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Consumer Affairs


Vindale Research


Consumer Complaints & Reviews

Vindale sends online surveys and once completed you eventually have verified amounts in your account, and this after having pending amounts, so verified should mean just that, but on more than one occasion, the funds in my verified account were reduced.

Vindale said that there had been a reverse decision on the survey which is quite curious since it passed the pending status to verify. I spent a lot of time doing their surveys with honesty and a lot of time, but I did choose not to do any surveys that required a credit card. Who knows, maybe that is the reason for the deception. This company is not honest, and that I know.

I received an ad to participate in research that promised big bucks to give my opinion. I chose not to subscribe to their service because I did not want anyone to have my credit card in anyone's hands. I was sent an ad that paid me five cents to click on their ad and five more cents to go to the site. That did nothing for me, so I did not do it. I was then offered an ad that I qualified for what was for male smokers; I am not male and I do not smoke. Then I was offered to evaluate an ID protection for $5.00.

I was to pay them over $5 to join and I could not opt out for two months or I would not get the money back. Everything they send makes money for them alone. It's a waste of my time.

As it states on their website, **, "Vindale Research extends many opportunities for its members to get paid for various types of research". I signed up, and my first "research project" was to evaluate how ** sign-up process is. The catch is, you're really signing up at the ** website! I terminated my membership at Vindale research immediately! Luckily, nothing but time was lost, but I'm reporting practices like this, so this may be stopped. All I can think of is disaster, when someone who is unemployed looks to Vindale to make money, and ends up with debt and/or credit problems.

I r4ceived an email from Vindale Research to take surveys. I signed up for a free trial of Acai Berry. I was under the impression that I would be charged $10.00 by Vindale and once I completed the evaluation, I would get the $10.00 back.
When the Acai Berry arrived, the price was $48.99.

I immediately contacted Vindale and told them I wanted to cancel my membership because thus is not what I thought I signed up for.

I contacted LifeNutra, the makers of Acai Berry and I was told if they received my unopened package, I would get a refund. I immediately sent back the unopened package. My credit cards was charged and I am still waiting for the credit from LifeNutra.

I have been back and forth with Vindale Research. I was told by customer service in an email that I need to be an active member and earn up to $50.00 in my Vindale account before I can request that they send me money. Vindale claims that my Vindale account has a credit of $10.00, but they will not send it to me because it is not $50.00.

I also have an unauthorized charge on my account from a company "My Diet Plan". I have never received anything from this company nor have I signed up for anything. This charge is $29.95.

This is an online survey site...as soon as you sign up they send you surveys. Very quickly they get you up close to the point to where you can cash out but then all of a sudden the surveys start to expire. Not coincidentally this is right after you have made some purchases with your own money that the survey fee would have covered plus a little extra.

This was the initial email sent to me by Vindale research. Read the details of their "offers".

Vindale Research to me

show details 9:36 am (12 hours ago)

Hello Dee,

Welcome to Vindale Research. We pay you to be unique, share your
opinion and make an educated difference. As part of our welcome to
you as a new member, we invite you to enjoy a three part e-mail
series on how to prepare for earning money through paid surveys.
Over the next three days, please take a few minutes out of your day
to read each part. Below is part one. When you have completed the
three-part series, you will be eligible to begin taking surveys and

earning money.

Part I: Massaging Your Mind

Vindale Research was founded on the principle of continued
education. By taking the time to explore and engage in research
opportunities, you help to keep your mind active and alert. We call

this massaging your mind.

Please take a few minutes and explore the partner research firms
listed below. Join all of these research panels and you'll not only

massage your mind but start earning even more for your opinion.


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