Eyepothesis.com

I received the product two days ago and after using it, I had swollen eyes, itchy throat, and hives over my face. I would really appreciate all you can do to stop further distribution of this product to my account.

I ordered an eye cream from hypothesis, which I paid $1.00 for a trial period and the shipping and handling, it said nothing about a $78 charge. I didn't receive the product until the 5th of January. The charge was made on my card on the 9th four days later. I want my money back. They are scam artists. I already cancelled my card they took it from my child support card. Thieves!

I sent for a free sample and received it. The day after I sent for the free sample my credit card fraud alert called me and warned me of this company. They said they have been billing others for $88.00 later on after the free sample has been sent. I asked them to flag that company to prevent them from billing on my credit card. They had told me it was under "Wild Farm"? Now I received my credit card statement today and Eyepothesis has charged me $88.00 for what? I have received nothing else and have never ordered anything or signed up for anything with their company. Help!! How can I get my money back?

They will rob you! I placed an order for a free trial of this product. I never received any type of trial. They initially charged my card $4.90 in two separate transactions of $1.03, and $3.87, on 11/29/11, which I assumed was for shipping my trial. I never received a trial! I called their office, and their automated service conveniently told me my account had been cancelled on 12/7/11. I called after hours, so I assumed that I didn't need to do anything else, however on that same day, my card was charged $78.41. When I reviewed my statement, I called to cancel again. I spoke with someone, and explained that I never received a sample, therefore I no longer want the item, which was shipped, but failed to arrive within the ridiculously small trial period of 5 days! It is still at the post office.

I told the supervisor that the item is unopened and still in its delivery package, I would like to just mark as returned, so that I can get a refund. She absolutely refused, even though I explained to her that I never got to "sample" the product, in the very short 5 day trial period. She would not budge. I refuse to believe that a legitimate company would literally force someone to purchase anything. These people are out there robbing people out of their hard earned dollars, and they are still in business? I am not letting this one go. I have started a complaint with the BBB.

I lost $83.31 to this company. They assured me that my card would not be charged again, however I do not trust that, and have decided to request for a new account number instead.

There's misleading information in the ad to believe I was paying for a trial period only. I was billed $78.94 on my credit card within 7 days even before I had gotten the product. There's no paperwork inside the product. I had to search on the internet for the company. I found out about the "scam" of the trial period starting from day 1 of the trial period. I have no chance of getting back to them to cancel. I called them and was basically told, "Too bad."

This company advertises on their Web-only trial that for $1.03 and $3.87 shipping and handling fees, I would get a one-week trial of Instant Lift Eye Patches and Extended Rejuvenation Eye Creme. The problem here is that you only have eight days from the order date to cancel. After 10 days and still not receiving the said trial, I went to their website and canceled. However, they still charged my credit card $78.41 for their monthly shipment. After seeing this, I called them.

They acknowledged that it was cancelled but indicated that they couldn't refund because it was past the eight-day trial. They say that they did ship, but I never received even the trial items. They offered to refund $45, but no more than that. So, I lose $33 and have nothing to show for it. I told them that this is fraud and I threatened to call my credit card provider together with Better Business Bureau. I asked to speak to a manager and they told me that it will not do me any good, they will not refund the entire product. They finally informed me that if I don't receive the product in a few days, to call them back in a week. They said that they double checked the tracking and reshipped. I don't believe they ever planned to ship anything for the trial.

I do online surveys, and sometimes I have to try a product.

Well I tried this one. They did not give me anytime over the weekend to cancel and they took 78 dollars out of my account. When I tried to get a refund, they told me to kiss off and they couldn't help me.

That's really American for you. I want an attorney. This will not happen again. **

The trial offer is a scam to relieve you of $78 and change. They offer one week to cancel and return, but it is one week from signing up for the fake free trial. Order was placed on September 27,2011, received on October 3,2011. I haven't even had it one week.

My complaint is identical to all others. Unauthorized $78.41 was taken from my account, plus $1.03 for shipping and another $3.87 that the company also indicated was for shipping. This company obviously doesn't offer "free samples" as advertised.

After calling and cancelling a membership, which I don't recall joining, a confirmation email was supposed to follow the phone call, which I have yet to receive. A refund was supposed to also happen in its entirety within 24 hours with 3 business days to credit the refund to my account.

After having not received the confirmation email regarding the cancellation and refund, I called a customer service representative for this company. He told me that a refund would not be issued after having been told a few days prior that it would. I was getting nowhere trying to settle with this person, so I asked to speak with a manager and was told, like everyone else, that their managers were in a meeting.

I called back about 15 minutes later, hoping to speak with a different representative, and asked once again for a manager, but I got the same representative as I had before. This time, after another heated argument and after I accused the company of illegal selling practices, he told me that he would credit my account $45.00 and that it was going through as we were speaking. I told him that I wanted the full amount refunded as I was promised before. He said that a manager would return my call - never happened.

This company deserves no stars--scam artist! I signed up for the free trial of Eyepothesis in the beginning of July, and I was charged $1.03 for the free trial. However, on the same day I signed up, I also called back to cancel due to I found out it was a scam. I received a RMA number; I was told to put it on the box, and to return it. So, when it finally came in two weeks later, I did just that without opening the box. A week later, I was charged $78.41 on my visa, which I never authorized!

I called the company to find out why they said they didn't receive the package back. I told them that I sent it back the next day after getting it, and Chris said the warehouse didn't have it. So, I was being charged. When I asked to speak to a supervisor, he said, "They are all in a meeting." So, I could not. I argued with him for fifteen minutes trying to get a supervisor and got nowhere.

I called my bank, and the bank people got on the phone with them. We got Chris (again), and still got the same answer, "all supervisors were in a meeting". Chris was very rude! I also spoke with another girl from the company; I got the same answers except she said I could be put on a list for supervisor call back, but she didn't know when that would be. This company is nothing, but a scam!

I was offered a free trial of this product. All I had to pay was shipping and handling fee of $1.03. I cancelled this trial period before I received the product, because I found out that it was a scam. I received a RMA # that I put on the box. I returned it to the company as soon as it came in. Three weeks later, I noted on my Visa Debit that they withdrew $78.41 from my account without my authorization.

