ConsumerAffairs.com

Your Pet Care & Supplies web page is very good as far as it goes. What it needs to be an excellent site is to add information on the various rescue groups such as RRUS or RRRI, others and wildlife sanctuaries as to what they do, how they do it, if they are non-profit and what to look for or look-out for when helping them, finding a pet or donating to them. The same goes for animal shelters like don't donate to HSUS or PETA because they do very little to help animals with their agenda and monies.

I submitted a complaint on consumeraffairs.com about Cox Communications on 11/4/11, I did not check the 'I do not want an attorney to contact me about my complaint. ' box, yet in the response letter I got from consumeraffairs.com it stated 'Have Lawyer Contact Me "no". ' I resubmitted the information to consumeraffairs.com and left the box once again unchecked I have yet to hear back from consumeraffairs.com. I thought consumeraffairs.com was a place to get help. Seems consumeraffairs.com is no better than those companies we come here to file a complaint about. This time I will uncheck the box, having a lawyer contact me over this would be silly.

I read your emails daily. Why have you all stopped your complaints section? I found the complaints section very insightful and helpful when I looked for a service or a product. The complaints section is the best section you have (as far as I am concerned).

A few weeks ago, I submitted a complaint about Maytag dishwashers. I also noted hundreds of similar complaints on this website, all complaining about the exact same issue: Maytag sells dishwashers with known problems related to humidity and the electronic control boards. This is costing consumers hundreds of dollars in repairs. Today, I received an e-mail message saying that your editors have reviewed my complaint. And now, it's posted on your web site along with hundreds of other complains that are exactly like mine. That's great! Now my comments appear on your website along with hundreds of others. It's a great reading material! But I fail to see what good you're actually doing. There are hundreds of consumer complains on your website, all complaining about the same thing.

So, I think that there is sufficient evidence available to prove that Maytag is knowingly ripping off their customers. But nothing has changed. Maytag continues to ripoff their customers. And they are not being forced to address this situation. This collection of reading material that you're building up on your website is quite useless, unless Maytag is actually forced to take responsibility for what they're doing. The only thing that I get out of your website is that I can see that I'm not alone. Hundreds of other customers have been scammed by Maytag exactly as I was. It's real helpful! There's no need to contact me. And No, I don't want an attorney. You already have enough evidence on your website to prove that Maytag is ripping off customers. So, why don't you do something useful with it and take legal action to force Maytag to address this problem?

This really isn't a complaint but rather a compliment and thank you to Consumer Affairs.

I am so glad I have gone to this site before activating my Netspend card. It sounded ok but after reading the comments here I wouldn't touch this with a ten foot pole.

You are more concerned with your advertisers than your content. You leave the same old tired recent complaints and top reviews and complaints when the last complaint shown is dated July. And we are into mid-August. I hardly think that is recent.

http://www.consumeraffairs.com/news04/2011/08/internet-explorer-iq-hoaxer-says-hell-do-it-again.html

http://www.prweb.com/releases/web-browsers-firefox/Internet-explorer-chrome/prweb8677561.htm

I have already filed a complaint with you regarding DirecTV and you acknowledged it. But my question is this: Are you guys doing anything about this? I read so many complaints that were all the same. So what I need to know is what I can do about it? What can we all do? What (if anything) is being done? How can I join a class action suit? Please help us.

On August 1st, the individual and his website reported that Internet Explorer users were shown to be less intelligent than users of other browsers by a study. The story was here: http://www.**. Two days later, the "study" was revealed to be a hoax. See here (among others): http://www.**.

Despite this, ConsumerAffairs.com and Mr. ** have made no attempt to correct their error. This further compounds their initial failure to perform the minimal amount of research that would have been required, to learn that the company that distributed the press release was bogus. The original report remains on your website with no update or follow-up that I could be found when searched.

I was listening to the radio today and heard a representative from ConsumerAffairs.com using derogatory tone to repeat a FALSE report. The rep said that the Internet Explorer users had lower IQs than users of other Internet Browsers.

This "study" was proven to be a fraud days ago. Other reputable sources, which had erroneously quoted the FALSE report, have already retracted the story, and admitted to being duped.

Shame on ConsumerAffairs.com for their lack of professional conduct, and for continuing to allow their own personal/political viewpoints to hinder a fair and balanced product to its clients.

Why is there no ability to respond directly to complaints? Many complaints I see are simply whiny pangs of entitlement from most people. It's awful. I'll cite the entries for US Cellular. The majority of what I read were either; (A) People wanting more than they need or (B) Outright Lies.

The consumer, in most cases, suffers from entitlement issues. Suck it up.

This is a direct quote from your health care page: Optometrists are not M.D.'s. They are trained to prescribe and fit lenses to improve vision, not to diagnose or treat disease. Ophthalmologists are M.D.'s with additional training in diseases of the eye. Most are surgeons as well as diagnostician."

Yes, optometrists are not medical doctors. They went to optometry school to learn diagnosis and treatment of both vision and disease. Your information is at least forty years outdated. By the way neither dentists, osteopathic, or pediatrics went to medical school either and they perform surgery! During medical school, a student is lucky to get one week training on the eye. An ophthalmologic residency is three years were one gets training to be an ophthalmologist. Optometry school is four years exclusively on the eye.

You are definitely entitled to your opinion, but you really should get your facts straight.

Consumer affairs will take your complaint and make it vanish if it does not fit their corporate needs. Just another bunch of business a-holes.

UNBELIEVEALBE!

My question to you Consumer Affairs is that I see all of these complaints and why are these people still in business? I read all the complaints. Are we just wasting our time on here? Have your people ever helped anyone? I just need to know if I am just another person on this complaints site who got the screws put to them. I got ripped off by TLG Great Fun and Shoppers Advantage. My bank account is in the hole right now in the tune of $-94.99. I had to cancel my card and the charges are just keep piling up. Do you do anything about this or what?

The recent email publication saying Credit Card Act is doing its job may be true in the U.S., but in Canada we are paying the backlash. Chase has increased the APR on two of my store cards from 18.99% to 29.99%. But the worst is AMEX, 2 years ago my rate was 11.9%, then it increased to 14.9%, then this year to 17.9%. All on existing balances, I have no missed payments.

I'm wondering who's doing the "typing"? There are so many typos (typos surrounded with ***). It's annoying to read!

I am appalled that you wouldn't recall the Power IQ curling iron from Sally's Beauty Supply after receiving all the complaints about this product. Unfortunately, I had to find out the hard way when more than 2" of my beautiful hair was burnt off and stuck to the iron this morning.

Why haven't you done your job and taken it off the shelves? Where is the class action lawsuit against them to prevent this from happening to some unsuspecting woman or young school-aged girl who might panic as their hair is being burnt to a crisp? I had to smell my burnt hair all day at work as I had to suffer the embarrassment of explaining to my co-workers what happened to my hair. Really?

Well, **. Here you go again, putting the duck-billed, porn-faced woman atop a page of complaints on Satellite TV systems. I'm done with you. I am unsubscribed and so will everyone I can contact.

Why the ** do you use a photo of a woman with a semi-porn look on a page of consumer reviews? Quit this crap or I'm unsubscribing.

I am tired of reading complaints of people regarding the way in-home sales people have acted. The problem is that instead of complaining about the individual, they complain about the company--Kirby. All Kirby salespeople are self-employed, independent contractors. To complain about the entire company because of an individuals actions only hurts the abilities of thousands of other polite, respectful, non high-pressure sales people that are doing nothing more than trying to provide for their families. If I had a bad experience with a counter person at a fast food place, does that mean that I should blame the entire chain? I do not work for Kirby but I do know a lot of the people who do. They are just like anyone else who wake up everyday and go to work.

Your site is great for people to get together and complain about their stuff; however, maybe it should be more informative as to how to protect oneself in the first place. People get on here and make a complaint about their Dell, that they failed to purchase an extended warranty on, and others say, "Oh, Dell is a ** company. Just look at all of these complaints!" How about an informative article on how companies actually rate for product or customer service.

When people do a search for Dell complaints, of course they are going to get a bunch of Dell complaints. Do you think they realize that to the left are links to HP complaints and Compaq complaints? No. If people could spend less time complaining and more time informing themselves on how any industry is trying to make money work, they could turn off their electronics during storms, quit dropping their screens on the ground, buy extended warranties, get homeowner policies, and help themselves.

This website just allows them to continue their pity party and remain uninformed. Of course there are going to be others with similar issues! They are electronics for goodness sakes, and they do fail! If people want something that will never fail, buy a rock. Keep it on a shelf and never carry it around so that it does not get lost. Then the rock will always be able to be a rock, doing what it is supposed to do.

Your website that talks about scam movers has Google ads all over the place sending them to scam movers, aggregators that have no responsibility to the customers. This could result in people suing you, since you are supposed to be a consumer-based website helping them. When, in fact, the ads on your page are detrimental to them. You can check all of this out at ** on the record. Your website is causing harm to people that are using your website as a reference to protect them from rogue movers.

Why would you compare other emergency response companies to Life Alert when they were not the innovator of this type of service? Do your homework and you will find out that Lifeline was the innovator in 1974, invented by Dr. Andrew Dibner. All others have copied Lifeline and still do.

In the article posted on 4/01/2011 about high fat food, fast food and coffee by Mark **, I find it difficult to understand his results. The last sentence in the second paragraph, copied here, is very confusing. I wish I knew what he meant when he wrote, "compared to what they were when participants had not ingested the fat and caffeinated coffee." Please read the succeeding paragraphs as copied from the said article:

"You can't clear blood sugars. The results tell us that saturated fat interferes with the body's ability to clear sugars from the blood and, when combined with caffeinated coffee, the impact can be even worse," said Marie **, a PhD student who conducted the study with U of G professors Lindsay ** and Terry **. "Having sugar remain in our blood for long periods is unhealthy because it can take a toll on our body's organs."

The study on a select group of healthy men found that drinking a high-fat cocktail spiked blood sugar levels an average of 32%. But the results showed blood sugar levels increased by 65% compared to what they were when participants had not ingested the fat and caffeinated coffee."

What the ** is your problem? Why is there a duck-billed platypus woman at the top of your complaints page? Go to hell. I am done. Your website and organization are low brow and **. I am done.

Why the hell is there a photo of the duck billed "sexy" women on your complaint page now?

Your website states that small claims appeals in Florida are review of law and not fact. It states that the requirement is 30 days. Just coming from an appeal lawyer, I found out that the opposite is true that facts are heard, and it's 30 days to apply for appeal. But then, it takes 70 days to write brief, 20 days for response, another 20 days for response, and then another 20 days for follow up response.

It is my experience and feeling that Zac ** and consumeraffairs.com are exploiting Amazon Mechanical Turk Workers in their efforts to revamp the consumeraffairs.com website. Initially offering to pay them $.25 to compare the format of 10 pages of online content, then rejecting correct work to avoid paying for services rendered by the Workers.

Currently, they have dropped the pay to $.13 per 10 pages (the same amount of work) as seen here: ** . This is an injustice and quite surprising to see such a reputable company practicing predatory work tactics on American & Canadian workers of Amazon Mechanical Turk.

Teach your announcer how to pronounce 'cadmium'; it is not caddaminium.

Nothing but negativity. Why would anyone create a website for everyone to complain to? All it does is create a way for business competition to slam a perfectly good and ethical business or company. This makes no sense to me whatsoever. Most of the complaints here are likely made by competing companies and are nothing more than slanderous lies.

