JustAnswer.com

sheila of Bellingham, WA December 30, 2009

I was unable to get my i-phone to connect wirelessly with my home network. Jesse had me take action which I had serious doubts about - and I expressed them to him - but did anyway. The result was no internet service at all on either of my computers and inability to change my router settings because I couldn't connect! Until I requested a refund, he basically said call your internet provider or router company. When I requested a refund, he advised he would help me with any issue and didn't mean to shove off blame to someone else. No info he provided after that helped at all. He didn't seem to "get" my problem and I'm not sure even read my mail explaining my issues.

Jill of Laurens, SC December 2, 2009

I was just billed 58 from Just Answer. I have no idea what it is about, but found this site while searching. Who in the world are they, and how did they get my credit card info? Check all your credit card statements carefully if you aren't already.

ingeborg of yonkers, NY November 22, 2009

this site starts by offering answers to questions without indicating - until several clicks later - that there is a cost. then they claim that a charge will only be made if one is satisfied with the answer. but as one clicks on one is required to give credit card info before the answer is even offered, and to boot, a "deposit" is charged, which will be held until one receives an answer one is satisfied with. when you try to exit the site a window pops up with an offer of an introductory "free" account, which, one would assume to mean that a question will be answered without charge. not so. as one proceeds, one is led to the same window requiring credit card info.

in other words, there's no way of entering this self-described repository of information on all kinds of subjects without giving out credit card info. they are entitled to make a buck, but at least save people time and effort by indicating immediately that there is a charge for their service, and don't play games by offering a free introduction to their service which is non-existent!

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