When I called the listed customer service number, I first spoke with Chris, who stated no way would I get a refund. I went on to explain that I did not authorize this transaction to be withdrawn from my account. He noted that they don't have the product, so I must have it. I told him it must be sitting on the shelf somewhere and not logged into the system. He just kept saying I owe the money. I asked to speak to a supervisor in which he stated: There was no supervisor available. They were all in a meeting. I hung up, called back and got another representative. She said hold on and then came back and told me that I would have to be on a call back list. And she couldn't tell me when they would call back. She also was rude and told me I owe the money, and nothing I do will change that. I called my bank that got on a conference call with me. And again, we got Chris who was very rude. He told her all supervisors were in a meeting when she asked for one. Again, he said I would have to pay the money for something I don't have. I was told I would not get my money back and there was nothing else I could do.

This is the poorest business practice and scam of consumers that I've ever encountered. I ask that you put a stop to this for me and others. I just read another complaint very similar to my situation. It is unbelievable. Those businesses can take advantage of consumers this way. I beg of you to put a stop to this, and have them return the money that is owed. I don't think this company deserves any star, but it wouldn't let me post a complaint without one.

Dawn

On their website, I was told that for $1.00 I could try a sample of their product and would have a one-week product sample sent to me. Also, that I have 15 days to cancel if I am not happy with the product with no further dues. On their website it states, "If you cancel during the free trial period, you will be given (15) days from the day you cancel to return unused portion of eyepothesis in order to ensure you will not be billed for the month's supply." So I decided to go ahead and order.

I received the package in my mailbox on July 8. After trying it over the weekend, I was not pleased as my eyelids begin to peel. I discontinued using and called on Wednesday, July 8, to cancel. I received an automated message saying the cancellation went through, no need to take any further action and thank you for trying product.

On Friday, July 10, I went to my bank to find out that they had billed me $78.41 on the day I canceled. Thinking this must be some mistake, I called on Monday, July 18, to explain to them that I think they made a mistake. I was told that they delivered my package on July 2 to my door and that my free trial period was over so no refund will be issued. I informed them that that was incorrect since I received in my mailbox on the 8th. I asked her to look into it and I was told no.

Upset at that point, I asked to speak to a supervisor and was denied the right. After becoming more upset, I was told by the same lady that she was the supervisor. At that point, I pointed out to her that it was against the law to deny me the right to speak to her boss or supervisor. I was put on hold for 35 minutes and was then hung up on. Extremely upset, I called back and demanded a supervisor either speak with me or transfer me to a voicemail for one. After 30 more minutes on hold, Dianna with employee ID 5811, stated to be in charge and told me I will not receive a refund even after I stated that they were performing an unfair business act and false advertising. I offered to return the product and was told no need and no refund. I informed them I would be contacting the Better Business Bureau with my dispute. She refused to give me her last name and I was only to receive her employee id number.

I was offered a free trial of this product, all I had to pay was shipping and handling fee of $1.03. Three weeks later, I noted on my unemployment Visa Debit that they withdrew $78.41 from my account WITHOUT my authorization.

When I called the listed customer service number, I first spoke with Hasket, who stated no way would I get a refund. I went on to explain I DID NOT authorize this transaction to be withdrawn from my account. He noted that the "fine print" reads it is a "7 day trial" period.

I asked to speak to a supervisor in which he stated there was no supervisor available. Upon further argument, and standing my ground, this young man transferred me to "the supervisor", Diane. She was extremely rude noting over; I was told I would not get my money back, and was laughing under her breath. I noted to her that she admitted the 7 day trial period, and she agreed. I then asked if it was 7 days; explain to me why the product was initially ordered on 7-7-11 and the $78.41 wasn't taken out until 7-26-2011? She could not answer. I asked to speak to her boss. She said she was in-charge.

This is the poorest business practice, and scam of consumers that I've ever encountered.

I ask that you put a stop to this for me and others. I just read another complaint very similar to my situation. UNBELIEVABLE, those businesses can take advantage of consumers this way. I beg of you to put a stop to this, and have them return the money that is owed. Thanks!

Sincerely,

Jill **

I never gave my account number or authorized anything and they took one dollar then took another $78.41. When I called to find out how, who or why, Lindsey id#** told me there was no fraud department and said, "you are ** out of luck" and hung up on me. This has caused much stress for me and it took away something from son since it was from the child support card I get for my son and I was supposed to be using that money for Easter for my son. Something has to be done to stop these people because they are scamming consumers of our money.

I placed an order online to try the product BellaClear. I was to be billed $1.00 on my credit card and they would ship me the product which I'd have two weeks to test it within that two weeks. If I didn't wish to continue to receive their product, I would have to cancel, so I placed my order then a little pop up box came up and offered me Eyepothisis for the same sort of trial deal so I thought I'll give it a try.

I checked my account a few days later and didn't even see the $1.00 for either BellaClear or Eyepothisis, so I called the 866 #. They told me to call to cancel neither BellaClear nor Eyepothisis could find my account, so I told them to cancel my account and they told me that there was no account to cancel. They assured me that nothing was being sent nor billed. I was disgusted to later find out, in fact, that Eyepothisis did bill me three months in a row even if I never even received their product.

I contacted and requested them to cancel immediately and to refund their unauthorized charges. They explainer to me that I was to ship their product back to them even after I explained to them that I had moved from where they sent the product months before that and that the place was, as far as I knew, vacant. I then asked for a supervisor, who was not very much helpful; she laughed in fact and told me that I was a liar and that once I sent the packages back she might credit my account. I got extremely angry and started cursing at her and she hung up on me; no credit, no product, and out $140.00 bucks.

I waited three weeks thinking that my postman may have returned these packages but they didn't and now they had billed me again and shipped more product. I am irate at their procedure and policy. Surely, if they had told me that I'm not entitled to a complete refund if I'm not satisfied, then I would never have considered their product! They are a rip off and they should have their whole operation shut down.