I should start a website (and I can) that bashes consumeraffairs.com and all the bull crap that is contained within. If someone has a complaint, they should file it with the BBB and be done with it. And if they are going to post negative things about a company or business, they should back it up with receipts and pictures that prove the problem even exists! I could go on and on about this, but what good would it do? All these so that you can profit from your so-called attorneys. I'm sure that you get a kick-back from these guys, eh?

This isn't about some company; it is your new format. I don't like it at all. I wish you had left well enough alone. This is just my opinion - a review of the site.

I regularly listen to Coast to Coast AM. Once or twice an hour is a message from consumeraffairs.com. They have been playing the same messages over and over, again and again since December. Here it is, March, and the messages still talk about preparing for holiday parties, what to get kids for Christmas, etc. This is extremely annoying. Don't you have any new information to share?

This website is exhaustive and impossible to use for research. I was looking for a specific problem report. I had to wade through thousands of reports. I'm not sure what your purpose is. However, your site was not at all useful. I wanted specific information on reports of problems with solenoid fuel injector "2007 Jeep Compass". If you can provide the information, I will be most grateful.

The change in your website is horrible. Not easy to read as it's all garbled with ads from the tracker Google. I'm very disappointed with the changes. Not user-friendly. Won't be back. I used to enjoy reading the articles in the last format.

I looked on your website to find if there were any reports on Life Alert and other emergency programs. I find it very strange that the only company you have bad reports about is Life Alert. You give a whole page to that company but have nothing else. I was told that one of the companies that sponsor your website is indeed in competition to Life Alert. When one clicks on the "Life Alert" on top of the page, one is taken to a bunch of other companies, but not Life Alert. This is obviously a very biased website and one that should be taken with a pinch of salt and no truth.

I have subsequently gone with Life Alert and everything they promised me as a service they have lived up to. Dr. Everett ** is a doctor with an incredible reputation and a former surgeon general of the U.S.A. I would rather listen to him than any of the hogwash on your website. I, of course, know that you will never print this. After all, why print the truth?

Your article about Starbucks' new "Trenta" size is misleading to consumers. I am a regular Starbucks customer who has been enjoying Trenta drinks at Starbucks in Atlanta since July. The Trenta is only available for Iced Tea and Iced Coffee beverages, meaning they have very few calories (less than 10) unless you add sugar and cream. The only way to get 600 calories in a Trenta Iced Coffee would be to fill it up entirely with half and half, and that's not coffee. Also, since these are iced drinks, there is ice and a lot of it, meaning that Trenta drinks do not have 915 ml of coffee as you described, but probably more like 550 ml.

How can you post an article with such little truth and call yourselves consumer advocates? Get your facts straight. You aren't supposed to be part of the problem.

My complaint is actually about your website. Ironically, it appears that some of the scams you preach against are being practiced on the site. Specifically, some of the "Google" ads seem to be scams (e.g. timeshares, credit repair, etc.) I know they're not your ads, but running in your report gives you some responsibility. People trust you, so they believe the ads. Related to this note is the fact that your disclaimers are really too small to read, especially for seniors.

I read your article and you are right on the money! Thank you for such a great story! I have been a Senior Master Technician since 2003 and as of last December, I had to leave Ford for the flat rate rip off. Where I used to make $50K a year, it has dropped dramatically over the years. It has become so bad now that Ford can't even bring work. When a technician is not working, we are not paid. So if only 15 hours of work comes through the door over the week, that's all we get. Not to mention that I had the highest certification from Ford and Toyota at the same time.

Why have I not heard of this website before? It is fantastic! ! Sorry, but I could not find another contact link on this site to send you folks my comment. I will pass info about ConsumerAffairs.com to others. If you have not done so already, you really need to market this site.

Sorry I'm using this complaint form, but I don't see any other way to contact you.

I love your website. I'm always quoting your reports to friends. But I miss the complaint stories you used to post on your home page before the redesign. You know, there would always be two new complaint stories from consumers--these were interesting. Please bring them back to your front page!

I am disappointed in the one-sided nature of the article published on your website at the following link: http://www.consumeraffairs.com/news04/2008/01/p2p_hill.html. Your information presents the parents side of the story quite clearly, but there are two sides to every story and then there is the truth. I am disappointed that this article masquerades as journalism when so little research has been done on what the other side had to say. Sensationalistic, libelous, and ineffective reporting.

I just noticed that my name is on here when I worked for Meritage Homes. There was a realtor name Ted ** (forgot how to spell the name sorry). He submitted an offer and when we agreed on the counter offer, he asked at the last minute to include other costs. Basically, he tried to re-negoitate after all parties have agreed. This is what killed the deal. He later complains that he lost his commission as the buyer hired another realtor shortly afterward because of how he spoke down to her. It had nothing to do with me.

Went to the Consumer Affairs web site to search problems with GE refrigerators. I assumed menus across the top on two levels were to navigate the web site. Also, reading down the page, I cannot tell what is real and what is a Google advertisement.

What happened? Your new format no longer permits the easy e-mailing of articles to others who may be interested in the contents. I love your website and have recommended it to many others, however, you must realize that there are those of us out there who do not tweet or use Facebook (the only 2 options you now list). Please bring back the e-mail option. Thanks.

ConsumerAffairs, a respected consumer information site that I rely on for my work (***) has recently overhauled its website. In the process, valuable user tools have disappeared, including the "print format" and "email this" tools for news items.

The result is that users of ConsumerAffairs.Com are unable to easily print out its news items, and unable to email them to colleagues and friends. These changes represent a distinctly user-unfriendly website modification. I suspect I'm only one of many users who have been troubled by them and would like to see the former website's features restored.

Your web site doesn't work. I purchased a subscription, tried to sign in and it just keeps sending me back to the purchase a subscription page.

I am a tax professional at TaxNet Financial and one of my clients posted a complaint with Consumer Affairs under http://www.consumeraffairs.com/finance/taxnet-financial-services.html (Jeff of Batavia, IL, January 19, 2010). On Jan. 7, I saw TaxNet financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9. They assigned someone to my account named Lloyd. I didn't hear back from them, so I called them on Jan. 13. Lloyd then did my taxes. He told me the fees and that the money would be in my bank on Jan. 15. On the 15th, there was no deposit. So, I called him and was given a story about how Jackson Hewitt losing their tax return funding had delayed everyone's refund money. He then assured me it would be in my bank on the 19th. Now it's the 19th and there is no deposit. I have been trying to call them, but no one answers. They don't return emails or voicemails. I think I have been scammed. I want to know if they filed my return but I can't reach them.

I spoke with Jeff from Batavia and he did receive his funds on the 19th. In fact, a loan was funded to him on the 15th via ACH. His bank did not post the funds to his account until the 19th at midnight. Monday the 18th was MLK Day Holiday, so his bank posted ACH the next business day (excludes weekends and holidays). I am a legitimate tax professional CPA and this "scam" wording implies he was ripped off. This is not the case. How can I respond to this charge? Jeff was told by me that the bank would fund his loan if he was approved on the 15th and it was. His bank didn't post the funds until the following business day. This has been resolved. Is there a complaint resolution department here similar to the BBB?

On Jan. 7 I saw tax net financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9.They assigned someone to my account named Lloyd. I didn't hear back from them, so I called them on Jan 13. Lloyd then did my taxes, told me the fees and told me the money would be in my bank on Jan 15. On the 15th there was no deposit, so I called him and was given a story about how Jackson ** losing their tax return funding had delayed everyone's refund money. He then assured me it would be in my bank on the 19th. Now it's the 19th and no deposit. I have been trying to call them, but no one answers, they don't return emails or voice mails. I think I have been scammed. I want to know if they filed my return but I can't reach them.

I am an Attorney at Law, an officer of the Court. You posted false, malicious, derogatory comments about me that is causing me serious economic injury. I will hold the owners of consumeraffairs.com personally liable for my serious economic injuries and consequential damages. I will also contact your sponsors and aggressively persuade them not to be affiliated with your website. As an officer of the court, I command you to remove the derogatory posting about me forthwith.

It appears the big-box banks own your site as well. It's well documented that Bank of America is in the top 5 for receiving consumer complaints, yet you have edited everything from 2009 on. And this place is supposed to be objective? I can't take anything on this site seriously.

I find the slide-up ads on the **** newsletter pages to be extremely annoying. When they first started, I could click and they would go away. Now, when I try and click, they have to expand first but then in every page that I continue to navigate, they show up again. My peripheral vision is extremely sensitive and these so-called ads distract from reading the body of the newsletter item.

Pop-ups, cookies, beacons, unpermitted or unauthorized downloads and monitoring of my machine and data. Extreme annoyance at loss of privacy and security.

I was doing some research on extended warranties, and came across your page on ** and hypocritically, on your complaints page there was an ad for **. How can you, ethically take money from the very same company you are posting complaints about? Seems a conflict of interest to me, and at the very least calls your credibility into question. This brings about lack of trust in your website.

The Consumer Affairs is once again taking the responsibly of raising children away from the parents. When the Consumer Affairs says McD can't give toys in their Happy Meals, all you are doing is saying that parents are not responsible enough to raise their own children. McD isn't the problem. Stop starting up unnecessary lawsuits that don't accomplish anything positive. McD isn't the only company giving out toys with their child meals. Look at Burger King and Taco Bell. Please spend your time doing something to help the people and stop trying to control how people raise their children. There is no doubt in my mind that your meddling in this kind of thing only gives parents an out when they don't get involved with their children anymore. They feel why they should be concerned when you already have taken everything over for them. Your interfering with this kind of thing doesn't do anything good for mankind. The only thing that is accomplished is that we have more people suing big companies to support them without them getting involved in the lives of their children.

How dare you be so presumptuous that you can think you represent me or the other millions of people who care less about your opinion of toys with the kids' meals? This will not stop anyone from purchasing the meal: it will only cause disappointment to what is enjoyment for children. Your agency has become a disappointment and consumer annoyance; you should remember who the consumer is and disregard the feelings of small groups that do not matter anyway. You have misrepresented me and the average American consumer. You are attempting to deprive millions of children from an enjoyment.

While I was reading one of my complaints on your website, I couldn't help to notice this huge advertisement for the same company people are offering their complaint about! MetLife LTD? You are getting paid by them to advertise on a page containing complaints about there services! I'm hoping that one day sites like yours that use people in hardship for nominal gain will some day be shut down!

I have come across a second page with bad information. This is for the recall of Murray Lawn Tractor Fuel Tank. The 800 number that is shown, 1-800, results in an intercept indicating that you should call ** for more information. The investigation on the web indicates that this is a pay service to the tune of $4.99 a minute with no guarantee of success. You should also note on your site that this is a pay service, or remove the number. Thanks.

You put up an invalid complaint about our company. The city was spelled wrong, the fees were incorrect and we never serviced anyone by that name or history. We always comply with any complaints and this is very wrong. I will turn you in if you do not contact me and remove the complaint.

I received the biggest, most blatant shock today when I came onto the internet to review my business. There in all its glory is my complaint about my experience with Humana Prescription Insurance Co. I had no idea that my verbatim info would appear on the world wide web! Please help me by deleting this info. Medicare is aware that you have published this. Please respond ASAP before I seek legal advice for my protection.

