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Consumer Affairs


Is this your Business?

BuyDig


Consumer Complaints & Reviews

I was supposed to get a $400 rebate for the Canon Rebel and the printer that I purchased from Buydig.com. I mailed out two UPC codes and the copy of my receipt, but they wanted the original receipt so I mailed that out, as well, via certified mail.

I tracked and confirmed with U.S.P.S., but as per the record, they tried to deliver my certified mail to this company so they left a notice to them. Fifteen days later, no one from A.C.B. bothered to check my certified mail, in which my original receipt was enclosed! Therefore, U.S.P.S. sent it back to my address!

However, one week later, A.C.B. sent me another notice stating that they couldn't honor my rebate because I did not send them the original receipt! How can they say this? They rejected my mail in the first place!

I ordered a Garmin model 1390t GPS from Buydig.com on 11/18/09. The product was delivered to my residence, but nobody was home at the time. I have an attached garage to my residence that has 2 man doors and a 1 garage door. the garage door was open at the time of delivery and the man doors were unlocked. To accurately depict my property, you would drive up my driveway and make a 90 degree right turn into the garage. Here begins the problem. Your delivery person left the GPS in is package in the garage on the tire tracks where my truck has to travel as it enters the garage. there is a blind spot as i turn into and enter the garage.

At this point, you know where i am going. The GPS was run over and crushed.... Why would your employee place this package on the vehicle path in a garage when there were SOOOO many other places to place this package in the garage ie.. next to either man doors? where this damage could have never happened. Considering the circumstances, its my view that the poor judgement or laziness of your delivery person is responsible for this damage. I have notified Buydig.com of the problem and have already ordered the replacement as it is a christmas present and needs to be here on time. The cost of the unit was $255.47 Thank you in advance for you response.


I ordered a new Samsung LN52A550 52 HDTV from BuyDig.com on 12-31-08. It was delivered on 1-8-09. After connecting to cable box, plugged in. Heard loud pop, and smelled something burning. Immediately unplugged it. Smoke and smell was coming from cable box. Plugged tv directly into outlet and there was no picture or sound, only the blue light at bottom center and red flashing dot at lower right side. Tried several different plugs, same result, nothing. The cable box was fried and dead.

Called electrician to check my plugs and outlets and electric box. He said all my plugs and box were fine. Since all this took place at night, was unable to call BuyDig.com until next day, 1-9-09. Talked to a manager, Maurice. He said there was nothing he could do, was under warranty and to call Samsung and gave me a phone number. I called Samsung and they said call local representative to examine and diagnose problem. I called them and they are set to come out on 1-12-09.

I am a senior citizen and cannot believe such s run-around. I just want my refund or a working tv. I am out electrician fee, cable box fee, and no telling what else and still no working TV.

This fried my cable box, my dvd/vcr machine and cost me an electrician fee. How much is it going to cost to just get a new TV, that works. I also received a shock upon plugging the tv into the socket. Will I risk untold injuries just for a new TV.


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