Bromalite

John of Old Bridge, NJ October 30, 2009

I ordered a free 30 day sample of Bromalite, colon cleanse, for which I was told I would be charged 2.47 for shipping. 11 days later My credit card was charged 79.95 for the bottle they sent me that I though was the sample, well I called the number on my bank statement, I was told that the bottle was not the sample and the 79.95 was for the bottle they sent and the 2.47 was the shipping for the bottle. Well they also charged me .07 for some kind of bank charge, I don't know what that is???

Also I never received the sample and the man( Who would not give me his name) said that I should have received the sample already and it was mailed!!?? he said that I could not return the product because my wife opened it to try it. So, now I am out 82.49 for a product I did not order or wanted, I only wanted the sample. which I did not receive. he said "we can charge you after the 12 day trial period. But I brought it to his attention that today was the 11Th day and he said it was the 12Th day and that is why I was charged. I feel this company did me very wrong and I want my money back!!

Kathy of Rochester, NY October 29, 2009

I received an add in my email acct regarding the Acai Berry and it was for 5.95 so I thought I would give it a try. Never did it say I would be joining anything or receiving anything else having to do with Bromalite. Placed my order for 5.95 and got the product. Well, stupid me never looked at the statement or my own banking statement until October and noticed a charge for 29.95 and this had been going on for 9 months.

Never once did I receive any further products from Bromalite and now I'm try to get refunded and have to jump through hoops and keep hearing "it was on your statement" from the cust. rep. Not very good customer service I must say. Quite the scam they have going. I will keep checking my bank statements for my refunds, which they say they will be refunding. People, don't fall for this! It cost me 300.00 to receive nothing. Makes me think alot of companies out there must be doing the same thing.

Nikecia of mattapan, MA October 13, 2009

After ordering the cleanse and notice no change so I called to cancel and was advised to keep the remaining pills at no charge. So far no additional charges however when I called to cancel they said they would send out a trail package for a Discount Buying Club and Dining & Entertainment for previewing you can get a gas card or gift card. I declined however after reconfirming it was totally free until trial is over I said just send the info.

When I looked over my bank statement I was charged 2.48 plus .06 exchange fee. Once I notified the Dining club I was notified the dinning club they would not refund anything because Bromalite gave the incorrect info not them. I cancelled with them immediately! Check your bank statement for little charges stemming from Bromalite sales.

Martha of Fort Worth, TX October 7, 2009

Tried to order a free sample of their product for which I was told I would be charged 2.49 for shipping. My credit card was charged 34.95 for something I didn't order. Called to cancel that on Sept. 24th. I was told they would cancel that order, but still send me my trial. As of Oct. 6th that charge has not been refunded, and to my surprise I had been charged another 79.95! I called to inquire what that was, and was told I was charged because I hadn't called to cancel my order withing 12 days of ordering. Huh? But I haven't even received the free sample, yet. They promised to refund the 79.95, but I suspect they won't. I am disputing the transaction with the credit card company. I wish I had done more research before ordering the trial product.

brenda of statesville, NC September 29, 2009

i called to cancel and tay said thay canceled but thay took out the full price and my trial time wasnt up yet. when i caaled thay just keept saying thay couldnt do anything about it. i ask to speek with the super and thay said there wasnt one there to talk to and i ask when i could talk to one and thay said thay wasnt able to tell me that. i am disabled and dont get much money and things are tight and now i have to deal with giving this place my money for nothing. i cant afford it

Richard of Madera, CA September 14, 2009

Have tried on several occassions to cancel my order for their Bromalite All Natural Digestive Supplement. I used two bottles (120) capsules. Product made me feel ill. Stop taking without any positive results. I'm diabetic and afraid to continuing taking this product. Would like to return all containers that have not been opened for a refund but can not get anyone to talk to me.

Vickie of Flushing, NY September 8, 2009

I tried Bromalite ordered only one order it didn't work and I noticed they continued to bill my credit card company month after month. I had to contact my credit card company to stop them from billing me.

David of Salinas, CA September 3, 2009

I answered their ad that promised a free trial of the product about 6 mo ago. At that time i received the product and determined that it was useless.I tried to contact the company with out success ever since. they wont take any calls, meanwhile they are robbing my checking account any time they like, and I need help. I am working with my bank to determine the amount stolen so far

Sandra of Canton, GA August 26, 2009

I ordered this product on a "trial" basis and could not take it because it made me sick. I was surprised when they sent me another bottle and I called immediately to cancel. They charged my credit card three times for this "trial" order. I only got one of the charges returned. They are very rude and hard to deal with. I would not recommend dealing with this company at all. It is just a scam to get your money and even when you send their product back, unopened, they will not refund your money as the terms on their website state. Please do not waste your time and money with this company!

Lori of New York, NY August 17, 2009

I ordered one bottle of Bromalite for promised 15day trial period free. Caveat-- must cancel in 15 days. However, they make it impossible to do so. I tried many many times by following instructions, and continually was told that I was not recognized by the computer system. I also tried by phone several times and was put on hold, eventually needing on get off--I could not make this my life's work!!!--When I finally reached someone I was told the trial period was over and I could not get a refund. I was also charged 29.95 twice for a fitness program I never signed on for, and for a second bottle that was mailed to me and charged again for 69.95, which I returned. I have been refunded all monies except the initial 69.95 however, I want my free trial as promised, and the original 69.95 refunded as well. Thank you.

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