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Consumer Affairs


Is this your Business?

World Reserve Monetary Exchange


Consumer Complaints & Reviews

I saw an advertisement in the National Post of August 19, 2011 from the World Reserve Monetary Exchange offering uncut sheets of US$2 bills. I placed an order not knowing that it's a scam. Up until now, I have not received anything despite cancelling my order, even though the money has been removed from my credit card. This company promised seven to ten days delivery and full money-back guarantee, but they're all liars.They should not be allowed to advertise in Canada again. It's a fraudulent organization.

I was away on travel in Indianapolis and while waiting in the airport, I saw an ad from the US Mint and noticed an offer on sheets of $2.00 bills. I called and placed an order for the amount of $456.88. When I boarded the plain, I noticed that the fine print in the article showed the company World Reserve Monetary and they disclosed that they were not affiliated with the US Mint. When I got home, I called to cancel the order since I spoke to a friend of mine and he stated that they were not a good company. I called 1-866-282-6587 to cancel the order and was told that they could not cancel the order since the merchandise was pulled from the warehouse.

I asked the representative to call the warehouse to cancel the order. The representative would not. I asked to speak to her supervisor and the supervisor (Veronica) stated the same, that they cannot cancel the order and she stated that I should refuse the shipment when it comes. On April 2, 2011, I received an email from FedEx with a tracking number. I called FedEx and asked to refuse the shipment. They gave me a confirmation number on the refusal of shipment (**). I checked my American Express, World Reserve Monetary had already billed my account in the amount of $456.88.

I received an invoice for $1,100.97 for a safe and a few coins. The safe was damaged upon arrival and the coins have no value. I was charged $346.00 on my Visa card prior to the arrival of the safe and coins. I telephoned this company numerous times in the past eight months. I attempted to return the products and I was told that I would have to pay $200.00 for return shipping. They continue to invoice me for the balance. I would like to start or join a class action lawsuit against World Reserve Monetary Exchange. I am out $346.00 for a damage safe that I cannot afford to pay $200.00 to return.

I paid over $1,000.00 for presidential dollar coins which are issued each year to me. This year 2010, 4 presidential dollars are to be released for distribution to the purchaser. I did receive the Millard Fillmore presidential vault tube dollars which was released on February 26, 2010. I have not received the Franklin Pierce presidential vault tube dollars which was released May 28, 2010. I contacted World Reserve Monetary Exchange 1 month after the release date and they told me that it would be shipped in a couple of days. It has nearly been 2 months and I have not received my Franklin Pierce Presidential vault tube dollars. Can you help me receive my coins?


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