Read more: http://consumeraffairs.com/info_request.htm#ixzz0niuD1Oxx

I am the owner of domain name ionicsaltlamps.com. I just want to let you know that my business has gotten extremely damaged simply because of the bad reputation of a supplier whose salt lamps got recalled. Every time any buyer searches for ionic salt lamps on Google, my website appears, but right under it, your post about the recall of "ionic salt lamps" appear as well which are of another seller of salt lamps. You are hurting my name and my business by doing that. If you have not been able to understand my plea here, please feel free to call me or give me a number to call and I will explain what I am trying to request you to do. Kindly get this post off here; it's hurting my business even more because of the bad economy, or get the name ionic salt lamps out of your post there. It's my company name. My domain is registered as ionicsaltlamps.com and people who search think that I am the bad guy. Please consider this very valid request. I await for your response.

This website is basically just a base for slander. You should check facts before you post bogus complaints.

This site and tons of other probably respectful sites have these side ads that everyone is complaining about here that they were scammed. Why do you allow this to happen? Please explain! I always check things for the curiosity in me. I have found many web sites like yours that have ads just like these people are complaining about.

It appears that this website takes money in return for advertising from the very people who we complain about. In this case I am referring to Hobbytron. At the top of the complaint column about Hobbytron, there is a link to get to their store! Am I wrong consumeraffairs.com?

I enjoyed my first use of the site and got the impression it was for consumer advocacy but then noticed the ads around the edges that sounded like the scams reported on. Are the advertisers screened?

Your story referencing our legal battles with Oklahoma in 2004 is still very inaccurate. We are still in business and now have over 11,000 satisfied clients. All have given between $5,000 - $1,000,000.00 to international schemes with no government assistance to date. The suit with Oklahoma was not due to anything but supposed DNC violations. All residents of Oklahoma received mailings prior to contact which excluded us from having to register. We settled because it was cheaper to do so, not because we were afraid of losing the suit.

Your site is supposed to provide accurate information to inform readers on important topics. In this case your article is entirely inaccurate and most likely preventing some Americans from pursuing proper assistance. ID theft and international schemes currently lead the crime sector in the USA now. If you want an accurate, updated story, I am willing to provide one.

I just read your article titled "Spot Delivery Puts The Dealer in The Driver's Seat." It is wrong because it is the dealer itself who is the creditor as required by the Truth in Lending Act. I am a consumer lawyer who does nothing other than sue motor vehicle dealers for so-called spot delivery. The attorney from Miami who you quoted is in a firm which in one of my cases years ago represented a car dealer. What he says about the dealer not wanting to wait for its money is entirely misleading and wrong. When the dealer tries to assign its contract to a third party, the dealer is not requesting a loan for the buyer. It is requesting a loan for itself so it doesn't have to service the installment contract itself. If you read any installment contract issuing from a dealer, it unambiguously discloses that it is the dealer alone who is the creditor.

There are so many inaccuracies and false statements in your article about the recall of these Chinese Tires. You need to remove this immediately. Feel free to contact me at anytime to either correct this article. Just for starters, the only company to actually recall tires was Foreign Tire Sales. None of the other companies were ever required to conduct a recall. You make it sound like they were involved. The U.S. Government ordered FTS to recall tires and also ordered him to stop making false allegations about his competitors. He did the recall and he stopped. You need to get this off the web and stop your falsehoods.

Imagine my surprise when I went to this website to read articles about how terrible TurboTax is and find the there are two TurboTax advertisements at the top of the page. No credibility!

I wrote a long description of my complaint against Quicken Loans and it was not put on the site. I assume that which is on the site is picked and, thus, does not represent the full breath of the problem they pose against consumers. When I contacted BBB they took the side of Quicken Loans and have given them an A+ rating! Who knows how many people may have been saved my experience if my contribution had also been included? Names need to be named and shady policies revealed in your site.

After reading Jon H.'s write up regarding the class action suit against BMW, I was in shock. I can not believe it made it on the web site. Does anyone proof read or check for accuracy? RPM, revelations per minute? Revelations? Oh yes, I see the light now. How about revolutions per minute?

Turbo acceleration lag? Turbo lag. "Turbo lag, a little-known but potentially dangerous phenomenon, describes a delay between the time a turbocharged car's accelerator is depressed and the time its engine develops enough power to properly accelerate. Turbo lag presents an especially serious risk if it occurs on a highway on-ramp or other area where traffic is moving quickly."

That paragraph attributes the problems that come from reduced power mode or limp mode to turbo lag and does not accurately describe turbo lag.

I was just checking out a review of the Go Phone. What I see is a bunch of Google advertising pushing other telecom services. It appears that ****is some kind of shill website, masquerading as some neutral party. Consumer Affairs makes it sound like to be some government entity. You guys are so bogus! And what's this about Do I want an attorney to contact me about my complaint?' Selling leads, are we? For shame!

Unsubscribe me immediately. How dare you put an "unsubscribe" button on your emails only to have it pop up and say you can't do it and I have to take the time to find you URL and write this note? You think my time is not important? Unsubscribe me now. Why didn't you provide a link or better yet do what reputable companies do and make your unsubscribe button work?

Just wanted to say HORAY FOR YOU in the lawsuit by Nemet Chevy. that was dismissed by the courts. I remember the article about the dex cool antifreeze supposed to last 100,000 miles and peoples cars where getting destroyed. I had the antifreeze changed in my car only 3-1/2 years old. If I hadn't read about it I would of had a damaged engine. Again I say HORAY for you GOOD FOR YOU. Some times the courts lean towards the common man

I find it amazing that your excellent article regarding so-called free credit reports is *surrounded* with adverts for the very companies you warn people about.

That item about a class action suit against MetroPCS simlpy because not ALL countries are free... is sooo bogus! ( http://www.consumeraffairs.com/news04/2009/12/metropcs_suit.html )

OF COURSE not all countries are free! Show me a cell phone provider that says ALL calls to ALL countries are free.

The list of countries included in the plan is plainly listed on both the MetroPCS web site, AND given out in the dealers and stores.

MetroPCS is aggressive about offering the lowest cellular rates in the USA. I love them! I hope this class action suit FAILS big time.

Just a comment about your article saying people call you all kinds of names, grinches. Well I'm thankful for your daily news letter. If not I would have a damaged 04 Chevy caused by the so-called lifetime anti-freeze and had it changed asap. THANKS AGAIN. I really think you people are like an internet om-buds-man.I tell other people about you and been told that is a very good informative news letter. Just keep doing what you do, don't back down to no one

It is very dishearting that you allow these comlaints to be filed with out first investigating and receiving a release from the person filing a complaint so that we can release all relavent information required to respond to their complaint. In todays legal environment consumers have privacy rights even when they make slanderous and false statments about a company. Lenders are higher restricted in the information that they can release and the consumer is protected by several federal statutes that prevent us from responding to the consumers complaints even when they are grossly misrepresenting the situation and ommiting several important facts.

It does not appear that your company wants to present a fair and balance platform. One such as BBB does where the company has an opportunity to respond to the consumers complaints/concern and the consumer has waived there right to privacy prior the publication of the consumers complaint in a total biased fashioned.

Regarding the article: "Consumers May Soon See Fewer Scam Ads" and the Web Site publisher's note about the ads inserted "on the fly".

First of all these on the fly insertion must be banned.

Second just by brief observation: many of these adds stay on the web site sponsored links lists for a considerable time even if they "rotate".

Third: Even non expert can observe that the 'architecture' of many of these scam sites is identical (suggesting one source).

Forth: even non expert can "google" the phrase "non working mom makes $87.76 an hour" (or something like that) and get a list of hundreds ads out there.

The list can be very long.

I thing no one of the Internet players is eager to put stop on these ads.

I read the article today about listeria being found in Eggo waffles. The article was written by Lisa Wade McCormick. Although I do applaud your group looking into public safety, it is obvious that this is a wreckless piece of journalism. You may want to search some background information about listeria in foods and listeria testing. You might find that listeria can be fairly common. Also, most food companies will pull product any time they get a listeria read from their quality assurance testing. The listeria test shows a responible action by the food manufacturer and not a cause for the shortage in the product. I would feel that Lisa should issue an appology to Eggo.

I have reviewed the article published by Consumer Affairs.com and feel somewhat angered by the fact that they titled the article Debt Relief Network when the company they are admonishing is actually called My Debt Relief Network. The implication is that my company is the culprit providing questionable service. I think it would be beneficial for your organization to publish a new article clarifying the name of the company with the bad reviews, re-publishing the same article with the correct company name in the title or pulling the critical article altogether.

no damage to me with this, other than a virtual slap in the face, on the same page that the complaints are posted about purely white you run an advert for them and their co-conspiritors, choice move on your part.

reading an article about water4gas. Using hydrogen to boost mileage. Do you know how dumb you sound.I am proof they work. Ive had one in my car for 7months and I get 75m.p.g. hwy and 55m.p.g. in city.. Ive even started a business of selling and installing these units.Even all of my customers are reporting 50 to 75 percent increase in mileage. All your company is, is just another government controlled agency backed by big oil. Or the scientist ARE THAT STUPID. I will forward this info as many websites and news channels as possible stating that consumer affairs makes aligations to pursuiad the general publics thinking depending who is funding them!

The company responds: Well, since Daniel has now gone into business selling Water4Gas units, that certainly makes him an unbiased expert, doesn't it? And as for our Web site being "another government controlled agency backed by big oil," that's news to us. But if Daniel knows how we can get our snouts into the tax trough, we'd be glad to hear it.

By James Limbach dated September 23, 2009 on ConsumerAffairs.com is really wrong now,2 months later, now that Congress passed the Credit Card Reform Act which takes effect in February 2010. The interest rates are being JACKED up now by all the major issuers to keep the interest rates at 29.99% and up when the new law takes effect. Perhaps Congress should amend the Bill to require these companies retroactively adjust the fees and interest rates levels they charged a few months ago. Write Obama, your Senators and Representives in the House.

If users cannot read the owners manual & pay attention to the manufacturers recommendations, then don't ride an atv or sxs. Cars, guns, power tools are the same. Parents don't allow their 12 year old to drive the family car, so why would it be OK to let them driva sxs or atv? The ridiculous lawsuits & public posturing is a silly reaction to poor parental supervison masquerading as a safety issue. Give your collective heads a shake & look at the real issue. Supervision, education & protective equipment for ALL new atv & sxs users. Sue the real responsible parties the people who hand over the keys to an atv or sxs to inexperienced, unprotected, underage users who then carry 2,3 or more passengers ALL of which is AGAINST the manufacturers warnings.

In virtually every case involving injury or death, deliberate decisions by the operators to ignore the manufacturers recommendations regarding age limits, safety gear, and proper safe operation resulted in the injury or death. Using the the type of thinking Mr Lewis uses means we as a society have to "idiot proof" everything. Why not educate the idiots.

Then Mr. Lewis tries to inflict his political agenda by taking a shot at the GOP who wisely refrained from initiating more laws we do not need. Lets try enforcing the laws and rules we do have.

Finally a question. Does Mr Lewis have any direct experience operating or owning ATVs? If as I suspect he doesn't then please restrict his liberal left wing drivel to things he has direct knowledge of.

The company responds:

The story refers to government agencies finding -- quote -- "serious injuries caused by ATVs." Truman Lewis has no opinion on the subject one way or the other. It's not our job to assign blame to parents, regulators or anyone else. As for the Bush Administration, our subhead accurately said "Industry held off regulations during the Bush years." This is not opinion, it's a fact, one that perhaps Randall should appreciate our noting.

