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Stuart of Wappingers Falls, NY July 19, 2008
I have read many of the complaints and totally disagree with them. I purchased 6 websites and I have just published my first. Storesonline was extremely helpful. I did not have enough expertise to do my own programming, so for a very nominal fee, they worked with me to design the website the way I wanted it. I am very pleased with the results. The customer service is probably the best I have ever experienced. The personnel are very friendly and helpful. There is literally no wait to get help.
I also disagree with the claim that people were arm twisted into signing up. At our seminar, there was absolutely no pressure. It was unnecessary, as many people like me were interested in their product. At the first seminarm, 10 days earlier, we were informed that they would be offering the licenses for sale and were even told the price. We had plenty of time to shop around.
Glenda of North Miami, FL May 20, 2008
I reported StoresOnline to the BBB.org in Utah on 3/4/08 and the Matter is still Unresolved because StoresOnline would rather I do Business with their Company than give me a Refund of 719.85 I Refuse to do Business with them because they have Not been honest from the first Seminar 12/16/06.
I invested 2,700.00 StoresOnline,it was a Costly Mistake. The Company Never gave all the details while holding an all day Seminar in Miami,FL including being licensed by the State. Is there a law against not revealing all the details in an Business offer/ Opportunity?
Lisa of Mattapan, MA March 27, 2008
After attending StoresOnline seminar on Wednesday September 27, 2007, I signed for the program and tried to cancel. I was unaware of the I had midnight October 2, 2007 deadline for cancellation. I spoke to a StoresOnline representative about cancellation. He did not tell me about sending the cancellation slip back on the back of the receipt. I cancelled after three days. Stores Online said I went past this period and there is a no-refund no return policy.
I spoke to a representative after my credit card company called and said that they would refund me after I returned their kit. I did this only for the kit to be sent back to me. I want a full reverse charge of 5698. This company is breaking the law under Massachusetts Chapter 93. Katrina of Brendale, OTHER February 24, 2008
I purchased a Complete Store Building Packet for 4,998 with promise to assist creating and building two websites, and getting them on the internet. I received the packet but no assistance whatsoever or response from queries. Now I am demanding refund with return of packet but no response.
I demand 4,998.00 returned immediately for my business is smal,l and this is a huge financial burden! Would have been money well spent if promises of company had been kept!
Audrey of Hurstville, OTHER February 8, 2008
Storesonline Inc.'s seminar was wrongfully enticing consumers into purchasing expensive 3-6 websites licenses at one time, and fixing additional hosting price for those website publishing. The company promised to help consumers launch Web-based businesses by using StoresOnline Pro that supposedly would facilitate business creation and profit-making. However, many consumers who had limited experience in the high-tech field even if they realize that there are more options of hosting services in the market, which have reasonable and current marketing price, they still have to stick with fixed higher hosting cost by Storesonline if they need website published. When consumer claims to Storesonline to modify hosting price to match to the current market price or have less expensive price options for their existing customer, they answered you that the hosting price has been fixed for those people who bought 3-6 website licenses in the seminar whenever you want all those website to be published.
If we want to publish 3-6 websites already bought from Storesonline, we have to pay them higher hosting cost continously compared with current market since there is no other option for those expensive 3-6 website to be published, especially for those people who have limited experience in the high-tech field.
George of Simla, CO February 1, 2008
storesonline.com and CMI, Purchase date:10/20/2007. License # for 6 web sites and I was told by Rob Peterson on the phone on 01/31/2008 that they are only striped web sites which I've never heard of before and they haven't done anything to set up my site and now storesonline wants another 5600.00 to help me do it and I chose a business of sex toys and they say I can't do that on storesonline and I was counting on having this site for my business before my son Jack and I went to their first explanation conference at Crown Plaza Hotel on 10/04/2007 at 2886 South Circle Drive, Colorado Springs, CO and set up a workshop date of 10/20/2007 for 20.00 fee at Doubletree Hotel,1775 E. Cheyenne Blvd., Colorado Springs, CO and this date is when I signed up after a lot of arm twisting for 5698.00 on my Amex credit card and also they are adding a monthly charge of 29.95 to my Amex card since Dec. 2007 and one in Jan. 2008 and supposed to be another in Feb. but I disputed these charges with Amex because I understood it was to be after my business started and of course that hasn't happened and why would I pay this amount monthly when I don't need a papal account until I do have a business and I don't have a business and then after all this and being arm twisted on the phone to pay another 5600.00 and no guarantees of anything and I requested my money back in a letter to them on 01/16/2008 as well as on the phone on 01/31/2008 and I have seen many bad complaints on them at the Consumer Affairs WEB pages and after all this I couldn't make the payments on any of my credit cards as well as other obligations because interest is so high and I am on a SS Disability income and 68 years old and they told us at the workshop that they have people that are over 80 years old doing this stuff well I don't believe it.