Well, I'm out $140.00 bucks; on the brighter side, I contacted visa and they followed up with a dispute. I have not received a word from them yet, and I had to change my account number, which means having to call all my other creditors and going through the hassle of updating my information a lot of time and my energy is exhausted on a $1.00 deal that I had no idea. I'm totally dissatisfied.

I called to find out how to get my money back. Jason said to return the product and I did that, but my bank never received my refund. I want my money back. I am the only person working in my household. My husband is an amputee and lives on SS. I really need my money back.

I signed up for a $1.00 free trial in which I could cancel within the next 8 days. The advertisement gave no indication that if I cancel I would still be charged $19.41. So I called the customer service to see why and I told them this was not in the ad. They agreed it was not in the ad, but they informed me they were still going to charge me anyway. I said I will return the product. They said I had to have it back to them by a certain date (which I felt it was not enough time to ship it there), and if it did not make it there by that date, they would charge my card $79.00. I started to express that I was unhappy with this and the customer service person said if I didn't stop talking, she was going to hang up on me and charge my credit card the $79.00 no matter what. This is just not right. I have looked online and found hundreds of complaints on this company. This has got to stop. Somebody needs to do something.

The damage may be minimal for one person, but when you start to search all the complaints out there, the damage adds up pretty fast. If I caused minimal damage to hundreds or even thousands of people, does that make it okay because the damage is minimal? If I caused $70.00 in damage to a estimated 1,500 people, that is $105,000 worth of damage. No wonder we have so many unscrupulous business out there. What am I doing trying to make an honest living? I might as well rip people off on the Internet for petty dollar amounts and have money. And the physical effects of this is that I am outraged and stressed because I do not have the money to throw away on someone else taking advantage of me.

I was a victim of the $1000 Wal-Mart card.

I got the trial offer for $1.49 then two days after I received it, my account was debited for almost $80! I called the number on the website and I was told that I was charged for the stuff they sent me. I asked what happened to the trial offer and they said that I had not cancelled and sent the product back and so I was charged the full price for the product!

Someone needs to shut them down. I was not expecting to pay $80 so soon and as a result I was unable to pay my heating bill. I am now behind.

I got an email to get a free $100.00 food card for a restaurant of my choice. (Do not get scammed by this one). You had to pick three items. However, I never saw the $100.00 card. I picked eyepothesis as one on a Sunday. I called them on Monday at 8:00AM. They said that they shipped the product already and I would have to pay the shipping charge to send it back. I had to go to my bank and cancel my account.

I sent for a free trial test for the Eyepothesis. It was sent on November 29, 2010. Yes, I had to give them my card # in case I liked the product. By Nov 29, 2010 I cancelled it. Unknowingly to me, they had already taken out $78.20 twice totaling to $156.40 plus I was charged $35 for each withdraw of $70.00. Now, were talking of $226.40 for a free trial! I have a cancelation # **, and it stated I was going to be charged because another shipment had gone out. I have never received another shipment yet! They do not answer their phones and I can't get reply on line either. I cancelled within their time frame and they took out the money 3 days after the so called free trial. It does not work! It is junk! Help me get my money back, I had to close my account so they could not access it again. Thank you.

Phone #***-***-****, after my husband and I got upset, they, as a nice thing to do for me which they now have denied, put it back in. Of course, they denied now that they are a part of the Eyepothesis team. Now a week ago, the team from Colorado took $78 out of my account. I tracked the purchase down as they said I had order it. By gosh, it came to our town and Post Office. Someone else got the package and did not give it to me. So, I was charged.

The unfortunate thing is I did not order any products. I talked to a young man from the first time around and he said nothing had been sent. It was all cancelled. So now, here is the charge on my account. I cancelled my account and they put it back for me,(my Bank) including the $28 charge for not enough funds. They are investigating it now. I also have filed a complaint with the FBI. Now, they gave me the time I was supposed to have ordered this last amount of goodies, this all goes into my report to the FBI. This has to stop. Seems there is enough evidence to get this company off the market. In both places, they told me there was not any young man there. Sure, I hope this can be resolved for everyone's sake soon.

I used the product as directed but I did not like the irritation it left my skin in. I then realized not only do I have no address to send back this eye creme but I didn't receive the complete package. If this product would have been one I liked, how would I get to order the correct amount? Because my skin is irritated by this product, I want to cancel my trial and send the remainder back. Because I never received any background information, I don't know how to get in touch with them. The only information I have is what is on the bottle I have. I'm not wanting the $1 back, just honor the time allotted me, to know if it was a product I wanted or not.

The only physical damage it caused me was it made my skin burn and turned it red. After only a couple of applications, I stopped usage and tried to find a way to send back the product. I do not want to be charged for a product I can't use and receive a bad mark against my credit. If they still want the remainder in this tube, then send me an address so I can return it. I don't make it a hobby to order things on trial basis, just to send it back when time is up. That's not how I manage business. If I try something and I like it, I'll buy it.

On October 25, 2010, I believe was completing survey for $500 WalMart card, my first mistake, and this was one of the trial offers I completed by checking the box. I think I called them the next day to cancel and the lady, do not have name, said it would be cancelled and I was free to use it. She did not say anything about returning unused portion. I got the e-mail and it is my mistake, I did not read the whole e-mail about it being returned by November 10, 2010 with the RMA number. They took $78.41 out of my account on 11/15 and I e-mailed them again about returning the money they took out as I had cancelled the account.

The next e-mail on 11/16 from Emma said they could not find where it had been returned. So assuming that is what I must do I took it to post office insured it and sent RMA number on it. The 11/16 e-mail said nothing about it being too late to return it. It was received by Z Taylor per USPS confirmation on tracking. When they did not refund or e-mail, I called them again and the lady, again I'm sorry did not get her name said it had not been returned in time and was not due for a refund.

They had also mentioned in BBB answer to my complaint there that this information is all over their website. I do not remember being on their website. Actually these surveys that say you get very much I have found are rather scams too because you would have to complete so many trials to get the promised amount the very costly. I after about maybe 5 trials just got out of the whole thing.