In October 25th edition of your "Consumer News & Alerts," I was reading "CYBERCRIMINALS SCARE USERS INTO INSTALLING DANGEROUS SOFTWARE," and when I clicked on the links "Internet Users" and "Identity Theft" advertisements popped up -- one for Verizon and one for Credit reports. I was not able to get the additional information that was supposed to be available. Had to click on the "close window X" to get rid of the advertisement. I'm surprised and disappointed that your site would allow that to happen when a reader is looking for additional information related to the subject.

Advertising on your website about same company that was in the article. My stomach hurt from laughing. You advertising for the same company I looked up for being bogus.

do you check out those that advertise with you, as I looked through different web sites one thing stands out and that is that companies that claim you can make money working through google and other such site are scams. to have them on your site makes people think they are for real, if you want to give the impression you are looking out for the consumer, we figure the advertisers with you are safe or at least honest. thank you.

Please cancel

All consumers has become is a blog for consumers to list their complaints!!! Another do nothing company!

I recently read an article on your site pertaining to VW/Audi ignition coils failing. In this article, you mentioned a situation involving Audi from the mid 80s regarding a symptom propogated by Ralph Nader known as 'unintended acceleration'. I have been working on Audis in the US for well over a decade and have never witnessed anything of the sort. Furthermore, it was proven that the so called 'unintended acceleration' was actually due to the driver unkowingly pressing the accelerator pedal when attempting to depress the brake. A company should not be blamed for something if the consumer does not understand how to operate the equipment. Do your research and stop perpetuating information that was actually proven invalid. If the American public would actually pay attention to driving, they would not find things like this to be a problem.

I have a complaint about whoever you are... I contacted you this morning and due to distractions was unable to complete my complaint about AT&T. Believe me, my complaint has very little to do with the whiney problem of talking to someone there - it's the overcharging and entrapment of customers into plans they don't want and making it hellish to get out of.. oops - I should never have called in the first place.

In any case, I do not wish you to publish that letter unless someone contacts vis a vis the entire situation. I don't care about "other sharing my pain." Are you kidding!? I want my situation adjusted equitably. I will go to the Atty. Gen. of the State because I've had to do it before. Please yank someone else's cord. My complaint with your organization whomever you are is - do you think I'm impressed that you send me two flippin' emails that do not allow my response. You have mastered the traits, eh? Whose investigating you?

This site is a site created by lawyers just to create business for themselves. You dont get a companies side of any of your complaints.

I submitted a Consumer Affairs complaint form 9/14/09. I wanted to let you know that I used the sample letter How To Resolve a complaint, sent certified return receipt copy to the Daily News, since they claimed they had no record of my request to stop delivery. Today I received a call back from Susan Mullands, a manager who informed me that they are going to clear my account, and I don't have to worry about my credit be ruined. Thank you for your assistance.

Consumeraffairs.com has posted a complaint about my business. The complaint was false and there is no way to defend the false statement made aganist my company. Consumeraffairs.com has a company response form and encourges those responses but I do not see a place on their website that company responses are available for viewing. It also states not to make responses directly to the false complaint.

It is unfortunate that people can make accusations that are untrue and Consumeraffairs.com will publish them without validation. I am sure that the attorneys that review these complaints are only looking for remarks that would make consumeraffairs.com liable in a court of law.

I sincerely HATE the Vibrant In-Text Advertising that Consumer Affairs uses in their stories.

Vibrant In-Text Advertising says they are not a POP-UP but that is a lie. I didn't click on the word in the story, yet an annoying pop-up comes up and I have to stop reading the story and close their STUPID POP-UP BOX.

I LOVE consumeraffairs.com - but my friends and I all agree the "Vibrant In-Text Advertising" make it the MOST ANNOYING WEBSITE EVER!!

PLEASE reconsider the use of this type of advertising.

I am making it my personal mission in life to STOP "Vibrant In-Text Advertising" That's how bad/much I hate it.

On your website page reports the scam concerning U.S. government grants. On the same page is an advertisment for the scam promoting how to get Canadian government grants. I thought this was kind of funny.

Clearly, the reviewer had not read the article he was commenting on thereby lessening the integrity of consumeraffairs.com. Anyone who reads the article will think consumeraffairs.com is run by brain dead retards who try to sound as if they know what they're talking about when in fact, THEY ARE CLEARLY NOT.

Dear Consumer Affairs,

I just want to thank you for your service. I've found your site invaluable in supplementing my internet search for a car. I read your site regularly, and I found the below this morning. I LOVED your response--Brilliant. Thank you so much for your work and help!

Frank of Leominster, MA June 7, 2009

Editor's Note: Thank you, professor. We get really tired of reading things like this. This is a complaint site. It does not claim to be a scientific sampling, but it does serve to alert consumers to problems that others have experienced and that they too might want to be prepared for. Not all of life is a sociology experiment. An armed robbery is also an "anecdotal" experience but it is still harmful to its victim and the offender is, if caught, prosecuted. Would you rather consumers had no clue what types of problems have befallen others? Should we just rely on advertising and public relations for guidance in making purchases? Should consumers simply shut up and take what's given to them?

Whatever editors you have writing the "we Respond" comments are rude and arrogant. The first responses I read each had sarcastic, personal attacks on posters. I won't be coming back to your website.

I recently attempted to look for new cars for my mother until suddenly I was stopped in my tracks. I came upon www.consumeraffairs.com. Accoring to them ever single car from every single company available in the USA has massive engine failure. Even the brands that seemed to do very well in every other review that I read: governmental, non-governmental, profit or non! None were as harsh and told as much truthiness as consumeraffairs.com Thank you for being a true American. I bought my mom a bike!

Consumer affairs.com is putting complaints about Kevin Trudeau on their website. If you look at the top of the page, you will notice they have an ad from Kevin. Let me show you how to spell Morons. M-O-R-O-N-S

Why do you have this advertisement (see copy below) on your site??? It does say ad by Google but you are supposed to be a consumer advocate organization and you are allowing this sort of advertising, which is meant to spy on others, invade their privacy, and hurt them.

www.CellSpyPro.com

Bill McCarthy

You wrote a bizarre, one-sided report on new CPSC head Tenenbaum. In it you point out that there were a series of safety recalls for products that could have injured kids (let's ignore the obvious fact that kids play with adult objects, rocks, etc. all day long which pose safety risks). These recalls were, of course, prior to the enactment of the CPSIA. The CPSIA benefits nobody but attorneys and government bureaucrats. I challenge you to examine the law and explain to me how the testing standards required by the law improve child safety.

Large companies will simply send samples from batches of thousands of toys to the Chinese testing facility down the street from the Chines manufacturing facility to "prove" its safety. Then the same company can hide behind the CPSIA and say its testing conforms. Easy solutions? Probably none, but one thought would be to realize that kids and adults are exposed to lead in many aspects of everyday life and work to reduce the levels. The CPSIA pushes for an extreme solution that will actually not benefit anyone buy attorneys who will continue to litigate on these issues ad nauseum.

1000's of small (read: mostly hand crafted and safe) toy and clothing manufacturers out of business. An estimate would be tough, but let's say they each had annual revenues of $75,000 (these are really small firms), then maybe a couple hundred million in lost sales to these firms and with this associated tax revenue, etc.

When I navigated to your site, I found a whole lot of javascript that is related to tracking cookies and other malware. I think that your site should not be using or hosting spyware that is well known as invasive. I blocked about six types of javascript on your site.

I read and understand that you do not endorse products and services that are posted by 3RD party advertisers.

In your June 25th news letter - you have Freedom Debt Relief listed as a NEW ROGUE, yet when I clicked on it to read the comments there was an ad for the same company!

Seems to me that when they obviously become a problem company - YOU SHOULD BE REMOVING THOSE ADS!

This is your website and YOU SHOULD BE TAKING A MORE ACTIVE ROLE in advertising content and remove any ads for KNOWN SCAM BUSINESSES!

WE NEED TO STOP KNOWN SCAMS FROM ADVERTISING AT ALL.

The reason SCAMS advertise now is because those selling advertising time will sell ad space to anyone willing to pay for it.

I have been an internet user for many years and have become increasingly depressed by the amount of nonsensical, scurrilous and dishonest material published via this medium. Your website, consumerAffairs.com, established a new low in my depression level with the publication of a piece purporting to debunk the claims made by Ozzie Freedom on his Water4Gas web site.

Please restore a little of my faith in human nature by assuring me that this article is the result of honest gross incompetence on the part of its writer, rather than cynical disinformation.

ConsumerAffairs.com gave misleading information regarding water for gas in an article by Mr. David Wood. The article misleads the public when he says "Scientists debunk 'scammish' gas-from-water claims"

YIKES! I notice that Quicken Loans has an advertisement at the top of this site! How is such a thing possible? Don't you read the content that you put online?

excuse if this is wrong place, but I couldn't find anywhere else to comment.

Do your homework and make sure of what you are ordering. The web is not your hometown Macys where returns are easy.

Otherwise GREAT WORK Cindy Waxer for an in depth column.

When I clicked on a link provided on your website, annualcreditreport.com, I expected to be directed to the official website for free credit reports but instead you redirected me to an unofficial website freecreditonreport-z.com.

I love your web site and the articles are great! But the last few newsletters every time I read an article and the mouse curser gets near an underlined word these advertisements from Vibrant keep popping up! And they WON'T GO AWAY!!!!!!!!! It is so hard to read and learn something when these ads keep popping up. Please FIX this!!!!!!!

I love your articles and by learning from them I can help my customers where I work by answering their questions. And you also help me keep my family updated on recalls. You have saved my family from multiple chances of salmonella from sprouts, pot pies, pan peanut butter, hamburger and pet food. Lots of stuff. These ads are such a pain! Please fix them or get rid of them. Something! Thanks for for your time in this I really appreciate it!

I find it funny that you are always attacking Nutro Products- saying the FDA has file complaints once again yet the FDA has filed nothing since the recalls of 07-08. Even in the letter from the FDA that you posted in your new link shows that the FDA denied your request for information (the first box marked with an x). For once will you stop reporting on products, not just Nutro, if you don't have all the facts. It is making your site look like you are making things up just to get the public stirred up.

I have use Nutro products on my pets since I was a child and have never had any problems. Even vets have said that there was more to these cases then what people where feeding their pets- Yet you seem to leave that out of your reports... I think it is about time that you are investigated for once for all of your claims that seem to prove false not just the companies that you rag on.

WHy do you just pick out one company? make me worry for no reason I have been feeding Nutro for YEARS... Never had an issue---I never did switch away from the food, even with all the slanderous comments on here.

You say Nutro is under FDA investigation? WHY? The FDA has confirmed to me that Nutro is NOT under investigation.

I think that you put things on your site that you do not have facts to support.

consumeraffairs.com has reported Nutro is being investigated but no one can verify this. Maybe consumer affairs should be providing facts not hearsay. You are confusing and frightening pet parents with no proof about these companies. In this enconomy, it is especially unfair to consumers and retailers to affect their confidence in premium pet products.

False statements on a consumer web site, guess you don't check for accuracy. That will surely hurt your presence as an authority in consumer advocacy. I for one will not be back or refer anyone to this site.

Your site is a farce. You should be ashamed. There is nothing there that benefits the consumer. Oh, and "govermental?" Is that a word?

