ConsumerAffairs.com

I noticed that the complaint section for Natural Balance Pet Foods was stopped on April 5, 2012. Why? I have talked to a few individuals that had tried to post about adverse events that their animals and themselves have experienced with this food. This is an ongoing problem and the public needs to know that there is a problem. I do want to thank you for this site, but it needs to allow an outlet for a problem that continues.

Had there been anywhere to complain about Ms. Stephanie's idiotic article (regarding auto buying "tips") on your site? Does she think everyone is a complete fool? A poorly written article that insults the general public by its tone and that is unhelpful as it does not really give hardcore advice on how to avoid getting cheated by a dealership. After overall view of your site, it is a true waste of internet space. Why you do not truly help people is self evident. As long as you have a job, what the hell do you care as long as you have you stupid useless job.

Your Pet Care & Supplies web page is very good as far as it goes. What it needs to be an excellent site is to add information on the various rescue groups such as RRUS or RRRI, others and wildlife sanctuaries as to what they do, how they do it, if they are non-profit and what to look for or look-out for when helping them, finding a pet or donating to them. The same goes for animal shelters like don't donate to HSUS or PETA because they do very little to help animals with their agenda and monies.

Jim, thank you for the input. We are working really hard to improve the site to help consumers and brands! Stay tuned for new features coming out soon. I'll also check into how we might be able to incorporate data such as this into our site.

Sincerely
Zac Carman

CEO

ConsumerAffairs.com on March 23, 2012

I submitted a complaint on consumeraffairs.com about Cox Communications on 11/4/11, I did not check the 'I do not want an attorney to contact me about my complaint. ' box, yet in the response letter I got from consumeraffairs.com it stated 'Have Lawyer Contact Me "no". ' I resubmitted the information to consumeraffairs.com and left the box once again unchecked I have yet to hear back from consumeraffairs.com. I thought consumeraffairs.com was a place to get help. Seems consumeraffairs.com is no better than those companies we come here to file a complaint about. This time I will uncheck the box, having a lawyer contact me over this would be silly.

I read your emails daily. Why have you all stopped your complaints section? I found the complaints section very insightful and helpful when I looked for a service or a product. The complaints section is the best section you have (as far as I am concerned).

A few weeks ago, I submitted a complaint about Maytag dishwashers. I also noted hundreds of similar complaints on this website, all complaining about the exact same issue: Maytag sells dishwashers with known problems related to humidity and the electronic control boards. This is costing consumers hundreds of dollars in repairs. Today, I received an e-mail message saying that your editors have reviewed my complaint. And now, it's posted on your web site along with hundreds of other complains that are exactly like mine. That's great! Now my comments appear on your website along with hundreds of others. It's a great reading material! But I fail to see what good you're actually doing. There are hundreds of consumer complains on your website, all complaining about the same thing.

So, I think that there is sufficient evidence available to prove that Maytag is knowingly ripping off their customers. But nothing has changed. Maytag continues to ripoff their customers. And they are not being forced to address this situation. This collection of reading material that you're building up on your website is quite useless, unless Maytag is actually forced to take responsibility for what they're doing. The only thing that I get out of your website is that I can see that I'm not alone. Hundreds of other customers have been scammed by Maytag exactly as I was. It's real helpful! There's no need to contact me. And No, I don't want an attorney. You already have enough evidence on your website to prove that Maytag is ripping off customers. So, why don't you do something useful with it and take legal action to force Maytag to address this problem?

This really isn't a complaint but rather a compliment and thank you to Consumer Affairs.

I am so glad I have gone to this site before activating my Netspend card. It sounded ok but after reading the comments here I wouldn't touch this with a ten foot pole.

You are more concerned with your advertisers than your content. You leave the same old tired recent complaints and top reviews and complaints when the last complaint shown is dated July. And we are into mid-August. I hardly think that is recent.

http://www.consumeraffairs.com/news04/2011/08/internet-explorer-iq-hoaxer-says-hell-do-it-again.html

http://www.prweb.com/releases/web-browsers-firefox/Internet-explorer-chrome/prweb8677561.htm

I have already filed a complaint with you regarding DirecTV and you acknowledged it. But my question is this: Are you guys doing anything about this? I read so many complaints that were all the same. So what I need to know is what I can do about it? What can we all do? What (if anything) is being done? How can I join a class action suit? Please help us.