On BBB form, it had said any special information like senior citizen which I had checked. I am 69 and currently only worked 2 days in past 3 months doing medical transcription at home, which electronic medical records pretty much did away with most of the jobs. Anyway, I said that is why I had done the survey because I was out of work and besides that I needed the money refunded for groceries but that did not matter.

Then a few days ago, I received their reply from Better Business Bureau, which they refuse to refund and BBB pretty much said to try and work it out with company. I sent them a reply that the company had offered to return the eye cream and I had told them I wanted the refund but now I have spent around $95 and have nothing and just indicated to BBB just to close as it appeared. They could not make them return the money. I also am just wondering as they say you have to send merchandise back undamaged, if they are not sending merchandise out that is used. Like I say, this went through my mind as I'm sure it would be against law to do that. The other thing is when they answer phone, the first option is the cancellation line. I did not mention that to BBB as I, after thinking, began wondering about it.

The amount that I wanted back is the $78.41. If there is a class action suit I want to be included and as I noted a lot of other complaints similar to mine. Thanks for your time and consideration.

I wanted a free Walmart gift card so I started looking at the stuff you have to buy to get it and was going for the cheapest things. When I saw the Eyepothesis ad for a free sample for $1.00 S&H, I went for it. Then two days later, I read the fine print that if I didn't cancel my membership within 8 days, I would be charged $78.41 for a 30-day supply.

I cancelled right then, well within the 8 days. They still charged my card $1.00 but I figured that was way better than $78 so I forgot about it as I got nothing in the mail and so I thought it was over and done. But boy was I wrong! Almost a month later, they charged my card $78.41. I called them and they said that the reason I was charged was because I didn't return the sample. I never got a sample to return. And by cancelling my membership, I was also taking back any authorization to charge my card so I thought.

When I called, they were rude and hung up on me, saying there was nothing they could do, no refunds. I called my bank and asked them to stop payment to them and they said they couldn't. I begged, pleaded and tried to explain but to no avail. I'm out $78 of my hard-earned money and I will never order anything off the internet again. I knew there were scams on the internet but I trusted Walmart. I'm mad at them too for being connected to a scam site. I reported an unauthorized charge on my card to my bank and I'll have to wait and see what happens but I'm really not that hopeful.

I wanted a Wal-Mart gift card for just taking a survey and to get it you had to go thru all these ads and order something. So I ordered some Disney books for my granddaughter and a $1.00 sample of eye cream from eyepothesis. Two days later I saw that if I didn't cancel within 8 days I would be charged $78.41 for my "membership" so I cancelled. I got charged the $1 but wasn't worried about it, but today they charged my account $78.41. I never received anything from them even though they say they have a tracking number from the USPO saying it was delivered and they charged me for not returning it.

By cancelling with Eyepothesis I was also cancelling any authorization to bill my card but my bank and the Eyepothesis people say not so. This is a scam and I am so angry and frustrated that there is nothing I can do. My bank says they can't cancel a debit card transaction even though it's still pending. I want my money back but the bank and eyepothesis say I'm just out of luck. How can this be?

On October 17th 2010, my husband was responding to an email sent by a Publisher's Clearing House saying he won a free laptop computer and an iPhone. As he went through the steps to "claim his prize", he had to sign up for several "free trial" offers in order for the prizes to be delivered. One of the companies was called Eyepothesis, who offered their product for $1.00 trial. We received the product on October 28th, 11 days after the order was placed. The trial period was up in 8 days from the order date, before we even received the product.

When we called the company to cancel after they billed our account for $78.41, they said we were sent a confirmation email that instructed us to call and extend our trial period if we did not receive the product within 8 days. Well, I had not remembered even receiving an email from the company to confirm the order. When I found it, I discovered why. "Do Not Reply" was in the place in the email where the sender's name always is. We canceled future orders, but they refused to refund us the $78.41. I wanted to make a report that this company's business practice is to scam money, not provide valuable products and good service to potential customers.

I was logging onto Facebook when they offered me a free Mac book. After filling out the survey to qualify for the Mac book, I received a call from Eyepothesis's third party marketing company offering a free sample with $1 shipping, among lots of other offers. No sooner did I say a resounding "no! " to all of that, did I receive a sample and a $78.41 charge on my credit card. I only told them "yes" to the sample, but not anything else. I had to spend lots of time with my cc company and Eyepothesis in order to only get back a fraction of the $78.41.

On 10/20/2010, a Walmart advertisement came up to win a gift card. To win, you have to go through a lot of ads and pick what you want. All of them, you have to sign and buy trial offers.

I signed up for Eyepothesis. I had to give my credit card number. They debited my account for $1.00 on the 20th of October. It's six days later and I have not gotten anything from them. However, just 5 days later they debited my bank account for $74.41.

This has caused my account to be over drawn and caused a lot of overdraft charges which are $34.00 each. I have been trying to contact them but only get a recording.

I ordered and received a trial offer of Eyepothesis for $1.00 charged to my card on 9/29/10. I tried it and saw no results at all in the two days they promise. I cancelled my order and asked for a refund of my $78.41 that was charged to my account on 10/12/10. They told me they don't give refunds and she told me to have a good day and hung up on me. This causes me to fear ordering from anyone.

I ordered a free sample and 8 days later, I was charged $74.00 for it. I called the company 3 times and each time, I was told I could not get a refund. I finally was put through to Lindsey, who said anyone higher up in the company than her could only be contacted by letter. After insisting that she give me a supervisor's name, she finally said that Brian ** is the director of the company. She would not put me through to him and she hung up on me.

I told her I was calling the state representative and an attorney. I called my credit card company and they said they would remove the charge while they investigated my complaint. Shortly after I received an email from Eyepothesis, saying they would cancel my membership and give me a refund if I returned the product. Then they told me how to proceed if I wanted to order from them again. That will never happen. The whole thing is a scam.

Well, it's no doubt a scam and when I told the woman that today she had the gall to tell me thank you and have a good day and hung up! There are no refunds and you paid the $1 as a scam because 7 days later, they charge the almost $80.00 and as I was told that was for the trial bottle we already got!