My complaint is not about the product but the blogs on this site! Mars has owned Nutro for almost two years now this is not something new! There is no perfect food thats why we have 100's of pet foods, why do I not hear about all the recalls Old Roy and Special Kitty has had over the years is it because they are Walmarts signature brand. I work in a retail pet store and have not had a return or complaint on Nutro Pet Foods in a long time....

ABC news article says the Nutro article on your site is incorrect.

I have fed all my dogs and cats Nutro products for over 20 years. They have all been healthy and lived to 17yrs, 16yrs(dogs); 23,24 and one is 20,(cats)I currently have 2 dogs and 3 cats eating only Nutro with absolutely no health problems or vet bills.I think that you need to have some positive tests of the food being bad, before you keep slandering premium products. You have no evidence and keep up your trashing of the food. Find some actual (true) research on food samples that are contaminated before you spread more lies.

Why would you have ads for the very grant scams you warn about on your web page????

YES! My complaint is about your stupid captcha at the end of this page! I am legally blind and cannot read that idiotic thing! Let's find another way to verify someone's identity! So far it has taken me thirty minutes to send you this form. I am using dial-up!

Your 4/2/09 article about eHarmony made the reference Theodore Olson (a former Solicitor General who also represented President Bush in the infamous 2000 recount. This gives a negative implication about these men. Al Gore was the perpetrator of the damaging legal actions to try and steal the 2000 election so your article is guilty of serious misrepresentation of the facts of the matter. I can only assume you are promoting a political attitude by this misrepesentation. Your political action puts a cloud over your purported consumer advocacy.

You bait and switch consumer advocacy and politics with deceptive writing which can fool people into believing lies.

Your article regarding small claims and how to file in Arizona courts is completely flawed. The court does not mail out the complaint to the defendant, nor can we help an individual fill out their paperwork.

I could not see the information

I am a huge fan of Consumer Affairs, but I must disagree with the listing of New Rogues. Every week, there are some very good companies that are listed along with not so good companies. All companies make mistakes, and what is important is that the company is free from an unusual pattern of complaints. The BBB advises When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Consumer Affairs should also consider such information and take it into account. To call a company a rogue just because it dropped the ball a couple of times unfairly classifies some good companies in the same category of true rogues that routinely violate consumer rights.

I hope you can differentiate between rogues and complaints. This is an important responsibility as a consumer advocate, and the consequence is that by throwing mud, you yourself could become a rogue (just look at politics).

Online idiots become so called experts in which ever subject and category they are posting. They just regurgitate information that they find online from illegitimate sources and are not held accountable for their postings.

Your site drives a person to become paranoid. I suggest the find a true and clear site like the FDA website. Look for the truth on the U.S. Department of Health & Human Services.

with all the consumer complaints on the website dealing with Capital One and you have a Capital One banner ad at the top. Don't you think it's rather brazen. It cheapens your site makes you look like you're in bed with them.

I was very disconcerted to find that every red link in the article, Credit Card Rates on the Rise; Fear of delinquency has banks increasing APRs, was NOT to another article with further information BUT TO a commercial link selling me a new card or other service. Yikes, guys!

My faith in your weekly letter had been severely compromised! Are you just another, albeit more subtle, scam site?

I just want to applaud ConsumerAffairs.com for their reply to that insane idea of trying to gag medical patients from commenting online about their doctors. AWESOME JOB - keep up the GREAT work, guys - it is MUCH appreciated (and apparently needed)!! :-)

If the people complaining on your website knew how to spell or talk it would be a relief. They probably would not complain so much

Re: Your Doctors Gagging Patients article

I am not sure I completely agree with your position. The professions such as medicine and law do not share the same arms-length business/consumer relationship as that of any business such as a mechanic, realtor or any other business. The nature of the relationship is much more intimate, where the customer is relying on the doctor or lawyer to tell them what they need and they disclose confidential information.

By putting this on the Internet this exposes that relationship and, because lawyers and physicians are strictly regulated to protect confidentiality, their hands are tied and they cannot always respond to disgruntled clients and patients. What are they supposed to say? Yes she is angry about the hysterectomy but she had a long history of STDs that diseased it, stemming from manic sex episodes characteristic of bipolar patients like her.

Or perhaps, Yes I refused to sue the defendants for fraud because Mr. Brown told me he stole those funds and despite what he thinks he had no case. If patients and clients are allowed to make the issue public, then shouldn't then doctors or lawyers be free to respond without needing to keep patient or client records confidential?

People don't like to lose their cases and they don't like adverse medical results, but half of all legal cases lose and many people can't be cured. There is a lot of anger though no fault of the professional.

And yes, except in outrageous cases most laymen aren't really capable of judging whether they are getting quality legal or medical services. They don't understand that their 85 year old parent died on the table because it was a choice of either take that risk or face a certain painful death three months later.

They also have to deal with people that are by definition ill or in legal trouble, which includes most people having mental problems, criminals and frauds. Or enraged that their father/mother/child died or that they lost their case, perhaps a child custody case --despite the fact that you did the best any doctor or lawyer could with what they had to work with. These people are prone to be malicious and vexatious, which is usually for the same reason they are in the system in the first place. Some physicians for example usually have two or three people a week faking symptoms in order to get drugs. Lawyers are frequently asked to file baseless actions by malicious clients or participate in committing some fraud on the court like destroying evidence or perjury.

This is reality folks, it's not your mechanic / consumer relationship. It's one where what you do to make clients or patients gush approval about you may be horrible professional conduct. A doctor could win kudos for passing out the morphine, a lawyer could get a pat on the back for helping the client fabricate evidence, but in both cases it would be reprehensible. By the same token, if you are valiantly dealing with a more hopeless medical or legal population, the complaints are bound to be more frequent from people disappointed with the results.

Medical boards and Bar associations have long recognized this special situation so they allow complaints to be filed and decided in confidence then published if there is any legitimacy to them.

My point is not that they shouldn't be rated for client or patient satisfaction, I am not sure I disagree with you. But the business / consumer advocate lens you are viewing the relationship needs to be a little more sophisticated. Your viewpoint needs more consideration about how to fairly deliver consumer critiques of professional services rather than Gag order, as if they are Panasonic getting people to refrain from criticizing their appliances.

Perhaps we need something altogether new in this situation.

P.S. why don't you add a comments section for your articles?

Editor's Note: We are barely able to read/screen complaint submissions and do not think it responsible to allow totally unfiltered article replies.

Your banner ads are for government grants!

I haven't been scammed, I'm not dumb enough to fall for them. I thought, however, that it was extremely ironic that when I read your article it was flanked by two ads by Google both of which were exactly the same scams you were talking about in your article! Jeffreysgrant. It's bad enough that they run these ads, but it's not very smart for them to run them right next to your (very helpful) article exposing them!

so either they are ALL a SCAM period and you allow scam artist to advertise with you or your reporting is in error.

and reputation, that OUTRIGHT LIE should be removed from your site!

Well, I could stop subscribing, but I would rather not. But YOU ought to be
ashamed of yourself for letting that
lie continue! How can I be certain of
your integrity if you allow that LIE

to continue? SHAME ON YOU!

I came to this site to get information about government grant scams and YOU PEOPLE have the bogus ads on your website from Google ads. Your right hand doesn't know what your left hand is doing.

Mark Huffman's article regarding the dangers of zapping "eye floaters" with the so called controversial YAG laser is bar none the most un-professional artcle I have ever read.

I have yet to see one shred of medical or scientific evidence to proove that this procedure is as dangerous as your article claims it is.

Eye Floaters "ARE NOT" natural! Pieces of matter are not supposed to float around in your eyes especially in your direct field of vision. Eye Floaters are extremely disruptive, especially for those of us who work with computers and must read a great deal. More times than not, floaters are more than disruptive, THEY ARE DIBILITATING! Eye floaters can also be very dangerous. Driving for example, especially for people who are monocular. How would you like someone who only has the use of one eye to be driving on the same road as you and your family and have a floater in their field of vision or how about your surgeon while operating on you with floaters in their direct vision.

Doesnt sound to appealing does it? You should get your facts straight before you print them for the world to read. You have lost all credibility with me and I am sure by now with a great many of your readers.

Your website is not working properly. I am trying to look up information on various companies in various states. When I go to consumeraffairs.com/db/ConsumerProtection - there is a way to search by zip - which I do and I get an error that I cannot access your database. I see no way to contact you on your web page, other than this complaint form. Can you please provide assistance with this - am I doing something wrong. You can call or email me. Your assistance is greatly appreciated.

For the past week or so, I've been receiving the Consumer Affairs e-mail alerts where the links for the articles don't work properly. Today, the links to "read more" or the article "title" link lead to a Save prompt instead of opening the article.

went to consumeraffairs.com to read about cash4gold.com while there reading I see a flashing,very annoying ad for yourgiftexperts.com,this ad is so annoying that I click on the X at the top right corner to cancel it,instead of cancelling it brings up a window,I next click on "cancel" which brings up another window,now I have to wait for them to come up completely before canceling each one separately. I think cancel should mean cancel especially on a consumer affairs type of website

As I read complaints on consumeraffairs about an apparent scam run by people selling Bromolite, I notice an ad in the left margin for the very product being criticized! The ad promoted free samples of bromolite and a similar offer for acai berries. Together, these products were the dynamic duo of weight loss programs.

I was skeptical of the request for a credit card in the free promotion, which charged me $4.99 shipping. So I did not submit the order and avoided any damage. EXCEPT, I now question the legitimacy of consumeraffairs! What is going on here?

your website has an ad at the top of it which is for the very scam you warn about. http://www.governmentgrantlist.org/reviews/

I'm sure this lend credence to the ad

I recently stumbled upon ConsumerAffairs.com and began reading some of the consumer posts on the website. What I have mostly noticed, is that it is full of ignorant people who are looking for any way to get a little extra something from someone. To be fair, I'm sure that there are several consumers who have used this website that have legitimately been scammed or wronged. However, I feel that this website will only contribute to the continuing economic struggles that our nation has been dealing with. Several of these companies or small business which have actually done no wrong, could see a loss of customer base due to the content of this website. It is admirable that whoever built this website, is trying to help consumers, but I wonder how many people have actually been helped compaired to the number of innocent small businesses that have been hurt by the slander found on these forums. I do not demand that this website be shut down, just that consumer posts should be further looked in to and confirmed prior to allowing comments to be posted.

the attorneys will be contacting you about your misrepresentations about other companies and individuals that are reported. the class action lawsuit is going to be against you. the problem comes from idiots, like you and your website, not knowing the whole truth. you just post your complaints without any research whatsoever. well, the end result is slander. you are just as at fault as the person writing the complaint.

if the papers and media as a whole were allowed to do that using companies and individuals names and states- there would be lawsuits. well, yours is coming. you might want to take the time to read and then research the postings for more truth than emotional anger. most of the time idiots react without thinking through the consequences. now you have your turn to see just what it feels like to try and help people and then have it turn on you for doing nothing more than what you thought was right.

people are human. they make mistakes. but i can tell you that i have never purposely done anything wrong to warrant a complaint on your dumb website. but it will pay off in the end now. thanks to you.

maybe you should take some time and effort to really see if there is a valid reason for a post.

make sure your attorney contacts me.

you may even sort through your mail, you probably have the papers for your lawsuit already on the premises.

thanks for your ignorance and your ignorant website.

