bought a syringe to force water because he wasn't drinking and gave him water also. I called a vet in Vermont and they told me about a vet hospital only 10 minutes from where I was. This is our 4th day with our new puppy. Since we bought him at night we really only had him for 3 full days. He stayed at the animal hospital for 7 days in an incubator with an I.V. in him. We visited him everyday and watched him die slowly from pneumonia caused from the kennel cough we took him home with. We never thought in a million years that we would go through a horrible loss like we did. He died in my arms. The vet was crying when I arrived in the room to go visit my new puppy. She said that she was so sorry and feels horrible that she doesn't want to kill him, but he is suffering horribly today and will not make it out of the hospital. When I went to see him he was so little and gasping for air horribly.

My vet bill was $2,600.00. I called the puppy boutique and they told me to go back to the hospital to retrieve my dead puppy and mail him fedex so they can do an autopsy! I faxed everything along with mailing all the hospital records and a cd of the lungs x-rayed and filled with ****/ pneumonia. We argued for a week. They said if I ever wanted a refund that they needed the dog back. I explained that we loved our puppy Max and all we had left was a corpse to bury in our yard and sad memories of a love lost. They said that I had to ask the animal hospital to freeze him then ship him on ice fedex. The animal hospital said that Massachusetts state law forbids them to do such a thing! I told the puppy boutique that I had been through enough and there is no way that I can bring myself to go to the store, buy dry ice and a box, pick up my dead puppy, put him in the box, then fedex him.

They said they were sending someone from N.Y. to get my puppy Max. After the puppy sat frozen over a week I was informed that they I went to the animal hospital and picked up a box that looked like a lil. white coffin. Inside was my dead puppy with his favorite blanket! I buried him in my yard chipping away at the frozen earth for hours just to keep him nearby. After arguing with the Puppy Boutique on many occasions I eventually did get my $1,900.00 back that I paid for him. The $2,600.00 that I paid for the animal hospital trying to save my puppy I never saw again. They would not refund that. They have changed my view forever on puppy stores.

I went to Puppy Boutique because I had a chihuahua at home who needed a friend and I needed a Yorkie in my life. I lost a teacup Yorkie to a liver shunt problem so I was afraid to buy another Yorkie but even with my fear I had to take my chance. I went to Puppy Boutique and luckily I had a good experience with them and bought my Yorkie, Chili. However, Chili did have a few issues. His testicle never dropped. I never got him neutered because I was afraid they would have to open up his abdomen to remove the testicle. I bought a toy sized Yorkie and I wanted something like a 5 or 6 pound dog, but Chili is a hunky 12 pounds. He's much bigger than I thought, but we adore Chili so much. He's a year now and I want more. I wold love another Chihuahua but a teacup, but my husband said NO MORE dogs, we have 2 already and not much room for them. I loved the fact that they had such a huge selection they just kept bringing dog after dog out to see me and I was so scared to pick the wrong dog. But I loved the whole adoption experience I felt like I was adopting a child. It was great for me.

On February 3rd I purchased a Chihuahua at Puppy Boutique for $650.00. Immediately after arriving home I realized that she had kennel cough and wheezing. Within days it worsened and upon calling the Puppy Boutique to inform them, they quickly dismissed me and advised that I take her to the vet because she was due for a routine vaccination.

The vet advised that the puppy was suffering from a severe upper respiratory infection that originated prior to purchase. He also said that she tested positive for a parasite called giardia. I spent over $380.00 on two vet visits and $250.00 on antibiotics and medication. I consistently called on a daily basis within a two week period with no avail. They never allowed me to speak to a manager and they gave me the run around each and every time I called. At one point they said they would reimburse the money I spent on medication. To this day I have not seen one cent.

I bought a Chihuahua at the Puppy Boutique last year in November. They explained what all the medications and vitamins were for but I noticed that my puppy had problems breathing. When I took her to the vet they told me she had a cold. They said I should watch her and give her medication. I can't remember exactly how much I spent on antibiotics but I shouldn't have had to spend money on that anyway. She got rid of the cold about two weeks later but still has a problem breathing.