On August 1st, the individual and his website reported that Internet Explorer users were shown to be less intelligent than users of other browsers by a study. The story was here: http://www.**. Two days later, the "study" was revealed to be a hoax. See here (among others): http://www.**.

Despite this, ConsumerAffairs.com and Mr. ** have made no attempt to correct their error. This further compounds their initial failure to perform the minimal amount of research that would have been required, to learn that the company that distributed the press release was bogus. The original report remains on your website with no update or follow-up that I could be found when searched.

I was listening to the radio today and heard a representative from ConsumerAffairs.com using derogatory tone to repeat a FALSE report. The rep said that the Internet Explorer users had lower IQs than users of other Internet Browsers.

This "study" was proven to be a fraud days ago. Other reputable sources, which had erroneously quoted the FALSE report, have already retracted the story, and admitted to being duped.

Shame on ConsumerAffairs.com for their lack of professional conduct, and for continuing to allow their own personal/political viewpoints to hinder a fair and balanced product to its clients.

Stations don't always use the radio reports on the same day they're sent out. The IE report was prepared on the day the "study" was published. By the time Fuzzy's station aired it, it had been revealed to be a hoax. Our personal and political views had nothing to do with it and we tried to frame the report in a humorous tone. We're sorry if anyone was offended and we'd like to have five minutes alone with the authors of the phony study.

ConsumerAffairs.com on Aug. 10, 2011

Why is there no ability to respond directly to complaints? Many complaints I see are simply whiny pangs of entitlement from most people. It's awful. I'll cite the entries for US Cellular. The majority of what I read were either; (A) People wanting more than they need or (B) Outright Lies.

The consumer, in most cases, suffers from entitlement issues. Suck it up.

This is a direct quote from your health care page: Optometrists are not M.D.'s. They are trained to prescribe and fit lenses to improve vision, not to diagnose or treat disease. Ophthalmologists are M.D.'s with additional training in diseases of the eye. Most are surgeons as well as diagnostician."

Yes, optometrists are not medical doctors. They went to optometry school to learn diagnosis and treatment of both vision and disease. Your information is at least forty years outdated. By the way neither dentists, osteopathic, or pediatrics went to medical school either and they perform surgery! During medical school, a student is lucky to get one week training on the eye. An ophthalmologic residency is three years were one gets training to be an ophthalmologist. Optometry school is four years exclusively on the eye.

You are definitely entitled to your opinion, but you really should get your facts straight.

Consumer affairs will take your complaint and make it vanish if it does not fit their corporate needs. Just another bunch of business a-holes.

UNBELIEVEALBE!

My question to you Consumer Affairs is that I see all of these complaints and why are these people still in business? I read all the complaints. Are we just wasting our time on here? Have your people ever helped anyone? I just need to know if I am just another person on this complaints site who got the screws put to them. I got ripped off by TLG Great Fun and Shoppers Advantage. My bank account is in the hole right now in the tune of $-94.99. I had to cancel my card and the charges are just keep piling up. Do you do anything about this or what?

The recent email publication saying Credit Card Act is doing its job may be true in the U.S., but in Canada we are paying the backlash. Chase has increased the APR on two of my store cards from 18.99% to 29.99%. But the worst is AMEX, 2 years ago my rate was 11.9%, then it increased to 14.9%, then this year to 17.9%. All on existing balances, I have no missed payments.

I'm wondering who's doing the "typing"? There are so many typos (typos surrounded with ***). It's annoying to read!

I am appalled that you wouldn't recall the Power IQ curling iron from Sally's Beauty Supply after receiving all the complaints about this product. Unfortunately, I had to find out the hard way when more than 2" of my beautiful hair was burnt off and stuck to the iron this morning.

Why haven't you done your job and taken it off the shelves? Where is the class action lawsuit against them to prevent this from happening to some unsuspecting woman or young school-aged girl who might panic as their hair is being burnt to a crisp? I had to smell my burnt hair all day at work as I had to suffer the embarrassment of explaining to my co-workers what happened to my hair. Really?