I had to refinance my home on Dec. 29th., 2007 to pay the credits cards I put this 5698.00 on and being on SS Disability I couldn't pay the minimum on any of my cards and have enough to live on and my home is 50 degrees except for one room my bedroom because I can't afford the propane and electric bill each month and I am a 68 year old gentleman that these internet jerks prey upon and looks to me they aren't happy until they get every penny I have and this has been a real hardship for me and I have requested a refund of the whole amount that I payed them.
George of Simla, CO January 11, 2008
My son and I went to a conference at the Crown Plaza Colorado Springs Hotel, 2886 South Circle Drive, Colorado Springs, CO and it lasted for about 6 hours and they twist ed my arm until I agreed and I put 5698 on my Amex card and this was in Oct. 20, 2007 and I got a certificate of License # 2245727 approved by a Brandon Lewis all this the same day 10/20/2007 and I got a couple of CD's and paperwork with License #2245727.
The next thing they did was start calling me several times and sometimes twice per day starting on 12/17/2007 at 12:07 PM and 3:07 PM then on 12/18/2007 at 8:05 AM and 5:44 PM and then on 12/19/2007 at 2:01 PM and then on 12/20/2007 at 9:20 AM and on 01/03/2008 at 11:48 AM and some of the later calls I didn't answer and a message was left on my answering machine to call Cory and all these calls were called form 801-437-6871. The reason I quit answering this number was because he was trying to twist my arm for 5600 more money on my Amex card or another one and I couldn't pay my card the 5700 they put on it on 10/20/2007 and refinanced my house just last week to get enough money to live on and now my house payment went up 230 per month. Barbara of San Antonio, TX October 17, 2007
I attended a Stores On Line seminar where I was pressured into buying more than I wanted and has not lived up to what was represented. I have published 2 of the web sites I purchased, and they have done nothing but cost me 49.90 monthly hosting fees and 10 monthly merchant account fees. I have also had a monthly payment of 303.47 and paid #2427.52 thus far, besides set-up fees and other sundry fees. I called Stores On Line for help as I am now disabled and out of work, but they would not even return half the websites' costs; they would not help at all.
Betty of Newark, TX September 24, 2007
I attended their 1st seminar 01-24-2007 and their 2nd seminar 02-07-2007. Their presentation made it seem easy to build a website and presented merchants with success stories of making easy money once they got their sites up and live. They promised help when building your website, yet at least twice some of our products simply disappeared and had to be put back on again. Also, it was not mentioned that there would be additional training that would be needed for an additional fee and that there would be so many other companies contacting me for other necessary expenses to make my online business possible.
Not even counting the on-going monthly fees, I have spent over 26,000.00 and have yet to make 1. from any of the 3 sites that I have published. I initially purchased 6 sites from StoresOnline and believe I was misled as to the extra expenses that would be involved and the number of hours it would take to build the 1st site. Even though StoresOnline emphasized that they made no promises as to income that could be made from purchased sites, the implications were if you did everything that they told you to do through their training tools available, you too could make as much ( or even more ) as the lady in the film who knew nothing about the internet and the man who spoke about how well he was doing with his site. He was presented as an average person who was getting rich from his site even though I noticed he was purposely dressed in a white shirt missing a lower button which exposed part of his stomach. This made him look like he was just a regular person who was not very wise about computer things yet was able to easily make money with his purchased site from StoresOnline. The buy 6 sites today at a discount because you won't be able to get them at a later date for such a low price was so convincing that you just knew you were going to make so much on the 1st sites that it would be no problem to pay all the fees to publish all 6 sites. I should have realized something was not right when speaking to one of their phone support people (site owners themselves) and he said, if you don't show a loss the 1st year you're doing something wrong. I did think Is this some kind of tax shelter just to off-set my other income? But I foolishly thought if I worked hard on my site and did everything I was taught, had a good product at a better price than similar sites, promoted my site through advertising, that I would have sales and would eventually make a profit just like the people shown at the seminar.
I have lost over 26,000.00 in this venture that I believe was represented to me as a legitimate business opportunity when, in fact, was a scam to just get my money by way of a very effective sales pitch.
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