Collectibles Today

Tammy of Perry, AR February 20, 2010

Never received a ring order after a guarantee arrival before 2/14/10. Called Keep being lied to 2/12 engraved will be their asap / 2/16 engraved will be shipped 10-15 days arrival time deducted shipping cost. 2/19 daughter called stated that the bank withdrawl was done on 2/09/10 and the ring would arrive 3/1/10. No withdrawl has been make on my Card.

I called and talked with a david. he stated the other people I talked to were wrong. He stated the ring was at the venders. they got to maney orderes and the ring had not been done yet, I asked for the venders # or to talk to someone higher then him. he avoided the question and stated the ring would arrive in maybe 4-6weeks. I asked him why the did not stick to their guarantee, he stated they do, I asked then why do I not have my ring, and why was I lied to, he stated I wasn't I stated that you states on the that you call may be recored for quality purposes. I told him to listen to them, he didn't know how,

I asked to speak to a supervisor, he didn't know how to do it, I asked to know when the ring would be shipped, he stated 4-6 weeks. I hung up. My husband has since passed away, and that is the last thing he ordered. I has his and my name engraced on it and I want that ring as he is gone now. The should have to honor there guarantee, I have the e-mail confirming their guarantee

Janis of Dallas, TX October 19, 2008

Janis of Dallas TX (10/19/08)
Never order from this company. I ordered a musical carousel as a gift for our granddaughter 3 weeks before her birthday. 1 week after the order, I checked the status to find the that the in stock that I had ordered had been delayed for 2 months, now approaching the 2 month shipment date, I've received notification that the gift will not be shipped for another 2 months, 2 days after Christmas.

Clearly, they are selling items that they do not even have in stock, I just can't imagine that it requires 5 months to order and have the item delivered. I could take a course, make it and walk from Texas to Michigan and deliver it myself in that amount of time. If you want your purchase, choose another company, this has been very unfortunate for our granddaughter's birthday gift.

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