Joe consistently publishes complaints about the Prius with article headers that don't match the content. He takes every complaint as if it is the gospel truth and fact based, numbers or any questioning be damned. For example, The Ten Worst Used Cars and Trucks

It starts out with a claim of 215,000 complaints but each of the selected, vehicles has no number of reports out of the 215,000. In short, he has cherry picked his favorites to complain about with no metrics from this claimed 215,000 entry database to back up his claim. This is pure hokum and propaganda.

We also notice that there are no user comments to correct errors in the articles. This is again, the practice of a propagandist who simply 'declares reality' without allowing any independent fact checking.

Finally, we noticed that in any sort of comparison, such as Test Drive: 2006 Toyota Prius, no equivalent class vehicle is mentioned. The only other vehicle in the article is a powerful C6 Corvette. Obviously Joe and his team have no concept of apple-to-apples comparison or fair and objective reporting.

We can be sure that ConsumerAffairs will be quoted by hybrid skeptics only to be shot down as easily as 'fish in a barrel.' It means over time, Joe's reputation and ConsumerAffairs will simply be the home of the 'clueless' and 'hopeless.' Those who venture out will be educated to find a better source, one that is fact, not fraud based.

Misleading headline in news story on your site -- i didn't see any other way to contact you, but thought you'd like to know.

Headline was: "H&R Block to Stop Selling Refund Anticipation Loans in California"

Tax Refund Loans

Tax preparation giant H&R Block has agreed to stop selling high-cost refund anticipation loans as "early tax refunds" in California...."

My point: they won't stop making the loans, they simply agreed to stop referring to them misleadingly as "early tax refunds" -- in fact, they are loans, not early refunds.

I read the report about the Grinches that Stole Christmas and found it to be insulting and closed minded. On behalf of the nearly 700,000 Postal Employees that make every effort to deliver the mail corrrectly and in good condition, while driving safely, I want to say that while you may have thought you were being funny. You are not. Yes there are the 5%er's that we make every effort to address....I am sure you are in the 5%er club where you work. 5 percenters are those that do not live up to the expectations of their position.

Those of us in the 95% group who go to work each day and try to do the right thing for our customers take exception to your generalizations concerning our work habits. As a Consumer Affairs professional I take exception to your remarks and feel you should not classify everyone as incompetent when in fact we deliver more mail in a timely manner than anyone else. We do it in a safe and productive way and we smile at our customers no matter what......even the ones that disparage us.

I have looked repestedly for your contact e-mail address, either you have done away with it or have it hidden. I have also looked for your rogue gallery and can no longer find it. On some subjects you can find some complaints. but not the rogue gallery, you have changed and made it too hard for the consumer to use your site. and it appears you do not want to hear from the consumer. What happened?

While trying to research past consumer affairs with Comcast internet company I found this site through a google search. Searching through Consumer Affairs' listings of previous consumer compaints, I realized that either Americans now have drastically low grammar, punctuation, and editing skills, or that you have some version of a mechanical trained chimp writting your complaints for you. Though, unbelievable as it may seem, I believe in this case the latter to be true. I'm not sure if you realize the dribble posted on your site, but I think anyone trying to run a reputable business, should at least maintain a website in one well written language. Due to the poor quality of the written complaints, I chose to question and eventually rule out the validity of anything posted on this site.

Complaints are sometimes shortened but we do not correct grammar, spelling or syntax. Readers can judge the credibility of individual complaints for themselves.

lucky 100,000th person, and says it for days or weeks, is clearly running some kind of scam! Shame on you!

This page:

http://www.consumeraffairs.com/news04/2008/12/laptop_shopping.html

This page offers false and misleading information. Examples are as follows:

OSX... it is invariably more expensive than an equivalent machine with a different OS

False. The retail price of OS X is cheaper than Windows Vista. As part of a purchased system it is certainly not a more expensive option than Windows. Especially when ongoing costs are taken into consideration.

Spanning the gap is Microsoft, makers of Windows XP and Windows Vista. Windows is the most common OS on the planet

Are you offering consumer information or marketing for Microsoft ?

its usability as well as price falls somewhere in between OSX and Linux.

This is false and misleading to the consumer. OS X and desktop oriented Linux distributions offer superior security, usability, reliability, and performance when compared to Windows Vista. And again, Windows is NOT cheaper than OS X.

If youre buying at a store, be sure to ask someone if you can try out a computer with each OS if youre not familiar with the differences.

And the chances that you will find three approximately equal products running these three operating systems under one roof are ?

I have made my complaint about your site here as it does not appear that you offer any feedback section.

Your forty-eight hour notice emailed to me advising you were using my complaint against grocery practice of shrinking product has turned into a week. Although I appreciate the thought my article was worthy of publication on your site, I'm a little miffed it never saw print. What happened? Thank you.

Sirs:

After hearing from a client in regards to problems with the Canidae dog food, we researched the issue on your website. I have to say I was not impressed with the fact finding abilities of the presentation of the information. The other food companies could easily trash Canidae, thus providing them with FREE negative marketing. The average consumer, who should not have to worry about such a problem occuring, is not after reading this review is certainly inclined to feel Canidae is a horrible food, when the facts belie this point.

It is shameful the information is not formatted differently on your site, and there is not more accountability to post on your website. Perhaps there should be a process of verification of authenticity.

I hope something is done to this to protect the good name of a good dog food-- one that doesnt put the bottomline before the interests of stakeholders.

I am here reading your web page and seeing your ADVICE saying all of these are scams. Yet i see 3 Count them 3 adds on your page right now advertising FREE GRANT MONEY.

I am very dissapointed in you. You say that they are a scam then you advertise for them. What does that say about you??

I am complaining about your article on 7 reasons why not to trade in your gas hog. I think you are missing the point its not only saving money on less fuel usage its getting off of foreign dependency.

Why is it that when I click on an auto manufacturer, say Honda, it immediately shows a list of all the complaints, but when I click on Toyota, nothing comes up unless I click the categories on the right.

You have complaints about neutraceutical free trials, and yet you run banners for Central Coast Neutraceuticals. Silly.

I sent you a complaint regarding AIG annuitites. You have agreed to publish it. It has been over 10 days and this has yet to occur. I do believe my letter will help others. What is the hold up?

Publish my letter as agreed!

Why would you allow a paid advertisment for Its just lunch on your site with all the serious complaints and terrible service? Not only do they scam clients but employees as well

Than you

I read a debunking expose from Consumer Affairs on their website about cars running on hydrogen (water). The report spent some time and space quoting detailed responses from eminent scientists as a "scamwatch" type story. I thought this was helpful until I realised that the surrounds of the story contained maybe a dozen direct adverts on how to convert your car to run on water!!

What is going on here?

Why, under the "pocket pets" section where you report rodents carry diseases that are dangerous to humans, are you listing ferrets? If you bothered to read up of them, you would know ferrets are not rodents and pose no disease risks that cats and dogs don't already pose. Because of this information, some daycare licensing regulations ban ferrets from centers as both pets and drop in visitors. Your information is wrong!

I think this web site is a waste of time. I see no real prupose of this web site but to spread rumors.

If you are going to help us consumers then do it, don't just post s*** on your web site.

Think about it. You know what I am talking about.

Consumer affairs never allows any post to enter their website with proof of actual purchase which forces me to question the validity of each complaint. If they don't check the validity of the complaint how do you know if someone actually purchased something from the company their complaining about and furthermore if the complaints are genuine? I question the structural integrity of this website and until someone can verify that the complaints are attached to a specific purchasing situation any and all complaints listed on this website are subject to question.

As I used your web site to check on shower doors and specifically Century Shower Doors I first had to read a disclaimer from one manufacturer, Century Shower Door Inc. in California, which clearly states that the complaints listed below are not about them. Then as I proceeded to read and INVESTIGATE I determined that the first 3 complaints after their disclaimer were directly pointed at Century Shower Door Inc. of California and not the other Century Shower Door of NJ. As a company that has a tremendous impact on the well being of businesses you have a Large Duty to correctly and ACCURATELY direct the complaints. You have a duty to determine which company the complaint is directed at and to clearly state that in any complaint you publish. Now that you have received a complaint about your inaccuracies will you correct your mistakes?

Investiagte which Century Shower Door company you are publishing complaints about and state it clearly! Your inaccuracies are unprofessional and damaging.

Businesses that have similar names to other companies with registered complaints, incur damages in lost sales that cannot be measured. It is the publisher's responsibilty to accurately list the offender.

I live in the Philippines, having been married to a Filipino 15 years. The article against marrying Filipinos is not exactly true. Only 15% of u.s. marriages last in America among Americans. Thats very poor. The article is biased not not exactly true. Americans men must be careful marrying abroad, but if they use common sense and rather than infatuation overlooking the negative signs, they get fantastic wives. In the Philippines thousands of Americans reside with their Filipino wives, securely, more than in America.

It is true that many penpals are not what they claim to be, but nonetheless foriegn brides, are more lasting than american women. the Philippines has literally thousands of Americans and Europeans married to Filipino women doing extremely well as compared to marrying an american woman. Your article is very biased. Men need an article to be more cautious marrying foreign wives, but to say marrying a foreign wife is a mistake is a total misrepresentation. Men must take the time to come over and check out the woman and the family he's marrying into and once a man finds an honest, really Christian wife, he has a wife that no American woman could meet the mans expectations.

You're stereotying foreign women as all being the same and thats simply untrue. There are honest and dishonest people among all nations. In the American community Americans married to foreign brides do very well, except for those women who married for the wrong motives, just like American women do. Your article is misleading. It is true that Americans marry foreigners hastily, but there are better foreign wives than American wives. Especially in the U.S. many women do not marry, but are career orientated or have batched up their own mariages, being divorced, many with children. Marrying a women with chidren ends up a tremendous mistake in America.

Before writing such a powerful article you need to come to Cebu Philippines and walk thru the malls and you'll see thousand of Americans and Europeans married to Filipino wives and they're doing better than their American counterparts who marry American women. Your article is misleading.

I went to your cite looking for info about companies who monitor your credit and hopefuly keep people for stealing your personal information. I read about the horror stories written by users of freecreditreport.com and behold, who is one of the supporters of your web site? freecreditreport.com!

If you let them use advert space on your cite, then your being paid for that ergo they are supporting you. Please don't tell me you have no control over what Google puts there.

Nothing happened as I will not trust anything you have to say. I already know freecreditreport.com is a total scam, but was shocked to see you allow them to use your advert space.

I find it very interesting that your web site touts the Hartford Insurance company (AARP) as an advertiser and they are the one consumers complain about. Any comments?

I keep trying to read your web page, but it is always out-of-wack. Nothing in the middle or left side of the web page is used and there is only writing on the far right side of your web site

your article on the prius is the most pathetic, lame, poorly researched, based on hearsay, GARBAGE i have ever read. get your facts from real people, not some made up ****!

Thank you for the intelligent and provocative analysis, Mr. Baptista. Your views are always insightful and informative.

Your report does not reflect my experience with a 1st generation seven year old Prius. I typically get 50-55mpg (old EPA 52mpg city) and have a best of 72.4mpg that included over 10 miles of 65mph traffic. I have driven this vehicle over eighty thousand miles and have almost never gotten less than 50mpg. Even when loaded with 1200lbs the car still gets 48mpg and doesn't have problems with hills.

Since your company does not reflect reality, there will be lost confidence in your service.

