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Safepay Solutions |
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Ramy of Cairo, Egypt November 4, 2009 I am created a merchant account with Safepay Solutions, I have a balance about 190, I requested a withdrawal from my account of about 200 and it is still pending from 29-09-2009. I am submitted a tickets too from sinse 09/29/09 09:25:49AM but still not answer till now. not response no support, no withdrawal, just company to scam and stealing merchant's money. THE CORRECT COMPANY NAME IS STEAL PAY SOLUTION Joel of Wicomico, VA October 12, 2009 SafePay Solutions will not let me access my financial account with them. Their system keeps saying my IP address has changed and that I have to enter a PIN number that they email to me. I get the PIN from the email and enter it, and the system keeps repeating the same process over and over. There is no way to contact them AT ALL. They do not list a telephone number, although I found one that connects to their company at 469-424-0894. Unfortunately, it is a recorded message that simply keeps telling you to log into your account to submit a support ticket. HOW CAN YOU LOG INTO YOUR ACCOUNT WHEN THEIR SYSTEM WON'T LET YOU LOG IN??? This has to be the biggest SCAM company on the internet, and I am wondering how they are remaining in business. Their domain name is hosted at GoDaddy, and even GoDaddy will not HELP in resolving this issue, claiming that they have no way of contacting SafePay Solutions. WHAT A CROCK. Don't you believe that if SafePay Solutions owed GoDaddy money for their hosting account that GoDaddy would know how to contact them? GoDaddy and SafePay Solutions should BOTH be BOYCOTTED due to extremely UNPROFESSIONAL conduct and lack of business ethics. bill of ny, NY September 11, 2009 On August 6th, 2009 I requested a withdrawl of funds held in my online account with SafePay Solutions. They claim a check will take 8-12 days. Well, as of today, Sept 10, 2009 I have not received my money. I sent them 2 emails requesting why my withdrawl still shows pending. It's only 50.83 but that's my money. Somebody has got to light a fire under these people. I am feeling as though I have been ripped-off. Their support doesn't exist as far as I am concerned, they do not respond to anyone. Karen of Porterville, CA August 25, 2009 Safe Pay Solutions charges an e-check against my personal checking account monthly in the amount of 13.70. I signed up for their service more than two years ago, without really understanding what they do. I have never utilized their services but in spite of the fact that I have requested a cancellation to my account and a stoppage of the monthly fee, they continue to ignore my request. their online site (they are basically an online business) does not provide any phone number so I can speak to someone regarding this. I have paid this 13.70 every month for more than two years. For most of that time I didn't even know to whom I was making this payment and the amount is so small I just stopped trying to discover the proper path to resolving these payments which frequently overdraw my account and cost me account fees. on THREE seperate occasions I have contacted safepay through their "only" system of contact available to me. I am not able to access the original account because the password does not work and the email they have on file with that account is no longer valid or available to me. If I request a new password the email is sent to whatever that old address was (and I don't know which of many it could be) so I have gotten nowhere. Finally, since I could not access the account for which I am paying, I opened another account so I could communicate with them. I have sent several communications to them asking that the account for which I pay the 13.70 monthly be cancelled and the payments stop. I even have THAT account number. I noted everything in a small file as to the sign-in, password and original account number in a small txt file I have so that much information I have, but I neglected to note what email address I used for that account so I cannot get a new password nomatter how I try. I have contacted them through the "new" account which I created for the sole purpose to get this resolved (to open a line of communication to hat end) but the continue to ignore my requests. I have sent them the account number for which they are charging me and have asked repeatedly for them to respond to the email I give them in my request communication. I began this last set of "trying" on the 14 of August. I told them if they cannot identify me in their system for them to email me a "regular" email type address to which I can attach a copy of one of the e-check's they draw against my account so they can further identify this issue, I even included the account number (their number given to me) which is 2005 1864 1824 6524 ...but continually, though I have supplied all this information to them they ignore me and once again as of the 21st of this month Another 13.70 charge has been made to my personal checking account. This is clearly a fraudulent activity in my eyes. I have clearly stated my situation to them and asked for resolve but have been completely ignored. I have NEVER had ANY activity in that account so from sheer non-use you would think that they would cancel the account but obviously they are making their money by nickel and dimeing the people who have signed up unawares...these people are charging for NOTHING, I am paying for NOTHING and it has been a nightmare trying to get them to even acknowledge me in any way. Robert of Jacksonville, FL June 9, 2009 I've been using SafePay Solutions since October 2008 and have processed many, many payments through them as a faithful merchant. I requested funds of 1,477.95 in January 2009 to get my money out from their account. After numerous and repetitive pleading on the status of my withdrawal request, I got ABSOLUTELY NO RESPONSE whatsoever. They claim money will be sent 8-12 days via check. Even after waiting 3 months, there is no money to be found anywhere. No funds were withdrawn and sent to me. I then submitted another inquiry asking help on a customer making a payment to me--a payment/deposit issue. Within 24 hours, I got a response from a person named Maria who gave me some advice. Isn't it funny how they are very quick to respond to support issues related to GETTING MONEY, but will NOT respond to inquiries about WITHDRAWING the money? Obviously, this company is still actively seeking to get more and more money from their merchants but are not sending the money once they have sucked it from the merchant. I have a large chunk of money that I am wanting to claim and whoever will help me get my money back, I will compensate you well and/or split the profits from whatever you can collect from them. This company makes it very hard to contact them (what a surprise). Their address is supposedly located in Nevada. Google the company name and you'll get tons of complaints. When I went to contact that company located over there, an offshore rep answered and said it was a government grant company and they never heard of SafePay Solutions. Obviously, I am extremely frustrated, upset and feel scammed! This company is blatantly stealing merchant's money. They stole my 1477.95 that is held up in their account Stevenson of Conyers, GA May 29, 2009 I was SCAMMED by Safepay. Safepay still have my 600.00 from January 7, 2009 and is NOT communicating since February 2009. I opened a merchant account with Safepay. My first transaction was a payment of 600.00. After a long waiting period, the money became available and I put in a transfer to my checking account. Safepay never transferred the money. I have sent safepay numerous emails, my only means of contact. They have IGNORED MY EMAILS since February. They still have my money. Was my first transaction. Jean of Spring Lake Park, MN May 27, 2009 SafePay Solutions, Inc. 1 East Liberty St - 6th Floor Reno, NV 89504 Safepay Solutions Inc 1105 Terminal Way, Reno, NV 89502-2158 Safepay's Live Phone Number (they did answer during business hours): 775-686-2419 - Ask for Greg Stewart or David Finn - the office manager's name is Tiffany I requested a withdrawal from my account of 253 and it is still pending from 4-14-2009. No one there answers email contact. My friend is out much more than I am in his account. And there are others all across the web. Holly of Las Vegas, NV April 20, 2009 Holly of Las Vegas NV (04/20/09) Charles of St Louis, MO April 2, 2009 Charles of St Louis MO (04/02/09) Advertisement
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