Colonmed700

Mary of Mccalla, AL January 29, 2009

Ordered sample and there after I was sent more orders charged to my credit card. I received an order on Dec. 10, 2008 and another on Dec 14 2008. I called and had this canceled on Dec.16, 2008. I am on fixed income of 600.00 a month and this has caused me financial problems. The results were not as it was suppose to be.

Please help me get these 2 orders returned to the company so I can get refunded back to my account. I was unaware they would keep sending me these products. I need some help. Thank You very much.

Tammy of Columbus, GA January 26, 2009

I orderd the trial offer online and emailed on the 12th day following the order to cancel it. It says that you have 15 days to cancel before the send the next shipment and to email support@colonmed700.com to cancel. Did all of this. Well, they still charged my credit card 88.97 and sent another shipment to me. I emailed and called over and over again to get the RMA # to return the product for a refund.

I finally got the RMA number and returned the product following specific instructions on the website. I even sent the package UPS so I could have it signed for and track it. The receive the product back within the required timeframe. I gave it 9 business days to show a refund to my bank account and never recieved it...so, I called back and they told me to email the billing department. I did. I am now receiving a response that says they can only refund me 34.99 and that they will give me the 2 bottles to keep. Their reason for this is because I didn't cancel during the 15 day trial (I DID!!).

I have all the proof needed to show that I did everything according to what the website and reps told me to do. For some reason they are still trying to take my from me. I just sent an email back showing them their own refund policy that states I should get a full refund since I did as said. THIS IS COMPLETE FRAUD!!! HELP!!!!

I didn't have the in my bank account to cover this, I had to borrow it from my family to avoid overdraft fees. Also, I have now spent to ship it back to them. So currently, they have my and the product.

Brenda of Decatur, GA January 26, 2009

I wanted to try the ColonMed trial offer for no more than 5.00. The sent me a number of bags I had no use for has not even opened. I did not ggive this company permission to go into my accoune and withdraw 88.76. I would like to send their product back to them and they refund my money to my account.

I am suffering economic hardship because I did not have money in my account for this expense. I had to pay my bank 30.00 dollars because my account was overdrawn.

Anita of Knox, NY January 22, 2009

I ordered the 15 day trial supply at 4.99 and canceled after I changed my mind about the product. My account was charged 88.97 without my authorization. When I called the company about the unauthorized charge they referred me to the website support@aolonmed700.com and instructed me to address my complaint to the mailroom. I cannot find a contact or mailroom listing and was also distressed to see all of the complaints about the company resulting in the same problem that I am having.

My checking account was charged 88.97 which I did not authorize and which I cannot afford for a product I do not want and did not receive.

Melissa of Redding, CA January 20, 2009

I ordered a free trial for 4.95 of Colon 700. This company is now charging my credit card for unauthorized amounts. The first additional charge is for 88.97. I did not authorize these charges.

My account is now overdrawn as a result of these charges, I cannot get a hold of anyone to cancel these charges. I have e-mailed them at but have not yet gotten a response. This has added undue stress on me as I am having to check my account constantly because others have continued to get charges each month despite requesting to cancel this service or whatever it is they are calling it.

Julia of Hialeah, FL January 16, 2009

I ordered a free trial from olonmed700.com. Within the 15 dys free trial period I called 866-360-1477. I cancelled my order I requested a name or cancellaion #, rep. replied could not give out his name and I did not need a cancellation #. I was surprised by his answered, but ok. On Dec. 10, 2008 I was charged 88.97 from my debit card. On same day I received a package from them, which was refused, on the 14 I received another package.

I called inmediately after the first one and I was told that a credit was going to be issued. I told the rep. that I have refused the package and send it back to them. The second one was also refused. I have been calling and they don't talk to me, they just hand uo the ohone. I received an e-mail from jeff hayes saying : you did not cancel on time, thats why you were charged. That is not correct.