Entered into a free trial offer for which my credit card was debited, but never received product. Checked debits on card and discovered they took $74.81 for club fee since trial ended. Contacted them about this and was told they had problem shipping trial offer and since I didn't cancel, they took the fee and now that I have cancelled, they do not refund. If they do this to several people, they make out like bandits which they are. Money for nothing.

I signed up for a trial offer, got the product and found I can't use it, within 24 hrs of receiving product I contacted the company through the e mail address on the info card. I received an auto response and no one got back to me, I tried 2 more times. The site would not let me cancel or get a return number. When I called 9-20-10 to see why I have not received any response. I was told I was already billed for the total amount and my account was not canceled. Too bad, so sad I now own the product!

I got no where with the Customer Service Supervisor and she would not pass me up the line to a Manager, she told me she would not escalate my complaint. Nor would she give me any company information or the name of the CEO. What a rip off. This was on a Walmart Survey sent to my e mail, I answered the questions and was to continue to get a $1000.00 gift card. Yeah Right, to get the card you have to spend $1000.00 on "Trial" products that start out costing $1.00, and then charge you for over $130.00. Walmart, Bare Minerals, and Eyepothesis can only get business by ripping people off? Shame on you Walmart!

I ordered for a $1.00 free trial, only to find out after I saw such a small amount and I found I was allergic to it that I called and cancelled. Well, guess what? They had billed my credit card, not for just the $1.00 but the $79.89 for an additional order, which I never did receive.

How many more scams do we have to fall for before knowing a product is good and legitimate. I do not have an extra $79.89 for a product that not only does not work for me, it is wrongly advertised. They are truly scam artists. How can I get my money back?

I signed up for a free trial of their product. When I received the product, I tried it but had an allergic reaction, so I went to the Web page and used their web cancellation form. I also opened their cancellation link to read the instructions. This cancellation form says one thing "If you cancel during the Web-Only Offer introduction offer, you will be given 15 days from the day you cancel to return the unused portion of the Eyepothesis Youth Rejuvenation System in order to ensure you will not be billed for the Eyepothesis Youth Rejuvenation System." but the email I got immediately after submitting the cancellation form says something quite different. It even indicates that I "spoke" with them which I did not and says I will be charged for what I got. "Per our conversation today, $19.41 will be billed to your credit card for the products we've already shipped to you." This statement from the email is completely false, I did not speak to a single person.

My account was charged for the product anyway even though the cancellation information provided on the web page said I would not. So, today I called their customer service line. When I got the representative on the phone and attempted to explain what happened, she would not even listen to me, was extremely rude and spoke over me in a loud and annoying voice and then hung up. I tried finding a parent company link or corporation phone number or link to contact them but found nothing.

I was offered a free trial for $1 to cover postage. 24 hours after the $1 came out of my account, they submitted charges for $78.41. I had not even opened the sample I had had for two days.

I ordered their free trial for $1 shipping and handling. I checked the web and they are charging the full price of the item I did not sign up for more than the $1 free trial offer. They are going to charge my credit card either $78 or if I opt, a reduced price of $19.50

Eyepothesis offered me a free trial of their product for only the Shipping and Handling. On my order call I explicitly requested that there would be no other charges or automatic orders. This was my condition upon ordering, Instead, they charged my account more than $ 78 and enrolled me in an ongoing automated purchase. Eyepothesis is a scam. I will notify the Better Business Bureau of their deceptive practices. I hope others who have been scammed by Eyepothesis will also complain. I called them and requested a refund but they refused and were rude. I asked to speak with a manager but they hung up. I was charged over $ 78 that I had not authorized.

The company advertised a $1.00 trial. I accepted it. There was no indication on their web site about more of the product to be shipped at a later date, nor did I receive a written notification of cancellation instructions when I received the free trial. This is a scam site! I want a refund of $78.41 they withdrew out of my account! Unauthorized bank withdrawal causing overdraft fee of $30.00.

I ordered an 8-day trial for 1.00. I did not see any results. So I followed the instructions to return the product (call number on box before returning). When I called, there was a recording saying I had a zero balance and my account was closed. So I returned the unused portion of the product. Later that same day, I checked my bank balance to return the product and there was a charge of 78.41. Called Lindsey to get this resolved and she said I had to wait a week to call back to make sure they received the package. So, not only am I out 78.41 (plus the overdraft fees of 35.00), I also do not have the product. Someone has got to do something about this Company!

I ordered a free sample with only a charge for shipping. I received my sample with a $78.41 charge to my account. WHAT a rip off! When I tried to contact them, I get a message that says to cancel talk to customer service but they are never in when I call. Be very careful dealing with this company!

Due to this charge, I was overdrawn and two smaller checks were out causing 3 overdraft charges, they are $30.00 each. After I had a panic attack, I tried to call which was useless. This bad for my health as I am handicapped.

I ordered a trial for 8 days. I ordered the product on July 29th, it was shipped on July 30th and I received it on August 4th. (Which only gave me 1 day to try the product.) The evening of the 7th day (August 5th), I was prematurely charged $78.41 in my checking account, breaking their own contract, which was suppose to be an 8 day trial. I called them immediately the next morning and they informed me that it was not going to be reversed and no credit would be issued they would not accept my return. I went to my bank immediately and they are filing the paperwork for the dispute. I also informed the BBB and made a complaint. This company scammed me. The loss of $78.41, time and travel and aggravation to the bank, phone calls and dealing with a company like this. It's very upsetting.

Same me, I ordered a 1.00 sample of Eyepothesis, and was debited, instead, for $78.41! This caused my bank to have $35.00 in overdraft charges, none of which I can afford. My bank is working on this for me, as they also realize this company is scamming people.

I ordered a $1.00 sample of Eyepothesis and was debited instead for $78.41! This caused my bank to have $105 in overdraft charges, none of which I can afford! My bank is working on this for me as they also realize this company is scamming people!

I got scammed 3 times. First, I filled out an offer for Eyepothesis to qualify for a Wal-Mart gift card. I completed both offers and didn't receive a card. Then I got scammed by the free "trial" although you can get the product for a dollar, you have to return the remaining portion. I chose not to because I'm disabled and it would be hard and costly for me to do that. So I paid the $19.95 for the cream.

