Consumer Reports

Earl of San Antonio, TX October 19, 2009

I subscribed online to consumer reports health. I was not aware it was for that specific report. I wanted consumers reports (general). Once my acknowlidgement arrived by email I tried to cancel and was going to re-subscribe to the regular Consumers Reports on-line. Their website will not allow me to cancel and says to contact customer service. They don't tell you how, but I found a number on the internet.

gary of meridian, ID October 17, 2009

I subscribed to Consumer Reports.org for more than 8 years. It's product reviews became less and less useful each year. In almost all cases, from paint to hedgetrimmers to electronics their reviews were on obsolete or unavaiable products or, even worse their reviews were based on factors unrelated to the products performance and price. Trying to cancel was very frustrating since CR deliberately won't let you do so online.

I called my credit card company to stop payment and they had a 800 number where I could call and cancel CR. After I cancelled CR sent me sent me a letter trying to enlist me in extremist political activities! The letter was from their ceo. In my opinion CR has perversely changed from a consumer organization to an anti-consumerism group. I feel they were taking my money for the promise of unbiased info but using it to fund their political agenda.The old Bait and switch con. Shame on CR!

David of shawnee, KS October 14, 2009

Finally found a number to complain about the charges to my credit card. They would only credit a portion of the bill.

Donna of Granby, CT October 12, 2009

I paid for a 2-yr subscription (39) in October 2008. I've just received my 3rd notice that my renewal is overdue and I can't find anyway to contact Consumer Reports to get this cleared up.

Paul of Hon, HI October 1, 2009

The last C.R. I recieved was I believe in May or April of 2009 !?? The cover had reports on the best cars to buy. Did my subscription expire, or has the postal carrier been feeding them to their ponies again???

Louise of Manville, NJ September 29, 2009

I recently renewed our subscription to Comsumer Reports in August 2009. I renewed for 2 years and they cashed our check on 9/4/09. Yesterday and today I received 2 subscription renew requests for 2 different rates. What can be done about this harassment?

Carolyn of Mesa, AZ September 9, 2009

Last year I took out a one year subscription with Consumer Reports. The subscription has several months to go before expiration. Recently I have received renewal notices from Consumer Reports. I have ignored them as I do not wish to renew. Today I received an invoice stating that my recent renewal order has been processed. I have no way to contact these people other than US mail. There is no phone or email number for communication. ,p> This is not a good way to do business and certainly supports my decision not to renew. I have not renewed and will not be paying the invoice. Am glad I paid by check and not by credit card or there would have been a disputed charge to deal with. Hopefully something can be done to encourage these people to change their tactics. Thank you for any assistance

JANET of MEEKER, OK August 14, 2009

I took trail offer I received in mail. Cancelled after receiving first issue. Just got 3rd notice to pay. What does it take to get a magizine subscription cancelled with Consumer Report

Kenneth of Naples, FL July 20, 2009

I subscribed online to consumer reports for one year at a cost of 26 and read in the email they sent me that they had an automatic renewal. I ABSOLUTELY do not want that. I tried in vain to reply to the email and of course it was not accepted. Thair is no place on their website that gives a phone number so one could contact them to stop the automatic renewal. What a trap they set. This might be the subject of a meritorious class action against Consumer Reports. I would appreciate any help you can get in this matter.

Anna of Birmingham, AL July 9, 2009

They sent me an offer for a discounted rate to subscribe to the website. As a long term subscriber to their magazine, I have learned the pitfalls of credit card use, mis-use, fraud and abuse. So, I asked them for an alternate method by which I can pay. They do not accept pre-payment by check, money order, cashiers check, certified bank check or firstborn child!

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