Well, **. Here you go again, putting the duck-billed, porn-faced woman atop a page of complaints on Satellite TV systems. I'm done with you. I am unsubscribed and so will everyone I can contact.

Why the ** do you use a photo of a woman with a semi-porn look on a page of consumer reviews? Quit this crap or I'm unsubscribing.

I am tired of reading complaints of people regarding the way in-home sales people have acted. The problem is that instead of complaining about the individual, they complain about the company--Kirby. All Kirby salespeople are self-employed, independent contractors. To complain about the entire company because of an individuals actions only hurts the abilities of thousands of other polite, respectful, non high-pressure sales people that are doing nothing more than trying to provide for their families. If I had a bad experience with a counter person at a fast food place, does that mean that I should blame the entire chain? I do not work for Kirby but I do know a lot of the people who do. They are just like anyone else who wake up everyday and go to work.

Your site is great for people to get together and complain about their stuff; however, maybe it should be more informative as to how to protect oneself in the first place. People get on here and make a complaint about their Dell, that they failed to purchase an extended warranty on, and others say, "Oh, Dell is a ** company. Just look at all of these complaints!" How about an informative article on how companies actually rate for product or customer service.

When people do a search for Dell complaints, of course they are going to get a bunch of Dell complaints. Do you think they realize that to the left are links to HP complaints and Compaq complaints? No. If people could spend less time complaining and more time informing themselves on how any industry is trying to make money work, they could turn off their electronics during storms, quit dropping their screens on the ground, buy extended warranties, get homeowner policies, and help themselves.

This website just allows them to continue their pity party and remain uninformed. Of course there are going to be others with similar issues! They are electronics for goodness sakes, and they do fail! If people want something that will never fail, buy a rock. Keep it on a shelf and never carry it around so that it does not get lost. Then the rock will always be able to be a rock, doing what it is supposed to do.

Your website that talks about scam movers has Google ads all over the place sending them to scam movers, aggregators that have no responsibility to the customers. This could result in people suing you, since you are supposed to be a consumer-based website helping them. When, in fact, the ads on your page are detrimental to them. You can check all of this out at ** on the record. Your website is causing harm to people that are using your website as a reference to protect them from rogue movers.

Why would you compare other emergency response companies to Life Alert when they were not the innovator of this type of service? Do your homework and you will find out that Lifeline was the innovator in 1974, invented by Dr. Andrew Dibner. All others have copied Lifeline and still do.

Rosalie -- Thank you for the input. We'll take this feedback into consideration when writing future stories.

ConsumerAffairs.com on April 8, 2011

In the article posted on 4/01/2011 about high fat food, fast food and coffee by Mark **, I find it difficult to understand his results. The last sentence in the second paragraph, copied here, is very confusing. I wish I knew what he meant when he wrote, "compared to what they were when participants had not ingested the fat and caffeinated coffee." Please read the succeeding paragraphs as copied from the said article:

"You can't clear blood sugars. The results tell us that saturated fat interferes with the body's ability to clear sugars from the blood and, when combined with caffeinated coffee, the impact can be even worse," said Marie **, a PhD student who conducted the study with U of G professors Lindsay ** and Terry **. "Having sugar remain in our blood for long periods is unhealthy because it can take a toll on our body's organs."

The study on a select group of healthy men found that drinking a high-fat cocktail spiked blood sugar levels an average of 32%. But the results showed blood sugar levels increased by 65% compared to what they were when participants had not ingested the fat and caffeinated coffee."

What the ** is your problem? Why is there a duck-billed platypus woman at the top of your complaints page? Go to hell. I am done. Your website and organization are low brow and **. I am done.

Why the hell is there a photo of the duck billed "sexy" women on your complaint page now?

Your website states that small claims appeals in Florida are review of law and not fact. It states that the requirement is 30 days. Just coming from an appeal lawyer, I found out that the opposite is true that facts are heard, and it's 30 days to apply for appeal. But then, it takes 70 days to write brief, 20 days for response, another 20 days for response, and then another 20 days for follow up response.