BravadoUSA.com

anita of Studio City, CA August 31, 2009

Order was placed with this company via the internet website: www.bravadousa.com on or around July 7, 2009. The order was to be shipped out asap, after waiting several weeks, I contacted the company...stated they were backordered, but order would be shipped out soon. Again, waited another 3 weeks and received email stated order was sent via fedex. Order was NEVER received, but was confirmed as "delivered," although noting a disclaimer that it was delivered to another location??? Contacted the company via email, received another reply to reconfirm my address, although it was clearly stated on both my order form and the fedex form.

These items were gifts...and now not only has 2 months passed without receiving any items, my card was immediately charged and now I am already paying for something that I never received, nor am sure I will ever receive. I have wasted time contacting this company via several emails about this one order. They have NEVER offered any assistance, only excuses. this has become so incredibly frustrating that the efforts are no longer worth the items.

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