USSearch.com

Beeber of Sebastopol, CA January 16, 2010

They are using my dead grandson's profile to drum up business. They are displaying his name, address, picture, and some of our family members names. They have a caption that says they can get Matt's email, phone #, etc. They can't get any of that at any price. They want to charge me a fee to alter the info. Huh? Dead is dead...how do you alter that? He died 2+ years ago, at 22, and it is still raw. His kid sister was the one who came across this profile when she googled her own name, saw it, and she fell apart. I am just trying to make this right. They are using his profile in a deceptive, ghoulish way. If someone can help me reach someone with some power in that company, I would appreciate it.

Mitchell of Prior Lake, MN December 17, 2009

Recently I was looking to obtain a copy of my own Background Check to see what information is in the report. I decided to use US Search as the company to perform the service. The product chosen was the Advance Background check. The results were very poor. The current address listed nine in my state which has actually only been three. It gets better, there was nothing on the criminal records at all! I did have a traffic violation in 2007. The report prompts you to get more detailed information for a mere 99.99! This of course is after you have paid for the first product. When contacted Customer Service Sandy J told me that they can not give a refund for the service that was provided! I would like others to know that the guarantee does not exist and the purchase of this service is a waste of money!

JEAN of SAN MATEO, CA November 30, 2009

This firm searches records that, while public, are not easily obtained by other individuals. In order to protect my privacy and members of my household, such as my minor children, I want to be removed from their database or from search results. They will only do this for a fee of 10 which I believe is unjust.

John of Boston, MA November 24, 2009

After googling my own name, I noticed a site called 123people.com ranking very highly at #2. US Search advertises on that website, displaying all kinds of personal information including my age, current and former addresses, and the names of my relatives and their locations. All of this is just one click away from googling my name, and is readily available without my authorization. When I contacted US Search, I was told this was all "public" information and I would have to pay 10 dollars annually to block this information from being displayed.

What they are calling "public" information is in practice available to individuals only after investment of significant amount of time, effort, and money to perform research. US Search is eliminating all such practical barriers and making personal information instantaneously available to anyone who can google, and is therefore clearly infringing upon my right to privacy and is greatly increasing the likelihood of my falling victim to identity theft and crimes of similar nature.

patricia of LOOGOOTEE, IN November 13, 2009

i called to cancel the product on the day i accidently got on their site. it wasn't the site i thought it was and now this jeffrey says i need to email them to cancel this is the number they gave me to cancel 80174267. please help i just lost my husband and son and i don't need the aggravation.

DeeDee of Gaithersburg, MD November 10, 2009

My complaint is with the company called USSearch.com. I have notified them by internet and phone and letter to delete my personal information from their website. I spoke with customer service and someone named Anthony K who apparently is the manager. I was told that I have to pay 10 to take my personal information off of their website. Is this legal? I contacted Anthony K on 11/4/09 and 11/9/09. On 11/9/09 I left a message on Anthony K's phone indicating that I will file a complaint with the comsumer protection agency. I did not receive a call back . It is my belief that US Search will not honor my request to remove my personal information off of their website unless I pay 10, which I will not do. Please let me know what other recourse I have. I am also going to file a complaint the the state that I live in. I am hoping that someone can help, I have noticed many complaints concerning this organization.

Monica of Bronx, NY November 9, 2009

I was searching through the website and discovered my name and personal information on their website for anyone to discover. When I called and asked that it be removed I was told I have to pay 10.00 to protect my privacy. I should Not have to pay anyone 10.00 for my privacy and protection when I didn't request my personal information to be added in their website. I was hung up on and then transfered into a voice mail.

Vern of Boston, MA October 19, 2009

Spoke with Lance from company who told me all I needed to do was to email cservice@ussearch my name, city and state in order to remove my name from showing up on their site since I never authorized it to be on there to begin with. I got an automated email back stating I needed to pay 10 per year to keep it off. I am not giving these people my credit card info so that they can rip me off!

Tina of Dallas, TX October 12, 2009

I notice my account had been debit for 120.90. I called customer service to see how they got my information and to let them know I had not ask to search anything or anyone. Today is the first time I ever hread of this web site. She ask for my credit card, I told her I didn,t have a credit card. They told me to call back with my account number. How can I call back with a cridet card number when I don't have one. My accountis overdrawing and it will cause phone bill and cable bill not to go through. Ijust want them take that off my account.

Kevin of Cloverdale, IN October 10, 2009

I used this service to get very poor and WRONG information...no problem, won't use it again. now I find they are giving out my debit card number, and being billed 12 dollars by SHOPPERS DISCOUNT. I called and they told me that ussearch.com signed me up! I called and am supposed to get a refund. I am mad at us search now! who else have they ripped off?

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