Complain about a product or service

eBay - Shilling

eBay • Merchandise Not Received • Misrepresentation • eBay Motors • Shilling • Miscellaneous Complaints • Sellers Complaints • Defenders --- News • eBay: Where Recalled Items Live Forever • eBay Ignores Scam Victim • Class Action Against eBay • Sunday Times Reports Widespread Shill Bidding on eBay • Boston Man Charged with Hacking eBay • Consumers Question eBay's Security • Recalled Products Routinely Listed on eBay • eBay Faces Shilling Suit

Chris of Pocahontas AR (8/24/04):
I was high bidder on an auction for a math textbook. My $30 bid was matched by another. E-bay rules are that if two bids are matched then the first one is the winner. No other bidder bid higher. E-bay bid automatically UP to $31 -- bidding myself up to $31 against my own $30 bid.

Have been through 3 different "support" personnel. Each has said they would help. None offered any help. Each only offered a lot of doubletalk as to why their system bid myself against myself. One admitted my $30 bid took precedence but did not offer to fix the problem. The last response provided their legal department contact info. I know it is only a dollar BUT I have checked around. Others have had the same experience and just paid the extra dollar to get the merchandise.

This is a common practice by ebay according to their explanation to me and others I have checked with. A dollar here and there through millions of transactions surely brings in countless dollars. They are aware of the problem and refuse to fix it.

Back to the top |