BrazilVideo.com

As a manager of a hair salon in Nyack, NY, we were excited to try a new formaldehyde-free product. We currently use another straightening product that is formaldehyde-free (Coppola Keratin Treatment), but Brazilian Blowout promised shorter processing time for our clients.

Before using the Brazilian Blowout product on our clients, we decided to do a test run on my hair. I've used our other straightening product in the past and loved the results. When Brazilian Blowout was first applied to my hair, we were careful not to apply it directly to my scalp. Our stylists have been fully trained in applying keratin treatments and perform the regularly.

Though we tried hard not to apply this product to my scalp, it caused me intense pain during the processing time. The burning pain on my scalp was so terrible that we had to rinse it out before the processing time had even finished.

In the following days, my scalp developed multiple scabs and began peeling off in large flakes. This discomfort lasted about a week and a half. After our experience, I called the company to return the product. I was told there was no refund.

I spoke to a representative about our experience. He assumed that I was calling about the strong odors and burning eyes, and started explaining precautions we could take before I could even let him know that I was calling to complain about scalp issues and not the odor at all. Our distributor, Paramount issued a refund for us.

I received this treatment this past spring and scalp issues still remain for me. I feel that my scalp had never recovered from the trauma that Brazilian Blowout has caused. I am so very grateful that we did a test run on myself before ever using this on one of our clients.

We were refunded for the product by our distributor. The eye discomfort and heaviness in the lungs lasted about two days after the application process. The intense pain and peeling of my scalp lasted about a week. Since the application of Brazilian Blowout in the spring of 2010, I still have terrible scalp issues. My scalp flakes more than ever before, and I still get scabs almost weekly on my scalp. I have to use a scalp sensitive shampoo to try to prevent further discomfort. I am so grateful that this didn't happen to one of our clients. It would have resulted in more trouble than this product is worth.

I contact ***@***.com for stop my membership weeks ago, a long time before the end of august month. So I checked on websites if this website is honest and I've seen other people who have been billed even after have contacted the website to stop to be billed. So I would like to stop my membership with this website who have billed my account again in the beginning of the September month. The physical damage that result is the price of the membership for one more month $15 and it can continue again if you don't help me. Thanks to give me a hand.

I own Brazilvideo.com, you have been running a fake allegation that we make it hard or impossible to cancel. For 15 years, all customers can cancel directly within 60 sec, all they need to do is go to the same page they signed up, enter their username and password, and cancel. They are informed of this method of self-cancellation on the same page they sign up and reminded in their confirmation e-mail. Our customers choose their own username and password.

This is now costing me hundreds of dollars and I don't know what to do. Please help! This website has been charging me $20 a month. I first requested they cancel my membership in July, so it has cost me $100 that they refuse to cancel my account.