Hello, I'm Jeff Esposito, an employee in VistaPrint's public relations group, and I saw a number of complaints regarding our rewards program on this site and wanted to reply. On behalf of VistaPrint I am sorry you feel you've had a negative experience with our rewards program. VistaPrint believes that the vast majority of our customers who sign up for the program really enjoy the benefits, but if you are not happy, please call 866.870.4124 and we'd be happy to process a refund. We're open from Mon – Fri 8 am – midnight EST.