Well, we have to say that we have also visited company Boex in Germany and were very pleased with what we have seen there. We must say that everything went really well since the beginning. We did come a bit later as our train was delayed but we were pleased to find out that the company staff was still waiting for us there. So we were picked up from the station straight away and went to the warehouse. Must say we were pleased with the service which was excellent starting from friendly greetings and comfortable car which took us to the warehouse. We were even more pleased when we arrived to the warehouse of Boex. Everything there was well organized. We looked through all the available grades, observed the sorting process and got all the necessary information about the collection of the used goods.
As it was our first business and we are just beginners in this business, it was important for us to get as much info as possible. And Boex provided us with all possible help they could give to us. They explained patiently how the ordering process goes, how the terms of payment are and which documents we are going to receive with the DHL. So before we paid the 50 prepayment, we had a very clear picture in our heads about the whole process. We paid 38.500,00 EUR for a start, and to be honest were also a bit scared. But all our fears went away when after 3 weeks Boex emailed us with the information that our container was safely loaded. They kept us informed during the whole sorting process. They furnished us with the whole lot of the documents. So once we did the balance payment, we received the originals per DHL in no time.
That was really great! Took a while before container arrived to Mombasa, Kenya and we cleared it. Finally, the goods arrived to our warehouse in Nairobi and we started opening the sacks. Must say we were really scared as there are lots of scam companies nowadays. But to our surprise we found out that the goods were fine. The used shoes were really nice and were just as we ordered and seen in the warehouse of Boex. Our customers were also happy with the goods and we were really lucky to sell all in about one week time. Now we are doing the second container with Boex and we are sure it will be the same good as the company have their standards. We just wanted to share with you our positive experience with Boex as well! And we wish you all a prosperous business in second hand!
