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daphne of santa barbara, CA November 21, 2009 For two consecutive years, I have renewed my subscription to Consumer Reports (paid by check) in October and then receive a "final notice" of non-payment in late November. I have my canceled check indicating payment was received in October. I notice on-line that a lot of others have had the same history with [them]. We trust you to protect consumers from exploitative sales activity -- so if [they] engage in this activity, why should we trust [them] to be reliable in the information [they] provide in [their] reports? Loss of confidence in Consumer Reports norman of passaic, NJ November 16, 2009 I am trying to cancel my subscription but i can not log in or reach [them] adrea of grayslake , IL November 14, 2009 I received 3 notices to renew and I am not interested. I cancel the subscription. Stop wasting paper and take my name off your list. CANCEL! Annaliese of Naples, FL November 13, 2009 Subscribed for one year...they automatically renew and I do not want it. cannot email, nor telephone nor access to cancel. Tom of Arlington, TX November 11, 2009 I am upset that you keep sending notices to renew and the subcription doesn't expire until April 2010. You rate everyone else. I rate you poorly for acting like it's an emergency and about to run out. Back off or I will cancel Earl of San Antonio, TX October 19, 2009 I subscribed online to consumer reports health. I was not aware it was for that specific report. I wanted consumers reports (general). Once my acknowlidgement arrived by email I tried to cancel and was going to re-subscribe to the regular Consumers Reports on-line. Their website will not allow me to cancel and says to contact customer service. They don't tell you how, but I found a number on the internet. gary of meridian, ID October 17, 2009 I subscribed to Consumer Reports.org for more than 8 years. It's product reviews became less and less useful each year. In almost all cases, from paint to hedgetrimmers to electronics their reviews were on obsolete or unavaiable products or, even worse their reviews were based on factors unrelated to the products performance and price. Trying to cancel was very frustrating since CR deliberately won't let you do so online. I called my credit card company to stop payment and they had a 800 number where I could call and cancel CR. After I cancelled CR sent me sent me a letter trying to enlist me in extremist political activities! The letter was from their ceo. In my opinion CR has perversely changed from a consumer organization to an anti-consumerism group. I feel they were taking my money for the promise of unbiased info but using it to fund their political agenda.The old Bait and switch con. Shame on CR! David of shawnee, KS October 14, 2009 Finally found a number to complain about the charges to my credit card. They would only credit a portion of the bill. Donna of Granby, CT October 12, 2009 I paid for a 2-yr subscription (39) in October 2008. I've just received my 3rd notice that my renewal is overdue and I can't find anyway to contact Consumer Reports to get this cleared up. Paul of Hon, HI October 1, 2009 The last C.R. I recieved was I believe in May or April of 2009 !?? The cover had reports on the best cars to buy. Did my subscription expire, or has the postal carrier been feeding them to their ponies again??? | |||
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