Complain about a product or service

Simple Escapes - Sample Letter

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Below is a sample letter you can use to demand that Simple Escapes (or similar companies) stop placing unauthorized charges against your account. Be sure to send the letter via certified mail, return receipt requested. Don't email or call. It is a waste of time and does not constitute legal notification.

Date

Mr. James B. Duffy
Executive Vice President and Chief Financial Officer
Vertrue Incorporated
680 Washington Blvd
Stamford, CT 06901

Dear Mr. Duffy:

You recently charged my (credit card/debit card/bank account) $xx for services which I did not order and do not wish to receive. I did not authorize this charge against my account.

Demand is hereby made for an immediate refund of all charges levied against my account. Payment in full must be made to me at the address given below within 30 days or further actions may be initiated.

Additionally, you are hereby notified that you are not authorized to levy any additional charges of any kind whatsoever against any credit card, debit card or bank account controlled by me at any time unless such charge is specifically authorized by me in writing, pursuant to the Fair Credit Billing Act.

Very truly yours,

Your Name
Your Address
Your City, State and Zip

cc:
Federal Trade Commission
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580

Hon. Richard Blumenthal
Attorney General
State of Connecticut
P.O. Box 120
Hartford, Connecticut 06141-0120

ConsumerAffairs.com
11400 West Olympic Boulevard, Suite 200
Los Angeles, CA 90064

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