What irrespnsible reporting! Where is the science? If so many people have bad food from Nutro, why haven't any sent it to a lab for testing? Why don't you? Are you afraid to find out that you are wrong? Now some of these people are feeding homemade food, some even raw. We know how much less regulated human food is and the danger of raw food diets has been forgotten almost as soon as the dogs were buried. Shame on you!

You are supposed to be a consumer advocate site, and you had an advertising link for Nutro pet food, the same company that is poisoning animals all over the country- I don't understand how you're doing that

You legitimize the very company which is causing bereaved pet owners all over the country

This is in regards to your article -Midwest Storm Victims May be Victimized Again - http://www.consumeraffairs.com/news04/2008/03/storm_chasers.html It talks about storm chasers; however it is not really talking about storm chasers that actually chase storms for scientific, educational, and public safety reasons. This could very easily be misconstrued and make people think that real storm chasers are bad people. Just because Missouri Attorney General Jay Nixon calls these storm repair scam artists storm chasers doesn't mean you shouldn't put a side note in the article saying who real storm chaser are and how these are not the same people as to what the article is talking about.

Hello: Ok, I enjoy your newsletter, but this is bothering me. Where do you get off calling the AFA, or anyone else a hate group. The have their right to use any legal form at hand to put their point across, as you do. That you could be considered a hate group by the groups and people you attack (mostly with-in your right also). I thought that you were a bunch of adults with at least a small sense of propriety. Please print a retraction.

You are slandering the family group that boycotted ford by calling them a hate group, I happen to agree with them. You owe them an apology

Your article on home sales being at their lowest took only PART of a report from NAR and is not presented accurately. For me, it's a scare tactic. Markets vary from area to area, and more importantly the national figures, if you review them more carefully, do NOT show this stat.

As a real estate broker in Texas this can have severe impact on my buyers and sellers by emphasizing this report's one portion that is NOT the bottom line.

What a pile of absolute, complete, idiotic bullshit.

What MAKES an onion an onion is the sulfur compounds. You don't want an onion? Eat a goddamn apple.

The sweets -- Vidalias, and the Texas versions of them, grow in sulfur-poor soil. You can eat them without even sauteeing them, but they're still onions.

Who the hell wants a slice of apple on their fish sandwich?

Why aren't these so-called scientists out working on preventing potato blight or someting?

If cutting up an onion bothers them that much, they can do what Subway workers do, and wear swim goggles. Sheesh.

I find it interesting that you have a forum to complain about the supposed wrong doing of Vehicle Service contract companies. I have been connected with the industry for over thirty years and the reality is this:

The consumer seldom reads the terms and conditions of the product and generally assumes and wants to believe it is a cure-all. The reality is that ALL Service contracts are considered insurance and regulated by the State Insurance Commissions. The policy and the company must comply with the filings they provide the state. I would bet these same people have credit cards that the rates continue to increase as well since they don't seem to read the fine print. It is not that I am not sympathetic because in any business there are good and bad products and re-sellers. It is up to the purchaser to protect themselves when making any purchase.

My last point. Most Service contract companies have a third party administrator which receive no compensation unless they process a claim. The independent inspectors are just that. They have no financial interest in the process and only report their findings. These people are generally required to be ASE certified techs and DO NOT determine whether the claim is paid or not. So in closing, do not blame the Service contract companies, read the policy and understand what is and is not covered.

I really have to wonder about your website (http://www.consumeraffairs.com). I go to the site to read the complaints about Comcast and what do I find on your OWN webpage - lots of advertising for Comcast ! ! ! Unbelievable...

I find your review of Nutrisystem to be extremely biased, one-sided and unfair. Not once did you talk to or acknowledge that there are hundreds/thousands of happy, satisfied customers.

If you are going to report on things, at least follow the plan correctly, interview people from both sides of the coin and try to be at least objective when you start the plan.

This guy you have reporting on Nutrisystem is a moron to say the least. He sounds more like an ambulance chaser than an investigator.

I am sending you this complaint about a story i read on consumeraffairs.com that i think is grossly innaccurate - about laser surgery for eye floaters. I recently (July 2007) had this surgery and it has provided dramatic vision improvement in my left eye - which was previously quite obscured by a large suspended floater. I was referred by my local opthamologist in Hyannis, MA. I would appreciate the opportuntity to speak with your editor-in-chief, Mr. Hood about my experience in hopes of correcting the many misperceptions about this type of laser surgery that have been created by this story. Please understand, I am doing this on my own. I have not contacted dr. karickhoff about the story and do not know if he's even seen it. I'm not writing you to be his advocate. I feel strongly that patients, who may be good candidates for this procedure, could be wrongly swayed so as to not have the procedure, after reading your story. Thank you.

Damage? Not sure yet. Depends on whether my phone's email function can be fixed. I guess, in the meantime, it would be significant annoyance, stress, and inconvenience. Since I tend to get frightening chest pains when stressed, perhaps more serious liability as well on consumeraffairs.com's part. Have to see what happens..

In its recent enewsletter, Consumer News & Alerts, Sept. 24, 2007, consumeraffairs.com perpetrated deliberate political propaganda by presenting its version of an article concerning an Oxycontin suit settlement. The so called consumeraffairs.com editors demonstrated their personal politics over unbiased journalistic reprtage. The faux-article maligned a famous radio personality when it raised a long ago presecription drug abuse charge that was never proven. The use of text ...Purdue Pharma, makers of Rush Limbaugh's favorite painkiller cocktail OxyContin,... completely diminishes if not thoroughly degrades the reportage and its editors. This editorialized personal politics masked as journalism disgraces the authors, insults its subscribers and discredits the entire consumeraffairs.com and its parent company.

I herewith unsubscribe from your no longer trusted publication. Your parent company will hear from me too.

Can no longer trust consumeraffairs.com to report in an honest and unbiased manner.

I find it incredibly stupid that you publish an article re the FTC cracking down on deceptive mortgage ads while you have not one, but TWO such ads on the same page. You pretend to be advocates of consumer protection while in fact you are perpetrators of mortgage advertising deception.

a google search on mpg-caps will find you much material.

...WHY IS THE SITE FULL OF ORECK ADS???

--->> I have ..taken the Oreck challenge..., and I can say that Oreck purifiers simply do not measure up. We have a friend who still owns two of them, and he says the same!!

Our Oreck Tower had two factory bugs, one of which was fixed, and the other could not be.
Engineers at the Oreck factory were aware of the second bug AS A UNIVERSAL PROBLEM WITH THE Oreck Tower, BUT HAD NOT RELEASED A FIX FOR IT for the whole 2 months I owned the product.
I have had 5 different air purification machines in my home.

The top-of-the-line Sharper Image purifier (Germicidal GP) is better than Oreck... BUT THE BEST IS THE ECOQUEST FRESH-AIR.

I would rise to the defence of this product anytime. It makes such a difference compared to the others, it's incomparable. It takes the cleansing agents TO the germs (which is ACTIVE technology)... other passive systems (virtually every other air purifier) rely on their piddly fans to move ALL the air through the room to CAPTURE germs... which is an impossibility.

By now, you should know of the University of Kansas & University of Cincinnati studies, which prove Ecoquest's FreshAir unit kill 95% of bacteria in 2 hours, and 99.9999% IN 10 HOURS.

*** W-H-Y D-O-N-T YOU PUBLISH THESE STATISTICS?? ***
WAIT... I KNOW THE ANSWER... BECAUSE YOU ARE FUNDED BY ORECK, --AND-- BECAUSE YOU ARE ONE-SIDED!!!

Anyone with brains can figure that out.

--->>> I dare you to put my comments, in entirety, on your www.consumer affairs.com website... I DARE YOU.

Yet another self-serving, baseless muckraking article trying to create problems with the Prius that do not exist. Slander is illegal, don't forget.

Are you kidding me? On your Home Consumer News Page you have Applied Card Bank advertising their services. If you really were going after these sob's then should you be taking their advertising money. Give me a break you are as bad as they are.

Your headline states - Easy-Bake Ovens Recalled after Finger Amputations The text of the article described one partial finger amputation. Your headline blares Amputations (plural). The article enumerates one (partial) amputation. Slow news day?

What a joke your website is, I read through and see consumers that are not educated on products or how they should be cared for, yet you post this information for viewers all over to think it is real. Though some of it may be fact, you have only one side of most stories. Get a real job, or go fix some problems that exist.

You guys are ALWAYS posting ANTI-HYBRID car articles and it makes me SO MAD. Find a time when you posted ONE SINGLE PRO-HYBRID articles. EVERY SINGLE HYBRID ARTICLE I HAVE EVER READ ON THIS SITE IS ANTI_HYBRID. It's awful and it's disrepectful to the hundreds of thousands of hybrid vehicles owners in the USA. You should really question your motives and see that you are doing a disservice to the consumers you are SUPPOSEDLY trying to protect.

My complaint concerns your site. Your response to the question Who are you? is inadequate. It violates all principles associated with the consumers right to know who they are dealing with. Are you a person, a company, etc.? Do you have a board of directors? Should you be considered an authority? This information should be available as an easy to use option. I cannot use your site (except as a suspect site) in my university teaching until you follow rules of good practice in website design.

I would just like to say, that I am SOOO happy that I came across this website. I have been feverishly searching the internet for a good deal on a 48in Viking range. I see after reading customer complaints that the only good deal that I would have likely found is a good deal of problems and customer service neglect. I thank you all for taking the time out to warn potential future uncooked and uneaten food.

In an several articles on consumeraffairs.com the writer referred to the American Family Association and 19 other such groups as hate groups, or anti-gay religionists for boycotting Ford over their advocacy of the homosexual agenda. As a customer of Ford do we not have the right to disagree with them based on religious values and not do business with them. Why would your writer approach this cultural issue from such a biased point of view and used such infalamatory labels. I will never use your website and tell others of your bias.

Your website is filled with misinformation and outright lies. All you scumsucking lawyers should be rounded up and shoved over a high cliff, you goddamn bloodsuckers.

[Editor's note: We're not lawyers. The rest we can't disprove.]

The Internet allows people to set up websites to create the illusion that they are part of a real organization.

In other words, somebody can set up a couple of phone lines, put together a nice looking site, and provide for some interaction. Then the objective is to get as many hits as possible in order to sell advertising, or obtain donations and grants.

Creating a site to sell advertising is not improper, but sites such as ConsumerAffairs.Com
11400 West Olympic Boulevard, Suite 200

Los Angeles, CA 90064

ought to fully disclose its true nature.

For example, the phone number on the website leads to a company that is paid to direct people to the website. That is absurd enough, but the true means of real live contact with anybody at the so called ConsumerAffairs.com is not disclosed.

Site is quoting representatives of other questionable sites, and contributing, perpetuating fraud.

I have been reading articles published on this website and have discovered misleading and deceptive information concerning various products. For example: a complaint about a particular manufacturer's car was cited as a problem with the car ('rotten egg' smell, poor starts). This is usually caused by poor quality, high sulfur fuel. Also, you should be aware by now that the fuel economy numbers generated by the federal test that make assumptions about how people drive. 'Detriot foot' afflicts most US drivers and is the source of bad fuel economy. It would be refreshing to read an article on your site where you told the Whole Story, not just what someone who dosen't wnat to take responsibility for thier own actions wants to hear.

You guys should be shot for puttting this webiste up and lying to people. You are a bunch of lawyers that try to pick up new business through lies. You guys suck! and I hope you have problems with dealers. You guys are a poor excuse for human beings. When you look in the mirror know that you are a liar.

