Etsy.com

They accused me of mass-producing items. I am guilty until proven innocent. I have been selling on Etsy since 2008 with an average sale of less than 0.156 items per day. Math and Logic do not add up. My account was suspended after listing more than I ever have in the past during peak season. I still want my payment yet keeping all listing fees which come to more than the bill. It left me with no way of knowing how much I truly owe them or is there any way to pay. Resellers and counterfeit items abound on Etsy while they shut down legitimate shops.

Etsy is horrible to their sellers. They do not give appropriate instructions as to what is okay, and not, to list, and/or the wording associated with those listings. If any questions arise, or a problem is brought up concerning an item, they shut down your shop without warning, giving you zero ability to try and figure out the problem, let alone solve it, or fix any errors to keep good standing status.

It's wrong to assume on Etsy's part that the seller is purposefully trying to 'upset' their policies. Their policies are so vague and unclear, it's left up to chance, and guessing on the sellers part. If communication and opportunity were given to the sellers to keep within specified guidelines, then Etsy would have an abundance of grateful artist praising their name.

Instead, consequentially, the online art community is getting a bad rep, due to Etsy's snobbish ways of playing God with people's lives, and ability to earn an honest living. Etsy, you are doing your fair share of keeping the economy deep down in a hole of regret. For this, I hope you get what you deserve, the honest stories of the people you have ** over.

All these Etsy shops are nothing but hobby lobby ** from China, not vintage or handmade. Who are you kidding? After Etsy threatened to suspend our shop over one "offending" item that was miscategorized, they leached off our over $2,000 worth of sales. I had to point out a few chronic offenders. We alerted them about several times and ways but they have done nothing but ask us to keep this "confidential." Here are 15 shops that are nothing but made in China ** from hobby lobby: **. They continue to allow these vendors to sell made in China as handmade, while closing our shop for miscategorized item without notice or even telling us which item.

I paid for 2 rings that I never got on my American Express card. It's been 1 month and I can't get in touch with anyone! I want my money back and 1 of the rings was for a friend's birthday which has come and gone.

We've been selling Re-Ment Miniatures as craft supplies on Etsy for months. These miniatures can be used for making individual hand made craft items like jewelry or magnets, etc. Last week, Etsy abruptly removed all our listings (all items have been listing there for more than a month) and emailed us saying we violated their listing rules because products from ReMent is not considered as craft supplies. After contacting their supports a couple of times through email, their response are as follow (quoted from the original email):

"Etsy has refined our rules on commercial supplies and Re-Ments do not meet our selling criteria. A commercial crafting supply is not a commercial item that, although it may be used in crafting, is ready to use as is. These include but not limited to dollhouse miniatures, dollhouse accessories and dollhouse furniture."

There are still other sellers continue selling Rement Miniatures on their site. We lost business. We paid for our listing (valid for 4 months), so we think our rights are violated when Etsy simply removed our listing without prior notification. It took two emails (in one week) for their customer support to simply tell us they changed rules and, thus, they have the rights to remove our listing. They can't simply take our money and tell us a month later that we can't sell those items on their site.

were met with excuses to all and promises of redelivery.

When I reported my case Etsy stated they were aware of this seller and were watching her closely. When contacting Etsy on Nov 1 to check the status I was told they closed the case since the seller provided proof of reshipment through priority mail on 10/16 The tracking # provided by Etsy does not support anything other than acceptance and the PO is now searching as to why this is. I have been redirected to Postmaster Inspections

Ideally all would like reimbursement or delivery. However because of this sellers stalling tactics it is too late for PAYPAL reimbursement and our children will clearly outgrow the product. I would like Etsy to support its buyers and remove this seller as she continues to pull these tricks all while hiding behind the PO

I have kept documentation of correspondence with both parties and can submit it immediately.