Two days later, I was checking my bank account and there was a $195 charge to Victoria Secret. Since Eyepothesis and Disney are the only things i signed up for, I assume it was Eyepothesis, I called back and Lindsey answered again. I asked her if she was the only one working there but she wouldn't answer my questions.

I bought a trial of Eyepothesis for $1.00 plus shipping and handling, and they charged me $78.41 for just a trial. I'm losing money that I need for food and college.

I, too, was caught in this scam. I clicked on a Trial Offer of $1.00 to try the Eyepothesis, then noticed that it was showing up on my Discover Card each month. I also received the $78 charge, and that's when I called first. I have called each month and have been assured the charge would be removed. My bill today, showed a credit of $39.42, but in the charges column, there it was again with a charge of $45.36.

I have called the company on two different phone numbers today, and got a phone message that repeated itself over and over again. One time, a male voice came on, saying that the phones were being reprogrammed! This, I doubt very much! They simply can't handle all the complaints that are coming in. I'm calling my credit card company and see if they can do something about fraudulent business practices. My bank account, plus my blood pressure have both suffered! I'm 83 years young and tired of this tomfoolery. Don't mess with Texas seniors!

I, like many others recently, lost my job & was collecting unemployment. I thought about doing surveys on the computer to make some extra money. I did a survey and when I got to the end, I was asked to choose 2 products to continue on to complete survey & possibly win $500. I realized the products were not all free. So I chose one that was free and my second choice was Eyepothesis eye cream for a dollar and change.

A few days go by and I had forgotten about it. I go to remove my "big $190" from the ATM from unemployment & $78.41 was taken out of my money. I find out after 2 frantic phone calls that Eyepothesis charged my debit card this obscene amount without my knowledge. I never ever gave these heartless thieves any permission to charge me this ludicrous amount, absolutely no authorization. I would have had to of been stupid to allow these (again) thieves to charge me $78.41 for a tube of eye cream the size of a travel size toothpaste. I called the company to rectify this issue and was laughed at by an employee by the name of Page. She was immature, rude and extremely unprofessional.

I asked this Page person to speak with her manager. She gave me every excuse in the book as to why management couldn't come to the phone. Finally, Page hung up on me because I demanded my money back. I was robbed. I want justice for this matter. I never gave anyone from that phony company "Eyepothesis", any authorization to help themselves to $78.41. I called my bank and they did a small investigation. Eyepothesis agreed that if I sent back the product untouched & not tampered with that I would be reimbursed. Well they scammed me and lied and "returned to sender". Now, Chase told me I would still be reimbursed but I have yet to see this happen because every time I call I hear something different.

I have been complaining and sending letters & making phone calls and getting nowhere. I want to let the world know that this company is fraudulent and cold-hearted. I want my $78.41 back. I need that money. My unemployment is over and I am looking for work everyday. I have no income (hopefully not for long), and soon will be homeless. So you see, every little bit helps. Please consider me for one of your cases. I can't let these monsters get away with this. Please help me.

I ordered a free sample as a trial offer for $1 and paid $3.95 for shipping and handling on 6/28/10. July 5 was the "7th" day of the trial--a holiday. So banks were closed. I checked my account at 5:00am on 7/6/10 and saw the debit of $78.44. I nearly fainted. I asked the bank to stop payment, and I called and cancelled. Also, I sent an email, and I spoke to 2 "salespeople', a supervisor, Lindsey; and they won't refund my money.

They are a rip-off company. I am on a fixed income. I was trying to make some extra money doing surveys, and this was one of the offers I had to complete. I made no money, and I lost more than I can afford. I feel robbed by these people. I guess the bank couldn't stop the payment. Please help.

When I called them they told me the trial was for 7 days only and started the moment I agreed online, not when I received the product. Shipping alone was 3-5 days, so how is that a 7 day trial? I suggest to everyone that has posted a complaint on this forum to go to the BBB, Atty Gen and Cons Affairs with this. If enough of us complain about these companies we can shut them down. These charges caused my acct to be overdrawn and has caused a domino effect on any other charges that were pending. I have incurred 8 overdraft fees because of their charge.

While filling out a survey for a gift card from Walmart (which I never got) I accepted an offer to get a sample of their product for $1.00. (May 24th). Before I could try it and decide whether or not to buy it ...they took $78.41 out of my checking account. I called and asked them to put it back but they refused. I told them I would turn them in to the BBB (which I did) and they said "Go ahead, we've got a clean record so you won't get anywhere." Then I threatened to plaster their BAD NAME all over the internet which I thought would ruin their scam ...but they said "Go ahead, we've already got a lot of angry customers that have tried that and it didn't hurt them one little bit." It bothers me, too, that Walmart would sponser them so I'm not going to shop at Walmart anymore either.

i too paid for the sample and my account was billed for $78.00. i called and got mad at them and they refunded $35.00 to my account. they are a scam from what i have read.

On May 3rd, I ordered eyepothesis, a free (ha ha) Trial, which in turn, i was charged 78.90 to my bank card, When i tried the product, It burned my face, I tried to call the 866#, no one answered, for days, I finally e-mailed them, and with no reply, I then tried the number again, to my surprise, someone answered, where, i spoke to a woman named rachelle, who told me that it was too late, I asked to speak to a superviser, and spoke to Heather, she also told me the same,What can i do? These people are rude, someone has to do something about these companies. They are out there to to rip you off, that is their job. Can anyone help, My face turn red and my skin was very irratated.

This company is a scam. The advertise free trial for an exceptional product and end up charging full price before the end of the trial period. Their site indicates a 3 tier cancellation option without indicating a time limit on it. When I pushed cancel, expecting to get to the 3 tiers, I got charged full amount. They wouldn't refund my money. In fact they have an easy button on their site and on the phone for you to cancel, they must be expecting cancellations. Doesn't seem to matter though since they charged me anyway. When I mentioned I would be writing a poor review online, they didn't care. They must just make a bundle on the first $80 and move on to others.

I am out the money and disappointed at having a useless product.