How can you take advantage of people by saying you're not affiliated ... Knowledge is power! ConsumerAffairs.Com is a non-partisan, independent information provider. We are supported entirely by advertising and are not affiliated with any other consumer organization, government agency or corporation. You are letting these corporations advertise on your site so therefore you are sleeping with the enemy by taking their money and searching out for class action lawsuits which what percentage is your take? Do you get a fee for referrals? Look at the complaints about Carnival cruise lines. Why do you let advertising go on that promote these Carnival cruises after the many complaints from comsumers on your site that they are horrible. A true consumer site wouldn't be such a hypercrite.

your articles look interesting but the salmon ads cover the text

I looked at two topics on ConsumerAffairs.com on June 22, 2006 and in both cases I noticed a complete conflict of interest. The first was a dire warning on the use of Advair asthma inhaler arguing for the removal of such inhalers from the market immediately. At the top of the screen was an ad for the product. The second article was the horror stories regarding trying to terminate AOL service. At the left of that screen was an ad for AOL. In other words, we have the image of a business drawing people into this site thinking that this is a consumer protection organization but in fact, it is just another Internet business making it's money by advertising the very things it is reporting as problems for consumers. That's why Consumers Union takes no ads. Although it appears to be rather cute that you get the very companies you are reporting on to pay for the page that questions the dealings of those companies, it still leaves a very bad taste in one's mouth.

Yours is the only site I have where a POP uP adverisement comes up. I don't like that. Not even a pop up from American Express offfering me another credit card like you have on.

Visited site to find about H&R Block and the lawsuit against them by the State of CA. Was shocked, horrified, and disgusted to see ads for H&R Block on the site. Spare me the it's Google and we have no control over what they send us. Would you allow Block to say that? Hell no. Very hypocritical.

Completely lost confidence in site. This was reinforced by the lack of balance in reporting issues, or the absolutely lucidrous suggestions made (such as in the Dell article). Even more disturbing was the complete lack of contact info. Hmm? I wonder is you would let Dell or Block get away with that? No, of course not. This of course sent me into deep depression. I am joking of course. I understand you are wannabe crusaders who are merely hypocrites that want to get paid to feel good. I wonder if you will modify your behavior, or will you just do exactly what you claim others do; ignore their clientele? Not so nice to have to live under the rules you make for everyone else, is it?

I'm calling you out on the carpet. You say you are not anti hybrid but lets look at the current list of artciles on hybrids: A Wild Ride in a Prius • First Chinese Prius Ready to Go • Prius Supplies Will Remain Tight Through 2006 • Prius Runs Amok After Stalling, Hits Tow Truck • Toyota Boosts Prius Price, Cancels Fleet Sales • Toyota Continues to Sell Faulty Prius Hybrids • Greens Call Toyota a Wolf in Sheep's Clothing • Toyota Warns Prius Owners of Stalling • GM Sells Subaru Stake to Toyota, Which Increases Stake in Hybrid Battery Supplier • Prius Profiteering as Salesmen Squeeze Consumers • Prius Turns Profits in Used-Car Market • Feds Open Probe into Prius Stalling • Prius Problems Traced to Software Glitch • Toyota Probes Prius Stalling Problem You state that the extra cost of a hybrid is not recouped in gas savings.

If I am going to buy a $25,000 car, be it a buick or a hybrid, the amount of gas I save by not purchasing the buick is 60%. What is your foundation for your claim? You claim of sales tactics and over priced priuses. Hey, this is a free market, folks dont have to buy it! And exaggerated claims of milage: here is where i get you good: You know very well that milages for every model is done in a laboratory under ideal condtions, using a standardized method used on all models. NO MODEL gets the milage stated on its sticker. NONE. That is because in real world driving, we aren't driving under ideal laboratory condtions.

Hybrid drivers must change thier driving habits, from a GM bigger is better mentality to a drive with conservation mentality. Fair disclosure, I own a 2003 Toyota Prius. I average 52.0 MPH in the summer, and I am averaging 45.0 MPH in the winter BECAUSE I CHANGED MY HABITS. So by saying you aren't biased against hybrids is clearly false. I'd love a response.

Wrote a load of tripe article A Wild Ride In A Prius. Attributed the problem to software with no evidence. Could just have been a stuck accelerator just like any other car, right? Just sensationalist garbage. I've seen more accurate reporting in the checkout line at the grocery store.

Your website has plenty of articles which are CRITICAL of Hybrid Cars, but none which are POSITIVE. What about the THOUSANDS of hybrid owners who are completed pleased with their hybrid cars, as I am? Do we have a voice on your site? Why does your site appear on the surface to be Anti-Hybrid?

you might encourage fewer people to drive hybrid cars, which is bad for all of us. The more hybrids on the road, the more dirty cars and SUVs which are removed from the road.

While trying to read an article a pop up for me to take a survey blocked the article I was trying to read. This is un acceptable. Last time I go to this website.

This was my first visit to consumeraffairs.com. I found it to be remarkably ignorant with its one-sided version of complaints. I think you should do a better job of presenting an unbiased version instead of of course we all know the big companies are out to screw us mentality. I wonder where this complaint will be posted? Thanks.

I now rank this website with the likes of: A current affair & Jerry Springer

As the Chair of the Consumer Affairs Committee of the Retired Public Employees Association of California, I read your email daily and frequently quote from it in the RPEA Newsletter (circulation 37,000). You do an excellent job of publishing consumer news that people need to know. However, your printer-friendly format is an example of the worst treatment consumers could possibly get. When the consumer/reader hits print he gets a version that is too wide to print the entire line, and your format will not permit the end of one line to go to the next line for printing. If one does this then he has to spend a considerable amount of time (depending on the length of the article) writing in (using pen or pencil) the missed words at the end of the line. YOUR WEB PAGE IS THE ONLY ONE I HAVE EXPERIENCED WITH THIS PROBLEM.

However, I have talked to some friends who are more knowledgeable and they tell me that occasionally one does run up against some outfit who is this discourteous to its readers. They tell me the only way to handle it is to send it to a file and then print it from the file. If one decides to print the consumeraffairs.com article without using the printer-friendly method, what he gets is what should be a single-paged article in four pages, including (as just happened) Google ads, ads in the margin (using color ink), and an ad for WALMART in clor that took up a whole page. Not very printer-friendly -- or friendly at all -- for a consumer organization.

I get at least 40 emails a day, mostly on consumer and other news that our RPEA constituency might or should be interested in. Consumeraffairs.com is the only one so anti-consumer designed for printing. What a relief it would be to be able to print a single-page article in a single-page without all these WalMart ads and using four pages of paper and color ink. The fact I go through this every day is a testament to the high quality of your product.

I have read many of your reviews and all of them are negitive. What tv to buy? none. Where to buy it? nowhere. Something that I thought should definitely be brought to your attention was my experience with service contracts. I purchased my television ( A 50 Sony LCD rear projection) at my local Circuit City and was absolutely thrilled with the TV. Against what I thought was my better judgment I purchaced a 4 year City Advantage plan and have been thrilled in the extreme with it. My TV was dammaged by a power surge some months back and the company had a repair tech in my home the next day.

The gentleman spent nearly two hours in my tv before finally coming out and informed me that the television was in not so many words shot. Circuit City replaced my television for free due to the inability to repair it. I was so thrilled that I went ahead and extended the service contract on my new TV as well. On this television they have been to my home twice to repair an issue and just this last week they were out to replace the bulb in it. I have gotten more than my money's worth and there are millions of people every year who have the same experience. Please, falsly skewing the puplic's oppinion against a service that could and very well will benifit them is bad form.

Your website is just a cry baby outfit that does nothing but allow a one sided b___h session. Try getting both sides of the stories you hacks!

I wasted minutes of my life viewing your website.

I wish that for once you people would publish the positive stories about extended warranties.. all I ever read is that circuit city did this or best buy did that, however what you fail to realize is that those two companies rely on another company to do their repair work. Why do you not attack the actual repair company or educate to your consumers that it is not Circuit Cit or Best Buy that is in the wrong, they just sell the service they do not actually perform the service. I have had nothng but positive results in all my extended warranties, why because i read the comprehensive booklet (which is required by CA law to be passed out, I do not know what the law states in other cities like Virginia or the District of Columbia but they may be the same) within the alloted time for the extended warranty to be returned so if I do not agree i can return it and get my full refund which is always something that can be done within the alloted time frame, even if the employee of that company reassured me that everything was covered which what I think that everybody chooses to hear.

It is only common sense that the salesperson does not know what goes on after he or she sells the extended service, because he or she is only responsible for selling the service not performing it. So why do you not ever publish the successful stories, if you are so concerned about the affairs of the consumer you will at least take both sides of the fence rather than all of the negative. The point is if you are concerned about the affairs of the consumer rather than suing the middleman and making money for yourself then you will at least let a consumer like me know the ins and outs of waranties.

the result is that you are out to make money off a consumers stupidity, because they did not read the fine print. Why dont you educate the consumer first, rather than pick on the company that is actually trying to help the consumer. I dont know how many times I have purchased a Sony VCR and had to replace it within a year, by paying the full price which is 80.00 US when I could of paid 100.00 for the VCR and the Extended Warranty and just sent in the defective VCR recieved a gift card. Which is the normal practice now days for VCRS.

I would like to see a site where I can enter the name of a company and get the complaints listed against them, if any.

or ... list the name of a company and have people state their experiences with that company. That would be very very helpful.

What a concept! We'll get right on it.

From writer to writer, I envied your talent so obvious in copy from the 3-30-2003 edition of Consumer News & Alerts. But it's not only wasted on this audience, but also slows down the busy reader (like me) to the point of saying "Forget it." You see, like many others, I only have time to scan each item to see if it affects me. With the company references buried so deep in copy (that would make a great! article), I doubt I'll ever have time to read this newsletter again.

Thanks, we think. We'll try to straighten up.

While I found your site quite interesting, its my opinion that lawyers need to back off a bit when it comes to the "sue everyone" mentality. Granted, I know you make a living practicing law. (Im glad the electrician that wired my house wasnt practicing his trade) And, suing people is part of that. But, is that all that law school taught you? Isnt there a more respectable way?

A few things come to mind. First, most of the lawyers that advertise, appear as idiots with slogans such as One call, thats all! or If this is your wreck, you need a check My God I should sue these lawyers for insulting my intelligence. (humm theres a thought. Would you represent me?)

Why is it now that if your kid hits a baseball and it brakes a window in a neighbors house, one can lose their house over it. And why is it that you encourage this mentality on your website with the recurring links to the small claims court section. Is it not enough to just provide information and pose as a Good Samaritan without fueling the fire to take what is not yours.

Its a long known principal that you can fool some of the people some of the time, but, you cant fool all of the people all of the time. By placing just the negative comments about these companies on you site is self-serving and quite obvious.

Every company at one time or another will have a dissatisfied client. But out of the thousands (or even millions) they serve, I have to ask, how you can condemn them the way you do?

This site is not run by lawyers. It's primarily a consumer education publication, like a magazine or newsletter. We don't "condemn" all the companies about which we get complaints; rather we publish selected complaints to help other consumers avoid making the same mistakes. We have hundreds of testimonials from consumers to this effect.

"Braking" a window would be pretty hard to do, by the way, unless it had wheels.