iWin.com was charging me monthly for well over two years yet I was not allowed to play at their website. Each time I tried, it said I have been banned for registering two email addresses. I was trying all the time to get hold of someone to get my money back and make then quit billing me as the billing went on although I was not allowed to play.
Finally, and I mean finally, I got a response from someone who said they would refund my money and that to allow up to 30 days. I waited. Nothing. I contacted them again and they said, "Oops, another mistake in finance department. Wait for another 30 days." I waited. Nothing. I contacted them again and they assured me check is in the mail.
I waited again. Nothing. I contacted again and what do you know, another problem in finance and they assured me again that the check is going out that very day. Yeah, right! Still no check and they don't even respond to my complaints anymore.
They are liars and rip-offs and if I were you, I would steer clear of the website. Oh, and when they told me I could not play due to violation of their TOS with two email addresses, when they finally did respond, they told me the problem was with eBay or some sort of lame excuse.
The website should be called "give us your money and we will give you lame excuses.com". I'm very frustrated with iWin.com because I think they are the only people who win when they debit our bank accounts! Bad company and very, very poor customer service.