I was online for a promotion and needed to purchase 3 trial products. The eye product came in and it was not very good quality. I canceled within the trial period. I received an email to return the unused portion by 4/4. I paid extra postage for return receipt showing that the package was delivered by 4/1. I was charged for $78.41 on 4/12. They refused to refund my credit card as they said that I did not return the full product, which I did. They offered me $100.00 in gas rebates but refused to refund my credit card. I have disputed the charge with my bank but the bank says that I have been scammed and it will be up to the company to refund my debit card. This is such a scam and I cannot believe I am out of the money even when I did as instructed by the trial offer terms.

They billed my card, even though online it said it did not go through. They would not cancel; this is a fraudulent Co. I don't know the extent of it yet. So far it is $2.87 plus what it will cost me to ship it back.

I was doing a survey for a gift card and clicked for this item for $2.87 and the Ivory White for $1.00. Then they charged my debit card for 2 different charges of $78.41. I've called the company several times and can't reach anyone. My bank says they are unable to help me. I shouldn't give my card number out online.

I have also had to pay overdraft fees because of this. This company needs to be stopped. This is fraud. And companies like Wal-mart are basically supporting it,because that is the gift card I was trying to get. So now, I refuse to shop at Wal-mart. I think these things should be taken offline, so people who have limited income can't be taken advantage of.

Eyepothesis.com said it was only $1. But when I went to cancel the next day, they said on recording, they would only charge me $19 for cancelling. What are my rights? My bank said there sick people like myself buying things online and will not help. They"ll charge me $35 to stop the charge from being able to go through. Either I pay the $19 to Eyepothesis or pay $35 to my bank to stop payment. I cant win! They both are stinkers. Eyepothesis lied to consumers and You find out the truth on a recording. Thank you.

I agreed to spend $1.00 for the shipment of a free trial of Eyepothesis. It arrived without any paperwork and I have not tried the sample yet. My credit card is actually an ATM card for my checking account. Fortunately, there was enough money in the account to cover the charges of $78.41 which were sneaked onto my account.

The bank would have charged me an additional $30+ dollars, if it had bounced. I had no idea until I reviewed my account today. My balance with them was short several hundred dollars. That is how I discovered that I had been billed for something that I do not want and do not have. I do not want to do business with Eyepothesis in the future and I want the $78.41 adjustment on my checking account immediately. Thank you for your consideration and cooperation in this matter.

I went online to get a free laptop from the site us-free-laptop.com and did a survey for them, and when I finished the survey, I was asked to buy a product from a sponsor which I did and it was hypothesis eye cream. It said only pay $1.00 for shipping and handling, which I gave them my credit card number. In two days, someone called me to confirm my order and I thought it was great. Two days after that my package came with no invoice only a white silk bag with the cream and patches and instructions how to use, but my credit card was charged $84.98.

Now I can't get no one on the phone. I've called and I called and I called and no answer. What the heck I'm to do now? I can't use my credit card nowhere and I have an overdraft. My bank called me and asked for the payment that did not know about. Yes, I used the cream and it doesn't seem like it's working. It burns and it's turning my eyes darker I think I need a lawyer someone please help me, and I did not get my laptop from us-free-laptop.com. They say it on the radio all the time on 107.9 FM, a Cleveland station.

I did a survey on the internet and I got free the trial. Have not use it yet. My bank statement this week said there was a charge for Eyeothesis for $84.36. I was told it was a free trail and only $2.99 for shipping and handling and a free trail! Did this March 1 and the 2 too.

March 2 2010... I did a survey on the internet and I got free the trial. Have not use it yet. My bank statement this week said there was a charge for Eyeothesis for $84.36. I was told it was a free trail and only $2.99 for shipping & handling and a free trail! I called 1866 711 2829. All I got was push 1 to cancel and other said call between 8 am & 8pm. All it said cancel. Did this March 1 and the 2 too. I would like a answer back. Please I want to know what is going on?

I ordered the free trial of eyepothesis on 2/6, received it maybe 3 days later in the mail, 2/9. There was no invoice or any paper work in the box. This was a Friday evening, so I planned to call on Monday to cancel. I called on Tues., the 16th. They had already charged my card and were extremely rude(!) and refused to credit me back. They are, for sure, scam artists, the product is junk!

I received a trial package of Eyepothesis with no address or phone number on the package or label. I was unable to contact them until my checking account was charged $78.91. I then got the number off the bank statement and called to cancel and ask for a refund. Not only were they not willing to refund me money, she was just rude! How do these people sleep at night? They would only cancel my account and not charge me in the future. Please do not fall for this scam!

And thanks to that very large debit. My account was overdrawn, my car insurance draft was returned, and I was charged $32 NSF fee.

I canceled my order right after I placed it and they just charged my bank today, 2 weeks later. They need to pay for overdraft fees and credit my account $39.00 for overdraft fee. They messed up my bank account.

I ordered a trial of Eyepothesis for eye wrinkles. I received the product on 1/16/2010, and called them three days later, and was told that they had already taken $78.41 from my bank account. I could not buy my medicine after they took my money!

I did a survey on the internet and I did the free trial for Eyepothesis and they bill my credit card without the 8 days of the free trial. I trying to called but customer service is close, which it should be 24 hours they seem like they are scamming the consumer.

I was sent this product even though I didn't order and don't want. I called the following day to cancel and what to do. I got nothing but total "runaround" on phone which suddenly became disconnected. Then I looked up their website, which confirmed my suspicion. They were a total scam. What can be done?

I was looking for a DSLR camera offer and this came in my way. I was reading it and it took my order. Actually I was completing the order for something else. They shipped me the product. I called them and they said I can try it. There was a bottle and three pouches in a box. I opened the box and tried the paches. I called them and said I do not like it and I want to send them the product back so that I can avoid a full 78$ fee.

So I sent the bottle which I did not open and once I sent the bottle I called them. The lady over there said that she did receive the bottle but not the paches. I said them that I tried them on as they said. You will wonder what they said...They wanted the "BOX "which carried the pouches. I opened the box and discarded it. now they want the "BOX".

All they want to do is charge you in any way. If you send the box they will ask for a freaking piece of paper that was in the box. The customer service people were VERY VERY VERY RUDE. They had my e-mail address wrong . I called them so many times and corrected the e-mail address in each and every call. They never cared about it. All they want is make money on you. Ladies please be aware of these guys. Thank you.