But I contacted The better Business Bureau in Glendale, CA and they have 87 complaints on filevery similar to me. This is the way they make money, stealing from your credit card, making unauthroized charges, I have contacted the dept. of Consumers Affairs and fied a complaint. I tried to getthe principals of this corproation but no avail. Someone needs to do something about this compnies.

Karen of Ceresco, MI January 15, 2009

I ordered colon med 700 and akai berry on line for 15 day freetrial. the product gave me stomach cramps, diarrhea and nausea. I attempted to return product and get refund. I called Colon med and was told to go to website to get number in order to return. the website asked for information regarding routing of my computer that I did not feel comfortable giving out. They are automatically charging me 78 dollars for products that I keep returning unopened. No one has been helpful, via the internet or by phone, in getting this issue resolved.

In hard economic times, it is unfortunate that there are companies out there that are trying to take money from innocent consumers. Just do the right thing!

Rochelle of Woodbury, MN January 15, 2009

I ordered the free trial. You have 15 days to cancell or you will receive a shipment every 30 days. I got that shipment. At a cost of 88.97. I called and said I did not want this. And wanted to cancell and receive a refund. On the web site it states you can get a refund if not satisfyed.No response.

I still have not gotten a refund and they wont even tell me where to ship the product back to. And I just received another shipment the day after the first one cost the same. Two shipments two days in a row.

James of Carbondale, PA January 15, 2009

My wife was scammed by colonmed700.com. I was able to get an RMA number after 9 days and countless e-mails/complaints. I filed a complaint with the Better Business Bureau, The FDA, and some complaint boards. I believe that I found a loophole in their scam attempt. They stress how you only have 15 days from the time you order the trial bottle to cancel the full 2-bottle charge of 88.97, but take a close look at their REFUND POLICY. It states you have 15 days from the date the 2 bottles were SHIPPED to return the unused portion for a FULL refund.

Use the tracking number at the bottom of the envelope the pills came in and check the tracking info at USPS.com. This will tell you when the product was shipped. If you requested the RMA within 15 days of that date, you have a legitimate case for a full refund. Use that as your case. They will offer you 1/2 your refund, tell them their own refund policy states a full refund. Send a complaint to the BBB if they won't give you a full refund, and forward the reply from the BBB to them. Keep insisting on a full refund.

I spent hours sending e-mails to them and complaints to over 20 internet sites complaining about Colonmed700.com

Michelle of Maple Valley, WA January 10, 2009

I ordered the free trial back in November. The first half of this is my own fault for not reading the terms and conditions thouroughly. The terms and conditions stated that I would be charged after the 15 day trial period, which starts the moment you click process to have it shipped to you. Well I didn't read that part, and it took well over a month for me to receive their product, so I got charged.

I accept that I got charged and there is nothing I can do about it. So I called them and had my account cancelled. Well about a week after my account was cancelled, they charged me 88. I have been trying to contact them, and the customer service reps always tell me there is nothing they can do, and pretty much have been telling me it is not their problem. On 01/08/09, I receieved another charge from them for another 88. Called them again, and the lady (who wouldn't give me her name), they never seemed to want to give their names out, told me that the people I had talked to before never cancelled my order. So she has apparently cancelled my order for me. She gave me the email support@colonmed700.com as a reference to someone who would be able to help me in refunds.

I sent an email to that address explaining everything from the beginning, and how I was not expecting anything for the first charge, but for the next two charges I want a refund since I cancelled my account. The guy Jeff Hayes spent most of his time explaining the first charge to me, and why I would not get a refund for the first charge. I said in my first email, I was not trying to get a refund on the first amount, I want a refund on the charges that occured after the fact. So I told him that I assume since you guys are still charging me that I will be receiving product.

This whole thing has just been a complete nightmare from the beginning. No one I have talked to from that company has been the least bit helpful to me. Its physically draining dealing with these people. The one thing that I really hope to get out of this, is for people to read what I wrote and think twice before you buy this product on line. I am not sure what the conclusion is for me, but I hope to get my refund.

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