
Lynn of Weare, NH on March 10, 2009
HubPages is a site created by Paul Edmondson. It allows people to create pages to voice their opinions on what ever topics they choose while earning money. Hub Authors, as they are called, earn money by generating people to their pages in the hopes of the viewer clicking onto the numerous Ads within that page. A Hub Author chooses a topic that will bring the most viewers. The problem with this is they don't need to have credentials on their topic nor do they have to let people know they are just voicing their opinion. Most viewers who are led to these hub pages, via a search engine, don't realize this, unless they have a reason for looking into it.
HubPages is tied in with Google. Google, in turn, will lead a lot of people to HubPages with its search engine results. I looked into safe pet foods and was led to a hub page created by Susan Peters... under the profile: AskSusanPeters. For three days I was researching her pages on pet food ratings and taking notes on which ones to consider and which ones to avoid.
For someone coming upon her site for the first time, you really believe she is qualified in this area. On the third day of researching, a red flag went up. I was reading other peoples posts and feeling like they were... very confused. Susan Peters is confusing a lot of sincere pet owners who, after the recall, are still searching for a safe pet food. She has been doing this for two years now. Her ratings contradict each other. For example, she rated Kumpi Kat food a 10/10 and said: Looks like a winner to me! and at the same time, on another page, she rates it Dangerous and Toxic.
One of the goals for a hubber is to up their page count in order to gain points and earn income. One of her readers asked her if she was confusing us purposely to make us jump around to all her pages in order to up her page count. Anyway, I use Kumpi pet food and was happy when I read the first rating but, after reading her ratings on this same pet food on another of her pages stating it as dangerous and toxic... I was dumbfounded.
What angers me is that there are so many innocent pet owners hanging on to her every word. They think she is either a veterinarian or pet food nutritionist. When someone asks her what her credentials are, she completely ignores them. She is neither, she is a pet groomer. She also has a court case online suing a pet food company. The judge in that case even stated that Susan Peters lacks credibility due to the inconsistencies in her filed complaints.
The reason I am writing my complaint here is because today I realized that after posting my concerns last week to Susan Peters and Paul Edmondson on their HubPages and to warn Susan Peters' readers that she is not a professional, I have been blocked completely from both their sites. I had my suspicions that I was being blocked because there were no comments left after mine for days... on any of the pages I posted on.
I searched the HubPage website and learned that they can mark a poster as a spammer and completely block them. This allows the person to continue to post a comment without realizing no one is seeing it. This is a site for the public to post comments without having to register and give your e-mail address, so how they are blocking me disturbs me (but doesn't surprise me). I'm upset because I only want to warn all the innocent people on Susan Peters' site who are seeking professional advice on safe pet foods that she is not qualified... and the door has been slammed in my face through the technology Paul Edmondson has set up on HubPages.
Is it fair for the public that a site like this isn't monitored? I know a lot of Susan Peters' readers are aware like I am just by reading their posts. I'm sure a lot of them have been blocked just as I have been in order not to ruin her status with HubPages. When you click onto about us at the very bottom of a hubpage you will see The HubPages Team. Last week, before I was blocked , Paul Edmondson's profile was listed first as CEO and Co founder of HubPages. Now, that I'm blocked his profile is missing from this page. God knows I'm not out to cause trouble for anyone.
I am only trying to warn people that Susan Peters is not a qualified professional in pet food nutrition as so many of her readers believe she is. I can only imagine how many Hubbers out there are causing this kind of frustration with their readers, it's a shame.