Lulu.com

I recently submitted some poems that I selected from my journal that I have been keeping for over 10 years to Lulu Poetry.com, but when I search the site I cannot find my work. I am really upset by this and want to be able to locate the pieces I submitted into the contest. Any help with this is appreciated. As of right now, it does not seem that the people of Lulu are holding up their end of the agreement and if that's the case, then I want my work back.

There was no complaint tel. no. to call to seek a refund of the expedited amount. Eventually, I found an email on their site to which I wrote asking for a delivery charge refund. That was 4 weeks ago and I've heard nothing. They will never get my business again.

I recently submitted a poem to their contest. Only to find now it is a scam, baiting people to enter. And now they have my poem and I received nothing. My daughter submitted one also and they claimed she didn't exist.

I started writing poetry at Poetry.com and had a few on there. Now that lulu has taken over, I cannot just do what I use to do on poetry.com. Just type in my name or the authors name and boom the page came up with names and titles for poems. You click on one, the poem pops up and there you go. Now its like a circus. You need to jump through hoops and there is no guarantee you see your poetry. To make matters worse, you cannot contact them. I say pull them off the net!

'Lulu Poetry' bought out the domain name poetry.com, after the organization of Poetry.com had been exposed a fraudulent. I am sorry I cannot give this a precise date, but I think it was about two years ago. The site, where members of the public are invited to contribute poems of their own to compete for a daily or weekly prize, has no adequate 'Contact Us' facility on its website, to make corrections for example to the personal data that one has entered on first registering with them. I rather like the principle, and the site, and the idea that poets worldwide can get together to discuss and improve each others' work.

I have several times in the last few weeks had to ask for a password reset. I always receive something suitably obscure, such as the latest, 'Eg7NDx65', with a recommendation to 'change the password' to something you will remember as soon as you receive it. This does not happen. There is no facility on the site of 'Lulu.com' or 'poetry.com' tenable to this, nor any 'contact us' facility at all.

I ordered a book in January at a cost of almost $100. Despite raising five different cases chasing shipping, it still hasn't arrived. I will be taking the matter up with my credit card company. I am not remotely impressed with this shoddy excuse for an online retailer. I wasted 4 months waiting for this order.

I had written and submitted MY poems on poetry.com for several years. And many of my poems had received Editors Choice Awards. In other words, they made plenty of money off my work and millions of other creative poets. And I did find it unusual for poetry.com in Owings Mills, Maryland to ask us to purchase anthologies with our poetry and turn around and record our work on CD's to be sold supposedly to millions of people throughout the entire world. If we're the writers. Where is our money? What's really going on with these thieves? I'm angry that I'm unable to access any of my work from the criminal site www.poetry.com on their new site lulu.com. It's a joke! I believe it's the same people just different states? Who really knows?

Why are they being allowed to continue using our work and profiting from it quite handsomely? I want my work. I do not want anyone profiting from my poems. I am convinced fraud is being committed by this very corrupted site! I seriously doubt that contacting you will resolve there criminal behavior. Also, I was never informed that www.poetry.com located in Owings Mills, Maryland has become Lulu.com. I'm assuming they are like many criminals, relocate, change names every few years and laughing all the way to the bank. What's the point of laws if they don't have to abide by them?

I have tried to contact them for years and have not been able to contact them. I would like to reclaim my work that is still posted on their website. I had originally signed up with poetry.com.

I also fell victim to Poetry.com and their scam and web of lies. I have 18 poems supposedly copyrighted to me that I know longer have access to. Any and all efforts I have made to find them on Lulu Poetry comes up with no poet found. I have copies of all of poems printed off and wonder where they are now or what kind of action I can or cannot take. I do believe that my poetry isn't beginner level and I have touched many people with my words. My mother's passing is what inspired me to first submit a poem, and I, just like so many others, apparently have all been 'semi-finalists' and all have been subjected to letter after letter, trying to get us to purchase things.

I was published as well and that was such a hassle. It took over a year and multiple complaints for them to actually send my book, which at the time my father paid for. I was looking into possibly getting my work published and now I don't even know if it is legally mine anymore. It is shame on us poets for buying into this site, but it is them who are soliciting people of all ages and getting their hopes up with false promises to generate revenue for themselves. I just want my poetry back. Even though I have copies, I don't even know if I can use them for future publication now. The funnier part is I hadn't submitted a poem in years and up until last year I was still receiving letters from poetry.com until they were bought by Lulu. Now I can't even find my poetry. This has caused years of emotional roller coasters and false pre-tenses from this site. I have not written in years since feeling cheated and taken advantage of.

I am a published poet. I had been at the Poetry.com site for years. My poems were published and copyrighted. How can the site be sold and poets were not alerted? Poetry comes from the heart. This is America and I think I have rights to my poetry. Please tell me there is a way of getting my poetry back that was stolen from me, I do believe. I never gave Lulu.com permission to use my poetry or name. I am very upset about all this. Poets were from all over the world with Poetry.com. I even went to conventions. Physical damage is the stress of not knowing if my poetry is lost. I worked a lot of years composing those poems at different times in my life.

I can't get in touch with anyone from Lulu.com to save my life, why is that? I was a member of the old poetry.com site. I cannot remember which e-mail I used to register back in 2001 but I had posted more than 20 poems on the site. I keep trying to find them with Lulu's search engine but I find it impossible to do a search by author. This makes me very sad because I always put the originals in the site and do not have copies of these poems. I tried a google search which gave me this link, but when I try to click it, it says that the page doesn't exist. I'm really sad and I hope that someone can help me find my beloved poems once more. They stole my poems! I want back what is rightfully mine.

Placed an on-line order with them on December 1st. Since that time, when reviewing the status of my order on their site, it indicates "Fulfilling". It does not mention what this term means, and leaves me wondering where in this process are my books? There is absolutely no phone number anywhere on their site to contact a live person about orders/inquiries etc. One item ordered was a downloadable PDF. The content of the PDF was 'fluff' and not pertainent information.

As a result of one item ordered lacking in integrity, as well as a constant order status of "Fulfilling" I made the request to have my order cancelled. I followed the manner necessary to file my request, and received an email stating I hadn't put the reference ID in the subject line, even though I had placed the order number in the subject line. It was evidenced this email came from a live person.

I sent it back, frustrated, with the Reference ID AND order number making the same request. An email was sent back saying that I must review their website for shipping times as certain destinations need a certain time for shipping allowance. Again, I ordered Dec. 1st, it is now Dec.21st at this point, I should have received the order, or the order status should be changed from "Fulfilling". I respond to that email saying, that's all well and good about the shipping but I want my order cancelled.

They respond in another email saying that the reference ID noted in the subject line had it's issue resolved, and therefore could not assist me any further unless I open up a brand new case via their web-site. BUT - They didn't resolve my issue. I don't want to know where the parcel is- I asked for it to be cancelled! I responded in a frustrating tone, requesting it be cancelled as per my last email and no one to this point has responded.

Dec.22nd, I opened a brand new case to try and get a response from them, and again, by today I still have not heard back from them. Furthermore, I found a phone number through a linked site for their PR deparment and asked for a call back, but right on their voicemail for this department, it advises customers not to leave a message, return to the immediate site and email their requests. Talk about frustrating! My time for the past 3 days of trying to get a hold of someone. Feeling de-frauded. I have lost nearly 70$Cdn on waiting for nothing. They also have my personal information and credit card details!