I saw an email for a $1000.00 visa card at Walmart through e-research.com so I logged on. They asked that you try some free samples from some venders such as Eyepothesis and just pay the shipping and handeling. Before I even recieved the product to try to see if it even worked they had already billed my account for more product. This is a scam. There are so many complaints regarding these sites I just can't believe they are allowed to do this. I guess the lesson here is that you can't trust any advertisment as it may be false advertising and obviously no one is doing anything to stop these people. Thanks for the time.

As stated so well by another customer, I too was drawn into trying for the $1000 Wal-mart gift certificate. I ordered 2 things & was never directed back to the site & certainly never received my $1000 gift certificate. One of the products that I ordered just to satisfy the minimum of 2 orders was Eyepothesis. I was charged the $1.00 for trial period. 2 days later the product came & being busy with the holidays, I forgot about it for a couple of more days.

By the time I checked out my bank statement 2 days later, I had been bill $78.71. I immediately called Eyepothesis & was told there was no refund, as I was over my 7 day trial period. I have never heard of a company that did not refund your money with such a short period of time. How long can all of these comapanies stay in business.

I am so tired of being scamed. Eyepothesis should not be able to stay in business. Being basically unemployed & thought I was trying to get something for free..should have known better. Money is really tight here at Christmas. I should have known better. That is money I really need right now.

When is this kind of madness ever going to end?These companys are outrightingly ripping consumers off.I signed up for a walmart gift card,answered a few questions maybe try a new product for a free trial...once again no big deal. I saw couple I was interested in,give it a try,seeing that we had to complete 2 offers to recieve the gift car from Walmart,figure I had nothing to lose.Boy was I sadly mistaken.Once you agree for a free trial and coplete the two,somehow,magically your internet connection goes down.I repeated this process 3 times,same thing happened.Got scamed no product,I sent it back,took my money anyways!The clincher is you still do not recieve your Walmart gift card but you completed the terms!I have already won 3 times against these kind of shady so called comanys.I'm getting tired of the fight,please help all of us.I have a child I am educated and I am also disabled.

I order a free trial offer of their product - Eyepothesis for free, just pay $2.87 S&H. On 4/22/09, my VISA waS charged said amount. I had 7 days to cancel or I would be charged full price. On 4/23/09, I cancelled the subscription. On 4/24/09, my VISA was charged $19.xx (I forget the exact amount). I tried calling their phone number, which is a recording and emailed them with a complaint and threat of fraud charges and police. Nothing has been done about this. So I had to contact VISA fraud division and they cancelled my card.

I decided to type up the Free Trail Terms and Conditions. Tell me if I am wrong but doesn't 8 days from the date of ordering mean the following- Oct 15th, 2009 order date..........Oct 23rd call placed to cancel free trial period. Oct 23rd charge of 78.41 appears. Call to customer service says too bad your trial ended yesteday. Am I missing something here???

Free Trial Terms and Conditions:

You must be 18 years old or older to participate in this Free trial. You must use your own credit card or debit card. Start your Free Trial now to receive a trial supply of Eyepothesis. You simply invest $2.87 today for shipping and handling to evaluate this great skin product for yourself. Your credit card will be charged the selected S&P charge above. If Eyepothesis is not right for you, call within 8 days from your order date to cancel your trial and you owe nothing more. At the end of your trial, we will conveniently bill your credit card $78.41 and enter you into our Forever Young Club so that you will be able to maintain your younger-looking skin at a monthly discounted price. Shipping charges are the responsibility of the customer. By participating in the Free Trial, you are receiving a discount of 40% off of the normal retail price and you will be responsible for taking affirmative action during the Free Trial period to avoid further charges outlined in How thr trial works.By clicking on the button to the right, you are agreeing to the terms and conditions in How the Offer Works.You may call anytime to contact customer service regarding your shipment

I have become recentl unemployed and was on line searching for a job. And then I recieved a message that I had won a gift card from Walmart. I guess I should have known better Im 48 years old and have never not had a job. To recieve my free gift card I only needed to complete a survey, and of course I happily did. During this time I was asked to try a few products for only shipping and handling. I wanted to try several since they were a free trial...Well the next thing I knew I was being charged left and right, I was charged four times for applying for free gov. grants at 57.61 each. One of which did not have any phone number and two only gave me partial refunds.

They overdrew my account and bounced a check. Wow what a mess. I asked one of the reps that I was able to speak to and told her that the things I was applying for was suppose to be free and that I was unemployed and had a medical condition that I no longer have insurance, so why did she think that I could afford all these charges. Her response was that I did get some of my money back. They also sent more then one thing and I ahve to pay to have it returned.

I saw this add on-line for this product called EYEPOTHESIS. A two-part product to reduce wrinkles around the eye area. It stated it was a FREE TRIAL, you only pay the $2.87 for S&H. They also stated that if you call within 8 days to cancel you would not be billed anything further. After I ordered the product on-line on 8/6/09, I received the product within 1 1/2 days. I called on 8/13/09 to cancel any future orders because the product is Bogus. The same day I called to cancel I checked my bank account and lo and behold they had billed me for the $2.87 the same day I ordered, however 2 or 3 days later they also billed me for $78.41. Companies should not be allowed to advertise FREE TRIAL and then bill you for an extreme amount of money. This is pathetic.

The problem was that when I was entering the financial information, the site froze., I figured that the transaction had not gone through and I forgot about it. It wasn't so.

They contend that I did sign up for a monthly charge. They contend that the financial information would not have gone through without my reading and agreeing to an immensely long agreement. I NEVER GOT TO SEE THE AGREEMENT BECAUSE THE WEB SITE FROZE.

They were adament that they were not going to refund anything, but finally refunded $60 "as a courtesy" They refuse to refund the other $18.41 because they say I signed up for their club. It is a mystery to me why they must keep the extra money because I supposedly signed up for their club. At the least such practices of finagling the consumer is unfriendly, certainly not promoting the mellow constructive atmosphere that such a product would strive to achieve.