I ordered a book "Cash In with Real Estate Probate" from an infomercial and was soon contacted by Professional Marketing International who sold me their real estate training service. I was told on the phone that I would be mailed a contract of purchasing this course to look over, sign, make a copy of and mail back to Professional Marketing International. I never received it and the customer service department refuses to mail it or acknowledge such a contract exists. I asked to be sent the refund policy which I read when I first ordered the course, but the customer service department only acknowledges the 3-day cancellation policy. I was refused a refund or a copy of the refund policy which seems to no longer exist from the time when I signed up for the course.
Consumer Complaints & Reviews
Please note that when this all started I was Shirley M. I married in July and am now Shirley C. It all began when I ordered a book calles Advertising Profits From Home by Anthony M. A few days after receiving the book, I got a phone call on 3/27/2010. The caller identified himself as Max H. and was calling on behalf of Mr. M. They were looking for people to become Mr. M.'s next success story. Mr. H. asked a lot of questions and qualified me over the phone for Mr. M.'s program. Then he asked Allen's and my credit card information. What our limits were, balances and well over $8500 later, I was enrolled into the program. I would be making money in 30 - 60 days (most did it in 30). It was okay that I didn't have a lot of computer knowledge as it was better to learn what little I needed to know from my personal coach.
At the end of the call, he told me that our credit card statements would be billed as Training. This much was true. There was no mention of any other company names. Later, I learned that I was doing business with PMI (Professional Marketing International) and stores online. It was all billed as its training so I can only assume that they work together. Now I should mention that the pmieducation.com site does have Anthony M. training videos but, they are the same as the ones given to me with the free web site from Anthony M. when I bought his book. Here it is, over four months later, and I have not made a cent with their program.
As a matter of fact the web site that I apparently bought through them still does not even have a properly built home page. No one seems to be able to instruct me on how to build this page as far as what needs to be added or where or how. If I ask my coach (now my 3rd), she simply says web page questions need to be directed to the tech support team. It would seem that the coaches can only tell me what training videos to watch. Well the support is no help as they never really answer the question and have even given me completely wrong information. I'm tired of getting the run around by these people so on 8/1/2010, I sent them an email asking for my money back.
On 8/2/2010, I got an email from them that said my account was on hold and a Q.A. Rep would call me. The rep called on 8/3/2010 and informed me that they could not give me a refund. He never did tell me why not. He did however say he would add more training videos to my account (how to sell on e-bay). He knew I wasn't happy with this but wouldn't take no for an answer or offer any other solution so we ended the call. The next day 8/4/2010, I sent another email to them stating that the rep did call and according to him the disclosure laws don't apply to them, they can't give me a refund and that he would only add more unwanted training programs to my account. I told them this was a less then satisfactory solution and I would have to take further action. I have not heard from them since. They took me for over $8500.00. Now I am sending letters and complaints to every one I can think of. Thank you for your time.
