eBay

Back in prehistoric times, bosses worried that workers were using the office Internet connection to look at pornography. After that it was Amazon.com. Now it's eBay and the other auction sites.

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Walk through any office around 8:30 a.m. and everyone's logged on and ready for another day. Only thing is, instead of reading the CEO's latest rantings, they're buying antique waffle irons on eBay and selling some left-over parts from that old Studebaker out in the back yard.

The whole thing works more or less on the honor system, which is pretty much how speed limits work. Our suspicion has been that if you held up a radar gun, you'd find a lot of people speeding -- and a lot of others (or maybe the same ones) not coming through with the merch.

Here are a few of the more recent complaints we've received:

Laura of Waseca MN (09/30/08)
I don't even know where to start with this. I was suspended a year ago on ebay for seller/buyer issues, after 3 months of getting nothing but automated responses from ebay, I got it resolved. Now because of the fact that their policy now states that buyers are the ONLY ones to leave negative feedback and there are NO steps they have to take before they do so, I am no suspended. And of course ebay does not have any way of communication thru the suspension group other than email. This is absolutly rediculous, and not professional in any way shape or form. Paypal at least gives you the option to call in.

I think this is very poor buisness conduct, and now have the fear of waiting yet another 3 months of getting this reinstated..and for what. And to top it off, while my account is suspended, no one,and I mean no one can send me money on items won, I cannot pay them, and to top off, because this is a feedback issue, they cannot leave any feedback whatsoever. And vice versa. I am demanding that ebay reinstate my acct. I don't care how high and far I have to go for this. I would like a response from at least the complaint dept as soon as possible.

Dianne of Kalaheo, HI September 28, 2008

Dianne of Kalaheo HI (09/28/08)
i bought an item from ebay in good faith, used my credit card, it was scheduled to arrive via usps three weeks ago, but it never came, sent e-mails to try and contact the seller, but he never answered any of them,

i tried to contact ebay about this, but they have not been any help either ,pleaes tell what course of action can take in this matter. i am afraid that my credit card number may be used in identity theft, please help me!

Amy of Waynesboro, PA September 26, 2008

Amy of Waynesboro PA (09/26/08)
I was suspended from eBay. No big deal if I violated a policy, but they won't disclose which auction was in violation. Even if I get the suspension lifted my reputation is ruined. I don't know if the loss of income is worse or just not knowing what I did wrong. I have asked for all documentation regarding my account and cited the Freedom of Information act. Keep getting canned emails. There is no way to appeal a suspension if they do not inform me of the violation. I too have been victim of listings taking hours to appear on eBay.

I count on eBay to make ends meet. I recently invested about 500 in items to sell on ebay. That is substantial for me. I lost that money and who knows how much in potential income. All my current listings were removed and that was all the money I had. I had to borrow money to get gas to get to work.

Mieczyslaw of Danbury, CT September 19, 2008

Mieczyslaw of Danbury CT (09/19/08)
His send me broken computer as a new produkt on the Ebay. After i return the item his never refund my money for over 10 month.

Dominic of N-D-D-L-Paix, OTHER September 17, 2008

Dominic of N-D-D-L-Paix OTHER (09/17/08)
eBay restricted my account. I did everything they wanted to get it back. They still don't want to give it back to me. I am trying to contact them but it seems that the is no way you can get a customer's support from them. Now it's been more than a week since I'm trying to contact them. They don't want to help me. They don't even want to respond to me.

-Financial lost -Frustration / anger

Bethany of Oakland, CA September 11, 2008

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